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Ruckus Networks logo

Sr. Staff Technical Support Engineer

3 - 7 years

10 - 15 Lacs

Bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

bpo customer service networking customer support system administration technical support service desk remote support incident management application support installation microsoft windows desktop support software support troubleshooting it helpdesk

Work Mode

Work from Office

Job Type

Full Time

Job Description

RUCKUS Networks is looking for Sr. Staff Technical Support Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

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Ruckus Networks
Ruckus Networks
www.ruckuswireless.com

Networking Technology

Sunnyvale

1000+ Employees

16 Jobs

    Key People

  • Mohan S. Reddy

    Vice President of Engineering

  • Michael W. Pletsch

    Chief Financial Officer

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