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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a Part-time Telecaller based in Mumbai, you will be a vital part of our sales team by engaging in telesales and lead generation activities. This opportunity is perfect for individuals eager to kickstart a career in sales and marketing. Your primary responsibilities will include identifying potential leads, reaching out to prospects via outbound calls, and nurturing these leads to contribute to our business expansion. Your key duties will involve conducting research to pinpoint potential leads across various platforms, such as online databases and social media. You will assess these leads against specific criteria to confirm they align with our target customer base. Additionally, you will be responsible for contacting potential customers to introduce our products or services, highlighting their features, benefits, and pricing while addressing any inquiries or concerns they may have. Furthermore, you will play a crucial role in nurturing relationships with leads, guiding them through the sales pipeline, and arranging appointments or demonstrations for our sales team with qualified prospects. It will be essential to maintain accurate records of all interactions with leads in our CRM system and track the outcomes of lead generation efforts. Collaboration with our sales and marketing departments is key, as you will work closely with them to ensure that lead generation activities are in line with our overall business objectives. Providing feedback on lead quality and the effectiveness of outreach strategies will also be part of your role. We are seeking candidates who are passionate about sales and marketing, possess strong verbal and written communication skills, and excel in building relationships. The ability to handle rejection positively, along with basic computer skills and proficiency in MS Office, are essential. Familiarity with CRM software is advantageous. A proactive approach to work, excellent organizational and time management skills, as well as a Higher Secondary (12th Pass) education qualification, are preferred. If you have at least 1 year of experience in telesales and a total work experience of 1 year, and are able to work in a day shift, we encourage you to apply. Proficiency in English is preferred for this role, and the ability to start immediately would be an advantage.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
You will be responsible for conducting outbound calls to generate new leads and follow up on existing leads. Your role will involve qualifying prospects by understanding their needs, budget, and timeline. You will need to present product/service offerings and effectively communicate the value proposition to potential businesses. Building and maintaining strong relationships with prospects and customers will be crucial. Negotiating and closing sales deals to achieve monthly and quarterly sales targets is a key part of the role. Additionally, you will collaborate with the sales team to share best practices and strategies for improving sales performance. Keeping accurate records of sales activities and updating the CRM system regularly is essential. Staying up-to-date on industry trends, market conditions, and competitor activities is also important. To be successful in this role, fluency in English is required. A proven track record of success in inside sales or a similar role is preferred. Excellent communication and negotiation skills are necessary. Strong interpersonal skills and the ability to build rapport with customers will be beneficial. Being self-motivated and results-oriented is important. You should have the ability to work independently and as part of a team. Experience using CRM software (e.g., Salesforce) is a plus. A Bachelor's degree in Business Administration or a related field is preferred. This is a full-time, permanent position with benefits including food provided, health insurance, leave encashment, and provident fund. The work shift is during the night shift or US shift, with the possibility of a performance bonus. Working days are Monday to Friday. The ability to commute/relocate to Mohali, Punjab is required. If you are interested in this opportunity, please answer the following application questions: 1. How many years of total work experience do you have 2. How many years of International Sales experience do you have 3. Are you comfortable working from the office in MOHALI 4. Are you comfortable working in the night shift Please note that the work location is in person. If you have any further queries or wish to speak with the employer, you can contact them at +91 8558825710.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
Genpact is a global professional services and solutions firm committed to delivering impactful outcomes for clients worldwide. With a workforce of over 125,000 professionals in more than 30 countries, we are fueled by curiosity, agility, and a dedication to creating enduring value for our clients. Our mission revolves around the relentless pursuit of a world that functions better for people, enabling us to serve and transform top enterprises, including Fortune Global 500 companies, through our profound business acumen, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Associate in Customer Service. As a Process Associate, you will play a pivotal role in addressing customer queries and concerns, making outbound calls to customers and employers, and providing assistance for data collection to facilitate account recovery for end-users. It is essential to maintain a comprehensive understanding of client processes and policies, identify and communicate product bugs based on customer issues, and deliver exceptional customer service at all times. Key Responsibilities: - Respond promptly to customer queries and issues - Conduct outbound calls to customers and employers - Assist in data collection for account recovery - Possess an in-depth knowledge of client processes and policies - Identify and report product bugs based on customer feedback - Deliver superior customer service with a focus on problem-solving - Demonstrate critical thinking and analytical skills - Exhibit a strong work ethic and the ability to collaborate effectively in a team environment Minimum Qualifications: - Graduation in any discipline - Freshers are welcome to apply Preferred Qualifications: - Previous experience in customer service through chat, email, or voice channels - Strong probing and analytical skills - Customer-centric approach with excellent written English proficiency and a neutral accent - Ability to work flexible schedules, including weekend shifts If you are looking to join a dynamic team and contribute to a customer-centric environment, this role could be the perfect fit for you. Don't miss this opportunity to be a part of a leading global organization dedicated to shaping the future through innovative solutions and exceptional service.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As a Sales Executive in the Real Estate industry, your primary responsibility will be to conduct a high volume of outbound calls to potential clients. You will effectively communicate the features and benefits of our products to generate sales leads and opportunities. It is essential to input and maintain accurate customer information in CRM systems and Google Sheets for efficient follow-ups. Utilizing Excel for report generation and analysis will be part of your daily tasks to provide valuable insights into sales performance. You will be expected to strategically engage in telesales efforts to generate site visit opportunities and coordinate with clients to schedule visits for showcasing our products. During site visits, you will directly engage with clients to demonstrate the benefits and features of our offerings. It is crucial to address any queries or concerns the clients may have to maximize sales potential and ensure customer satisfaction. Building and nurturing strong relationships with both existing and potential customers will be key to your success in this role. Exceptional communication skills in both English and Malayalam are required to effectively engage with clients and provide them with exceptional service. The ideal candidate will have 1-4 years of experience in sales, preferably in a similar industry. This is a full-time, permanent position based in Kochi with day and morning shifts. In addition to a competitive salary, you will be eligible for benefits such as cell phone reimbursement, provided food, health insurance, and Provident Fund. Performance bonuses and yearly bonuses may also be part of your compensation package. To apply for this position, please share your current salary and expected salary during the application process. Your work location will primarily be in person, engaging directly with clients to drive sales and meet targets effectively.,
Posted 3 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Interacting with the Customers Offering amazing customer service Maintaining good relationship with customers Inbound/ Outbound calls Call/ WhatsApp HR Rajeshwari 87918 81514 Required Candidate profile Unlimited Incentives Health Insurance Bonus
Posted 3 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
delhi
On-site
As an Email Support Representative at LENSKART, you will be responsible for addressing customer concerns primarily through email communication and occasional outbound calls. Your role will involve a combination of 70% email correspondence and 30% outbound calls. It is essential to have excellent proficiency in International English to effectively communicate with customers. This is a full-time position based in Delhi, specifically in Badarpur, with a 5.5 days working schedule and rotational week offs. The working hours are during the day shift, and there are no cab facilities provided for commuting to the office location. Candidates applying for this role should possess a Bachelor's degree and at least 1 year of experience in an International BPO setting. The salary for this position ranges from Rs. 25,000 to Rs. 38,000 (in hand). In addition to the salary, you will be entitled to benefits such as health insurance and Provident Fund. There is also a performance bonus included in the compensation package. If you are considering applying for this position, you should be willing to reliably commute to Badarpur, Delhi, or be open to relocating to the area before the expected start date of 12/10/2024.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
Are you a dynamic and outgoing individual with excellent communication skills in both English and Hindi Are you looking for a challenging and rewarding career opportunity in the Real Estate industry If so, we have the perfect job for you as a Telecaller at The Residentially company! As a Telecaller, you will be responsible for contacting potential customers to promote our residential properties and services. You will play a crucial role in scheduling appointments and providing information to interested clients. Your friendly and persuasive phone manner will help you excel in this role. Key Responsibilities Make outbound calls to potential customers to discuss our residential properties and services. Answer incoming calls and respond to customer inquiries in a professional and courteous manner. Schedule appointments for interested clients to visit our properties and meet with our sales team. Follow up with leads and maintain a database of customer information for future reference. Provide accurate and up-to-date information about our properties, pricing, and availability. If you are passionate about sales, have a positive attitude, and thrive in a fast-paced environment, we want to hear from you! Join our team at The Residentially company and take your career to the next level. Apply now and become a valuable member of our growing company! About Company: The Residentially helps buyers search for property of their choice through an online property discovery portal. We offer customers a variety of options for plots, sites, and villa plots from thoroughly verified and certified builders only. We operate in Bangalore, Chennai & Hyderabad.,
Posted 3 weeks ago
1.0 - 6.0 years
0 Lacs
salem, tamil nadu
On-site
As a Business Development Executive at ZAIGO INFOTECH, you will be responsible for driving new business development in the International market, particularly focusing on the US market. With 1-6 years of experience in US sales, you will play a key role in generating quality leads for Software, Web, and Mobile development services through various channels such as outbound calls, emails, social media, and networking. Your primary responsibilities will include conducting research to identify potential clients, engaging with key decision-makers, and effectively communicating the service offerings of the company. You will be expected to maintain a proactive and self-motivated approach in expanding the prospect database within your assigned territory. Additionally, you will be actively involved in the complete sales cycle, from initial enquiry to client on-boarding. The work timing for this position is from 6:30 pm to 3:30 am, with fixed weekends off (Saturday & Sunday), offering a competitive CTC as per industry standards. The ideal candidate should possess excellent communication skills, a strong sales acumen, and the ability to articulate the value proposition clearly and concisely. If you are someone with a dedicated attitude, a passion for sales, and the drive to succeed in a dynamic work environment, this role offers an exciting opportunity to make a significant impact on the company's growth and success. Join us at ZAIGO INFOTECH in Egmore, Chennai, and be part of a team that is committed to excellence and innovation in the field of business development.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
dehradun, uttarakhand
On-site
Sales Support Associate Position Type: Full Time Dehradun Job Description Amplior is the #1 Sales Experience company for Enterprises. We empower companies to go all guns blazing with their Sales teams and focus on closing their sales pipeline by supporting them with qualified leads generated by our hustling team. The company has multiple offices globally in the US, India Delhi, Dehradun and works with Fortune 500 companies around the world. Hustle Mode ON is the motto we live by. YOY Revenue Growth by almost 200% Top companies to work for in Dehradun. We strive by the way we treat our people the better we treat them the better they hustle. Our Business Development team is working with Medium/ large enterprises spread across the North Americas, EMEA, and APAC regions. We are looking for a stellar Business Development Representative to join our fast-growing business development team. Description: We are in search of a dedicated and organized Sales Support Associate to bolster our sales team's efforts. This role is integral to the smooth running of the sales department, providing both administrative and operational assistance. Our ideal candidate is one who thrives in a fast-paced setting and possesses outstanding attention to detail alongside impeccable communication abilities. Responsibilities Inbound and Outbound Calls: Efficiently manage both incoming and outgoing calls, ensuring customer queries are addressed and leads are generated. Customer Need Analysis: Evaluate the requirements of the customers to help the sales team better cater to their needs. Appointment Coordination: Schedule and manage appointments, including tours, ensuring optimal time management for the sales team. Document Management: Organize and maintain relevant documentation, ensuring they are up-to-date and easily accessible. Sales Reports: Compile and present regular reports on sales activities, ensuring they are accurate and timely. Liaison: Serve as the bridge between the sales team, other departments, and the customers, ensuring smooth communication. Qualifications Educational Background: High school diploma or equivalent is mandatory. Bachelors degree is highly preferred. Experience: At least one year of experience in a sales support or related administrative role. Communication: Exceptional verbal and written communication skills. Organizational Skills: Strong capability in organizing tasks, managing time, and meeting deadlines. Technical Proficiency: Must be adept in Microsoft Office Suite, especially Excel, Word, and PowerPoint. Detail-Oriented: A high level of accuracy is crucial for this role. Team Player: Ability to work harmoniously in a team environment but also effective working independently. Please Note We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, do it as you own it. Questionnaire to be answered when applying. How many years of experience do you have in business development Which geography have you worked for What kind of Products/ Services have you sold How proficient are you with English language If Interested, Please share your resume to selvam@amplior.com and reach out to us for further information.,
Posted 3 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
noida, uttar pradesh
On-site
As a Sales Executive at My RealEstate Services MRE LLP, you will be part of India's Biggest Real Estate Network located in Noida. Your primary responsibility will involve making outbound calls to clients for lead generation, handling client queries, categorizing prospective leads, and passing them on to the sales team. Your role will also include identifying the portfolio and requirements of potential clients while encouraging site visits and following up with prospective clients. The ideal candidate for this position will be a highly motivated individual with a sales-oriented mindset, quick learning abilities, and target-oriented approach. Strong presentation and communication skills are essential for effectively engaging with clients and driving sales. Candidates should possess a minimum of a Graduate degree and may be either freshers or have a minimum of 1 year of experience in sales, customer service, and client handling. Previous experience in the real estate sector would be advantageous. This is a full-time, regular/permanent position with a salary ranging from INR 15,000.00 to 20,000.00 per month. The working schedule includes day and morning shifts. Candidates should be willing to commute or relocate to Gautam Budh Nagar, Uttar Pradesh. A Bachelor's degree is preferred, and proficiency in English and Hindi languages is desirable. Previous experience in inside sales for at least 1 year would be beneficial for this role.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be responsible for new client acquisition by communicating with customers through outbound calls, following up on leads, and addressing potential customers" inquiries. Developing and implementing innovative sales and marketing strategies across various channels will be a key part of your role. You will need to use alternative and collaborative thinking to generate and convert sales leads effectively. Additionally, you will be tasked with creating quotes and proposals for clients, attending conferences, meetings, and industry events, and monitoring sales performance metrics and market trends to evaluate business development strategies. Gathering feedback from clients to understand their requirements and satisfaction levels will be essential in enhancing products/services and strengthening client relationships. Managing the business development budget efficiently, meeting sales targets, and revenue goals set by the company are crucial aspects of this role. You will need to develop strategies to acquire new clients while also retaining existing ones through methods like cold calling, networking, and maintaining strong client relationships. Prior experience in IT/software sales is mandatory for this position. Key Requirements: - Excellent communication skills in English, both written and oral. - Proven experience in lead generation. - Proficiency in cold calling, negotiation, research, and strategy development. - Strong networking abilities. This is a versatile role with job types including full-time, part-time, permanent, fresher, internship, temporary, freelance, and volunteer positions, offering the benefit of working from home. The schedule involves day shifts from Monday to Friday during morning hours. The preferred educational qualification is a Bachelor's degree, and candidates with at least 1 year of experience in business development and a total of 1 year of work experience will be prioritized. Proficiency in Hindi is preferred, and the work location is in person.,
Posted 3 weeks ago
0.0 - 3.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Customer Support Responsibilities: Dealing with customer day to day, Salary : Fresher and Exp 6 LPA Experience: Fresher or Experience in International voice is mandatory Qualification: Only Graduates/ no be and btech. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.
Posted 3 weeks ago
0.0 - 4.0 years
3 - 5 Lacs
Chennai, Tamil Nadu, India
On-site
Key Responsibilities To welcome guests To Handle Calls incoming / outbound calls. Entry Requirements Skills Team working Using the Windows environment Sales ability Hospitality Adaptability: coping with the diversity of customers and their needs Self-control: handling complaints
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
- Experience: Min. 6 month in Tele sales profile Prospecting and Lead Generation: Identifying and contacting potential business loan or Machinery loan clients through cold calling, database follow-ups, and referrals. Product Knowledge and Explanation: Understanding and explaining various loan products, their features, eligibility criteria, interest rates, and repayment terms. Customer Interaction and Guidance: Handling customer inquiries, resolving doubts, and guiding them through the loan application process. Sales and Negotiation: Persuading customers to apply for loans, negotiating loan terms, and closing deals over the phone. Sales Target Achievement: Meeting or exceeding daily, weekly, and monthly sales targets. Record Keeping and Reporting: Maintaining detailed records of calls, customer interactions, and loan application status. Collaboration and Coordination: Working with loan processing teams to ensure smooth application processing.
Posted 4 weeks ago
0.0 - 4.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Top MNC hiring for voice process at Electronic City and Bommanahalli. Grads must. Excellent English (written and spoken) required. Freshers & Exp - Salary 4 to 6.5 LPA with 2 yrs intl voice (preferably banking)Rumana-9620536596 Perks and benefits Good Incentive Packages,Transport, 5 Days, Top MNC
Posted 4 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Voice Support Designation : Associate Responsibilities: Dealing with customer day to day banking issues, Salary : Fresher 4.25lpa and exp 5.75 lpa Experience: Fresher or Experience in International voice is mandatory Qualification: Only Graduates/ no be and btech. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.
Posted 4 weeks ago
0.0 - 1.0 years
0 - 2 Lacs
Delhi, India
On-site
Inside Sales Executive (Fresher) We're looking for a dynamic and motivated Inside Sales Executive (Fresher) to join our team. If you're a confident communicator, persuasive, and eager to learn consultative selling, this is a great opportunity to kickstart your career. Responsibilities Make outbound calls to new and existing clients. Follow up consistently on assigned leads. Promote and sell membership plans over the phone. Meet and exceed targeted sales numbers . Maintain accurate records of conversations and leads. Work closely with the sales and marketing team to improve conversions . Requirements Experience: Freshers are welcome; a minimum of 6 months of experience in online or concept sales is preferred. Education: Any Graduate. Skills Excellent verbal and written communication skills in English . Strong interpersonal skills and a persuasive personality . Basic knowledge of computers and MS Office . Target-driven and self-motivated . Availability: Immediate joiners preferred.
Posted 4 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Roles and Responsibilities: Customer support profile involving interaction with customers through inbound and outbound calls Resolve customer issues effectively and ensure satisfaction Desired Candidate Profile: Any Graduate / Post Graduate / Undergraduate freshers or candidates with a minimum of 6 months of experience in international voice process (mandatory) Only customer service experience considered International voice or technical background preferred
Posted 1 month ago
0.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Top MNC hiring for voice process at Electronic City and Bommanahalli. Grads must. Excellent English (written and spoken) required. Freshers & Exp - Salary 4 to 6.5 LPA with 2 yrs intl voice (preferably banking). Safina-9845658638 Perks and benefits Good Incentive Packages,Transport, 5 Days, Top MNC
Posted 1 month ago
0.0 - 2.0 years
3 - 3 Lacs
Chennai
Work from Office
Job description Experience : 0- 2 years Position : Customer Support Executive Location : Chennai ( Only chennai based profiles are preferred ) Languages Expert : English & Hindi expert ( Both languages mandatory ) Job Summary As a Customer Support Executive, you will serve as the first point of contact for clients, addressing their inquiries, resolving issues, and ensuring a seamless experience across our financial platforms. Youll collaborate with internal teams to deliver timely and effective support to clients. Key Responsibilities Handle inbound and outbound calls, emails, and chats from clients and partners. Provide accurate information about Vivritis financial products and services. Log customer interactions, issues, and feedback into CRM systems. Coordinate with internal departments (tech, finance, credit) to resolve client issues. Track and follow up on pending queries to ensure timely resolution. Identify recurring issues and escalate to management with suggestions for improvement. Maintain high levels of customer satisfaction through professional communication and empathy. Assist in onboarding new clients and resolving documentation-related queries. Required Skills and Qualifications Bachelors degree in any discipline. 0- 2 years of experience in customer service, preferably in BFSI (Banking/Finance) sector. Excellent verbal and written communication skills in English. Knowledge of financial products and customer support tools (e.g., Freshdesk, Zendesk, Salesforce). Strong problem-solving skills and attention to detail. Ability to multitask, prioritize, and manage time effectively. Customer-centric attitude and professionalism under pressure. Preferred Qualifications Experience working in a fintech or NBFC environment. Familiarity with digital lending platforms and client KYC processes. What We Offer Competitive salary and performance-based incentives. Opportunity to work in a fast-growing fintech environment. Learning and development programs. Collaborative and inclusive work culture.
Posted 1 month ago
0.0 years
3 - 3 Lacs
Gurugram
Work from Office
Hiring for Voice Process Customer Service Any Grad Fresher can apply Excellent comms required Salary- 3.5 LPA ctc 5 days working Rotational Shift Call/WhatsApp Vanshita - 9910807579 Juhi- 9990040566 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits One side cab and other side cab allowances
Posted 1 month ago
0.0 - 5.0 years
4 - 7 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: Handle inbound/outbound calls or emails/chats for U.S. banking customers. Assist with queries related to account balances, transactions, credit/debit cards, online banking, loans, and fraud monitoring. Verify customer identity and maintain confidentiality and data protection at all times (adhering to US regulations like GLBA/FDCPA ). Follow process scripts and compliance guidelines strictly. Escalate unresolved or complex queries to appropriate departments. Document every interaction accurately in the banking CRM system. Meet performance metrics including quality, accuracy, AHT (Average Handling Time), and CSAT (Customer Satisfaction Score). Eligibility & Requirements: Education: Graduate in any discipline (preferred) or 12th pass with strong communication. Experience: Freshers are welcome; BPO or banking support experience is a plus. Must have excellent verbal and written English communication skills . Good knowledge of U.S. banking terminology is preferred (ACH, wire transfer, overdraft, etc.). Proficient in MS Office and comfortable working with CRM systems. Willingness to work in night shifts (U.S. hours) and rotational week-offs. Preferred Skills: Familiarity with customer service tools (Salesforce, Zendesk, etc.). Prior experience in collections, fraud handling, or card support (advantageous). Good typing speed and email/chat etiquette (for non-voice roles). Ability to maintain composure and professionalism under pressure.
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: Handle international customer calls (inbound/outbound) professionally. Resolve queries related to products, services, billing, or technical support. Communicate clearly, politely, and efficiently in neutral or international English . Follow scripts or guidelines to maintain call quality and consistency. Document customer issues and resolutions accurately in the CRM system. Meet or exceed targets for call quality, resolution time, and customer satisfaction. Escalate unresolved issues to higher-level support as required. Eligibility & Requirements: Education: 12th Pass / Any Graduate (preferred). Excellent verbal communication skills in English (mandatory). Freshers are welcome; prior BPO/voice process experience is an added advantage. Willingness to work in night shifts (US/UK timing) and rotational shifts. Good listening skills and the ability to stay calm under pressure. Basic computer knowledge and ability to learn CRM systems quickly. Preferred Skills: Familiarity with international customer service standards. Ability to handle difficult customers and de-escalate issues. Experience with tools like Zendesk, Salesforce, or Avaya is a plus. Sales or upselling skills (for outbound or blended processes).
Posted 1 month ago
0.0 - 4.0 years
3 - 6 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: Make outbound or receive inbound calls in Tamil to assist or engage customers. Explain products or services clearly and answer customer queries. Record customer information and call details accurately in the system. Follow up with leads or customers as required. Maintain a positive and professional tone on every call. Meet daily/weekly call targets and quality standards. Eligibility & Requirements: Minimum Qualification: 12th pass or any graduate. Freshers with good Tamil communication skills are welcome. Basic understanding of English or Hindi is a plus. Good listening skills and a polite, confident voice. Basic computer knowledge and typing skills. Willingness to work in day shifts (rotational shifts if required). Preferred Skills: Quick learner with a positive attitude. Ability to handle rejection or complaints calmly. Interest in customer support or telesales.
Posted 1 month ago
0.0 - 3.0 years
2 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International Banking Support Responsibilities: Dealing with customer day to day banking issues, Salary : Fresher 4.25lpa and exp 5.75 lpa Experience: Fresher or Experience in International voice is mandatory Qualification: Only Graduates/ no be and btech. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred Perks and Benefits *Incentives *Insurance *Pickup & Drop Facility Regards, Maria 99865 84828 Rivera Manpower Services.
Posted 1 month ago
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