1794 It Helpdesk Jobs

XS Infosol is looking for Tech Support Engineer to join our dynamic team and embark on a rewarding career journey Issue Resolution: Provide timely and effective technical support to end-users, addressing hardware, software, or network-related issues This may involve diagnosing problems, identifying root causes, and implementing solutions Customer Assistance: Interact with customers or end-users to gather information about technical issues and guide them through troubleshooting steps Troubleshooting: Use diagnostic tools, knowledge bases, and problem-solving techniques to identify and resolve technical problems This may involve remote support or on-site assistance Documentation: Maintain reco...

Were Hiring! | Technical Support Engineer – Bangalore Are you passionate about solving tech issues and helping users? We’re looking for a Technical Support Engineer with 1+ year of experience in hardware troubleshooting to join our team in Bangalore (Brook field/Electronic city). What You’ll Do - Diagnose and resolve hardware (Laptops,Desktops,Printers) and network issues - Provide Level 1 Hardware support - Install and configure operating systems - Support users via call, Email or chat - Communicate effectively in Hindi and English What We’re Looking For - 1–3 years of experience in Technical Support - Strong in hardware troubleshooting - Knowledge of Laptop, Desktop, LAN/WAN, printers, rem...

L2 Service Desk Support Chennai (L2 Infrastructure & Security Support Engineer) Experience Required: 3–5 years Core Responsibilities (Service Desk & Infra Support) Networking Support Troubleshoot TCP/IP, DNS, DHCP, VPN, LAN/WAN issues. Support network devices (routers, switches, firewalls, wireless access points). Perform port configurations, VLAN setups, IP assignments, and routing checks . Collaborate with L3/Network Engineers on escalated network issues. Monitoring & Observability Manage Zabbix dashboards, alerts, and performance monitoring . Create reports for uptime, SLA compliance, and capacity usage. Database Support ( added advantage) Basic PostgreSQL administration (backups, perform...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Power Business Intelligence (BI) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve analyzing system performance, troubleshooting probl...

About The Role Project Role : Service Desk Lead Project Role Description : Oversee first-level technical support, ensure incidents and service requests are documented, tracked, and resolved within SLA. Manage scheduling coverage, set operational goals, and keep the team updated with necessary customer-specific knowledge. Maintain efficient service desk operations. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Desk Lead, you will oversee first-level technical support, ensuring that incidents and service requests are documented, tracked, and...

Job Title: Junior IT Specialist Location : Visakhapatnam (WFO) Experience: Entry-Level: 0-2 years of experience in IT, data analysis, or a related field. This experience can be gained through internships, part-time jobs, or academic projects. Job description Key Responsibilities - Analyse IT systems and processes to identify improvements and efficiencies. Assist in gathering and analysing data for IT projects. Help prepare reports on IT operations and performance metrics. Collaborate with other IT staff to implement changes or upgrades. Document system configurations and processes. Educational Qualifications: Bachelors degree in Computer Science, Information Technology, Information Systems, ...

We are urgently looking for IT Support @ Navasheva Location Payroll Adecco - Salary 20 K to 25 K Net + Food + Transport + PF Who we are looking for: Should have minimum 5-8 years of experience and have worked with large organizations having global presence whereby experience would include interaction with virtual teams and remote support. Should be well versed with handling of onsite infrastructure components including but not limited to end user computing and datacentre equipment. IT Support Technician Onsite Technology, End-User Support & Enablement Key Responsibilities: Provide onsite support to all supported Transport & Logistics brands and business Units (as appropriate) for incidents /...

Responsibilities: * Manage complex technical issues from escalation point * Collaborate with cross-functional teams on project implementation * Provide expert technical support via phone, email & chat

Hi We are hiring for ITES Company for Service Desk Role . Salary: Up to 9 LPA Location: Indore / Chennai Mandatory Skills Excellent Comm skill (verbal /Written) Chat Exp in the previous Roles, Good Typing skills 24 / 7 environment including Nightshift and weekends Work Location Indore Good to have Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk Experience in Product troubleshooting, resolving issue/tickets Knowledge of any Ticketing tool, ITIL knowledge Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud) Knowledge and hands-on experience in supporting Google / Microsoft products Google Workspace Administrator certifi...

We are #hiring. Know you might be interested? Company Name : MNC Role - ( Service Desk or Tech support ) EXP : 1 to 6 Years Location: Chennai / Indore - Work From Office Only... ### This is fully for the Registration Process !!! For Interested Reply with below Needed Details for registration Process : (Puviarasu@navayuga-india.com ) - Outlook Email ID Total Exp : Relevant Exp : Current Location : Current CTC : Expected CTC : PAN Number ( Mandatory For Registering Process ): Role - ( Service Desk or Tech support) Notice Period: Date of Birth: Note : Direct On Roll and Permanent Position with the company ***Share your Resume and Above Details*** Role & responsibilities (JD) : Mandatory Skills ...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Bangalore Profile - Technical Support Executive Job locatio n - Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible *1 year+ International Technical support Experience *2 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Yashashvi 8982889979 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT INTE...

BULK HIRING FRESHERS Any Degree 2024,25 Passout with strong written and verbal communication skills and excellent communication immidiate joiner only

SPOC, Mo,update tickets logged, Provide first-level, Escalate to respective stakeholders on deviation of SLA, MIS Report, necessary approvals evidence attachments, Coordinate & Process compliance and training, Root Cause Analysis. Required Candidate profile 1-5 Yrs Exp, Exp. in IT Help Desk Services, IT Infrastructure Analytical skills, Communication and ITIL Process knowledge, Change Management & Release Management, documentation skills, MS Office.

Hiring: Technical Support Associate | Leading IT Company | Bangalore Kickstart your career with a global technology leader ! We are hiring B.E / B.Tech / BCA freshers for the Technical Support Associate role. Job Role: Technical Support Associate Location: Bangalore (Work from Office) CTC: As per industry standards Shift: US Rotational Shifts Roles & Responsibilities: Provide technical support to international customers via chat, email, or call. Troubleshoot issues related to hardware, operating systems, and Microsoft applications/products (e.g., Outlook, Windows, Teams, Office 365). Identify, diagnose, and resolve technical issues effectively within defined SLAs. Escalate complex problems t...

Essential Job Functions : Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates...

Essential Job Functions : Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that ...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible *1 year+ International Technical support Experience *2 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Yashashvi 8982889979 *Monika 7869365175 *Khushi 7869457739 ## NO PLACEMENT ...

Looking for a Help Desk Call Coordinator to manage & coordinate incoming IT service requests & ensure timely resolution. The ideal candidate act as the first point of contact for users, log incidents, and track the progress of tickets until closure.

Act as the first point of contact for users reporting IT issues or requesting services Expertise in Troubleshooting and resolving technical issues related to hardware, software, networks and user accounts Required Candidate profile Provide remote support using remote access tools and follow documented procedures and knowledge base articles Participate in shift-based rotations to ensure 24x7 coverage where required

Dear Candidate, PFB the JD. Mode : WFO NP: Immediate or less than 30 days Location :Chennai JD: Service Desk Engineer L1/L2 Support: Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Good communication Tech S...

Urgent Hiring Associate Technical Analyst Sinhala Experience : 6 Months 3 years CTC : 4 LPA to 5 LPA Location : Bangalore Skills : Service Desk and Excellent in Sinhala (Sri Lankan) speaking Apply - ( + 91 8951858328 *: rohita.robert@adecco.com Operational hours 24/7 (Rotational Shifts) Process – Calls & Chats / Email / Requests Experience & Education: Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) 6 Months – 1 Year in Service Desk (Calls & Chats / Email / Requests) Skills: Fluent in Sinhala and English. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Problem-solving and critical thinking abil...

Hiring Now:(Service Desk) For A Global MNC About Us You & I Consulting We are a premium talent partner to 64+ Global MNCs across India, hiring in domains like Retail Operations, Buying & Merchandising, Analytics, Finance, and Supply Chain. Our client for this role is a globally renowned retail brand, known for its innovation, sustainability, and people-first culture. Location: Chennai / Indore / Nashik (Work from Office) CTC: Up to 8 LPA Qualification: Any Graduate Experience: Min. of 9 months to 8 Years on any work exp, is Good to go. Role :- Service Desk Specialist Interview Mode :- Virtual To Schedule Your Interview Kindly Call Or whtapp on the below mentioned number now :- Contact Person...

About The Role Role: Service desk lead ? Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthoriz...

Provide technical assistance to end-users (Windows/Mac). Troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems and peripherals. Support ticketing systems and documentation

Hi, We are hiring skilled Technical and Application Support Specialist to join our team. This role is ideal for a dedicated problem-solver with a background in technical customer service who thrives in a fast-paced environment. Salary & Benefits : Experience(1yr to 2yr) - 32k take home per month(Salary not negotiable) Experience (2yrs & above) - 40k take home per month (Salary not negotiable) Work from office with free transportation for both pick and drop(*25km radius) Should be able to work in night shifts Fixed week offs on saturdays and sundays Should be able to join immediately Required Qualifications 1 year and above of experience in a dedicated role such as Technical Support, IT Helpd...