Dispatcher Process

As a Cold Calling & Dispatcher for US Transport & Logistics at Kenico Global, located in Ghansoli, Navi Mumbai, your primary role will involve managing outbound calls, building relationships with carriers and brokers, and ensuring smooth shipment operations. Your responsibilities will include: - Making high-volume outbound calls to carriers and brokers - Providing shipment quotes and managing dispatches - Resolving issues and maintaining strong relationships - Delivering top-tier customer service You should possess the following qualifications and skills: - Freshers with good communication skills are welcome - Strong verbal and written English communication - Ability to multitask, prioritize, and problem-solve - Previous sales or customer service experience is a plus - Logistics experience is an added advantage - Minimum qualification required is a High School Diploma If you are interested in joining our team, please contact us via phone at +91 83697 46968 or email at hr@kenicoglobal.com. This is a full-time position suitable for fresher candidates with experience in international voice process for at least 1 year. Fluency in English and availability for night shifts are required for this role.,