11137 Operational Excellence Jobs - Page 10

Purpose/Objective Executive - AVSEC Compliance & Operations is responsible for supporting the daily implementation of aviation security procedures at the airport. This role assists in conducting compliance checks and ensuring the seamless functioning of security measures as per NCASP, NCASQCP, NCASTP and other regulatory frameworks. It is also responsible for responding to security incidents, maintaining documentation, and collaborating with various stakeholders to ensure effective security operations at the ground level. Key Responsibilities of Role AVSEC Operations and Compliance: Assist in implementing Aviation Security policies and procedures in alignment with BCAS regulations and NCASP ...

We are looking for an experienced General Manager with a strong background in sales leadership and proven expertise in P&L management . The role requires strategic vision, operational excellence, and the ability to drive growth in a competitive paint industry market. Key Responsibilities Sales Strategy & Execution : Develop and implement sales plans to achieve revenue and market share targets. P&L Ownership : Manage overall financial performance, including budgeting, forecasting, and profitability improvement. Business Strategy : Formulate and execute long-term strategies aligned with organizational goals and industry trends. Leadership & Team Development : Lead, mentor, and build high-perfo...

Customer Operations – Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Location- Pune Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Inbound About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact centre is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion for customer satisfaction, team leadership, and operational excellence, we want you on our team. Position Summary: The Senior Manager, Inbound Voice Contact Centre, will oversee the daily operations of our inbound contac...

About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion for customer satisfaction, team leadership, and operational excellence, we want you on our team. Position Summary: The Senior Manager, Inbound Voice Contact Center, will oversee the daily operations of our inbound contact center. This role requires a dynamic leader who can manage and motivate a team of supervisors and agents, ensure customer satisfaction, and drive continuous improvement in service delivery. The ideal candidate will have a strong ...

Customer Operations - Senior Analyst India- Chandigarh/Mohali | Full-time (FT) | Customer Operations Shift Timings – Flexible 24x7 Specialisation – International BPO, Voice Process We are seeking a skilled and detail-oriented BPO Quality Analyst for our Voice Process to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality of voice interactions between our customer service representatives and customers. Your primary focus will be to analyze voice transcripts, provide feedback, and identify areas for improvement to enhance customer satisfaction and achieve key performance indicators. ...

About Us: At eClerx, we pride ourselves on providing exceptional customer service. Our inbound voice contact center is the heart of our customer interactions, and we are looking for a Senior Manager to lead our dedicated team. If you have a passion for customer satisfaction, team leadership, and operational excellence, we want you on our team. Position Summary: The Senior Manager, Inbound Voice Contact Center, will oversee the daily operations of our inbound contact center. This role requires a dynamic leader who can manage and motivate a team of supervisors and agents, ensure customer satisfaction, and drive continuous improvement in service delivery. The ideal candidate will have a strong ...

Purpose/Objective We are seeking a highly experienced Production Planning and Control Engineer to join our dynamic team in India. The ideal candidate will have 5-10 years of extensive experience in the precast industry, demonstrating expertise in planning, monitoring, and controlling production activities. Key Responsibilities of Role Develop and implement production planning and control strategies to ensure efficient utilization of resources and timely operation/production delivery. Lead the development of comprehensive production schedules, including resource allocation, critical path analysis, and risk mitigation plans. Establish project monitoring and reporting mechanisms to track progre...

Purpose/Objective The Divisional Incharge (Projects)-SM plays a critical role in driving business development activities within the Smart Metering domain. This includes identifying and pursuing new opportunities, supporting project execution, and contributing to the development and implementation of innovative solutions. By leveraging market insights and fostering strong collaboration with stakeholders, this role ensures the successful expansion of the Smart Metering business while aligning with organizational goals for growth and innovation. Key Responsibilities of Role Divisional Incharge (Projects)-SM Operational Excellence: Maximize project value by developing cost-effective and competit...

ROLES & RESPONSIBILITIES Operational Excellence Hands on experience with asset servicing, processing principal activities like Drawdown, Paydown. Processing upcoming activities, contract modifications as per the agent s notices. Reconcile cash, positions and collaborate with internal & external stakeholders for break resolution. Liaise with the Credit Finance teams to ensure appropriate accounting, reporting, operational controls are met and month end trial balance match for NAV finalization Operate independently to develop and execute procedures for tracking portfolio investments in multibillion dollar funds Ensure all deliverables meet quality, consistency, and accuracy standards Monitor t...

We are seeking a Head Content Manager who will drive operational excellence, optimize processes, and ensure that all departments consistently achieve their performance targets. The Content Manager will oversee managerial efficiency, strengthen workflow execution, and implement systems that enhance speed, quality, and output across the organization. Role & Responsibilities: Operational Leadership & Process Improvement Build, refine, and document workflows, SOPs, and quality checkpoints for all departments. Identify operational gaps and implement improvements proactively. Look forward to introducing new tools, systems, and automation to enhance speed, quality, and consistency. Ensure processes...

The Business Development Representative is the main interface between the Companys Customers and Suppliers. Business Development Representative is responsible for execution of the suppliers strategy. The Business Development Representative is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization & partners. Responsibilities: Create, Develop & implement supplier/vendor specific initiatives (10%) Channel Partner & Vendor engagement (20%) Execution - Credit management, Order processing, AR Collections (20%) Operational excellence - pipeline management, ...

We are seeking a dedicated Cloud Reliability Engineer to champion the reliability, availability, and security of our production SaaS platform. In this role, you will act as the first line of defense for cloud infrastructure, balancing your time between core production day to day operations such as incident management, change management, monitoring, and triage and automation to reduce operational toil. You will play a pivotal role in maintaining customer trust by strictly adhering to SLAs and compliance processes while driving continuous improvement through code. What you'll Do : Operational Excellence & Incident Management Monitoring & Triage: Proactively monitor cloud infrastructure health ...

We are seeking a dynamic and innovative Customer Experience Manager to lead and enhance customer engagement across multiple platforms This role will oversee Banking, PRM (Partner Relationship Management), CRM (Customer Relationship Management), ERM (Enterprise Relationship Management), and Loyalty Programs, ensuring seamless experiences and driving customer delight The ideal candidate will manage cross-functional teams, deliver innovative solutions, and continuously improve processes to strengthen customer relationships Customer Experience & Loyalty Management Design, implement, and optimize customer experience strategies across all touchpoints. Manage and enhance loyalty programs , ensuring...

Administering and managing the complete lifecycle of Kubernetes clusters, including provisioning, configuration, hardening, monitoring, logging, health checks, remediation, backup, and recovery Developing and executing comprehensive Kubernetes upgrade strategies, encompassing planning, environment preparation, component upgrades (control plane and worker nodes), thorough testing and validation, and robust rollback procedures Managing and troubleshooting associated Kubernetes components such as Container Runtime Interface (CRI), Container Network Interface (CNI), Container Storage Interface (CSI), Ingress Controllers, and potentially Service Meshes Implementing and enforcing security best pra...

As an AI and Automation Manager, you will lead the delivery of AI-driven solutions, manage project teams, and ensure alignment with client business objectives. You will act as a trusted advisor, driving innovation, operational excellence, and measurable outcomes in AI and automation engagements. This role requires strong technical expertise, leadership skills, and the ability to translate business needs into scalable AI solutions. Own end-to-end delivery of AI & Automation projects across multiple clients and industry sectors, ensuring quality and timely execution. Design and validate solution architectures for AI and automation initiatives, ensuring scalability, security, and compliance wit...

Assist seniors in replying to queries raised by clients on corporate tax matters wherein issues may range from capital gains, tax payments, preparation of return of income, etc Undertaking technical research on income-tax provisions impacting the taxation of clients; Preparing submissions in relation to assessment and appellate proceedings in the case of clients and support seniors in representation before the income-tax authorities; Appearing before the income-tax authorities on routine matters concerning the clients Support in handling administrative responsibilities for clients allocated to you such as engagement letters, internal QRM, filing of client papers, billing follow-up, etc Clien...

Analytical proficiency in assessing complex risks associated with technology, media, and telecommunications sectors Understanding of digital risk frameworks and methodologies to identify and mitigate potential threats Experience in conducting detailed risk assessments and developing tailored strategies for clients in the TMT space Knowledge of regulatory requirements and industry standards relevant to digital risk management Capacity to leverage emerging technologies to enhance risk consulting services and deliver value to clients Qualification Bachelor of Technology in Computer Science Experience Frontend Development (2+ years)

Amazon is looking for a Sr. Software Development Engineer who is passionate, innovative and have a heart for Nourishing People and the Planet. You will be working on designing and developing long term, scalable and high-impact programs within the Worldwide Grocery Stores Tech (WWGST) organization. Our team leads the development and delivery of food production services that empower team members to create fresh, prepared foods for customers. We support both in-store kitchens and innovative centralized kitchen facilities across Amazons Worldwide Grocery Stores retail brands, including Whole Foods Market, Amazon Fresh, Amazon Go, and Amazon Same-Day. By building scalable production capabilities,...

Amazon is looking for a Software Development Engineer who is passionate, innovative and have a heart for Nourishing People and the Planet. You will be working on designing and developing long term, scalable and high-impact programs within the Worldwide Grocery Stores Tech (WWGST) organization. Our team leads the development and delivery of food production services that empower team members to create fresh, prepared foods for customers. We support both in-store kitchens and innovative centralized kitchen facilities across Amazons Worldwide Grocery Stores retail brands, including Whole Foods Market, Amazon Fresh, Amazon Go, and Amazon Same-Day. By building scalable production capabilities, we ...

As a Software Development Engineer (SDE II) within the EasyShip team, you will delve into a distributed service-oriented architecture, harnessing state-of-the-art technologies like AWS, Native iOS, Android, React JS, and others. Your responsibilities encompass creating and implementing fresh system capabilities capable of scaling across multiple marketplaces. You will maintain a comprehensive perspective on software architecture, guiding you through the entire software development journey, from evaluating product requirements to transforming them into actionable engineering tasks. Primary Responsibilities: Collaborate closely with a multidisciplinary team, including Software Development Engi...

Assist seniors in replying to queries raised by clients on corporate tax matters wherein issues may range from capital gains, tax payments, preparation of return of income, etc. Undertaking technical research on income-tax provisions impacting the taxation of clients; Preparing submissions in relation to assessment and appellate proceedings in the case of clients and support seniors in representation before the income-tax authorities; Appearing before the income-tax authorities on routine matters concerning the clients Support in handling administrative responsibilities for clients allocated to you such as engagement letters, internal QRM, filing of client papers, billing follow-up, etc. Cli...

Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Demonstrated ability to analyze and mitigate risks in technology-related projects within the TMT sector. Proficient in developing risk assessment frameworks tailored to digital initiatives and their potential impacts. Experience in cond...

Analytical proficiency in assessing complex risks associated with technology, media, and telecommunications sectors. Understanding of digital risk frameworks and methodologies to identify and mitigate potential threats. Experience in conducting detailed risk assessments and developing tailored strategies for clients in the TMT space. Knowledge of regulatory requirements and industry standards relevant to digital risk management. Capacity to leverage emerging technologies to enhance risk consulting services and deliver value to clients. Skills and attributes To qualify for the role you must have Qualification Bachelor of Technology in Computer Science Experience Frontend Development (2+ years...

The Centre Manager is the face of a Cultfit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment. 1. Sales & Business Growth Own monthly targets for memberships, renewals, and upsells. Drive walk-in/trial conversions through effective consultations. Manage the entire membership conversion process with clean, consistent, and accurate documentation via portal 2. Centre Operations Management Ensure smooth daily operations using the desired checklist tool Oversee class schedules, tra...

The Centre Manager is the face of a Cultfit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment. 1. Sales & Business Growth Own monthly targets for memberships, renewals, and upsells. Drive walk-in/trial conversions through effective consultations. Manage the entire membership conversion process with clean, consistent, and accurate documentation via portal 2. Centre Operations Management Ensure smooth daily operations using the desired checklist tool Oversee class schedules, tra...