11137 Operational Excellence Jobs - Page 9

About the company Our client is a well-known, fast-growing NBFC headquartered in Chennai, committed to driving financial inclusion across underserved rural and semi-urban regions of India. Their diversified portfolio covers vehicle loans, mortgage, and MSME lending, with a strong focus on sustainable and green financing initiatives that create long-term socio-economic impact. As a part of their future growth, they are looking to diversify their product offering and looking for a professional CEO to drive business working closely with promoters and institutional investors. Roles and Responsibilities Strategic Leadership & Growth: -Provide overall leadership and direction, driving vision, cult...

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investorsincluding Kleiner Perkins, Founders Fund, Sequoia...

About the Company Sterling Holiday Resorts Ltd, a Fairfax Company and subsidiary of Thomas Cook (I) Ltd, one of India's most awarded leisure hospitality brands with presence across 65+ exotic locations, is looking for an experienced and skillful Operation Manager to lead resort operations at our properties in Lansdowne and Rudraprayag, Uttarakhand. You will function as the Unit Head , with complete responsibility for end-to-end resort operations, guest experience, team leadership, and financial performance, ensuring Sterling's service standards and brand promise are consistently delivered. About the Role Reporting To: Area Director - Operations Responsibilities Provide strategic leadership t...

Job Description As the E-commerce Manager, you will lead our digital business and deliver exceptional online experiences for our customers. In this role, you will drive commercial growth, optimize operations, and champion a customer-first approach across all digital touchpoints. The E-Commerce Manager reports to the Omni Sales Manager in India. What you will do: Sales & Financial Performance: Drive commercial success by analyzing performance data, budgets, and market trends to identify opportunities and risks. Execute sales strategies and implement cost-control measures to ensure profitability and sustainable growth. Digital Customer Experience: Champion a customer-first mindset and continuo...

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network ...

Company Profile Fasiculus is a technology-driven solutions provider specializing in packaging, labelling, and print optimization for brands across industries such as pharmaceuticals and FMCG. Leveraging decades of expertise and innovative authentication, identification, and track-and-trace technologies backed by over 150 patents, Fasiculus helps brands ensure product authenticity, supply chain transparency, and enhanced consumer engagement. Their advanced solutions, including patented non-copiable F-Codes and blockchain-enabled traceability, deliver trusted product provenance from manufacturing to the end customer. Job Description Enhance product and service quality to improve overall client...

Vice President Operations, EXC Managed Services Location: Gurgaon , Haryana, India (On-site) IN OFFICE Reports to: Board, EXC Managed Services Time: 5:30 PM to 2:30 AM Work Days: Monday to Friday Role overview EXC Managed Services is the execution engine for ElevenX Capital and its portfolio, embedding India-based teams to run finance, HR, legal, compliance, IT, and related operations for global, venture-backed companies. The Vice President Operations will lead day-to-day delivery and scale-up of key managed services lines, building audit-ready, investment-grade operations that support multi-country expansion for portfolio clients. This role is suited for a hands-on operations leader who has...

Organize and participate in technical meetings with customers and technical centers. Lead the project from the Quotation phase to SOP. Communicate frequently with other local departments and our technical center; use managing tools for project: database, to do “list, timing plan, etc. Generate an overall timing plan and Packaging design for each project, including all required activities and ensures its regular follow up from RFQ till SOP Manage all planned activities by assuring the respect of technical performance, timing, costs, and quality level. Follow internal APQP procedure, prepare the gate review and make sure all toll gates sign-off. Support or responsible for customer audit, IATF ...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology servi...

To develop shopfloor engagement & Culture of improvements:- 5S - Implementation Autonomous Maintenance implementation Developing & driving Quality circle culture for problem solving Implement & driving SMED concept for changeover time, shutdown time and Preventive Maintenance time Developing & driving Six Sigma drive as per plan Developing & driving Gemba Walk culture Implement best practices of Visual Management Developing & driving Kaizen culture Implement structured Reward & Recognition system with HR Driving Reliability indicators (OEE, OTIF, Yield, R&M, Quality, etc.) Improvement initiatives To develop Capability at all levels to Support division performance Improvement:- Designing diff...

Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- Pune Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat. About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our chat contact centre is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion for customer satisfaction, team leadership, and operational excellence, we want you on our team. Position Summary: The Senior Manager, Chat Contact Centre, will oversee the daily operations of our chat contact centre. This ...

SITE HEAD PHARMACEUTICAL FORMULATION MANUFACTURING Are you a senior manufacturing leader with a passion for operational excellence and transformation Do you thrive in complex, regulated pharmaceutical environments Are you motivated by building high-performing teams and delivering sustainable site performance Fraser Dove International is a specialist executive search firm operating exclusively in the life science industry. Passionate about people, we take pride in helping exceptional life science organisations source the talent they need to design, manufacture and distribute life-changing drugs, treatments and devices which transform and save patient lives. Our client is seeking a transformat...

Work Schedule Third Shift (Nights) Environmental Conditions Office As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: The Supervisor, GBS Global Process, is responsible for ...

Description The Prime Video Experience & Technology (PVXT) team is the technical backbone of Amazon Prime Video's global streaming service, powering the delivery of movies, TV shows, live sports, and linear content with or without video ads across thousands of device types and many platforms. It manages the core infrastructure that enables customers to discover/search content, stream, download, and access both VOD and live content, including, exclusive sports rights and channel subscriptions like Paramount+ and NBA League Pass. It drives innovation across signal acquisition, video encoding and playback, client experiences, availability, video delivery through internet, scaling technologies, ...

Google is looking for Vendor Manager, HR Engineering to join our team Roles and Responsibility Manage and maintain relationships with vendors to ensure timely delivery of goods and services. Develop and implement strategies to improve vendor performance and reduce costs. Collaborate with cross-functional teams to identify and mitigate risks associated with vendor contracts. Conduct regular audits to ensure compliance with company policies and procedures. Negotiate contracts and agreements with vendors to secure favorable terms. Analyze market trends and competitor activity to inform purchasing decisions. Job Requirements Strong understanding of vendor management principles and practices. Exc...

Vestas is looking for Specialist, CIM & Upgrade Management to join our team Roles and Responsibility Manage and upgrade existing systems to ensure optimal performance and reliability. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and implement effective solutions to complex technical problems. Provide expert guidance and support to junior team members. Analyze system data to identify trends and areas for improvement. Develop and maintain detailed documentation of system designs and configurations. Job Requirements Strong understanding of computer science fundamentals and software development principles. Experience with system design, impleme...

ICON plc is looking for Director, Site Activation to join our team Roles and Responsibility Develop and implement effective strategies for site activation. Lead and manage a team of professionals to achieve business objectives. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to identify opportunities. Make informed decisions to drive business outcomes. Build and maintain relationships with key stakeholders. Job Requirements Strong understanding of site activation principles and practices. Excellent leadership and management skills. Ability to analyze complex data and make informed decisions. Strong communication and interpersona...

Nextrials, Inc. is looking for Director, Site Activation to join our team Roles and Responsibility Oversee site activation processes to ensure timely completion and adherence to quality standards. Develop and implement strategies to enhance site efficiency and productivity. Collaborate with cross-functional teams to resolve issues and improve overall performance. Conduct regular site visits to monitor progress and identify areas for improvement. Analyze data and metrics to inform decision-making and optimize site operations. Ensure compliance with regulatory requirements and industry best practices. Job Requirements Strong understanding of site activation principles and practices. Excellent ...

Department Finance, Legal & Global Solutions Novo Nordisk GBS, Bangalore Are you passionate about driving operational excellenceDo you thrive in a dynamic and collaborative environment where innovation and efficiency are keyWe are looking for an Associate Manager, S2P to join our Finance and Procurement Global Business Services team in Bangalore If this sounds like you, read on and apply today About The Department You will be joining our Finance and Procurement Global Business Services (GBS) team in Bangalore Established in , Finance and Procurement GBS supports various finance functions for Novo Nordisk globally As part of this role, you will be part of our Corporate Procurement team, which...

Will Include Analyze incidents, recommends solutions, and contributes to service improvement Ensure that all requests, incidents and problems are dealt with according to set standards and procedures Proactively address system and service problems, ensuring timely resolution actions Facilitate development of documented problem solutions and corrective actions Draft and maintain documentation for application/ production support procedures Undertake diverse projects and tasks to ensure smooth production operations Monitor and track support metrics (response time, resolution time, first contact resolution) Escalate complex issues to appropriate teams and ensure timely updates Collaborate with Pr...

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal.?Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.?Learn more at https://www.jnj.com Job Function Quality Job Sub Function Digital Quality Job Category People Leader All Job Posting Locations: Beerse, Antwerp, Belgium, Horsham, Pennsylvania, United States of...

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal.?Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.?Learn more at https://www.jnj.com Job Function Quality Job Sub Function Digital Quality Job Category Professional All Job Posting Locations: Beerse, Antwerp, Belgium, Mumbai, Maharashtra, India Job Descripti...

Role: Senior Director, Insights and Innovation Working Model: Hybrid (3 days from office) Work Location: Noida Shift Timings: 7 pm to 4 am IST (Flexibility required, this may vary depending upon the Work) About the role: Senior Director, Insights and Innovation Position overview As a Senior Director of Insights and Innovation you drive enterprise-wide excellence initiative and transformational change across global CX operations. You lead a team of business process professionals to deliver superior customer outcomes while ensuring profitable growth through innovative solutions and process optimization. You manage the performance, drive engagement and foster development of your teams. Key resp...

About the Role As a Senior Implementation Consultant at Responsive, you are a trusted delivery and advisory leader responsible for owning the successful end-to-end implementation of the Responsive platform for complex, multi-region enterprise customers. You serve as the primary point of accountability for customer adoption, predictable delivery, and accelerated time-to-value, while establishing a strong foundation for long-term customer success. This role requires deep experience in SaaS implementations, strong executive-level customer leadership, and the ability to operate effectively across geographies, cultures, and time zones. You are expected to apply judgment, influence, and experience...

Role OverviewWe are hiring a highly capable Customer Experience, Success Automations Leaderwho can manage combined teams across Customer Support, Customer Success and QueryAutomation This role requires deep operational excellence, strong stakeholder management,people leadership, and the ability to implement scalable automation systems (chatbots,workflows, knowledge base) to elevate the customer experience You will oversee the full customer lifecycle from query handling to program success andretention while also owning the design and execution of automation-led improvements Key Responsibilities1 Query Management Service Delivery Oversee all customer communication channels:Social Media (DMs Co...