Product Manager

About AiSensy

AiSensy is a WhatsApp-based Marketing & Engagement platform helping businesses drive revenue through powerful customer engagement on WhatsApp.

We’re trusted by 120,000+ businesses and work with top brands like Adani, Delhi Transport Corporation, PhysicsWallah, Yakult, Godrej, Vivo, Wipro, Asian Paints, and India Today Group. With ₹400 Crores+ in WhatsApp-driven engagement annually, our platform enables businesses to drive 25–80% of their total revenue via WhatsApp.

Backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investors, AiSensy is on a mission to redefine business-to-customer communication. Join us in building the future of business engagement.

Role Overview

Product Manager (5+ years)

Key Responsibilities

Strategy & Roadmap

• Define and execute the product roadmap aligned with AiSensy’s business objectives.
• Identify market trends, customer needs, and competitive landscape to influence product strategy.
• Drive long-term product vision while balancing short-term business goals.

Execution & Delivery

• Translate business requirements into detailed PRDs, user stories, and wireframes.
• Work with engineering and design teams to ensure timely, high-quality product delivery.
• Manage product sprints, backlog prioritization, and cross-functional coordination.

Customer-Centric Development

• Collaborate with sales, customer success, and support teams to gather feedback.
• Conduct usability testing and analyze data to validate product decisions.
• Continuously iterate features to improve adoption, retention, and ROI for clients.

Go-to-Market & Growth

• Partner with marketing and sales to define GTM plans for product launches.
• Enable internal teams with the right product knowledge, collateral, and training.
• Identify upsell opportunities and drive product-led growth initiatives.

Analytics & Insights

• Define and track key product metrics (adoption, engagement, churn, NPS).
• Use data-driven insights to make product decisions and prioritize enhancements.
• Present product performance and progress to leadership and stakeholders.

Qualifications & Skills

• 5+ years of experience in

  Product Management

  (SaaS or B2B environment preferred).
• Proven success in managing

  end-to-end product lifecycle

  in a fast-paced environment.
• Strong knowledge of

  Agile/Scrum methodologies

  and software development processes.
• Hands-on experience with tools like

  Jira, Notion, Figma, Mixpanel, or similar

  .
• Strong analytical mindset; comfortable working with data, SQL/Excel, and dashboards.
• Excellent

  stakeholder management, communication, and leadership skills

  .
• Experience working with

  messaging/communication platforms, APIs, or martech tools

  is a plus.
• Bachelor’s degree in Business, Engineering, or Computer Science;

  MBA preferred

  .
• Ability to lead, inspire, and influence cross-functional teams to achieve product goals.

Why Join AiSensy?

• Opportunity to define and lead high-impact product initiatives.
• Work on products that shape the future of customer engagement in India.
• Exposure to high-growth SaaS startup challenges and learnings.
• Flat hierarchy, ownership-driven culture, and collaborative environment.