2304 It Helpdesk Jobs

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustaina...

Position: Service Desk Analyst Experience: 1yr 2yrs Skills: ITIL Foundation, Service Now, Azure AD Mandatory Skills: Basic desktop hardware support skills - monitor issues, connection issues etc Active Directory experience ( Cloud and On-Premise) - reset passwords, disable account, OU movement. Common off the shelf software support - Outlook will be huge here - DL support, setting up shared mailboxes etc Additional requirements: Provide excellent customer service Excellent verbal and written communication skills (active listening skills) Ability to articulate and speak with clear voice Ability to understand the Customer’s business objectives Experience with remote monitoring and management w...

Position: Project Associate Work Locations: Mangalore ( Work location may vary based on project requirements ) Department: E-Governance Qualification: Any Degree (any specialization) Key Responsibilities: Understand SLA requirements and ensure operational execution as per client expectations Coordinate with the vendor team for deployment of Aadhaar Enrolment Centers Monitor smooth functioning and output of enrolment centers Handle branch-level escalations and resolve issues promptly Train operators periodically in line with UIDAI guidelines Ensure service quality and proper training for all operators Monitor enrolment performance and quality across branches as per UIDAI standards Plan proact...

Role & responsibilities The ICT Executive is responsible for managing and supporting the organizations information and communication technology infrastructure. The role ensures smooth IT operations, system availability, data security, user support, and coordination with vendors to maintain reliable and secure technology environments. Key Roles & Responsibilities: IT Infrastructure & Systems: Manage and support IT infrastructure including desktops, laptops, servers, networks, and peripherals. Ensure availability and performance of LAN, WAN, internet, Wi-Fi, and communication systems Monitor system uptime and troubleshoot hardware and software issues. User Support & Helpdesk: Provide first-lev...

Greetings from KVC CONSULTANTS LTD. We are looking for people FRESHERS for TECHNICHAL SUPPORT ROLE IN PUNE *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Key Highlights * Graduates fresher * Good Verbal --- communication skills in English * Technichal knowledge * Two way cabs * Salary and incentives are very good * fresher with tech knowledge sal upto 3lpa *1 year+ International Technical support Experience sal upto 5.5lpa *2 year+ Int tech support experience sal upto 6.5lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s...

Opening for EUC/Desktop Support L2 Should have excellent communication, Active Directory, O365 & Servicenow Experience Experience in providing L2 voice support to international client NP-Max 15 Days Mail CV at kavita.singh@elevancesystems.com

Manage & maintain servers, networks, and operating systems. Troubleshoot hardware/software issues, handle user accounts, emails, and backups. Ensure IT security, vendor coordination, AMC. Support ERP/DMS systems and provide staff IT support.

Job Description Role: Service Desk Manager Do: ESSENTIAL DUTIES/RESPONSIBILITIES : - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. - Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology needs, and respond to customer service concerns. - Train and guide support specialists to effectively utilize help desk problem-management process (the id...

We are hiring For Top MNC - Designation : Senior Process Associate Process : International Process Location : Hyderabad Ctc Upto 4.5 Lpa Call :Nilu :8505036397 Apply to : hydconverse@gmail.com Thanks, Team Converse

Service desk Support Engineer Job Description : Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to take on more challenging and diverse tasks. We are more open to innovation and creativity. There will be a greater emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges. We in Computacenter foster a culture of continuous improvement and forward-thinking. What youll do Respo...

Greetings from KVC CONSULTANTS LTD. We are looking for people FRESHERS for TECHNICHAL SUPPORT ROLE IN PUNE *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Key Highlights * Graduates fresher * Good Verbal --- communication skills in English * Technichal knowledge * Two way cabs * Salary and incentives are very good * fresher with tech knowledge sal upto 3lpa *1 year+ International Technical support Experience sal upto 5.5lpa *2 year+ Int tech support experience sal upto 6.5lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together. What we are looking for Role: Service Desk Experience Range: 2 6 Years (Don't Apply above experienced person) Location: Ahmedabad Interview: Walkin 20th Dec 25 Venue: Ahmedabad - Plot No. 41, Garima Park SEZ, DA College Road, Info City, Gandhinagar, Gujarat 382007 Mumbai : Unit No. 801, 901 & 1001, A-Wing, Kensington Building, IT/TES/SEZ, Hiranandani Business Park, Powai, Mumbai - 400076 Must Have: Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in ...

Greetings from Future Focus Infotech!!! This is Ria from FFI-Mumbai; we have an opportunity for Desktop Support Engineer with our Client Experience: 1+ yrs Skill: Working As Desktop Support Engineer Outlook Office 365 DHCP DNS Hardware Types Ticketing Tool Notice period: Immediate Job location: Mumbai (Turbey) CTC to be offered: up to 26000 per month Only interested candidates apply for the opening. Fresher do not apply. Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client which is a CMMi level 5 company. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: - www.focusinfotech.com) If you are interested in above opportu...

Were seeking a proactive and technically skilled IT Support Specialist to join our growing technology team This individual will provide Tier 12 support for our internal users, manage identity and access workflows through Okta, and support IT operations through JIRA The ideal candi is resourceful, detail-oriented, and thrives in a fast-paced environment What you will do: Provide day-to-day technical support to employees via chat, email, and ticketing systems Manage identity and access provisioning using Okta, including onboarding, offboarding, and role-based access Triage, track, and resolve IT tickets using JIRA, ensuring timely and accurate resolution Support company hardware (primarily Mac...

Were Hiring | Level I Service Desk Technical Support Associate Company: Top MNC Job Title: Technical Support Associate (Level I Service Desk) Work Location: Noida NSEZ Work Mode: Full-time | 100% Onsite (Work from Office) Compensation: As per experience Joining: Immediate Role Overview: We are looking for a proactive and customer-focused Level I Service Desk / Technical Support Associate to provide voice and email-based technical support in a 24/7 environment. The role involves incident management, troubleshooting, and end-user support in alignment with ITIL best practices. Educational Qualifications: Graduate / Undergraduate Experience Desirable Minimum 6 months of experience in a similar S...

The Helpdesk will serve as the front-line technical support for VirtuHost’s UK and global clients, handling incidents and service requests, managing user support across hardware, software, network and telephony systems, and escalating appropriately.

ServiceDesk Job Description: Location: Hyderabad, INDIA. Job Title: Lead – ServiceDesk & Account Admin. Experience: 7 – 12 Years OSI Digital is looking for service desk associate lead engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience. This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset, and performance. Responsibilities: Being part of the team to address Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment. Provide leadership and guidance ...

We are looking for a highly motivated and experienced professional to join our team as a Career specialist. The ideal candidate will have a strong background in career development and a passion for helping others achieve their goals. Roles and Responsibility Develop and implement effective career strategies to help clients achieve their desired outcomes. Conduct thorough assessments of client needs and provide personalized guidance on career paths. Build and maintain strong relationships with clients, understanding their strengths and interests. Collaborate with other professionals to develop comprehensive support plans for clients. Stay up-to-date with industry trends and best practices in ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our sy...

Dear Candidates, Job Description for Help-desk Support Engineer: This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers. Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills: English Proficiency, must be proficient in both written and verbal English, equivalent to CEFR Level B1 (profi...

We are looking for an experienced female nurse to attend to the medical and first-aid needs of the students and teachers at our school. This is an in-office position which requires you to live in Lucknow and come to office. Please apply only if you are based in Lucknow or willing to relocate to Lucknow for the position. Role & Responsibility: Assist with any urgent first-aid requirements. Handle all cases of students who come to the sick-room and provide medical assistance as-needed. Maintaining the sick room equipment, supplies, cleanliness. Ensuring adequate medical supplies. Qualifications: Any of the following U.G.- B.SC in Nursing P.G.- M.S./M.Sc(Science) in Nursing Doctorate-Ph.D/Docto...

Role & responsibilities \ Respond to requests for technical assistance by following prescribed procedures. Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidents Log all contacts and document all the activities and results accurately and completely within the incident management tool. Assign unresolved tickets to the appropriate support team. Proactively monitor, follow up and expedite the resolution of assigned and pending tickets. Identify and escalate tickets requiring urgent attention and action. Stay current with system information, changes and updates. Adhere to work sch...

Act as Level 1 support for IT incidents and service requests via phone, email, and ticketing tools. Log, categorize, prioritize, and resolve tickets within defined SLA timelines . Provide first-level troubleshooting for desktops, laptops, printers, MS Office, Outlook, VPN, and network connectivity . Support users with password resets, access requests, and account management (AD / IAM basics). Escalate unresolved issues to L2/L3 teams with proper documentation and follow-ups. Monitor ticket queues and ensure regular updates to end users. Follow ITIL processes for incident, request, and change management

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 4 yrs Work Location :Bangalore Required Skills, Desktop Support Technical Support Infrastructure Support Networking Interested candidates can send resumes to nandhini.spstaffing@gmail.com