Designation- Desktop Support Engineer.Experience- 8months to 1 year.Location - Mira Road , Mumbai / Mahape, Navi Mumbai. ( Work from Office) Notice Period- Immediate Joiners to 30daysPackage - 2.40 LpaOnly Male Candidates.JD-ESSENTIAL DUTIES AND RESPONSIBILITIESLogging call received by Business Users from Email/Phone/WebHardware fault diagnosis & isolation on desktops / laptops. 1st level of support on under warranty.OS Support on Windows XP, Windows Vista, Windows 7, Windows 10 & other System Software support.Software Support on Office Automation, Anti-virus software, E-Mail ClientProviding REMOTE SUPPORT to the calls logged by the out-location branchesConfigure / troubleshoot network connectivity of desktops / laptopsTroubleshooting related to Internet, Intranet.Laptop/Desktop Encryption Support.Configuring the print servers & resolving printing problems of the usersPerforming any Install, Move, Add or change (IMAC) at the client levelSupport for 2 factor authentication, VPN connectivity supportBasic support (L1) on RF-Guns / PPAD Management. Escalating and Coordinating with respective team in case the issue is not resolved with the initial troubleshooting.Basic Support (L1) on Voice / Videoconferencing (VC) Management (Client Side). Escalating and Coordinating with respective vendor and/or team in case of Voice/VC equipment failure.Co-ordinate and escalation with other support groups. Thanks, and Regards.Interested candidates can share their resumes on kiran.Dake@allieddigital.net OR What's App on 9820682347.

Opening for IT Helpdesk with Allied Digital (Work from Office) Position : IT HelpdeskJob Location : Nariman Point Education : Graduate / DiplomaExp : 1+ yrs Shift : General shiftWorking days : 6Salary Range - 20k to 25k CTCImmediate JoiningKindly share updated CV on gurvinkaur.sahani@allieddigital.net Job Description:Call ManagementEmail checking, call logs and email closure by replying to user with status.Phone calls, assignment of calls & follow-up for closure.Workflow system full overview & processMandatory call log in Workflow system, and review process calls Daily, Weekly, monthly etc.Inventory managementAll new assets should tagged and maintain data in related inventory list and Workflow system.Monthly share addition/deletion to Finance for FA register update and Corporate Function for insuranceMaintain Asset list as per location/entity wiseVendor ManagementTake follow-up with vendor for daily case to case basis for laptops calls. Co-ordinate with different vendors for service/billing issues.Maintain vendor listInvoice & paymentsMake entry in invoice submitted to accounts sheetTake approval on invoice, scan the same and submit to accounts for payment.Take follow-up for payment and update vendorStore payment adviceReconciliation of invoicesReportsWeekly call reportWeekly Task update reportWeekly Printer reportInsurance file report - first day of monthShift done report - first day of monthMIS reportAny other report on requirement basisOther workNew Joinee updation in New Joinee list & put reminder to create email idsAfter joining send IT manual and update user listShift schedule preparation on every Friday.Asset Label PrintingGate pass preparation if material sending out & track the sameZoom meeting creationCheck for VC help one day prior to meeting and accordingly assign call to engineer. Thanks & Regards TA Team Allied Digital Services

Looking for Total 6 8-years experience based at Nariman point office.Compensation & benefit: Prior experience in HR practices and compensation cycle management. Define a fair, equitable and competitive total compensation and benefits package that fits and is aligned to our companys strategy and business goals. Ensure that compensation practices follow current legislation (pay equity, human rights, etc). Participate in salary and labour market surveys to determine prevailing pay rates and benefits.PMS: Collaborating with leadership to design or update a performance management system that aligns with organizational goals and values. Goal Setting- Assisting managers and employees in establishing clear, measurable, and achievable performance objectives using methods like SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals. Encouraging a culture of ongoing feedback where managers and peers provide real-time feedback rather than only during formal review periods. Tracking performance metrics. Gathering feedback from employees and managers on the effectiveness of the PMS. Staying updated on performance management trends and best practices to continuously enhance the system and reports related to PMS.Reward and Recognition: Linking performance to compensation (e.g., bonuses, salary increases, promotions) and ensuring fair and transparent reward systems. Implementing non-monetary recognition programs.Exit and Retention: Conducting exit interviews to understand the reasons for employee departures and gathering feedback to improve organizational practices. Ensuring competitive salaries, bonuses, and benefits that align with industry standards and employee expectations. Establishing clear expectations, providing continuous feedback, and recognizing good performance to ensure job satisfaction Analysing data on turnover to identify trends and address retention challenges before they lead to higher attrition. Share weekly retention tracker.HR Administration: handle various administrative tasks within the HR department, such as maintaining employee records, managing HRIS (Human Resources Information Systems) databases, and preparing HR reports.Will be involved in administering employee compensation and benefits programs, including salary reviews, benefits enrolment, and addressing employee inquiries related to compensation and benefits.Will be accountable for HR Connects could refer to digital platforms or systems that facilitate communication and engagement between HR departments and employees.Employee Relations and Communication: One should be able to conduct HR Connects to foster positive employee relations and communication within employee and employer. This might include initiatives such as employee engagement surveys, town hall meetings, focus groups, or other communication channels aimed at gathering feedback, addressing concerns, and building a sense of community among employees.Kindly share your profile on vaishali.kava@allieddigital.net