How You'll Help Us Connect the World: RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.Leveraging network assurance and enterprise-wide automation driven by AI and machine learning (ML), we empower our customers to deliver exceptional experiences for every employee, guest, customer, student, and resident who counts on those networks to connect with their digital lives. We are seeking a Staff/Sr. Staff Engineer to join our dynamic Wi-Fi development team in Bangalore, India. In this role, you will drive the design, and development of cutting-edge, carrier-grade wireless access points, enabling enterprises and carriers to stay ahead of the rapidly growing demand for high-bandwidth applications. Roles and responsibilities: Design and develop Wi-Fi features that align with evolving standards, focusing on high performance, low latency, and guaranteed service delivery Collaborate with chip vendors to drive innovation, enhance SDKs, and support multi-platform, multi-standard solutions Lead & contribute to design discussions and code reviews in adopting the best solutions Act as a technical mentor, guiding other team members and focusing on customer-driven outcomes Partner with technical product owners & other team members to meet customer requirements Required Qualifications Bachelor's or Master's Degree in Networking or Wireless and 6-10 Years of relevant experience In-depth knowledge of Wi-Fi access point (AP) software development and Wi-Fi standards Experience in designing complex features in Wi-Fi AP products Expertise in embedded systems, kernel, and device drivers programming Proven experience with SDK integration across multiple platforms Ability to thrive in a fast-paced, innovative environment, pushing the boundaries of technology

In our always on world, we believe its essential to have a genuine connection with the work you do. CommScope is looking to add a CRM Analyst to our RUCKUS team based in Bengaluru, INDIA. How Youll Help Us Connect the World: We are seeking a highly skilled and experienced Salesforce Administrator to join our team. The ideal candidate will have extensive experience with Salesforce Service Cloud and Experience Cloud platforms, as well as relevant Salesforce certifications. This role will be responsible for managing and optimizing our Salesforce environment to support our customer success operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud and Experience Cloud platforms. Configure and customize Salesforce applications to meet business requirements. Manage user roles, profiles, permissions, and security settings. Develop and implement workflows, validation rules, and process automation. Perform data management tasks, including data imports, exports, and data cleansing. Collaborate with cross-functional teams to gather requirements and design solutions. Provide training and support to Salesforce users. Monitor system performance and troubleshoot issues. Stay up-to-date with Salesforce releases and new features. Qualifications: Minimum of 3 years of experience as a Salesforce Administrator. Extensive experience with Salesforce Service Cloud and Experience Cloud platforms. Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, and Salesforce Certified Service Cloud Consultant. Strong understanding of Salesforce best practices and functionality. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Preferred Skills: Experience with Salesforce Lightning. Knowledge of Apex, Visualforce, and Salesforce APIs. Experience with third-party integrations and AppExchange products. What happens after you apply : Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / locale=en_US

Due to growth and customer demand, CommScope is looking to add a Technical Marketing Engineer to our RUCKUS NetworksTechnical Marketing team The ideal candidate will be based in Bangalore, India, Technical knowledge and experience of Wired (Switching) and Wi-Fi Enterprise Networks is a must, About the Role: As a hands-on Technical Marketing Engineer, you will participate in: Technical Content Development: Create compelling technical content including but not limited to reference architectures, best practice guides, feature notes, technical briefs, presentations, and demo videos that effectively showcase the features, benefits, and competitive advantages of our products and solutions, Competitive Analysis: Conduct feature, product, and solution-level in-depth competitive analysis to identify and demonstrate our differentiators, Pre-Sales/SE Enablement: Collaborate with the SE team to develop SE enablement tools and resources such as technical training materials, competitive battle cards, solution guides, and customer-facing technical presentations to support the sales engineering process and drive revenue growth, Product Launch Support: Lead the technical marketing aspects of product launches including developing launch plans, creating launch collateral, coordinating launch activities, and ensuring successful execution, Cross-Functional Collaboration: Work closely with product management, engineering, sales, and marketing teams to align technical marketing initiatives with overall business objectives and ensure consistency in messaging and positioning Support or conduct POC tests (Proof of Concept) for RUCKUS products and write reports Support the field teams and partners in responding with formal responses to documents such as RFI/RFQ/RFP, Qualifications Minimum 3 years relevant work experience as a technical marketing engineer / solutions engineer / sales engineer / technical support engineer / software engineer Minimum of BS EE/CS/CE Background in Wireless/RF, Switching/Routing, Secure Access protocols (802 11a/b/g/n/ac, 802 1x, VLANs, STP, OSPF, RIP, BGP, Multicast, MPLS, etc) Experience On As Many Of These As Possible Campus Networking technologies Wi-Fi and RF Switching Cloud networking Network Analytics Network security as it relates to campus networking Network design Automation tools IoT Working knowledge of: AI/ML and AIOps Experience with scripting languages Experience utilizing test tools such as Wireshark, Chariot, and similar networking test tools Desire and ability to write detailed technical documents Desire and ability to create technical presentations Willingness to travel across the globe up to 10% of the time Must have solid understanding of sales cycle Configuration of complex wireless and LAN environments Ability to arm sales engineers and partners with accurate and detailed competitive information Certifications like CWNA Other OEM Certifications also would make valuable contributions,

In our always on world, we believe its essential to have a genuine connection with the work you do. How Youll Help Us Connect the World: RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve. Leveraging network assurance and enterprise-wide automation driven by AI and machine learning (ML), we empower our customers to deliver exceptional experiences for every employee, guest, customer, student, and resident who counts on those networks to connect with their digital lives. We are seeking a Sr Software Engineer to join our dynamic team in Bangalore, India. In this role, you will contribute to the design and development of cutting-edge, carrier-grade wireless access points, enabling enterprises and carriers to stay ahead of the rapidly growing demand for high-bandwidth applications Roles and responsibilities: Design and develop Wi-Fi features that align with evolving standards, focusing on high performance and low latency Collaborate across teams to manage project deliverables, dependencies and milestones Take part in technical reviews and design discussions for adopting the best solutions Interact with system engineers and product managers if required to meet customer requirements Excellent programmer and able to debug complex issues arising in an AP. Required Qualifications Bachelors or Masters Degree in Networking or Wireless with 4 to 8+ years of relevant experience In-depth knowledge of Wi-Fi access point (AP) architecture and Wi-Fi standards Experience in designing and implementing feature specifications into Wi-Fi AP products Expertise in embedded systems, kernel, and device drivers Proven experience with SDK integration across multiple platforms Ability to thrive in a fast-paced, innovative environment, pushing the boundaries of technology Most of all be a strong team player and be focused on continuous innovation and improvement What happens after you apply : Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / ?locale=en_US

CommScope is looking to add a Sr Software Engineer to our RUCKUS team based in Bengaluru, INDIA. How You'll Help Us Connect the World: CommScope’s RUCKUS ICX team is now re-defining switching architecture and design with a move towards state sharing architecture and platform independent software that can run efficiently on multicore CPUs and on multiple networking ASICs. Required Qualifications for Consideration: Design, develop and deliver high quality software for ICX platform team in timely manner. Write functional, design specification and unit test case documents. Interface with developers, HW team, QA, Documentation & Customer Support teams as needed. Design, develop, test, or troubleshoot features or functions. Interact cross functionally on matters that require coordination across organization lines. You Will Excite Us If You Have: 3 to 6 yrs of related industry experience developing system software using ‘C’. Excellent analytical, problem-solving, programming and trouble shooting skills required. Good written, verbal communication and interpersonal skills required. Multiple or all the following skills are required: Expertise in Linux System programming and understanding of kernel internals for Memory management & DMA, I/O Management, Interrupts, and Bus architectures such as i2c, PCI and PCIe. Should be conversant in embedded software development tools and debuggers (Linux tool chain and utilities, ICE debugging). Experience Designing and Implementing Platform software on Network Switches/Routers with Network processor based architectures, such as from Broadcom/Marvell using Multicore CPU and SMP. Experience with Ethernet MAC-PHY Control & Status, Link Monitoring, familiarity with MAC/PHY drivers is desirable. Experience working with various media types for Ethernet and different interfaces/speeds. Knowledge of Protocols– Ethernet, basic L2 knowledge is desirable. Experience working with PoE and chassis management is desirable. Hands on experience in using Spirent/ixia/smartbits traffic generators. Proficient in software development tools, source code control environment.

We are seeking a Sr Software Engineer to join our dynamic team in Bangalore, India. In this role, you will contribute to the design and development of cutting-edge, carrier-grade wireless access points, enabling enterprises and carriers to stay ahead of the rapidly growing demand for high-bandwidth applications. Roles and responsibilities: Design and develop Wi-Fi features that align with evolving standards, focusing on high performance and low latency Collaborate across teams to manage project deliverables, dependencies and milestones Take part in technical reviews and design discussions for adopting the best solutions Interact with system engineers and product managers if required to meet customer requirements Excellent programmer and able to debug complex issues arising in an AP. Required Qualifications Bachelor's or Master's Degree in Networking or Wireless with 4 to 8+ years of relevant experience In-depth knowledge of Wi-Fi access point (AP) architecture and Wi-Fi standards Experience in designing and implementing feature specifications into Wi-Fi AP products Expertise in embedded systems, kernel, and device drivers Proven experience with SDK integration across multiple platforms Ability to thrive in a fast-paced, innovative environment, pushing the boundaries of technology Most of all be a strong team player and be focused on continuous innovation and improvement

We are looking for highly motivated and skilled fresh graduates in Computer Science or Electronics to join our core software development team. This role provides an excellent opportunity to build a strong foundation in systems programming, networking, and operating systems while working on cutting-edge technologies used in enterprise network infrastructure. Bachelors degree (4-year) in Computer Science, Electronics, or a related field. Minimum of 1 year of hands-on experience in system software development, preferably in embedded or networking domains. Expertise in C programming for embedded systems, with a solid grasp of coding best practices and performance optimization. Practical experience working with the Linux operating system, with a strong understanding of process /thread management, system services, and inter-process communication (IPC) techniques. Good foundational knowledge of networking concepts, including Layer 2/Layer 3 protocols and the TCP/IP stack. Experience in using debugging tools such as gdb for analyzing and resolving system-level issues.

In our always on world, we believe it s essential to have a genuine connection with the work you do. Are you excited by a challenge? Driven by learning and growth? Then joining CommScope s cybersecurity team may be the right next step for you. We are looking out for a Cyber Security Engineer to join our team in Hyderabad. In this role, you will serve as a key individual contributor on our Security Architecture and Engineering team. A CommScope Security Engineer is responsible for designing, implementing, maintaining, monitoring, and managing key technical security systems/controls that protect our business. Success in this role will require foundational understanding of technology stacks, security tooling, and securing cloud environments (Azure, GCP, AWS. Ideal candidates will be willing to grow their technical skills by working on a broad range of security technical controls in an environment where your contribution will matter. Your work will be critical to our organization s cyber security success. CommScope s security team takes pride in protecting the people, processes, and technologies that serve our customers, and their customers - the billions of people our products and services help to connect each day. Join us and pursue your personal best! How Youll Help Us Connect the World : Implement, maintain, monitor, and manage cyber security systems and controls. Deliver projects on time, within budget and in accordance with service level agreements (SLAs). Work in tandem with architects, senior engineers, the security operations center (SOC), incident responders (in cases of anomalous activity and host compromise), and technology infrastructure and development team members. Participate regularly change management meetings. Conduct performance and efficacy testing to stress the limitations of security solutions while at the same time ensuring business innovation and day-to-day processes are not negatively impacted. Collaborate with other team members to develop technical security standards and best practices across various security domains; socialize and evangelize to other technology teams. Articulate common practices and tactics used by malicious software and threat actors, along with associated remediation, to other IT teams. Assist members of the Governance, Risk, and Compliance team to answer technical questions from auditors and clients. Required Qualifications for Consideration: A bachelor s degree with Preferably 4+ years of cyber security experience, demonstrating increased responsibility and success in each role. Hands-on experience in implementing and supporting at least 2 security capabilities (firewalls, CASB, SSE, DLP, SIEM, endpoint, vulnerability scanning, PKI, MFA, CSPM, etc.) Previous professional experience in other IT / technical domains and communicating relevant domain information with a non-technical audience. Proven analytical and critical thinking skills. Strong interpersonal, written, and oral communication skills. Demonstrated customer service and solution-focused orientation. Ambitious and disciplined. Self-starter, able to manage one s own time and juggle competing tasks, proactively seeking prioritization and guidance when needed. You Will Excite Us If You Have: Hands-on experience working with a major public cloud provider, such as Azure, AWS, or GCP. Significant familiarity with Azure security controls and services. Familiarity with Netskope. Familiarity with Palo Alto Networks firewalls and related controls.

The Staff Quality Assurance Engineer/ Tester will work on developing and implementing test plans and automated tests for new features, new hardware, and functionality of the RUCKUS ICX products. Required Qualifications for Consideration: BE/ME in Computer Science, Other Engineering/ Technical Degree The candidate must have hands-on exp. in developing Gen AI tools for test automation/ Overall system test and feature intersection testing and system stability testing, test planning and test script reviews Candidate must have hands-on exp in one or more of the technology areas of Enterprise product- Layer-2, Layer-3(BGP, OSPF), VxLAN BGP-EVPN, Multicast (PIMv4/v6), IGMP Snooping Security (TLS/SSL, 802.1x, IP ACLs, IPSEC, SSH/Tacacs, Macsec etc.), Multicast (PIMv4, PIMv6, IGMP Snooping/MLD) You Will Excite Us If You Have: Working experience with 5 to 8 years in highly technical roles in test engineering or enterprise services at large organizations or innovative startups Hands-on experience in automation with Python scripting languages and robot framework Hands-on experience in using Spirent Test Center traffic generators Experience with Test plan preparation Exposure to issue reproduction, root cause analysis, and testing. Excellent analytical and interpersonal skills The candidate needs to be able to understand feature requirements and translate to test cases and test automation Experience with Customer engagements (both proactive and reactive) Excellent written and verbal communication skills

CommScope is looking to add a Technical Support Engineer to join our team. How you'll Help Us Connect the World The Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Required Qualifications for Consideration: Be the first technical point of contact for the customer Should possess the ability to handle critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage raised cases Work closely with SE teams internally on larger networks and more sophisticated issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Advise and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (critical issue) of cases that require sophisticated technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving the highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict alignment to Service Level Agreement important metrics Understand the SLA s and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Critical issue %, KB Contribution You Will Excited Us If You Have: Minimum of 2 years of customer support experience in IP networks, WiFi or related environment. Data networking is required, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, L3 routing, L2 switching, Multicast, firewalls, QOS Good understanding and solving skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in fixing and resolving sophisticated Layer 2/3 and/or wireless issues in multi-vendor environments Experience providing support to advise customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Proficient with analyzing data traces from protocol analyzers such as Wireshark Hands on experience on protocol analyzers tools such as Wireshark, Ethereal, Ruckus Wireless Products, Ethernet switching, Routing and Data Centers, Wi-Fi solutions, Multi-tenant solutions, Hotspot services, IOT solutions. Bachelor or diploma in a computer related field or equivalent work experience Experience considered favorably: Experience with Wireless survey tools like Ekahau Solid Understanding of Salesforce and JIRA. Multiple language skills Experience working with Linux Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, CCNP, JNCIA, JNCIS Communication/work style: Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Strong interpersonal skills with a focus on customer satisfaction A belief in ownership Ability to drive for results and meet tight deadlines while maintaining a high level of accuracy and attention to details Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Work Schedule: Monday through Friday or staggered work week , ie Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required.

How You'll Help Us Connect the World The Sr Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Required Qualifications for Consideration: Be the first technical point of contact for the customer Should possess the ability to handle critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage raised cases Work closely with SE teams internally on larger networks and more sophisticated issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Advise and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (critical issue) of cases that require sophisticated technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving the highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict alignment to Service Level Agreement important metrics Understand the SLAs and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Critical issue %, KB Contribution You Will Excited Us If You Have: Minimum of 4 years of customer support experience in IP networks, WiFi or related environment. Data networking is required, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, L3 routing, L2 switching, Multicast, firewalls, QOS Good understanding and solving skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in fixing and resolving sophisticated Layer 2/3 and/or wireless issues in multi-vendor environments Experience providing support to advise customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Proficient with analyzing data traces from protocol analyzers such as Wireshark Hands on experience on protocol analyzers tools such as Wireshark, Ethereal, Ruckus Wireless Products, Ethernet switching, Routing and Data Centers, Wi-Fi solutions, Multi-tenant solutions, Hotspot services, IOT solutions. Bachelor or diploma in a computer related field or equivalent work experience Experience considered favorably: Experience with Wireless survey tools like Ekahau Solid Understanding of Salesforce and JIRA. Multiple language skills Experience working with Linux Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, CCNP, JNCIA, JNCIS Communication/work style: Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Strong interpersonal skills with a focus on customer satisfaction A belief in ownership Ability to drive for results and meet tight deadlines while maintaining a high level of accuracy and attention to details Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Work Schedule: Monday through Friday or ‘staggered work week’, i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required.

In our always on world, we believe it s essential to have a genuine connection with the work you do. Due to continuous growth, CommScope is looking to hire Analyst, IT Service Desk to be based at our site in Hyderabad . The Analyst, IT Help Desk provides first-level technical support via chat, phone, email, and remote assistance for workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems. The role involves account administration, software installation, and routine IT tasks while resolving basic technical issues and escalating complex problems to upper-tier support or the IT Service Desk Supervisor. How Youll Help Us Connect the World: Delivering 24x7x365 IT support, working in rotating shifts. Diagnose and troubleshoot hardware, software, network, and application-related issues. Manage user accounts, permissions, and access control. Leverage ITIL best practices to ensure smooth incident and request management. Utilize Service Desk tools like ServiceNow, Cisco Finesse, and Bomgar for ticketing and resolution tracking. Document service requests, applied fixes, and resolutions in the ticketing system. Support critical incidents, automation initiatives, and process improvements. Assist with onboarding new users, training, and Service Desk knowledge management. Participate in problem management, audits, reporting, and quality control efforts. Ensure customer satisfaction through effective communication and problem-solving. Required Qualifications for Consideration: Bachelor s Degree: Preferably with 3+ years of experience in IT support or help desk environments. Experience in IT troubleshooting (hardware, software, networking, mobile devices). Familiarity with Service Desk and ticketing systems (e.g., ServiceNow, Bomgar). Strong communication skills, critical thinking, and customer-focused problem-solving. Understanding of Windows OS, Active Directory, endpoint management, and workstation support tools. ITIL Foundation certification (preferred) and experience following ITIL best practices. Ability to work independently and collaboratively in a global IT support team. Flexible shift rotations to maintain 24x7x365 service coverage. You Will Excite Us If You Have: Hands-on IT support experience, ticketing tool experience, Strong Analytical & Reporting Skills and excellent communication. What Happens After You Apply: Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / ?locale=en_US

In our always on world, we believe it s essential to have a genuine connection with the work you do. Due to continuous growth, CommScope is looking to hire Analyst, IT Service Desk to be based at our site in Hyderabad . The Analyst, IT Help Desk provides first-level technical support via chat, phone, email, and remote assistance for workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems. The role involves account administration, software installation, and routine IT tasks while resolving basic technical issues and escalating complex problems to upper-tier support or the IT Service Desk Supervisor. How Youll Help Us Connect the World: Delivering 24x7x365 IT support, working in rotating shifts. Diagnose and troubleshoot hardware, software, network, and application-related issues. Manage user accounts, permissions, and access control. Leverage ITIL best practices to ensure smooth incident and request management. Utilize Service Desk tools like ServiceNow, Cisco Finesse, and Bomgar for ticketing and resolution tracking. Document service requests, applied fixes, and resolutions in the ticketing system. Support critical incidents, automation initiatives, and process improvements. Assist with onboarding new users, training, and Service Desk knowledge management. Participate in problem management, audits, reporting, and quality control efforts. Ensure customer satisfaction through effective communication and problem-solving. Required Qualifications for Consideration: Bachelor s Degree: Preferably with 3+ years of experience in IT support or help desk environments. Experience in IT troubleshooting (hardware, software, networking, mobile devices). Familiarity with Service Desk and ticketing systems (e.g., ServiceNow, Bomgar). Strong communication skills, critical thinking, and customer-focused problem-solving. Understanding of Windows OS, Active Directory, endpoint management, and workstation support tools. ITIL Foundation certification (preferred) and experience following ITIL best practices. Ability to work independently and collaboratively in a global IT support team. Flexible shift rotations to maintain 24x7x365 service coverage. You Will Excite Us If You Have: Hands-on IT support experience, ticketing tool experience, Strong Analytical & Reporting Skills and excellent communication. What Happens After You Apply: Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / ?locale=en_US

Everyone communicates. It s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers we provide the essential expertise and vital infrastructure your business needs to succeed. The world s most advanced networks rely on CommScope connectivity We are RUCKUS! In this always-on world, we believe its crucial to have a genuine connection with work you do. CommScope s Venue and Campus segment incorporates Ruckus Networks, which focuses on enabling wireless and wired connectivity across sophisticated and multifaceted networks. It offers dedicated engineering and Customer Service and Support resources to our customers across a spectrum of verticals including - hospitality, education, smart cities, government, venues, service providers and more. Were looking for engineers to work with the Ruckus Cloud. This project offers interesting opportunities for building innovative services. We are looking for engineers who see the big picture, can span the breadth of the product, jump into the depths of different topics and bring fresh ideas into various areas. The mission of our team is to build the plumbing in the cloud infrastructure that makes the cloud services deployment simple and fast. For the cloud team it also includes aspects of large-scale system design, networking, security, configuration and automatic VM orchestration and many more areas. As a Staff cloud Engineer, you will be involved with our fast-paced releases. The role requires hands-on development. This role requires a good understanding of cloud-related technology, management platforms, networking, and Wi-Fi. Responsibilities Execute the cloud related project duties, providing as-needed hands-on technical support Develop reliable, readable and maintainable code and test cases. Making decisions on cloud platform characteristics, architecture and content Jumping into any and every area of work to help resolve issues Manage your own project priorities, deadlines and deliverables. Required Soft Skills Understanding the big picture and discerning its high-level details Ability to identify development dependencies Collaborate with team members to design the best solutions. Ability to grasp new, cutting-edge technologies, evaluate and test out alternatives Ability to quickly read, understand and explain technical topics to the team as well as senior management In general, the successful candidate needs a clear communicator with the ability to lead programs, identifying risks and clearly presenting inwards as well as upwards. This project involves development centers spanning multiple geographies and time zones A Vibrant, go getter and passionate. Minimum Qualifications Bachelor s degree in computer science or another technical field or equivalent practical experience 7 to 11 years of relevant work experience in leading and technically handling projects Experience writing software, working on projects from cradle to grave, including the aspects of back-office integration In depth knowledge of user interface development tech stack and frameworks such as, HTML, CSS, JavaScript, ReactJS, Angular, Typescript, NodeJS, AJAX, etc. A level of design and business understanding to not compromise on business goals and design intents Preferred Qualifications Bachelor s degree in a technical field Experience on projects in Cloud computing or Cloud-hosted services Excellent analytical, problem-solving, organizational, communication and interpersonal skills Experience with micro-frontend framework and distributed systems Experience with chrome developer tools, SASS, Github, Bitbucket, NPM/NVM Experience with Restful API s and good understanding on JSON contracts. Participated in agile SCRUM teams and CICD Familiar with Linux environment. Technological familiarity with public/private/hybrid cloud, Openstack, GCE

In our always on world, we believe its essential to have a genuine connection with the work you do. The Company - CommScope CommScope s Networking, Indoor Cellular Security Solutions (NICS) segment incorporates Ruckus Network s, which focuses on enabling wireless and wired connectivity across complex and varied networks. It offers dedicated engineering and Customer Service and Support resources to our customers across a spectrum of verticals including - hospitality, education, smart cities, government, venues, service providers and more. The Team: Ruckus Networks Customer Support and Services (CSS) is a globally distributed team functioning with a unified operations model. We are excited to be modernizing our business with a clear focus on the Customer s Experience. Job Title : Senior Staff Technical Support Engineer Team : Technical Customer Experience Centre (TAC) at CommScope Ruckus Role Purpose : The Senior Staff Technical Support Engineer (TSE) takes ownership of customer reported network issues in order to provide assistance to quickly restore service and provide problem resolution. Staff TSEs are also responsible for reproducing customer reported issues in a lab environment and working with engineering on new and existing defects. Key Responsibilities: Interact with our customers to promptly troubleshoot and isolate to root cause and provide a resolution to customer issues Replicate customer problems in the Support lab Work closely with Engineering to resolve escalations and bugs Provide on-going regular updates to sales, internal management and the customer on the progress of assigned cases As part of this role, you may be requested to work a staggered work week , i.e. Sunday through Thursday or Tuesday through Saturday Must be available for inclusion in rotating on-call roster Must have flexibility in work hours to work on customer issues Document customer and engineering interactions and technical action plans. Provide necessary updates to management and field teams for high profile technical escalations. Assist in development of knowledge articles, troubleshooting guides and internal training Provide ongoing coaching and mentoring within the team Attend regular customer and internal conference calls for high profile cases and escalations Strict adherence to Service Level Agreement KPIs Required Experience: Min 8+ years of experience working in the networking Industry. 5+ years of experience in Troubleshooting Datacenter networks, Enterprise core networks. Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams. Thorough understanding (Packet level) of - IP Packet flow, OSI layers - Layer 2 technologies (Ethernet, 802.1q/p VLAN, BFD, STP, RSTP, MSTP, ARP, LACP) - Experience in IEEE 802.1X, Radius, TACACS+, SNMP, DHCP protocols. - Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS, VRRP, PBR) - IP routing protocols (BGP, OSPF) - Multicast protocols [IGMP, IGMP-snooping, PIM, MVR] - Understanding of IPv6. Technical expertise in troubleshooting and resolving complex Layer 2/3 and/or wireless issues in multi-vendor environments Experience providing support to direct customers, resellers, and field personnel in resolving company product related issues Ability to provide technical guidance to other members in the team Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Proficient with analyzing data traces from protocol analyzers such as Wireshark Experience with traffic generators such as Spirent and IXIA Bachelor or diploma in a computer related field or equivalent work experience Experience considered favorably: Advanced Datacenter technologies- MCT, VxLAN, EVPN Working Knowledge of Salesforce and JIRA. Multiple language skills Experience with scripting: Bash, Python, Perl, etc Experience working with Linux Experience working in (or with) a vendor: Cisco, Juniper (routers, switches), Arista, Extreme Networks, Dell, HP, Alcatel. Relevant industry accreditations/certifications: CCNP, CCIE-ENT/DC, JNCIS-ENT/DC, JNCIE-DC/ENT, or other equivalent certifications. Communication/work style: Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Strong interpersonal skills with a focus on customer satisfaction A belief in ownership Ability to drive for results and meet tight deadlines while maintaining a high level of accuracy and attention to details Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Work Schedule: Monday through Friday or staggered work week , i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required. Travel: Limited amount of travel

RUCKUS Networks is looking for Sr. Staff Technical Support Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Working experience with 5 to 8 years in highly technical roles in test engineering or enterprise services at large organizations or innovative startups Hands-on experience in automation with Python scripting languages and robot framework Hands-on experience in using Spirent Test Center traffic generators Experience with Test plan preparation Exposure to issue reproduction, root cause analysis, and testing Excellent analytical and interpersonal skills The candidate needs to be able to understand feature requirements and translate to test cases and test automation Experience with Customer engagements (both proactive and reactive) Excellent written and verbal communication skills What Happens After You Apply Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs , mscope , / content / How-We-Hire / locale=en_US Why CommScope CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow, RUCKUS Networks builds and delivers purpose-driven networks that perform in the demanding environments of the industries we serve Together with our network of trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens and employees who count on them ruckusnetworks, If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next,come connect to your future at CommScope, CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope,

In our always on world, we believe it s essential to have a genuine connection with the work you do. Position Title: Analyst, IT Operations Server Tech (Linux) Work Location : Hyderabad General Summary The Linux Administrator is responsible for developing, maintaining, and supporting CommScope s Unix-based and hybrid cloud infrastructure to ensure high availability, reliability, and scalability. The role now includes managing both on-premises and Microsoft Azure cloud services , integrating automation, DevOps, and Infrastructure as Code (IaC) practices. You will support VMware, Nutanix, and Azure environments, leveraging Red Hat Linux, Ansible, and Terraform/Bicep to maintain a secure and resilient infrastructure. How You ll Help Us Connect The World Implement, manage, and maintain Unix/Linux infrastructure supporting critical business systems across on-prem (VMware, Nutanix) and Azure cloud environments . Manage Azure virtual machines, storage accounts, networking (VNet, NSG, DNS) , and identity management (Azure AD, LDAP) . Develop and manage Infrastructure as Code (IaC) using Terraform or Bicep for automated provisioning. Integrate Ansible/Ansible Tower for configuration management and patch automation. Troubleshoot complex system malfunctions; isolate errors related to OS, storage, network, hardware, or cloud components. Implement backup and disaster recovery strategies using Commvault, Veeam, or NetBackup . Plan and execute upgrades across on-prem and cloud systems; install and configure Linux, middleware, and cloud tools. Monitor usage, capacity, and performance; define auto-scaling rules and alerts using Azure Monitor , Log Analytics , or similar tools. Maintain updated documentation (Visio layouts, runbooks, cloud templates, software/hardware inventory, licensing). Collaborate cross-functionally to support DevOps practices in CI/CD workflows (using Azure DevOps Pipelines ). Provide technical guidance to junior staff and act as a Tier-3 escalation point. Handle ticket queue; manage SLAs, incident resolution, and change requests efficiently. Related Education & Experience Bachelor s degree in IT, Computer Science, or equivalent. 10+ years of experience in Linux administration , including 3+ years in cloud-based infrastructure (preferably Azure) . 5+ years in Unix Systems Administration; 3+ years with VMware and/or Nutanix . 3+ years with scripting & configuration management tools (Ansible, Bash, PowerShell, Python). Strong experience in Terraform/Bicep for cloud provisioning. You Will Excite Us If You Have Technical Skills Advanced Linux (RHEL) system administration Certified Azure Administrator Associate (AZ-104) or higher preferred Strong knowledge of Ansible , Ansible Tower, and shell scripting VMware vSphere, ESXi, and Nutanix cluster management Networking: TCP/IP, DNS, DHCP, IPsec, routing Storage administration: SAN/NAS (HPE, NetApp), Azure Blob/File Storage Proficiency in Azure services : VM, VNet, NSG, Load Balancers, Azure AD, Azure Storage Strong grasp of DevOps pipelines and CI/CD tools using Azure DevOps Experience in creating and managing Terraform or Bicep templates Backup and disaster recovery practices; Commvault, Veeam, or NetBackup Soft Skills Strong troubleshooting and diagnostic abilities Excellent communication and stakeholder management skills Proactive, team-oriented, and customer-service focused Ability to train and mentor junior engineers Demonstrated success in managing projects and implementing automation Bonus Experience (Good to Have) Administering Solaris 9/10/11 , LDOMs/Zones Red Hat Satellite for patch management Cloud tenant management in AWS/GCP (in addition to Azure) Familiarity with Kubernetes, Docker , or hybrid container environments Exposure to ITIL practices and ticketing systems (Freshworks/ServiceNow)

In our always on world, we believe it s essential to have a genuine connection with the work you do. Position Title: Analyst, IT Operations - Server Tech (Windows) Work Location: Hyderabad General Summary The Windows Administrator / Analyst is responsible for developing, supporting, and optimising CommScope s Windows-based and hybrid cloud infrastructure. This role will support both on-premises data centers and cloud (Azure/AWS) environments, ensuring high system performance, availability, and reliability. In addition to traditional Windows Server and VMware support, the role includes Azure cloud infrastructure management, Infrastructure as Code (IaC) using Bicep/Terraform, and automation through DevOps pipelines. How You ll Help Us Connect The World Design, implement, and manage Windows server infrastructure (2012, 2016, 2019) across on-premise and Azure cloud environments. Support data centers and hyper-converged infrastructure (Cisco UCS, HPE, Dell, Nutanix) with high-availability configurations. Administer and automate VMware vSphere/ESXi environments, ensuring performance and failover readiness. Administer Azure IaaS workloads, storage accounts, VNets, NSGs, hybrid identities, and security groups. Create and manage Infrastructure as Code (IaC) using Terraform or Bicep for provisioning and change control. Automate deployments and server configurations using Azure DevOps Pipelines and PowerShell scripting. Monitor and troubleshoot system performance, network connectivity, and cloud-native resources. Perform regular system upgrades, patching, and vulnerability remediations in coordination with InfoSec. Lead backup and disaster recovery solutions implementation using Veeam, Commvault, or NetBackup. Maintain clear and detailed documentation, including Visio diagrams, system inventories, SOPs, and cloud architecture diagrams. Collaborate cross-functionally to plan and execute new infrastructure projects and cloud migrations. Related Education & Experience Bachelor s degree in information technology, Computer Science, or a related field. 12+ years of experience with a minimum of 5+ years in Windows Systems Administration, 3+ years in VMware, and recent hands-on Azure administration experience. Strong scripting background (PowerShell or Bash) for configuration and automation. Experience managing hybrid infrastructure and data center operations. You Will Excite Us If You Have Core Technical Skills Proven experience administering Windows 2012/2016/2019 (AD, DNS, DHCP). Certified Azure Administrator Associate (AZ-104) or higher preferred. Experience with Terraform or Bicep to manage Azure infrastructure as code. Hands-on experience with Azure DevOps pipelines, ARM templates, and automation workflows. Good understanding of cloud networking (VNet, NSG, VPN, ExpressRoute) and cloud storage (Blob/File/Managed Disks). VMware vSphere, ESXi administration and troubleshooting. Familiarity with Zerto, Veeam, Commvault, or other enterprise backup solutions. Experience supporting Cisco UCS, Dell EMC, or HPE physical infrastructure. Strong understanding of identity and access management - AD, Azure AD, LDAP integration. Bonus Skills Experience in AWS or GCP cloud operations is a plus. Experience with Red Hat Satellite or Linux systems (helpful in hybrid environments). Exposure to ITIL-based ticketing systems like ServiceNow. Understanding of SIEM tools, patch management, and system health monitoring.

How You'll Help Us Connect the World: We are looking for talented software professional as Wi-Fi Architect for Wi-Fi engineering group in India. The candidate will be driving architecture, design and development of next-gen carrier-grade wireless access points that will enable carrier and enterprise customers to stay ahead of the exploding demand for high-bandwidth applications and services. Required Qualifications for Consideration: B.Tech/ M.Tech or Ph.D. in Networking or Wireless fields Prefer 15+ years of experience in embedded software development Must have strong Wi-Fi AP product knowledge with good understanding of Wi-Fi standards Must have hands on experience in architecture/design/development of advanced Wi-Fi features of WiFi6/6E/WiFi7 standards Must have good understanding of chip vendor firmware/target SDK and high-level architecture Must have architected/developed modules or in embedded RTOS and/or Linux kernel environment Should be able to work in a fast-paced environment Should be good mentor, capable building strong technical team focused innovation Must be eager to drive and push the boundaries of technology to achieve best in class solution