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0.0 - 4.0 years
7 - 11 Lacs
mumbai
Work from Office
This role offers an excellent opportunity to learn and grow within the field of business support and user access management. As a Business Support Analyst within the MBMH Support team, you will play a key role in assisting with user access and entitlements for applications and shared folders. You will collaborate with multiple global locations to ensure consistency across all regions and support global projects, automation initiatives, and quarterly reporting. This role offers an excellent opportunity to learn and grow within the field of business support and user access management. Job Responsibilities Assisting in the development and oversight of application user access and entitlements wi...
Posted -1 days ago
0.0 - 4.0 years
2 - 4 Lacs
hyderabad
Work from Office
C ompany: Diebold Nixdorf Location: Madhapur, Hyderabad Experience: 0-4 Years Employment Type: Full-Time Work Mode: On-site | Rotational Shifts (including night shifts) | 5 days/week Job Description: We are hiring for Technical Support (L1/L2) roles in our International Voice Process . Ideal candidates should have strong communication skills, basic technical knowledge, and a willingness to work in Rotational Shifts (including night shifts). Requirements: Graduation (15 years of regular education-10th+Intermediate+Graduation, certificates mandatory) Experience in tech support/customer service (BPO setup preferred) Good Communication English Proficiency in MS Office Walk-In Interview Details: ...
Posted -1 days ago
0.0 - 1.0 years
4 - 5 Lacs
bengaluru
Work from Office
Were Hiring Technical Support Advisor (US Shifts) Eligibility: Graduate / Undergraduate can apply Experience: Freshers welcome Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows Shift: US Shifts CTC: As per industry standards Roles & Responsibilities: Provide technical support to international customers via voice/chat. Troubleshoot issues related to hardware, operating systems, and Windows applications . Guide customers through problem-solving steps and ensure timely resolution. Maintain high levels of customer satisfaction (CSAT) by delivering professional support. Document all technical issues and resolutions accurately in the system. Work towa...
Posted 2 hours ago
0.0 - 2.0 years
4 - 5 Lacs
bengaluru
Work from Office
Were Hiring Technical Support Advisor (US Shifts) Eligibility: Graduate / Undergraduate can apply Experience: Freshers welcome Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows Shift: US Shifts CTC: 4.2lac -5lac Roles & Responsibilities: Provide technical support to international customers via voice/chat. Troubleshoot issues related to hardware, operating systems, and Windows applications . Guide customers through problem-solving steps and ensure timely resolution. Maintain high levels of customer satisfaction (CSAT) by delivering professional support. Document all technical issues and resolutions accurately in the system. Work towards meeting S...
Posted 2 hours ago
1.0 - 6.0 years
2 - 7 Lacs
bengaluru
Work from Office
JOB OPPORTUNITY FOR GRADUATE FRESHER & EXPERIENCE FOR BELOW SKILL WITH IMMEDUATE JOINING & BEST SALARY Fundamental Technical knowledge how on system trouble shooting, few prominent knowledge areas are:- Microsoft Windows Operating Systems (9X, NT,2000, XP) Microsoft Office Network Connectivity Print Services E-Mail and Internet mail Familiar with Lotus Notes and MS Outlook email clients. 1. Excellent communication skills, with neutral accent. 2. Excellent written communication skills with email etiquettes. 3. Good problem solving and analytical skills 4. Excellent customer service skills 5. Ability to remain calm and courteous in periods of stress, and while facing an irate customer and mana...
Posted 2 hours ago
1.0 - 6.0 years
3 - 6 Lacs
pune
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Khushi 7869457739 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CO...
Posted 2 hours ago
1.0 - 5.0 years
2 - 6 Lacs
hyderabad, bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people Fresher and 1 year+ Tech Support Experience in Hyderabad and Bangalore *Kindly note this a work from office role with job location in Hyderabad and Bangalore Profile - Technical Support Executive Job locatio n - Hyderabad and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English * fresher Also elegible *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Ayush 8109195240 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT I...
Posted 2 hours ago
0.0 - 5.0 years
3 - 6 Lacs
bangalore/ bengaluru
Work from Office
We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -40k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364808230 / 9606521172 /6364833817 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 15 hours ago
3.0 - 7.0 years
5 - 7 Lacs
bengaluru
Work from Office
The IT Helpdesk Support Analyst will be responsible for providing expert technical knowledge in the maintenance of endpoint devices and applications. The goal is to solve and troubleshoot technical issues in the end user support area and manage the resolution process. Main Responsibilities & Tasks: Initiate customer contact, escalate to appropriate parties and resolve incidents. Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems. Respond to technical issues as they arise. Work with other Infrastructure and Operations teams to resolve customer issues. Keep 1st level agents abreast of the late...
Posted 16 hours ago
4.0 - 9.0 years
3 - 5 Lacs
sanand, ahmedabad
Work from Office
Active Directory (AD) skills (configuration policy, etc. Networking (Fortigate, HP Aruba) Kaspersky Anti-Virus CCTV monitoring and computer troubleshooting Must have strong english speaking skills
Posted 1 day ago
1.0 - 3.0 years
0 - 2 Lacs
ahmedabad
Work from Office
Job Description for IT Support Engineer Job Title : IT Support Engineer Location : Mivanta India Pvt. Ltd. | A - 604, Shapath Hexa | Opp. Gujarat High Court | S. G. Highway | Ahmedabad - 380060 | INDIA Qualification : BCA/MCA/BE/MSc IT Experience : 1-2 Years Role Responsibility: •Managing day-to-day IT operation of company •IT Inventory and asset management with tagging •Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions •Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, NAS, and firewalls •Networking ha...
Posted 1 day ago
0.0 - 2.0 years
1 - 1 Lacs
ahmedabad
Work from Office
Openings for good MNC company monitoring of timely resolution of escalated support requests maintaining a high level of customer satisfaction CSAT Collaborate with other IT teams to resolve complex technical issues . 1 + yrs exp in customer service Required Candidate profile Exp:6 Months Location:Ahmedabad Gujrat Exp in an IT support, helpdesk, Previous experience managing incident reports and SLA adherence. Any Query: snehal@peshr.com/9137306440 Perks and benefits good salary package and hikes
Posted 2 days ago
3.0 - 7.0 years
2 - 6 Lacs
kolkata, mumbai, new delhi
Work from Office
ITSupervisor / Systemadministrator (m/w/d) | Deutschlandweit DORMERO Hotel AG Status: ab sofort Wir suchen vielleicht genau dich als extrem #kompatiblen IT Experten (m/w/d) f?r unser Team der DORMERO Hotels (Head Office Berlin), Du hast Lust uns weiter voranzubringen und uns mit deinen Kompetenzen und #fancy Skills zu ?berzeugenIT und DU eine never ending Lovestory ?, Bewirb dich noch heute und werde Teil eines fantastischen Teams, geh mit uns gemeinsam den n?chsten gro?en Schritt nat?rlich in roten Schuhen,, #TASKS Telefonische und Schriftliche Annahme von Support Tasks und St?rungsbehebung Analyse und Priorisierung von Support Tasks Installation von Standardsoftware und spezieller Anwender...
Posted 2 days ago
0.0 - 4.0 years
2 - 4 Lacs
noida, chennai, bengaluru
Work from Office
Hi All, we have urgent requirement for On Roll Technical Support. Company DXC technology Exp 0 To 1 Yrs Looking for Excellent Communications with Good Attitude Candidates Soft skills Comprehension/ Listening Fluency/ Thought Process Pronunciation/ Enunciation/ Speech Clarity Grammar Rate of Speech/ Pace Intonation/ Modulation Technical skills Office 365 Network related questions/VPN related PC troubleshooting Job Posting Title - Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and ...
Posted 2 days ago
1.0 - 6.0 years
3 - 4 Lacs
kochi, kolkata, hyderabad
Work from Office
Looking for candidates with minimum 1 year experience in Technical Support (Voice Process). Work Location: Bangalore. Should be flexible with US rotational shifts. Immediate joiners or candidates with up to 15 days notice period preferred. Required Candidate profile Call HR Sadiq @ 8904378561 for more details.
Posted 2 days ago
2.0 - 6.0 years
6 - 8 Lacs
noida, chennai, bengaluru
Work from Office
EduBridge is India's leading workforce development platform, delivering employment-focused skilling solutions to youth across the country. We are on a mission to bridge the gap between education and employment, and we are looking for an experienced Service Desk Trainer to join our growing team! Role & responsibilities: As a Service Desk Trainer , you will train aspiring professionals in: Service Desk Fundamentals IT Support & Helpdesk Operations Technical Support & Customer Handling Your role is key in preparing learners to step confidently into real-world IT support and service desk roles in top organizations. Deliver high-quality, interactive training sessions (online/offline) aligned to E...
Posted 2 days ago
0.0 - 2.0 years
1 - 4 Lacs
bengaluru
Work from Office
Role & responsibilities Handle tickets on the helpdesk/service desk efficiently. Troubleshoot desktop hardware and associated peripherals. Navigate user accounts with proficiency. Resolve more complex support ticket requests independently. Provide support and guidance to new team members. Manage call lengths, handle time, and after-call work effectively. Promote teamwork and contribute to contact center success.
Posted 2 days ago
2.0 - 5.0 years
2 - 3 Lacs
pune
Work from Office
Role & responsibilities 1. Software Maintenance: Assist in the maintenance and management of software systems and applications, ensuring they are operational and up-to-date. 2. User Support: Provide technical support to end-users and staff regarding software-related issues, troubleshooting problems and coordinating repairs or updates as needed. 3. Software Updates: Assist in implementing software updates, patches and security measures to protect against cyber security threats. 4. Documentation: Help in creating and maintaining documentation related to software configurations, user guides and support procedures. 5. Vendor Coordination: Collaborate with software vendors and service providers t...
Posted 2 days ago
0.0 - 1.0 years
4 - 5 Lacs
bengaluru
Work from Office
Were Hiring Technical Support Advisor (US Shifts) Eligibility: Graduate / Undergraduate can apply Experience: Freshers welcome Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows Shift: US Shifts CTC: As per industry standards Roles & Responsibilities: Provide technical support to international customers via voice/chat. Troubleshoot issues related to hardware, operating systems, and Windows applications . Guide customers through problem-solving steps and ensure timely resolution. Maintain high levels of customer satisfaction (CSAT) by delivering professional support. Document all technical issues and resolutions accurately in the system. Work towa...
Posted 2 days ago
2.0 - 4.0 years
2 - 4 Lacs
pune
Work from Office
Role & responsibilities • Efficiently and accurately triage, troubleshoot and escalate if required technical incidents of IT applications, platforms, systems and devices, to minimize business impact. • Handle service requests, install/uninstall approved software and configurations. • Initiate service orders to technicians on site. Must-Have Skills: • Actively work to develop production environment and service delivery • Understand and implement changes in customers' production environments according to agreed change processes. • Use remote control tools and knowledge management tools to achieve first contact resolution.
Posted 2 days ago
2.0 - 5.0 years
1 - 3 Lacs
raigarh
Work from Office
Any Graduate Sound knowledge of IT and related Infrastructure | Camera Monitoring & Maintenance | ERP Server Maintenance | In House Server Maintenance | General Computer H/W and S/W Maintenance Works | Troubleshooting of Network Issues | Required Candidate profile Coordination with local telecom and Internet Service Providers | Expected to have Good Computer Skills | Knowledge of ERP. Exp. required: 4-5 years Job Location: Head Office, Raigarh, C.G.
Posted 2 days ago
0.0 - 2.0 years
1 - 4 Lacs
bengaluru
Work from Office
Role & responsibilities Handle tickets on the helpdesk/service desk efficiently. Troubleshoot desktop hardware and associated peripherals. Navigate user accounts with proficiency. Resolve more complex support ticket requests independently. Provide support and guidance to new team members. Manage call lengths, handle time, and after-call work effectively. Promote teamwork and contribute to contact center success.
Posted 2 days ago
2.0 - 3.0 years
3 - 4 Lacs
bengaluru
Work from Office
we are looking for experienced IT Help Desk Executive who is good in communication, mail drafting, DNS , LAN and other related Skills.
Posted 2 days ago
1.0 - 2.0 years
3 - 4 Lacs
mumbai
Work from Office
Helpdesk Engineer Navi Mumbai, Maharashtra, India Job Description Job Description Candidate should be capable of handling L1 Support. In depth knowledge of desktop/laptop/workstation hardware and peripherals Good troubleshooting and diagnostic skills on variety of hardware. Good administration and troubleshooting skills on Windows 10 Operating System Basic Knowledge and trouble shooting skills on Microsoft O365. Installation, Configuration, Troubleshooting and support for Microsoft Outlook/ Email on Laptops and Mobile Phones Installation, Configuration, and support for Mobile Apps Installation of various Engineering Software Good documentation skills. Call logging, Recording and Inventory Ma...
Posted 3 days ago
1.0 - 5.0 years
1 - 5 Lacs
noida, greater noida
Work from Office
We are hiring for an international technical support associate. Location-Noida Experience- 1+ Year Salary-up to 6 LPA (30% hike over current CTC) Requirement: Candidate should have minimum 1 year of experience in international technical support role. Skills Required: Active Directory Troubleshooting Remote Support L1 Support VPN Outlook Configuration etc. Immediate joiners preferred Riya Puri 7042475336 riya.puri@nlbtech.in
Posted 3 days ago
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The IT helpdesk job market in India is thriving with numerous opportunities for job seekers. With the rapid growth of the IT industry in the country, there is a high demand for skilled professionals who can provide technical support and assistance to end-users in various organizations.
If you are looking for IT helpdesk jobs in India, consider the following top hiring locations: 1. Bangalore 2. Pune 3. Hyderabad 4. Chennai 5. Mumbai
These cities are known for their vibrant IT industry and offer a plethora of opportunities for IT helpdesk professionals.
The salary range for IT helpdesk professionals in India varies based on experience and skill level. On average, entry-level IT helpdesk professionals can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.
The career progression in the IT helpdesk field typically involves moving from roles such as Junior Helpdesk Analyst to Senior Helpdesk Analyst, and then to roles like Helpdesk Manager or IT Support Manager. With experience and additional certifications, professionals can advance to roles like IT Operations Manager or IT Director.
In addition to technical skills related to IT helpdesk support, professionals in this field are often expected to have strong communication skills, problem-solving abilities, and a customer-oriented mindset. Additional skills such as knowledge of ITIL (Information Technology Infrastructure Library) and experience with ticketing systems can also be beneficial.
As you explore opportunities in the IT helpdesk field in India, remember to showcase your technical skills, communication abilities, and problem-solving prowess during interviews. With the right preparation and confidence, you can embark on a successful career in IT support. Good luck!
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