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Job Description « Back to Page Apply Now Request No: RA-2325-3453 DESIGNATION: DESKTOP ENGINEER L1 DESCRIPTION: Job Title : Desktop L1 Support Duties and responsibilities Servicedesk Calls/Tasks Management (Assigning, updating, follow-ups, Closure) Installing, Configuring & Troubleshooting Windows Operating Systems Troubleshooting Hardware/Software & Network problems Configurations, Maintenance & Troubleshooting of Laptops / Desktops Maintaining Office LAN Environment (LAN Network) and WI FI DNS Printer Configuration Sharing & Troubleshooting - Local / Network Printer User Management & Computer management Patch Management on Desktops, Laptops SOD and EOD of Data Centre Vendor Coordination Co-ordination for On-call support with locations and Backoffice team for resolution Performing Half Yearly PM Activity Outlook & Email related issues troubleshooting’s and management Other activities as per requirements like Asset Movement, Asset allocations, O365 Migrations, Domain, Antivirus etc. Location : Vikhroli West – Mumbai / Turbhe – Navi Mumbai KRA: Job Title : Desktop L1 Support Duties and responsibilities Servicedesk Calls/Tasks Management (Assigning, updating, follow-ups, Closure) Installing, Configuring & Troubleshooting Windows Operating Systems Troubleshooting Hardware/Software & Network problems Configurations, Maintenance & Troubleshooting of Laptops / Desktops Maintaining Office LAN Environment (LAN Network) and WI FI DNS Printer Configuration Sharing & Troubleshooting - Local / Network Printer User Management & Computer management Patch Management on Desktops, Laptops SOD and EOD of Data Centre Vendor Coordination Co-ordination for On-call support with locations and Backoffice team for resolution Performing Half Yearly PM Activity Outlook & Email related issues troubleshooting’s and management Other activities as per requirements like Asset Movement, Asset allocations, O365 Migrations, Domain, Antivirus etc. Location : Vikhroli West – Mumbai / Turbhe – Navi Mumbai DEPARTMENT: CSD Experience: 2-3 QUALIFICATION: DIPLOMA IT,DIPLOMA IN COMPUTER HARDWARE AND NETWORKING TECH.,BSC IT,BCOM,BCA,BE,MBA IT,MCITP,MCA,CCNA,CCNP,MCA in IT,Computer Hardware & Networking,BSC Hardware & Networking,Diploma in Computer Technology,Hardware & Network Expert,Diploma in Computer Information Technology,M Tech Computer Science & Engineering,Hardware & Networking,Basic of Hardware and Networking,Information Technology,BTECH IN COMPUTER SCIENCE & TECHNOLOGY,Advance diploma in computer hardware networking,Information Technology,M.SC Computer Technology SKILL: 0365,Hardware and Networking,Hardware Asset Management,Remote Support,Soft Skill,Service Desk Management,ITIL,MCITP (Microsoft Certified IT Professional) in Window ,CCNP EMPLOYMENT TYPE: Permanent LOCATION: Vikhroli Show more Show less
