This Position reports to
Your role and responsibilities
In this role, you will work closely with local sales managers and global product teams to drive the long-term profitable growth of the traction divisions product portfolio in India. A very good understanding of power electronic systems together with domain and market know-how are essential to be successful in this role and to leverage the full potential of the product to successfully meet customer needs.
The work model for the role is: #Li_Onsite
This role is contributing to the Motion business for Traction division based in Bangalore, India :
You will be mainly accountable for:
- Evaluate customer requirements and define the optimal technical solution as well as scope. Accountable for customer acquisition and order intake together with the sales and global product management team.
- Proper hand-over of won projects to engineering, maintaining ownership of the proposed technical solution and costs throughout the project phase.
- Superior customer experience: Build, foster and sustain trustful relationships with customers and provide high quality & timely technical support consistently.
- Systematically follow and summarize key market information, market trends, technical developments and solutions on the market. Identifying potential gaps in ABB portfolio both against competition and new market opportunities.
- Consolidate customer needs and identify product improvements in close cooperation with global product management and R&D
- Define the products customer value proposition (for the target segment or application), ensure clear positioning of the portfolio and support marketing communication activities. (Technical presentations, webinars, trade journal publications, social selling etc.).
- Living ABBs core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Qualifications for the role
- A bachelors or masters degree in electrical engineering or equivalent area of studies.
- At least 10 years of experience in an industrial environment covering roles in engineering, R&D and technical sales with a preference for experience in more than one area.
- Solid knowledge of power electronics, variable frequency drives and related drive sub-systems (e.g., traction motor, traction transformer, traction batteries, TCMS) are necessary with experience in the railway and/or e-Mobility sectors being a strong advantage.
- Strong written and spoken communication skills in English. Possess a high level of self-motivation with a proactive working style, ability to manage urgent requests or time critical tasks or challenges with resourcefulness and ability to work independently.
- Have good networking skills, ability to lead by influence with a collaborative and solution-focused approach. Have the interest and curiosity to learn new technologies.
- Skilled in managing complex customer relationships and effectively resolving escalations.