About This Role
Wells Fargo is seeking a Operations Manager in Global Payments and Liquidity. Global Payments & Liquidity (GPL) brings together treasury management and digital business solutions to provide payment, cash, and liquidity management solutions and more to businesses large and small in the US
In This Role, You Will
- Lead operations across sites to ensure service delivery is undertaken to the required enterprise operations & controls standards to meet the business expectations
- Fully understand the Treasury management processes under the remit and ensure there is adequate training and knowledge building within the team to support the business.
- Drive and motivate the team and establish a business and risk focused culture of high performance, ownership, accountability, transparency, and sustained performance
- Drive the team towards continuous process improvements, identifying opportunities for increasing productivity, efficiency, accuracy and improving controls and where ideas to eliminate waste are encouraged.
- Build and foster collaborative relationship with business partners and stakeholders. Ensure there is regular connect with key stakeholders to review performance, priorities, and other business initiatives.
- Build a strong operations rhythm where meritocracy and positive behavior is rewarded, there is adequate talent management and succession planning, and staff are encouraged to learn and grow.
- Actively engage with transformation partners to ensure Treasury operations continue to improve on operational risk, reduce manual errors and improves customer service.
- Develop requisite reporting & business metrics to monitor and drive the right outcome for the business operations.
- Demonstrate ability to challenge existing processes where they do not align with the Target Operating model and suggest solutions to bring efficiencies in the process
- Understand the cost of operations and continuously look at opportunities to drive the cost down without impacting the delivery.
- Maintain strong culture of control and conduct and ensure risk is managed proactively and all process have robust business resiliency which is reviewed and tested periodically along with LoB and risk partners.
Required Qualifications:
- 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
Desired Qualifications:
- 4+ years of relevant experience in Client Implementation under Global Payments and Liquidity.
- Experience in payment product setups with knowledge of Payments, Receivables, Liquidity, Channels, and familiarity with transmission protocols and industry-standard formats.
- Project management experience
- Excellent in both verbal and written communication skills
- Good investigation and problem-solving skills
- Organizational and detail-oriented skills
- Ability to handle high volume and short SLA or turnaround time
- Ability to work in changing and fast paced work environment
- Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multitask
- Flexible in working in any shift
- Must be amenable to work in office at the location posted
Posting End Date:
14 Jan 2026
- Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
- Third-Party recordings are prohibited unless authorized by Wells Fargo.
- Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Reference Number
R-508148
