247 Outbound Calls Jobs - Page 2

Join our mission of helping professionals achieve their dream jobs through upskilling in next-generation skills. We are a fast-growing edtech company dedicated to upskilling professionals to fill exciting opportunities that will shape the future of the industry. Targeted towards working professionals, we offer cutting-edge programs in areas like Data Science & AI, providing a transformative learning experience to help learners become industry leaders. As a part of our team, you will be responsible for driving conversions for our programs. Your key responsibilities will include meeting or exceeding monthly sales targets, identifying prospects" needs, recommending suitable programs through outbound calls, closing sales over the phone by showcasing the value of our products, building and maintaining relationships with prospects through effective communication and follow-up, as well as staying updated on industry trends and new product offerings. The compensation for this role is 5-7.3 LPA fixed, plus incentives. To excel in this position, you should have 1-5 years of experience in inside sales, a proven track record of meeting or exceeding sales targets, strong communication and interpersonal skills, the ability to build and maintain client relationships, proficiency in using CRM and sales tools, a self-starter attitude with a strong work ethic, and the capability to work independently. A bachelor's degree in Business Administration or a related field is preferred. We offer an outstanding work environment with rapid career advancement opportunities, a chance to collaborate with a talented team from prestigious backgrounds like ISB, BITS Pilani, and NITs, fast career growth, an incredible culture, supportive team members, and competitive compensation. If you are interested in this exciting opportunity, please share your resume with us at areena.mirza@accredian.com.,

As a part of this role, you will be responsible for conducting outbound calls to potential clients and addressing their queries effectively. You will also handle incoming calls, schedule appointments, and ensure timely follow-ups with clients. Coordination with clients to gather feedback and maintain accurate records of all communication activities will be a crucial aspect of this position. The company you will be working with operates within the recruitment industry, specifically focusing on hiring for various companies through SnapFind. Your primary duties will involve screening resumes, shortlisting suitable candidates, and conducting initial phone interviews. Additionally, you will be responsible for forwarding selected candidate resumes to SnapFind for further processing and eventual submission to the hiring companies. Successful candidates will be contacted for further interview rounds as part of the recruitment process.,

You should be passionate about sales and possess excellent English & Hindi communication skills along with convincing abilities. Additionally, you must have good written communication skills to effectively handle customers" inbound and outbound calls. Your responsibilities will include resolving queries, informing customers about products/offers/services, generating customer leads through cold calling, and closing sales to achieve quarterly targets. We are looking for freshers with strong communication skills to fill this position. This role offers a competitive package ranging from 10000-14000 Rs. It is a full-time job opportunity with 20 open positions available. The ideal candidate should have 0-2 years of experience and hold a graduation qualification. If you are interested in this opportunity, please contact HR at 91 637 874 0904 or send your resume to careers@taskrobots.org.,

At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customers part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the callers situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education Mandatory Graduation (Preferably in Commerce or Arts) Shift - Rotations Shifts (24*7) (US Shift) Experience 0-2 years experience Primary Skills Consumer Protection, Customer Data Management, Customer Support Operations, Inbound Calls, Outbound Calls, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Voice Communications Shift Time Shift C (India) Recruiter Info Hiral Parag Rughani [HIDDEN TEXT] About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation&aposs Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

We are seeking dynamic individuals for the International Technical/Telecom Voice Process role at KVC Consultants Ltd. In this position, you will be responsible for providing comprehensive technical support and resolving telecom-related issues for our international customers over the phone, ensuring a professional and efficient experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers regarding technical and telecom-related inquiries. Diagnose and troubleshoot a wide range of technical issues related to telecommunication services, hardware, and software. Provide accurate and comprehensive solutions, guiding customers through steps to resolve their problems. Explain complex technical concepts clearly and understandably to non-technical users. Maintain detailed and accurate records of all customer interactions, technical issues, and resolutions in the system. Adhere to company policies, procedures, and quality standards for all voice interactions. Escalate complex or unresolved technical/telecom issues to higher-tier support teams when necessary, ensuring proper follow-up. Stay updated on product knowledge, service changes, and new offerings within the technical and telecom domain. Skills Requirement: Excellent verbal communication skills in English , with a clear and neutral accent suitable for international communication. Strong technical aptitude and problem-solving abilities, particularly in troubleshooting telecom and general technical issues. Ability to understand and articulate technical concepts clearly to diverse customers. Strong active listening skills and the ability to empathize with customer situations. Customer-focused mindset with a strong commitment to delivering exceptional service. Ability to work effectively in a fast-paced environment and manage call volumes. Basic computer proficiency and ability to navigate various technical and customer service software applications. Prior experience in a technical support or telecom support role is highly advantageous. QUALIFICATION: Bachelor's degree or equivalent practical experience.

The Telesales role is pivotal to our organization as you will be responsible for generating sales opportunities through outbound calls. Your main objective will be to contact potential customers, promote our products or services, qualify leads, and secure sales appointments. You will play a crucial role in driving revenue by pitching products or services to meet sales targets, identifying and qualifying leads through strategic questioning, setting up sales appointments for field sales representatives, and negotiating and closing sales. It will be essential to build and maintain a pipeline of prospects, record details of interactions and sales transactions in the CRM system, and follow up on leads and customer inquiries. Your performance will be measured based on your ability to meet and exceed monthly sales quotas, provide information on products or services to potential customers, handle customer objections, and demonstrate persistence to secure sales. Collaboration with the sales team to enhance sales performance, staying updated on product knowledge and industry trends, adhering to sales scripts and guidelines, and delivering exceptional customer service throughout the sales process will also be part of your responsibilities. To be successful in this role, you should possess a high school diploma or equivalent (Bachelor's degree preferred), proven work experience in telesales or a similar sales role, excellent communication and interpersonal skills, strong sales and negotiation skills, ability to handle rejection and remain persistent, experience using CRM software and sales databases, goal-oriented mindset with a focus on achieving sales targets, ability to work in a fast-paced, dynamic environment, good understanding of sales performance metrics, customer-oriented approach with a focus on providing exceptional service, effective time management and task prioritization skills, adaptability and willingness to learn about the products or services offered, problem-solving and decision-making abilities, self-motivation with a positive attitude, and understanding of sales techniques and strategies.,

You should have around 1 year of business development exposure with sales experience in an IT services company. Your main responsibility will be to develop a strong professional network by making outbound calls and generating new prospects for business. The job location for this position is currently remote, with the possibility of being based in Indore or Pune. To be considered for this role, you should be a university graduate or hold a post-graduate degree in business, marketing, communications, or possess an equivalent combination of education, training, and expertise. As part of your roles and responsibilities, you will be required to generate leads through exhaustive market research, cold calling, and social media. You should have experience in building a healthy lead pipeline from scratch and be comfortable liaising with potential leads to schedule appointments for Senior Managers and Directors to follow up. Excellent verbal and written communication skills, along with impeccable presentation skills, are essential. A vibrant personality with a natural ability to interact with individuals at all levels is desired. You should be result-oriented with strong planning and organizational abilities. Previous experience in the USA and Australia markets is preferred. Being a self-starter who is willing to take ownership of tasks is crucial for success in this role. Knowledge of the Salesforce ecosystem would be considered a significant advantage.,

We are seeking a highly articulate and customer-focused International Customer Support Associate (Voice) to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maintain detailed and accurate records of all customer interactions and transactions in the system. Adhere to company policies, procedures, and quality standards to ensure consistent service delivery. Educate customers on products, services, and processes as required. Strive to achieve first-call resolution whenever possible, ensuring customer satisfaction. Skills Requirement: Excellent verbal communication skills in English , with a clear and neutral accent. Strong active listening skills and the ability to empathize with customer situations. Proven problem-solving abilities and a knack for providing effective solutions. Customer-focused mindset with a strong commitment to delivering exceptional service. Ability to work effectively in a fast-paced environment and manage call volumes. Strong interpersonal skills and a professional demeanor. Basic computer proficiency and ability to navigate customer service software. QUALIFICATION: Bachelor's degree or equivalent practical experience.

You will be responsible for qualifying inbound sales leads and proactively making outbound calls and emails on a daily basis in order to generate new sales and revenue, with a focus on transactional business opportunities. As the primary point of contact, you will be expected to deliver excellent customer service by attentively listening to customer needs and recommending tailored ideaForge solutions. Your role will also involve establishing and nurturing relationships with prospects, diligently tracking leads, and evaluating customer interest while effectively managing a consistent sales pipeline. Collaboration with sales teams is crucial to ensure a seamless lead handoff for opportunity management, where you will connect ideaForge's value proposition to cold contacts. In addition, you will be required to provide valuable feedback on lead quality, work closely with teams on target lists, call strategies, and messaging to enhance demand generation efforts. It is essential to stay up-to-date on ideaForge products, industry trends, and best CRM practices to optimize productivity and provide customers with a superior experience throughout their journey. This role will involve a dynamic combination of proactive sales activities, relationship building, collaborative efforts, and continuous learning to drive sales growth and customer satisfaction effectively.,

As a Call Centre Executive Team member, you will play a crucial role in our customer service operations. Your main task will involve managing both inbound and outbound calls with a focus on delivering outstanding assistance and support to our customers. Working alongside a team of committed professionals, your aim will be to uphold high service standards and ensure customer satisfaction. If you are looking to be part of a dynamic team that values customer service excellence, this role is ideal for you.,

The Marketing Executive International Business position in Vadodara with a shift in the US Time Zone (10:00 PM to 6:00 AM IST) within the US Healthcare industry requires a dynamic and results-driven individual to conduct market research, outbound calls, email marketing, and data collection. The ideal candidate will align with market activities and potentially transition to a hybrid work model after one month of training based on performance. Responsibilities include conducting outbound calls for market insights, engaging with potential clients to gather information, maintaining accurate databases, assisting in lead generation, collaborating with the marketing team for data analysis, and following best practices for customer interactions and data handling. The requirements for the role include 0-2 years of experience in marketing, email marketing, telemarketing, or data collection, strong communication and interpersonal skills, comfort in the US time shift, proficiency in handling outbound calls professionally, and excellent data management skills. The position offers a competitive salary and incentives, a hybrid work model post-training, an opportunity to gain experience in the US market, and a collaborative and growth-oriented work environment.,

The job involves making outbound and inbound calls to clients for Records Retrievals or facility. You will also be responsible for calling insurance carriers based on appointments received from clients and contacting insurance companies to obtain status updates. Flexibility to work in any voice-based process as per requirements is essential. Maintaining daily logs and achieving targets efficiently and accurately within client SLAs is a key part of the role. Collaborating effectively in a team environment to support shared goals is expected. Timely communication and issue escalation to seniors when necessary is crucial. This is a full-time position with benefits including food provision and Provident Fund. Fluency in English is required, while Hindi proficiency is preferred. The work location is in person.,

As an individual in this role, you will be responsible for making outbound calls to insurance companies in the US with the aim of collecting outstanding Accounts Receivables. Your primary focus will be on responding promptly to customer inquiries via phone or written communication to ensure their satisfaction and uphold service standards. In addition to handling routine questions based on established guidelines, you will be expected to conduct basic research to address customer queries effectively. It is crucial to build and enhance your knowledge of the healthcare insurance industry, as well as the range of products, services, and processes within the team's scope of work. Furthermore, your schedule will require you to work during regular shifts from Monday to Friday, between 17:30pm to 3:30am IST. To qualify for this position, you should possess a university degree or its equivalent, which includes at least 3 years of formal studies in the English language. Moreover, the ideal candidate should have 0-1 year of experience using Windows PC applications, involving tasks such as keyboard operation, screen navigation, and proficiency in learning new software tools. You should also have a minimum of 6 months of experience in a customer service-oriented role that involves written or verbal correspondence with English-speaking customers. Additionally, having at least 6 months of experience in a service-oriented position where you were required to apply business rules to various scenarios and make appropriate decisions will be beneficial for this role.,

You will be a valuable member of our team as a Freight Broker, bringing your motivation and attention to detail to the forefront. With a minimum of 1 year of experience in Client Handling and managing outbound or inbound calls, you will play a crucial role in supporting logistics operations for our US-based clients. Your responsibilities will include ensuring seamless communication, coordinating orders, and resolving issues in a timely manner. Your strong communication skills, customer-centric mindset, and willingness to work night shifts will be key assets in this position. Your main responsibilities will involve handling inbound and outbound calls pertaining to logistics operations, liaising with clients and vendors in the US to ensure on-time deliveries, updating shipment statuses, efficiently resolving queries, and maintaining accurate documentation while adhering to standard procedures. To excel in this role, you must have a minimum of 1 year of relevant experience in freight Brokerage, possess excellent verbal and written communication skills, be open to working night shifts, and ideally have familiarity with logistics or supply chain processes. Your ability to adapt to different situations and your dedication to providing top-notch service will be highly valued. As part of our team, you will enjoy benefits such as food provisions, health insurance, and Provident Fund. This is a full-time, permanent position that offers the opportunity to grow and develop in the field of logistics and supply chain management. If you have experience in 3PL for at least 1 year, that would be considered a plus. The work location for this role is in person, providing you with the opportunity to collaborate closely with your colleagues and clients.,

Outbound Calling Initiate calls to potential customers from provided databases or cold leads Promote products/services and explain offerings clearly Follow up on previous interactions to drive conversions Inbound Call Handling Respond to customer inquiries with professionalism and empathy Resolve issues or redirect calls to appropriate departments Maintain high standards of customer satisfaction Lead Generation & Qualification Identify and qualify leads through effective questioning Maintain lead databases and update CRM systems Coordinate with sales teams for follow-ups and closures Sales Support Assist in closing deals by providing product information and addressing Meet or exceed daily/weekly/monthly targets Upsell or cross-sell relevant services when appropriate Reporting & Documentation Maintain call logs and customer interaction records Share daily performance reports with team leads Track conversion metrics and suggest improvements

As an International Business Development Intern at PatentsKart, you will play a crucial role in driving international sales and establishing long-term business relationships. Your primary focus will be on connecting with potential clients, understanding their needs, and providing tailored solutions through strategic outreach efforts. To excel in this role, you should have a Bachelor's Degree, although freshers or candidates with less than 6 months of experience are also encouraged to apply. Strong communication skills in English, both oral and written, are essential for effectively engaging with clients and prospects. Your responsibilities will include familiarizing yourself with intellectual property concepts, engaging in outbound calls and web-based prospecting to generate leads, and conducting daily cold calls to identify opportunities in international markets. Building and nurturing relationships with potential clients, staying updated on industry trends, and maintaining accurate records of client interactions will also be part of your daily tasks. This is a full-time position based in Chandigarh, India, with a fixed night shift schedule (USA time) from Monday to Friday. You will be working from the office located at B1, Netsmartz House, Rajiv Gandhi IT Park, Chandigarh - 160101. If you are ready to take on the challenge and kickstart your career in international business development, send your CV to career@patentskart.com and embark on a rewarding journey with us. In this role, you will have the opportunity to contribute to the growth of the company, expand your skill set, and make a meaningful impact in the invention space. Join us at PatentsKart and be part of a dynamic team dedicated to delivering top-notch IP and innovation support to clients worldwide.,

As a Marketing & Telecalling Executive at our factory office, you will play a crucial role in our sales and marketing efforts. Your main responsibilities will include making client calls, handling inquiries, supporting the sales/marketing team, and maintaining communication with clients and vendors. This position offers a great opportunity for freshers who are eager to kickstart their career in sales and marketing. Your key responsibilities will involve making outbound calls to clients and vendors, following up on leads and inquiries, explaining products/services to potential customers, maintaining call records and updating data sheets, supporting the field marketing team with follow-ups, and coordinating with internal departments when necessary. This is a full-time position with a day shift schedule. In addition, you will be entitled to paid sick time. The work location for this role is in person. If you are a smart and confident female candidate looking to grow in the field of sales and marketing, this position could be the perfect fit for you. Join our team and be a key player in driving our company's success.,

The primary responsibilities of this role include conducting outbound calls to generate new leads and following up on existing leads. You will be required to qualify prospects by understanding their needs, budget, and timeline. Additionally, you will need to present product/service offerings and effectively communicate the value proposition to potential businesses. Building and maintaining strong relationships with prospects and customers is essential, along with negotiating and closing sales deals to achieve monthly and quarterly targets. Collaboration with the sales team to share best practices and strategies for improving sales performance is also expected. Keeping accurate records of sales activities and updating the CRM system regularly is part of the role. It is important to stay up-to-date on industry trends, market conditions, and competitor activities to ensure informed decision-making and successful sales strategies. This is a full-time position with benefits including food provision, health insurance, and Provident Fund. The ideal candidate should have at least 2 years of experience in International Sales Process. The work location is in person. To learn more about this opportunity, please contact the employer at +91 8544883401.,

As a Telecaller/BPO at our company located in Madhapur, Hyderabad, you will be responsible for making outbound calls to potential clients to provide information about our real estate services, as well as handling inbound inquiries and assisting customers. Your role will also include maintaining an accurate customer database, scheduling appointments, following up with clients, and building positive relationships through effective communication. We are looking for female candidates with 0-1 year of experience in telecalling or a related field. You should have excellent communication skills in English, Telugu, and Hindi, along with basic computer knowledge and familiarity with CRM systems. The ability to handle customer queries and objections professionally, strong organizational skills, a positive attitude, willingness to learn, and the capability to manage multiple tasks are essential for this role. Additionally, outstanding problem-solving skills will be beneficial in fulfilling your responsibilities effectively. If you are passionate about excelling in a dynamic work environment and possess the required qualifications and skills, we encourage you to apply for this position. Join our team and contribute to our mission of providing exceptional real estate services to our clients.,

You are looking for a Telecaller - Sales (Health Insurance) to join your team in Gurgaon. In this full-time role with day shift timings, you will play a crucial part in helping individuals safeguard their health with the most suitable insurance policies. Your responsibilities will include making outbound calls to potential customers, where you will effectively communicate and promote health insurance plans based on the specific requirements of each customer. Additionally, you will be required to diligently follow up on leads, successfully finalize sales, and ensure that all customer information is accurately recorded and maintained in the CRM system. The ideal candidate for this role would possess between 6 months to 1 year of prior experience in telesales or insurance sales. If you are a confident, persuasive individual with a passion for sales, we invite you to be a part of our dynamic team and make a positive impact by assisting individuals in securing their health through the best insurance solutions.,

We are currently looking for a Business Development Executive (BDE) to join our team at IT Gurus Software. This role focuses on SAAS product sales and will be based remotely in Andhra Pradesh. As a BDE, you should have at least 1+ years of sales experience within the B2B segment, consistently meeting or exceeding sales targets. Ideally, you will have a background in the Software domain, particularly with cloud-based platforms using the SaaS model. The role will involve making outbound calls, conducting product demonstrations, and demonstrating a deep understanding of software product sales. You should be proficient at establishing high-level contacts within client accounts and possess strong presentation skills to successfully close sales deals. The successful candidate will be adept at lead generation and expanding business opportunities in a competitive market. You should be a graduate with an MBA being preferred. Proficiency in English, both verbal and written, is essential for effective communication. We are looking for a self-starter who is goal-oriented and capable of working independently to achieve company objectives. This position offers a unique opportunity to work with a dynamic team at IT Gurus Software. If you are a motivated professional with the required skills and experience, we encourage you to apply. Please note that the job location is in Visakhapatnam, and the virtual interview process will be conducted from 10 Jul 2025 to 30 Sep 2025. For more information about our company, please visit our website at https://www.itgurussoftware.com. We look forward to potentially welcoming you to our team.,

You will be responsible for identifying and pursuing new business opportunities through outbound calls, emails, and networking. Developing and maintaining a strong sales pipeline will be crucial, along with negotiating pricing and contracts with prospective clients. Providing training and onboarding support for new customers and acting as the primary point of contact for existing clients to ensure timely resolution of technical or service-related issues will also be part of your role. Assisting clients with product setup, testing, and implementation, ensuring timely follow-ups, and maintaining high customer satisfaction levels will be essential. You will troubleshoot and resolve customer queries while working closely with the product and development teams. Keeping accurate records of customer interactions using CRM tools will also be required. The company is a group of web developers specializing in creating websites on various platforms according to client requirements. They thrive on accepting challenges to simplify business problems and focus primarily on web development and web designing. The team excels in website design, providing professional websites with excellent UI for organizations.,

The Business Development Executive role at Hudle in Kolkata is focused on supporting the team with B2B partner acquisition, partner lead generation, and prospect management. You will be responsible for onboarding sports facilities onto Hudle within the assigned region. Your primary duties and responsibilities will include conducting cold calling, building business relationships, giving Hudle App demos, managing partner venues, increasing transactions on Hudle, maintaining venue listing details, closing deals, and supporting partners through the closing process. To excel in this role, you must have a graduation degree in any specialization and possess excellent verbal, written, and interpersonal communication skills. Fluency in English, the local language, and Hindi is essential. You should be open to working 50% remotely and 50% on travel within Kolkata. Proficiency in Microsoft Excel and PowerPoint is required. Being self-motivated, willing to learn, and having an interest in sports and fitness will be considered a bonus.,

As a Telecaller at our company, your primary responsibility will be to make outbound calls to customers in order to inform them about our products, which include credit card, loan, and insurance options. Through these calls, you will aim to guide customers towards availing of our products, contributing to the sales process. Additionally, you will also be expected to handle inbound calls from customers, providing information, resolving issues, and addressing queries or complaints in a professional manner. It is crucial that you maintain accurate records of customer interactions and update our databases with relevant details. Meeting call and sales quotas, as well as contributing to team performance goals, will be key aspects of your role. By achieving targets and building positive relationships with customers, you will play a vital part in ensuring high customer satisfaction and loyalty. This is a full-time position with a fixed basic salary and additional incentives based on performance. The benefits include health insurance coverage. The ideal candidate would have at least a Secondary (10th Pass) education qualification. The work location is in person. If you are looking to join a dynamic team and have a passion for customer interaction and sales, we encourage you to apply before the application deadline on 25/05/2025.,

As a Customer Support Representative in the Medical & Healthcare Industry, you will work effectively in a team environment with a pleasant, professional, and courteous demeanor. Your main responsibility will be to manage and process medical prescriptions accurately, ensuring compliance with US healthcare regulations such as HIPAA. You will provide support via email, chat, and outbound & inbound calls to both internal and external customers, assisting patients and healthcare providers with prescription-related queries and issue resolution. It will be essential to address customer queries, resolve complaints, and ensure customer satisfaction. Maintaining accurate patient records and ensuring data privacy standards are met will be crucial in this role. You will also be required to handle escalations and complex prescription cases professionally and efficiently, conducting problem-cause analysis to identify and resolve customer issues effectively. Your 2+ years of experience in customer service within the Medical & Healthcare Industry will be preferred for this position, along with excellent verbal and written communication skills, strong problem-solving and analytical abilities, and the ability to manage multiple customer interactions effectively. Handling customer complaints and providing appropriate solutions and alternatives within the time limits will be part of your daily tasks. A proactive attitude and a commitment to delivering exceptional customer service are essential qualities we are looking for in the ideal candidate. This is a full-time, permanent position with benefits such as health insurance and provident fund. The work schedule may include day shifts, morning shifts, night shifts, and rotational shifts, with performance bonuses and yearly bonuses available. As part of the application process, you will be asked questions regarding your experience in Customer Support, prior experience in the Healthcare sector, comfort level with face-to-face interviews, willingness to work rotational shifts, current and expected CTC, and notice period. The work location for this role is in person. If you are interested in this opportunity, please reach out to the employer at +91 8938844332.,