Client Relationship Specialist

As a Client Relationship Manager at Konark Weddings, your role is crucial in ensuring that our clients" needs are not just met, but exceeded. You will be the main point of contact, responsible for building and maintaining strong relationships, understanding client requirements, and providing personalized service to enhance client satisfaction and loyalty. Key Responsibilities: - Manage client relationships effectively through communication and CRM software - Conduct outbound calls to clients and prospects to foster relationships and drive sales - Update and maintain precise client records in CRM software - Analyze client data to identify opportunities and trends - Collaborate with internal teams to guarantee seamless event execution - Address client complaints and issues promptly and professionally Qualifications Required: - Proficiency with CRM software such as Salesforce, HubSpot, or Zoho - Sound knowledge of CRM best practices and data management - Exceptional communication and interpersonal skills - Fluency in spoken and written English - At least 3 years of experience in client relationship management or a similar role - Experience in making outbound calls and managing a sales pipeline If you possess the required experience and skills in CRM, along with a passion for nurturing client relationships, we are excited to learn more about you!,