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5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Our Returns and ReCommerce division is an innovative organization committed to achieving sustainable excellence through our "Triple Zero" vision: zero product defects, zero waste to landfill, and zero friction in customer experience. We are dedicated to creating value for our stakeholders while promoting environmental sustainability. Our integrated team of business strategists, product developers, and technology experts manages the complete lifecycle of returned products, ensuring optimal outcomes through data-driven solutions. We leverage advanced machine learning and automation to: Enhance product support systems that improve customer satisfaction Develop innovative recommerce channels for product rehabilitation Create seamless, customer-centric return experiences Implement smart evaluation processes for returned items Pioneer sustainable solutions for product lifecycle management Through continuous innovation and operational excellence, we are transforming the traditional returns process into an opportunity for value creation while advancing environmental stewardship. Our data-driven approach ensures strategic decision-making that benefits both customers and the environment. Join our innovative technology team in revolutionizing sustainable commerce through advanced distributed systems. We are seeking Software Engineers who will architect and develop scalable, real-time solutions using innovative technologies including C++, Java, and distributed databases. Join our team in developing transformative technology solutions that drive business value while supporting environmental sustainability. We are building systems that matter, creating impact at scale, and fostering innovation in sustainable commerce. 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent
Posted 6 days ago
1.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external stakeholders. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Prior Experience and skills: Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Bachelors degree 1+ years of experience in sales, advertising, brand marketing, sales promotions or account management Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections. Desire to work in a fast-paced, challenging environment. Experience in an analytical, results-oriented environment with external customer interaction Passion for operational excellence and discipline in executing repeatable processes Excellent written/oral communication and presentation skills. Ability to express thoughts logically and succinctly Proven ability to manage the business by the numbers . Must be metrics-driven Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced environment Working knowledge of MS Excel and SQL Experience with e-commerce, retail, advertising, or media would be an advantage. Experience working in a start-up environment with high ownership Work experience in an account management position or similar roles. Advanced computer literacy especially in Microsoft Office applications. Experience in data analysis, either professional experience or through your education. Experience in sales and marketing is preferred.
Posted 6 days ago
3.0 - 8.0 years
14 - 18 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
[{"Remote_Job":false , "Posting_Title":"Technical Superintendent (Container / Bulk / Tanker)" , "Legal_Employer":"Bernhard Schulte Shipmanagement (India) Private Ltd." , "Is_Locked":false , "City":"Mumbai" , "Industry":"Shipping / Marine" , "Job_Description":" About Us: The BSM teamincludes over 20,000 seafarers and 2,000 shore-based staff in over 30 locationsand across the oceans. Together we move a fleet of 650 vessels responsiblywhile protecting our people, our fleet and the environment. As amultinational, family-owned business, we celebrate a culture of togetherness.Caring for and learning from each other is at the base of our success. Oursuperpower is our diversity. The wealth of more than 80 nationalities anddiverse expert knowledge boosts our capacity to innovate and take industrystandards to the next level. As afamily-owned business, we value a culture of caring for one another. Ourstrength is our diversity, with over 80 nationalities in our company. Join BSMtoday as we continue shaping the future of shipping while enablinginternational commerce for millions worldwide. Job Objective: Monitors andcontrols the safe and cost-efficient technical operation of all assignedvessels using the available resources, within the defined parameters of cost,commercial viability and operational excellence in line with owners expectations.Ensure environmental compliance policies are upheld. KeyAccountabilities: Monitorsthe effective operation of the equipment and machinery of the assigned vessels Participatesin the development of the maintenance and repairs plan for the assigned vesselsand monitors it accurate Monitorsall vessels trading certificates to ensure compliance with existing maritimelegislation, safety regulations and operational standard requirements of allregulatory bodies Overseesand monitors the overall technical operation of the assigned vessels, ensuresthe timely and accurate completion of dry-docking Managesall vessel visits, audits and inspections effectively right from planning toimplementation and follow-up with the aim of supporting and enhancing theoperational efficiency of the fleet Submitthe vessel visit reports timely and accurately to the owner Monitorsand assesses the requisition requests received from the vessels Ensuresthat the quality, quantity and compliance matrix of the provided spares,stores/consumables are according to established standards as laid out in BSMProcurement Procedures Ensuresthat all reporting requirements involving incidents, technical developments,maintenance activities, repair progress, current operational status, docking,budget spend pattern etc. are executed timely and are qualitative in nature Reviewsthe performance appraisals developed for senior officers onboard, providesfeedback and proposes amendments to safeguard the fair evaluation and supporttheir proper career development Requirements Education &Work Exp: Bachelors degree in Mechanical or Marine Engineering 3 plus years of sailing experience as SChief Engineer on Container Vessel or Bulk Carrier Or Tanker Minimum 3years of shore experience as a technical superintendent (container/Bulk/Tanker) with a shipmanagement/owning company Job SpecificSkills: Strong knowledge of vessels technical
Posted 6 days ago
3.0 - 9.0 years
12 - 16 Lacs
Gurugram
Work from Office
Our Purpose Title and Summary Manager - Capacity planning and management Capacity Planning & Management Business Partner Overview The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Within the Services organization, the Advisors Client Services (A&CS) group is responsible for delivering our products and solutions to clients. The Client Services Insights & Enablement team constantly seeks to improve overall efficiency, ensuring we serve our clients with speed, quality, and innovation. We are seeking a dynamic and experienced professional to join us as a Capacity Planning & Management Business Partner. In this pivotal role, you will partner with our Product, Sales, and Client Services teams both regional and global to drive demand forecasting and capacity decisions. Through analytics and strategic insight, you will enable our organization to achieve its objectives, driving efficiency, scalability, and cost-effectiveness across Client Services. Role As a Capacity Planning & Management Business Partner you will be reporting to our Lead Business Partners, you will take ownership of a high-impact portfolio partnering with regional and product stakeholders to shape demand forecasts, optimize capacity, and guide strategic decisions. This role offers high exposure across Product, Sales, and Client Services teams, regionally and globally. You ll combine analytics, business acumen, and operational strategy to help Mastercard Services scale with confidence. Key Responsibilities: analyze capacity needs and possible gaps or challenges based on drivers, forecasts, and evolving business priorities - Translate data into actionable insights that inform staffing and investment decisions - Collaborate across functions to identify constraints and drive continuous improvement - Monitor performance through robust KPIs and lead process enhancements - Influence strategic choices with evidence-based recommendations for scale and efficiency As such this role has high visibility across senior leadership and key global stakeholders, partnering with key stakeholders for Mastercard Services growth. All About You / Experience Proven track record in capacity planning, strategic operations, or data-driven decision-making within a complex, fast-paced environment Strong analytical skills, with the ability to craft a compelling narrative from data Business acumen and consulting mindset comfortable navigating ambiguity and synthesizing cross-functional inputs Excellent leadership and interpersonal skills, able to influence stakeholders at all levels Key team player, able to partner effectively within a cross-functional team Technical proficiency: mastery of Excel; experience with Alteryx and Tableau is a strong plus Experience in professional services or resource management highly valued If you re eager to combine analytics, strategy, and operational excellence and want a visible, high-growth opportunity this role is for you.
Posted 6 days ago
5.0 - 7.0 years
5 - 8 Lacs
Mumbai
Work from Office
As a Sales Air Content Specialist you will play an important role in optimizing flight content and fare combinations. All with the purpose to enhance customer/partner satisfaction and boost company revenue. With a great understanding of industry systems and fare structures, youll analyze data trends and monitor key performance indicators in order to take appropriate business decisions. In addition you will have a proactive approach to propose and drive solutions regarding improving quality, profitability and our solutions. Your ability to interpret complex data, stakeholding initiatives from concept to implementation, and communicate effectively across diverse, often virtual teams will help you succeed in your role. This role demands a proactive mindset, problem-solving capabilities, and a passion for delivering impactful business outcomes in a fast-paced, collaborative environment. Job Responsibilities Strong industry knowledge with in-depth understanding of fares and familiarity with various provider systems commonly used within the travel industry. Proven analytical skills and a business-oriented mindset to identify opportunities for improving booking flow quality and maximizing profitability. Problem-solving abilities with a talent for connecting analytical insights to practical, actionable solutions. Experience in developing and presenting business solutions, as well as leading initiatives from analysis through to successful implementation. Proactive and self-driven, with a "can-do" attitude and a commitment to delivering high-quality results in a fast-paced environment. Ability to identify and capitalize on opportunities in complex scenarios, with a focus on delivering measurable business outcomes. Excellent communication and collaboration skills, particularly in cross-cultural and virtual team environments. Comfortable working with colleagues from diverse nationalities and backgrounds, fostering a positive and inclusive team culture. 5+ years of Analytical experience 2-3 years of GDS + Fare filing + NDC experience Bachelor s degree and/or studies preferably in Science, Technology, Engineering, Mathematics.
Posted 6 days ago
5.0 - 8.0 years
10 - 15 Lacs
Sanand
Work from Office
Cost Management & Reporting: Develop, implement, and maintain project cost control systems and procedures . Prepare and monitor project budgets, cost estimates, and forecasts . Conduct cost variance analysis and provide recommendations for corrective actions. Track expenditures, commitments, and changes to project costs . Generate cost reports and dashboards for senior management. Project Control & Financial Oversight: Work closely with Project Managers, Procurement, and Finance teams to align cost strategies. Ensure compliance with contractual, financial, and corporate guidelines . Assess and manage risks associated with cost deviations . Provide cost optimization strategies and value engineering solutions to enhance project efficiency. Stakeholder Coordination & Documentation: Assist in contract negotiations and financial planning . Maintain up-to-date cost control documentation and change order logs . Coordinate with vendors, contractors, and internal teams for cost-related matters. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert : Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidates true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Posted 6 days ago
1.0 - 2.0 years
1 - 3 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description: Who We Are: Saks is a world-renowned luxury ecommerce destination. The company s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home d cor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. Role Summary: The Associate, Creative Operations, will be responsible for efficiently handling operational tasks, ensuring accuracy, and supporting various creative operations. This role involves Job# creation, assisting with vendor chargebacks, submitting invoices from digital marketing agencies, and creating POs for marketing-related expenses. The Associate will assist the NY team in processing invoices from digital and social marketing agencies (e.g., Facebook-Instagram, 360i, and Criteo), submitting requests for display advertising and promotions, and maintaining an archive of live ads. Additionally, the Associate will work closely with creative partners & communicate with multiple stakeholders to ensure operational excellence, propose improvements, streamline processes, and take on new responsibilities as the role evolves. The ideal candidate will demonstrate strong attention to detail, problem-solving abilities, and excellent collaboration skills. They should be comfortable with change, challenge conventions, and contribute positively to a team environment. Key Qualifications: Bachelor s degree from an accredited four-year college or university (preferably in Marketing, Economics, Data Science, or Business Management). 1-2 years of experience in marketing or a related field. Strong interpersonal skills with the ability to collaborate across teams. Excellent written and verbal communication skills. Exceptional attention to detail and troubleshooting abilities. A proactive mindset and adaptability to process changes. Role Description: Create and edit POs and Job# entries for expenses under Creative Operations and Marketing. Assist NY print production and photoshoot post-production teams with processing invoices from digital marketing agencies, freelance staff, and freelancers before their due dates. Submit new supplier requests and amendment requests in Wrike for vendors. Support the Digital Asset Management Team by creating image file paths/names for editorial decks and Wrike requests for various digital projects. Collaborate daily with the Creative Operations team, Project Management, and Finance teams. Develop innovative approaches to workflow problem-solving. Collaborate cross-functionally with the Editorial Fashion Team and Content team as needed. Accommodate and implement process changes in the workflow. Communicate and collaborate with vendors and stakeholders to resolve payment inquiries and issues effectively. Support the Same Management team with data dashboards, tracking and weekly reporting Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 6 days ago
1.0 - 2.0 years
1 - 3 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Description: Who We Are: Saks is a world-renowned luxury ecommerce destination. The company s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home d cor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. Role Summary: The Associate, Creative Operations, will be responsible for efficiently handling operational tasks, ensuring accuracy, and supporting various creative operations. This role involves Job# creation, assisting with vendor chargebacks, submitting invoices from digital marketing agencies, and creating POs for marketing-related expenses. The Associate will assist the NY team in processing invoices from digital and social marketing agencies (e.g., Facebook-Instagram, 360i, and Criteo), submitting requests for display advertising and promotions, and maintaining an archive of live ads. Additionally, the Associate will work closely with creative partners & communicate with multiple stakeholders to ensure operational excellence, propose improvements, streamline processes, and take on new responsibilities as the role evolves. The ideal candidate will demonstrate strong attention to detail, problem-solving abilities, and excellent collaboration skills. They should be comfortable with change, challenge conventions, and contribute positively to a team environment. Key Qualifications: Bachelor s degree from an accredited four-year college or university (preferably in Marketing, Economics, Data Science, or Business Management). 1-2 years of experience in marketing or a related field. Strong interpersonal skills with the ability to collaborate across teams. Excellent written and verbal communication skills. Exceptional attention to detail and troubleshooting abilities. A proactive mindset and adaptability to process changes. Role Description: Create and edit POs and Job# entries for expenses under Creative Operations and Marketing. Assist NY print production and photoshoot post-production teams with processing invoices from digital marketing agencies, freelance staff, and freelancers before their due dates. Submit new supplier requests and amendment requests in Wrike for vendors. Support the Digital Asset Management Team by creating image file paths/names for editorial decks and Wrike requests for various digital projects. Collaborate daily with the Creative Operations team, Project Management, and Finance teams. Develop innovative approaches to workflow problem-solving. Collaborate cross-functionally with the Editorial Fashion Team and Content team as needed. Accommodate and implement process changes in the workflow. Communicate and collaborate with vendors and stakeholders to resolve payment inquiries and issues effectively. Support the Same Management team with data dashboards, tracking and weekly reporting Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental).
Posted 6 days ago
5.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Position Summary We are currently searching for a candidate who can drive project management, strategic planning, and excellence in the execution of the International Medical Operations supporting and reporting to the Head of Strategy and Operations who drives the medical strategy and execution across the three international regions: EU, APAC and Intercon, ensuring its deliverables address critical unmet needs of patients and healthcare systems worldwide. We are seeking a highly organized and detail-oriented professional to join our team. The AD MPM will work with the Head of Strategy & Operations, International to manage operational excellence. The AD MPM plays an important role in organizing, managing, and communicating the core deliverables aligned to the International Medical goals and objectives. In this role, the candidate will be responsible for handling complex international projects/ meetings, where they will need to prioritize tasks effectively. The candidate must excel in balancing competing priorities and deadlines, ensuring that all projects move forward smoothly and are completed on time, to plan and within budget. This person plays a crucial role in ensuring efficient operations within the organization. Additionally, the role requires providing comprehensive support and project management for the organization, driving key projects to successful completion. The successful candidate will be a demonstrated leader with the breadth of professional experience and the drive to work with both internal and external partners to define and implement effective project management solutions. Key Responsibilities: Lead planning and execution of the International Medical team operations, including effective meeting management, project management, and budget oversight responsibility. Support the Start & Ops Head to ensure medical team members are fully represented in the decision-making process with the right context and knowledge. Support working groups with deliverables and other requirements. Prioritize tasks and projects effectively, balancing the diverse needs and deadlines of multiple regions and indications within the scope of International Markets Navigate the intricate dynamics of multiple countries, ensuring projects are completed successfully and on time. Develops detailed project timelines and oversee working groups ensuring cross-functional and third-party input is captured and projects are delivered on time, within scope and on budget. Ensure organized and up-to-date records for easy access and retrieval. Store and maintain relevant documentation on SharePoint (SP), and Teams sites, etc. Other Regular Activities: S&O and LT support (LT meetings, QBR, WWM Exchange/ Interchange, budget reduction scenario plans). Act with flexibility to support the International Medical as needed in working as a team with the other S&Os to assist where needed Support Department initiatives: Country visits, Forums, Dept meetings, Offsites. Partner with finance PM including budget, forecasting, performance against targets, facilitate key budget discussions in partnership with the S&O. Build relationships with key stakeholders, including Medical Country Heads, Commercial and MAx team members, to influence strategic alignment on key medical objectives. Distribution List Management (adding / removing members, setting permissions) Vendor Management, new vendor setup and onboarding on Ariba. Create and manage project briefs for external consultant engagement. Adapt to flexible working conditions and support remote and in-office activities. Address ad hoc requests as they arise, ensuring prompt and effective resolutions. Perform other regular activities to support team operations and objectives. The ideal candidate will embody BMS s cultural pillars: Accountability: Demonstrates ownership and drives results with urgency. Execution Excellence: Transforms strategy into action, delivering ambitious goals with precision. Diverse Thinking: Leverages global perspectives to create innovative, patient-focused solutions. Outcomes Mindset: Demonstrates a relentless focus on achieving impactful and measurable results for patients and the business. Patient-Centricity: Ensures that every decision and strategy is grounded in improving outcomes for patients. Qualifications & Experience: Bachelor s degree in Life Sciences, Physical sciences or relevant discipline, advanced degrees preferred (MSc, PharmD, MBA) Experience Requirements: 5+ years of experience in pharmaceutical research, development, medical affairs or commercialization. A solid foundation in science is indispensable. Highly organized and motivated individual with the ability to work independently/effectively with cross functional teams. This position requires a solid understanding of Medical Affairs organization Experience in project/program management of complex projects involving cross-functional, multi-site, international teams. Strong written and oral communication skills and demonstrated ability to interact directly and productively with team members and management and to manage and prioritize multiple competing priorities is also required. Ability to engage in complex scientific discussions to develop /summarize clear follow-up/action plans and execute. Strong experience with building relationships, leading strategic initiatives and programs, and collaborating across divisions with people of diverse business backgrounds and cultures. Comfort with ambiguity, driving change and innovation across the team. Travel: With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Posted 6 days ago
5.0 - 10.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Job Area: Operations Group, Operations Group > Project Analyst General Summary: Role Overview: We are seeking a detail-oriented and analytical Inventory & Asset Management Analyst to lead the implementation and optimization of asset tracking systems and associated dashboards. This role is critical in ensuring long-term operational continuity, audit readiness, and cost-efficiency through data-driven decision-making and process automation. Key Responsibilities: Asset Lifecycle Management: Maintain integrity across the entire asset lifecycle—from procurement to retirement—ensuring compliance with internal policies and audit standards (e.g., FAR). Dashboard Development & Reporting: Design and implement interactive dashboards using Power BI , leveraging DAX and SQL to provide actionable insights for stakeholders. Data Integrity & System Management: Ensure accuracy and consistency of asset data in ServiceNow and Nataero platforms. Collaborate with Finance, IT and lab operations to maintain clean, audit-ready records. Audit & Compliance Support: Prepare and support internal audits, ensuring traceability and accountability of lab assets. Cross-Functional Coordination: Work closely with lab operations, procurement, finance, and IT teams to align asset management practices and drive operational excellence. Automation & Optimization: Identify opportunities for automation and process improvement to enhance scalability and reduce manual effort. Asset Recovery & Cost Savings: Lead initiatives for asset recovery, reuse, and cost optimization through data analysis and stakeholder engagement. Required Skills & Qualifications: Proven 5+ years of experience in Inventory and Asset Management in a lab or technical environment. Proficiency in ServiceNow and familiarity with Nataero or similar asset tracking systems. Strong expertise in Power BI , including DAX formulae and basic SQL queries . Advanced skills in Microsoft Excel , including pivot tables, VLOOKUPs, and data modeling. Excellent analytical and logical reasoning skills. Understanding of FAR audit compliance and lab operations. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a cross-functional environment. Minimum Qualifications: Associate's degree. OR High School Diploma or equivalent and 2+ years of relevant work experience. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 6 days ago
6.0 - 11.0 years
14 - 19 Lacs
Gurugram
Work from Office
Manager - Capacity planning and management Capacity Planning & Management Business Partner Overview The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Within the Services organization, the Advisors Client Services (A&CS) group is responsible for delivering our products and solutions to clients. The Client Services Insights & Enablement team constantly seeks to improve overall efficiency, ensuring we serve our clients with speed, quality, and innovation. We are seeking a dynamic and experienced professional to join us as a Capacity Planning & Management Business Partner. In this pivotal role, you will partner with our Product, Sales, and Client Services teams both regional and global to drive demand forecasting and capacity decisions. Through analytics and strategic insight, you will enable our organization to achieve its objectives, driving efficiency, scalability, and cost-effectiveness across Client Services. Role As a Capacity Planning & Management Business Partner you will be reporting to our Lead Business Partners, you will take ownership of a high-impact portfolio partnering with regional and product stakeholders to shape demand forecasts, optimize capacity, and guide strategic decisions. This role offers high exposure across Product, Sales, and Client Services teams, regionally and globally. You ll combine analytics, business acumen, and operational strategy to help Mastercard Services scale with confidence. Key Responsibilities: analyze capacity needs and possible gaps or challenges based on drivers, forecasts, and evolving business priorities - Translate data into actionable insights that inform staffing and investment decisions - Collaborate across functions to identify constraints and drive continuous improvement - Monitor performance through robust KPIs and lead process enhancements - Influence strategic choices with evidence-based recommendations for scale and efficiency As such this role has high visibility across senior leadership and key global stakeholders, partnering with key stakeholders for Mastercard Services growth. All About You / Experience Proven track record in capacity planning, strategic operations, or data-driven decision-making within a complex, fast-paced environment Strong analytical skills, with the ability to craft a compelling narrative from data Business acumen and consulting mindset comfortable navigating ambiguity and synthesizing cross-functional inputs Excellent leadership and interpersonal skills, able to influence stakeholders at all levels Key team player, able to partner effectively within a cross-functional team Technical proficiency: mastery of Excel; experience with Alteryx and Tableau is a strong plus Experience in professional services or resource management highly valued If you re eager to combine analytics, strategy, and operational excellence and want a visible, high-growth opportunity this role is for you.
Posted 6 days ago
0.0 - 2.0 years
14 - 18 Lacs
Hyderabad
Work from Office
The People Operations Senior Associate supports the smooth execution of Human Resources (HR) operations for Arete s Center of Excellence (CoE) in the APAC region. The role focuses on delivering efficient and timely administrative support across core HR processes, including employee lifecycle activities, data management, documentation, and process compliance. The People Operations Senior Associate collaborates with HR team members to execute daily operations and contribute to special projects that enhance employee experience and process effectiveness. The position requires a working knowledge of HR practices and a commitment to operational excellence, enabling consistent support for employees and organizational goals. ROLES & RESPONSIBILITIES Collaborates with the recruitment team to share candidate updates and ensure smooth coordination throughout the hiring process Supports recruitment efforts by managing candidate communication and scheduling interviews to deliver a seamless candidate experience Manages the issuance of employment contracts and ensures accurate documentation and secure recordkeeping Provides pre-offer and post-offer support through the Arete Connects program to enhance candidate engagement Facilitates quick start onboarding presentations for new hires to support a smooth transition into the organization Coordinates with payroll, benefits, and other HR functions to ensure cohesive communication and integration of employee data Schedules post-offer engagement touchpoints to maintain consistent communication with candidates during the onboarding phase Conducts reference and background checks and maintains accurate records in the Human Resources Information System (HRIS) Routes HR-related inquiries to appropriate team members to provide timely responses and support Publishes periodic HR reports to provide data insights that inform people strategies and decision-making Schedules and supports HR events and meetings to ensure effective planning and stakeholder participation Contributes to ad-hoc HR projects such as employee feedback surveys to improve the overall employee experience Maintains and updates employee records and data changes in the Workday to ensure accuracy and compliance Tracks onboarding completion, probation timelines, and documentation milestones to ensure timely HR interventions and compliance Responds to employee queries related to policies, documentation, or onboarding processes to provide first-level HR support Supports documentation audits by preparing relevant files and ensuring policy-aligned filing practices Collaborates with People Partners and HR Business Partners to prepare reports or documentation required for employee lifecycle events (e.g., transfers, exits) Monitors service request queues or tickets to ensure timely closure and SLA adherence for HR operational tasks Maintains HR process documentation and identifies minor gaps or updates to enhance standard operating procedures (SOPs) Coordinates logistics and communications for HR engagement programs and new hire orientation session May perform other duties as assigned by management SKILLS AND KNOWLEDGE Understanding of human resources processes and industry-standard best practices Proficiency in Microsoft Office applications, including Word, Excel, and Outlook Demonstrated ability to maintain high standards of professionalism, quality, and process efficiency Effective written and verbal communication skills to engage with internal and external stakeholders Ability to independently manage tasks and proactively contribute to process improvements Ability to manage sensitive employee data with confidentiality and integrity Strong organizational and time management skills to prioritize and execute tasks effectively Experience in an onboarding specialist role Ability to provide responsive and employee-centric service during onboarding and HR support interactions Proficiency in English (spoken and written) JOB REQUIREMENTS Bachelor s degree and 0 - 2 years related experience
Posted 6 days ago
11.0 - 16.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Job Title: Manager, Customer Success About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our Blast Talks learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on LinkedIn and Twitter @SkyhighSecurity . Role Overview: We are looking for a Manager, Customer Success with a deep passion for delivering an exceptional customer experience in the cybersecurity industry. In this leadership role, you will oversee a team of Customer Success Managers (CSMs), ensuring they effectively guide customers through onboarding, adoption, and long-term success with our solutions. You will be responsible for strategic customer engagement, team development, and operational excellence, ensuring high customer satisfaction, retention, and expansion. Working cross-functionally with Sales, Professional Services, Support, and Product teams, you will play a pivotal role in driving customer value and business growth. Key Responsibilities Leadership & Team Management Lead, mentor, and develop a team of Customer Success Managers, fostering a high-performance, customer-centric culture. Set clear goals and performance metrics for the team, ensuring alignment with overall customer success strategies. Provide coaching on best practices, customer engagement, and issue resolution to drive continuous improvement. Drive standardization and scalability of onboarding and customer success processes. Customer Onboarding & Implementation Provide oversight of the CSM s project management to ensure a successful onboarding experience and seamless transition from the Onboard to Realize and Expand stages of the customer journey. Monitor the regions project timelines, risk factors, and blockers, supporting the team in proactively resolving challenges. Ensure customers are aligned on implementation goals and have the necessary resources and training for success. Customer Success & Retention Manage the team to execute on the customer success strategies that drive product adoption, retention, and expansion. Work closely with high-value customers, serving as an escalation point for complex issues. Oversee business reviews to track customer progress, highlight value, and identify growth opportunities. Partner with renewal teams to review and remove blockers to ensure contract extensions, upsells, and continued success. Advocacy & Continuous Improvement Act as the voice of the customer, advocating for customer needs in product roadmap discussions. Gather and analyze customer feedback, ensuring ongoing improvements to services, training, and resources. Develop and maintain customer success resources, including best practices, operational reports, training materials, and FAQs. General Background and Experience required for Manager of Customer Success: 10+ years of experience in Customer Success, Professional Services, or Technical Account Management, preferably in cybersecurity or enterprise IT. 3+ years of experience managing a Customer Success or Professional Services team. Experience managing customer onboarding, training, and implementation projects. Proven ability to influence and engage C-level executives and key stakeholders. Exceptional problem-solving, relationship management, and communication skills. Ability to drive customer adoption strategies while balancing multiple priorities. Proficiency in Customer Success tools (Gainsight, ChurnZero) and CRM platforms (Salesforce, etc.). It would be great if you also have the following, but they are not required : Experience working specifically with solutions such as SWG, CASB, Zero Trust, Endpoint Security, or similar. Cybersecurity certifications (CISSP, CISM, or equivalent) are a plus. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each others unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement Were serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Posted 6 days ago
7.0 - 12.0 years
20 - 25 Lacs
Bengaluru
Work from Office
About SAI Group SAI Group is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $600 million in annual revenue, and employing a global workforce of over 4,000 individuals. SAI Group invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAI Group s latest investment, JazzX AI, is a pioneering technology company which is building a platform that will not only shape the future of enterprise AI applications but also offer practical solutions to real-world challenges. Job Summary We are seeking a seasoned DevOps / Cloud Architect with deep expertise in Azure and/or AWS to define and implement cloud architecture, DevOps automation, and operational excellence strategies for enterprise-scale applications. The ideal candidate will lead cloud infrastructure design, CI/CD frameworks, and guide best practices across reliability, security, and cost-efficiency. Essential skills Terraform, Azure, I/CD Pipeline, IAC, Docker, Kubernetes Very Strong Linux Knowledge & Troubleshooting Skills; Scripting using - Bash, Python, PowerShell, Ansible; Windows Terminal Services, AD, LDAP; Change, Problem & Incident Management; Implementation awareness of Vulnerability/Penetration Testing, Security; Tools and frameworks used for monitoring, performance management, logging; CI/CD pipeline; SRE - Including Datadog Desired skills Hands-on experience in cloud technology - Azure, AWS - Azure preferred; Strong networking skills Key Responsibilities Provide technical expertise and leadership when needed to SaaS Operations Production Operations teams. Help Implement the Cloud Operations teams goals and deliverables as determined by JazzX Leadership Ensure smooth operations of Jazzx SaaS products. Take Complete ownership of Customer Implementations, including SLA and SLO. Automate, enhance and maintain critical processes in Cloud Operations, such as Change Control, Monitoring & Alerting Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting, as well as key tools for Monitoring & Alerting Drive Disaster Recovery and failover procedures, training, testing, and team readiness Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability Lead and mentor a high-performing team of DevOps engineers across Azure and AWS cloud platforms. Design and manage CI/CD pipelines using Azure DevOps , GitHub Actions , or AWS CodePipeline/CodeBuild . Automate infrastructure using Terraform , CloudFormation , or Bicep/ARM templates . Manage container orchestration using Kubernetes (AKS/EKS) and implement GitOps workflows. Define and implement monitoring, alerting, and logging solutions using CloudWatch , Azure Monitor , Prometheus , Grafana , or Datadog . Optimize cloud costs and resource usage through governance policies, tagging strategies, and FinOps practices. Implement cloud security best practices, identity and access management, secrets management, and policy-as-code. Drive operational excellence by setting up proactive alerting, incident response, RCA, and continuous improvement. Collaborate cross-functionally to embed DevOps and SRE principles into the software development lifecycle. Stay current with cloud platform enhancements and recommend strategic improvements. Required Skills & Qualifications Bachelors or masters degree in computer science, Engineering, or a related discipline. 12+ years of experience in DevOps, Cloud, or Platform Engineering roles. 3+ years in technical leadership or DevOps lead role. Strong expertise in either Azure or AWS , with working knowledge of the other. Azure : Azure DevOps, AKS, App Services, Azure Monitor, Key Vault, ARM/Bicep. AWS : EC2, ECS/EKS, S3, Lambda, CloudFormation, IAM, CloudWatch. Expertise in Infrastructure as Code using Terraform or native tools. Experience with containerization (Docker) and orchestration (Kubernetes). Proficiency in scripting languages (Bash, PowerShell, Python). Hands-on experience with observability, CI/CD automation, and deployment strategies (blue/green, canary). Deep knowledge of IAM, networking (VNet/VPC, DNS, firewalls), and secrets management. Strong understanding of DevSecOps and cloud compliance (SOC2, HIPAA, ISO27001). Why Join Us At JazzX AI, you have the opportunity to become an integral part of a pioneering team that is pushing the envelope of AI capabilities to create an autonomous intelligence driven future. We champion bold innovation, continuous learning, and embrace the challenges and rewards of crafting something genuinely groundbreaking. Your work will directly contribute to pioneering solutions that have the potential to transform industries and redefine how we interact with technology. As an early member of our team, your voice will be pivotal in steering the direction of our projects and culture, offering a unique chance to leave your mark on the future of AI. We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more. We are an equal opportunity employer and celebrate diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Posted 6 days ago
10.0 - 12.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. In this vital role you will be responsible for managing the integrations to Amgen Veeva Vault Platform, develops and implements technology strategies, solutions, and services to support integrations to Amgen s Veeva Vault Platform. The ideal candidate will have a consistent track record of leadership in technology-driven environments, managing technology platforms, digital transformation initiatives and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. This role demands the ability to drive and deliver against key organizational critical initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Roles & Responsibilities: Develop and maintain the Amgen s enterprise Veeva Vault Platform architecture vision and strategy, ensuring alignment with business objectives Responsible for fostering platform reliability and efficiency through streamlined release management & execution, and establishing a consistent DevOps & CI/CD framework Accountable for designing and building customizations & configurations on the Platform as per the business needs including creating custom objects, fields, workflows and SDKs Responsible for strategizing Platform Integrations while adhering to consistent integration standards and patterns, designing integration workflows, building connectors, centralizing build & run, and performing a consistent DevOps model for integrations Identify and mitigate architectural risks, ensuring that the platform is scalable, secure, and resilient Maintain comprehensive documentation of the platform architecture, including principles, standards, user guides, and models Drive continuous improvement in the architecture by finding opportunities for innovation and efficiency Work with partners to gather and analyze requirements, ensuring that solutions meet both business and technical needs Perform impact assessments, clearly define AS-IS and TO-BE states, and recommend platform upgrades following the new features and functionalities released by Veeva Design platform architecture that can scale to meet growing business needs and performance demands Develop and maintain logical, physical, and conceptual data models to support business needs Establish and enforce data standards, governance policies, and best practices Provide domain expertise in Veeva Vault to the team, offering guidance on architecture, solution design, and implementation challenges. Provide hands-on technical leadership in resolving complex technical issues and ensuring smooth deployment and system integration What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree and 2 years of Business, Engineering, IT or related field experience OR Master s degree and 8 to 10 years of Business, Engineering, IT or related field experience OR Bachelor s degree and 10 to 14 years of Business, Engineering, IT or related field experience OR Diploma and 14 to 18 years of Business, Engineering, IT or related field experience Preferred Qualifications: Functional Skills: Must-Have Skills: Strong understanding of architecting and deployment strategies for integrations to Veeva Vault Platforms/Products, Expertise in system integration, including APIs, middleware tools, and data migration between Vault and other systems. Strong knowledge of Data Lake technologies like Databricks , etc. Experience in Mulesoft and Python script development Extensive knowledge of enterprise architecture frameworks, technologies, and methodologies Experience with system integration and IT infrastructure Experience with data, change, and technology governance processes on the platform level Experience working in agile methodology, including Product Teams and Product Development models Proficiency in designing scalable, secure, and cost-effective solutions. Have partner and team management skills Can lead and guide multiple teams to meet business needs and goals Experience with cloud-based architectures, AWS, Azure, or similar environments. Good-to-Have Skills: Good Knowledge of the Global Pharmaceutical Industry Understanding of GxP process Strong solution design and problem-solving skills Strong understanding of technology, function, or platform Experience in developing differentiated and deliverable solutions Ability to analyze client requirements and translate them into solutions Working late hours Professional Certifications (please mention if the certification is preferred or mandatory for the role): Veeva Vault Platform Administrator (mandatory) Scaled Agile Framework (SAFe) for Teams (mandatory) Scaled Agile Framework (SAFe) - DevOps Practitioner (preferred) ITIL (preferred) Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills. Excellent analytical and solving skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com .
Posted 6 days ago
4.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
The Senior Medical affairs manager (MAM) is an experienced field-based member of the Medical Affairs team who serves as a strategic link between Alcon and Medical Experts (ME)/Key Opinion Leaders (KOLs) in the field of Ophthalmology and Optometry. The Senior MAM strategically supports the development and appropriate use/adoption of Alcon products and therapies through supporting evidnce generation and evidence-based scientific exchange and by gathering actionable insights to further inform and shape the company s understanding of the products, therapeutic area, market access, and clinical practice. The Senior MAM responds to unsolicited requests for scientific exchange/insights, detailed working knowledge of FDA-approved Alcon products, current medical/scientific research, and publications and proposals for scientific research. The Senior MAM provides support for ECPs interested in participating in ALCON s Investigator Initiated Trials (IITs) by guiding them through the concept endorsement, synopsis review, and grant approval process, and acts as an end to end study liaison. The Senior MAM serves as a mentor to onboard new MAM and experienced team members in scientific subject matter and KOL/IIT management skills. The Senior MAM provides general medical/healthcare information by delivering unbiased scientific information (data dissemination) presentations to practitioners, third-party payors, and internal Alcon associates. The Senior MAM also responds to queries and unsolicited requests for medical information from doctors submitted to Medical Product Information and Complaint Handling and escalates to the MAM s team. The Senior MAM provides important information for making healthcare coverage and access decisions for Health Economics and Outcomes Research. Foster KOL/HCP interest in Investigator Initiated Trials (IITs) within Alcon s product strategy and liaise between potential researchers and Alcon on Investigator Initiated Trials (IITs) from inception to publication. Act as an interface between Medical Expert/ HCP and Alcon to provide up-to-date medical support on device-related issues to educate, diagnose, resolve, and where applicable, escalate to local or regional Medical Affairs. Develop and maintain peer-to-peer scientific relationships with KOLs and decision-makers to expand evidence generation through scientific partnership opportunities; and gain their advocacy. Develop a strong understanding of the future needs of ophthalmic surgeons and support medical education in alignment with Alcons strategy. Identify national, regional, and local KOL eye Care Provider experts according to their medical expertise and academic reputation. Liaise and provide up-to-date medical support to healthcare associations to ensure an evidence-based understanding of Alcon products relative to medical guidelines and medical evidence/health economic information. Assure thoughtful and informed exchange of current medical information and data related to Alcon products and selected areas of therapeutic interest with KOLs. Provides important information (HEOR/data) for payers making healthcare coverage and access decisions Regularly collect, analyze, and report insights from the scientific exchange with ECPs that may impact company development plans/trial designs, launch, and brand strategies/tactics. Deliver effective presentations to ECPs and collect and report insights. Function as the Alcon medical speaker to present, as needed, at customer sites, ad board congresses, symposia, and training events for up-to-date data-based, scientific, and clinical information on Alcon product(s). Provide non-promotional speaker training to HCPs to support education/medical events to the healthcare community about therapies/devices developed and commercialized. Medical Support & Key Opinion Leader (KOL) Relationship Development Attend and provide scientific support for Medical Affairs activities and scientific sessions at regional and national congress meetings. Liaise and provide up-to-date medical support to healthcare associations to ensure an evidence-based understanding of Alcon products relative to medical guidelines and medical evidence/health economic information. Timely completion of all required training activities, documentation, and other administrative responsibilities. Deep scientific and KOL/IIT management skills that are used to coach and onboard new MAMs and team members Acts in lieu of a MAM Regional Director as a peer mentor, as a subject matter expert and possesses excellent operational excellence (time, budget/finance, data standards, reports etc) Internal Alcon Support Provide medical support and training, as appropriate, (i.e., disease state and product) to colleagues (e.g., sales reps, Regulatory Affairs colleagues, etc.), but not as a substitute for those functional training groups. Support educational efforts, such as wet lab activities, by proctoring such events and being onsite as necessary. Ensure cross-functional collaboration, and interface effectively with all other Medical Affairs functions, as well as other departments, including but not limited to Commercial, QA, Research and Development, Regulatory Affairs, and Market Access. Work with Med Info and Med Safety to help resolve escalated product complaints as well as Medical Safety issues. Comply with all credentialing requirements for any healthcare institution (e.g., hospital) that is part of the MAM s call plan, including, among other things, routine background checks, medical testing (i.e., Tuberculosis test) or proof of immunizations, training on facility policies, adherence to confidentiality, etc. Work with Integrity and Compliance observing all laws, industry standards, and company policies. Key Performance Indicators Number and quality of support for Investigator Initiated Trials, with documentation Key Performance Indicators (KPIs) for an associate in this role measuring progress and performance are aligned and set in accordance with: Organizational Objectives and Goals Departmental / Team Objectives and Goals Individual Objectives identified during the Performance Management Process Integrity and Compliance KOL Engagement and Relationship Management Quantity and quality of Investigator-Initiated Trials (IITs) submitted proposals in alignment with ALCON s Global Medical strategy. Quantity and quality in the execution of Investigator-Initiated Trials (IITs) and other research project proposals received and successfully implemented. Impact of the Research Proposals Quantity, quality, and content of monthly KOL interactions and presentations with scientific purpose Quantity and quality of support to KOLs presenting on Alcon products (e.g., Advisory Boards and other non-promotional meetings) Quantity and quality of new KOL relationships Ability to effectively address clinical questions and product complaints. Quantity and quality of insights collected and reported from the scientific exchange with ECPs. Quantity and quality of Identified KOLs who are qualified for Medical Affairs and R&D activities. Quantity and quality of insights collected by the MAM at attended congresses, symposia, and training events. Quantity and quality of podium presentations delivered at congresses, symposia, and training events. Quantity and quality of SoV opportunities generated in the assigned territory. Quantity and quality of events supported (such as presentations, webinars, focus groups, user meetings, advisory boards, symposia, customer training events) Training compliance report for the MAM MAM s Evaluation from internal stakeholders Contributions to educational materials, and impactful internal training presentations MAM s feedback from KOL and other HCP Level of collaboration and successful execution of integrated initiatives Quantity and Quality of Healthcare Economics presentations delivered internally and to payors. Effectiveness and frequency of mentoring and training new MAMs, KOLs, and team members. ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker
Posted 6 days ago
3.0 - 5.0 years
9 - 13 Lacs
Mumbai, Bengaluru
Work from Office
At WebEngage , we re transforming how consumer brands engage with their customers. With a robust marketing automation platform and deep integrations with leading CPaaS (Communication Platform as a Service) providers, we re looking for a CPaaS Operations manager to manage and scale our CPaaS onboarding, deliverability, and communication infrastructure across channels (Email, SMS, WhatsApp, RCS). Responsibilities : Customer Onboarding & Configuration Lead the team that executes the end-to-end onboarding journey for CPaaS customers. Ensure accurate data collection, platform setup, and successful service activation. Conduct communication channel testing (Email, SMS, WhatsApp, RCS) and validate integrations. Deliver training on vendor portals and WebEngage platform usage. Deliverability & Operational Excellence Manage a team to monitor and analyze campaign performance across channels to flag deliverability issues related to inboxing / other errors. Recommend best practices to enhance inbox placement and reduce spam or bounce rates. Lead monthly deliverability reports, spot checks, and mitigation strategies. Track and implement regulatory and compliance updates (e.g., DLT, TCPA, TRAI, GDPR). Strategic & Product Collaboration Act as a subject matter expert in Email/SMS/WA configurations. Partner with the product team to ensure compliance and integrate deliverability best practices. Develop and refine strategies for message content, reputation, and delivery across regions like India and MEA. Project & Stakeholder Management Coordinate across internal stakeholders, vendors, and customers to ensure seamless onboarding and campaign execution. Maintain transparency through timely status updates and escalations. Ensure structured handover from onboarding to post-go-live support teams. Team Leadership Manage and mentor a team of Analysts. Drive continuous improvement in team performance through training, performance reviews, and operational frameworks. Promote knowledge-sharing and development of internal documentation and case studies
Posted 6 days ago
10.0 - 15.0 years
27 - 30 Lacs
Bengaluru
Work from Office
About this opportunity : This role offers the opportunity to influence how organizations manage their IT portfolios in a product-oriented, agile environment. As businesses shift toward product-based delivery, you ll be instrumental in tailoring and evolving portfolio tools that enable product teams to thrive. This is an exciting chance to work with diverse stakeholders, gain deep insights into product management practices, and ensure that tools and processes are aligned with delivering maximum business value. If you are passionate about combining technology, product management, and portfolio optimization, this role offers the chance to make a significant contribution to both operational excellence and strategic decision-making. What you will do: Develop the technology and architecture strategy and planning/roadmap for the Product(s) in scope, in collaboration with Product Teams for Medium Complexity Products. Owns responsibility for technical setup, architecture, system documentation and has key expertise about platform interfaces, integrations and roadmaps. Collaborates with Enterprise Architects and ensures Architectural Guidelines and Principals are followed as defined in Target Architecture Master Plan. Support and guide the Product Team in ensuring both a strategic long term and short-term perspective on the Product Lifecycle. Drive and protect the design / integration / architecture for the product(s). Understand technical trends affecting the product(s) and judge when new technology is sufficiently mature and cost-efficient to include in products and solutions. Support Solution Architects who are part of the Product Team. Contribute to Product Area Strategy along with Product Owner. The skills you bring: Minimum 10yrs of experience in relevant domain. A Technology Specialist for Portfolio Management Tools in IT is responsible for implementing, maintaining, and optimizing tools that support portfolio management processes, including project tracking, resource allocation, and performance reporting, with a strong focus on product orientation and product-centric ways of working. This role requires collaborating with stakeholders to tailor tools to support product-based delivery models, ensuring alignment with business objectives, and promoting a seamless flow of data across platforms. The specialist must understand product management principles, work closely with product teams, and ensure tools facilitate effective product lifecycle management, prioritization, and value delivery. Additionally, they provide technical support, implement best practices, and stay current with trends in portfolio management tools and frameworks, such as Agile and Lean, to continuously enhance decision-making, transparency, and overall portfolio performance.
Posted 6 days ago
5.0 - 10.0 years
10 - 14 Lacs
Noida, New Delhi, Pune
Work from Office
About the job We are seeking experienced Process Improvement Lead to join our LCS Operational Excellence team. Your role will involve leading initiatives to optimize processes, improve efficiencies, and implement sustainable changes across our organization. The Process Improvement Leader will report to the Business Process Excellence Manager and support Lifecycle Services (LCS) in delivering on their targets by driving change and implementing initiatives that reduce costs, increase efficiency, and enhance the customer and employee experience. Our projects aim to deliver yearly savings and drive long-term results. This position involves working in collaboration with a diverse team of Business Process Leaders and subject matter experts. Successful candidates will also work on building strong relations with different business units to enhance visibility on key initiatives, ensure projects are prioritized, drive alignment, and deliver on key objectives. Your Responsibilities: Process Improvement: Identify opportunities for improvement and lead process improvement initiatives from Define to Control Recommend improvements which increase efficiency and effectiveness based on data and facts Promote and apply best practices in process improvement and change management Project Management: Defining the project scope and business outcomes Manage the project resources and risks ensuring the project delivers the projected benefits on time and on scope Develop and maintain project plans by identifying deliverables, duration and risks. Lead meetings and create presentations on project progress Quantify Results: Help deliver operational efficiency target. Utilize data skills to quantity project results in a simple and clear manner. Foster Innovation: Promote and support innovative thinking by encouraging new ideas Build Relationships: Develop strong cross-departmental relationships, leveraging to foster collaboration and achieve project goals. The Essentials - You Will Have: Education : Bachelors degree in a relevant field or equivalent combination of education and experience. Project Management : 5+ years of experience in project management. Proven track record of managing complex, cross-functional projects with measurable outcomes. Continuous Improvement : 2+ years of experience identifying and implementing continuous improvement and Lean initiatives. Process Mapping: experience in process mapping, including the use of BPMN 2.0 for documenting business processes and identifying areas for improvement Change Management : Experience driving change within a large, complex multi-stakeholder business environment. Opportunity Identification : Ability to identify opportunities, build business cases, and achieve cross-functional alignment. Leadership and Collaboration : collaborate, and influence at all organizational levels. Problem Solving : Proficiency in root cause analysis. Communication Process Navigation : Ability to understand and navigate complex processes, with a desire for continual improvement. Stakeholder Engagement : Experience engaging with senior leadership and department heads to gain support and alignment on project initiatives. Consensus Building : Proven track record of working across organizations tod drive progress. Collaborative Work The Preferred - You Might Also Have: Knowledge and experience on any of the Lifecycle Services processes (e.g. Proposals, Order Management, Delivery, Managed Services/Remote Support and others) Six Sigma Belt Certification Project Management Professional (PMP) Experience on Process mapping or BPMN 2.0 Agile methodologies Project Management tools What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-MS2 #LI-Hybrid Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 6 days ago
4.0 - 9.0 years
11 - 15 Lacs
Pune, Bengaluru
Work from Office
Position: Digital Product Owner Job Description: What You Will Be Doing We believe that delivering exceptional digital products and experiences is key to driving customer satisfaction, operational efficiency, and business growth. As a Product Owner, you will play a critical role in bridging the gap between business needs and technical execution, ensuring that our digital products align with strategic goals and deliver value to our customers. In this role, you will work closely with cross-functional teams to break down product requirements into actionable user stories, prioritize the product backlog, and ensure the successful delivery of product increments. You will work with the Product Managers on translating customer and stakeholder needs into clear requirements, facilitating sprint planning, and ensuring development teams have the clarity and support needed to execute effectively. This is an exciting opportunity for someone detail-oriented, skilled in agile practices, and committed to delivering high-quality digital solutions that meet both customer and business needs. Key Responsibilities Strategic Leadership Collaborate with Product Managers to define and execute the digital product vision and strategy. Translate business needs into actionable product roadmaps and prioritize features based on customer value and business impact. Ensure alignment between product goals and broader organizational objectives. Act as the primary liaison between business teams and development teams, ensuring seamless communication and collaboration. Operational Excellence Write detailed user stories and define acceptance criteria to ensure clear and actionable requirements for development teams. Lead backlog refinement sessions, ensuring the team is working on the highest-priority items. Proactively address dependencies, blockers, and risks to ensure smooth delivery of product increments. Oversee testing efforts, including User Acceptance Testing (UAT), and provide final signoff on deliverables. Monitor and report on product metrics, ensuring alignment with key performance indicators (KPIs). Mentor junior team members, fostering their growth and development within the product management discipline. Collaboration and Communication Partner with Scrum Teams to ensure sprint goals are met and deliverables align with the product vision. Facilitate demos and reviews, confirming completed features meet business expectations. Communicate backlog health and team capacity to senior product management, ensuring alignment with overall product goals. Build strong relationships with stakeholders, fostering trust and collaboration across teams. What We Are Looking For Required Skills and Qualifications 4+ years of experience in digital product management or product ownership. Proven ability to translate business needs into actionable product requirements. Strong understanding of agile methodologies, including Scrum. Experience writing detailed user stories and defining acceptance criteria. Excellent communication and collaboration skills, with the ability to work effectively across organizational boundaries. Experience leading testing efforts, including UAT, and providing final signoff on deliverables. Ability to manage multiple priorities in a fast-paced environment. Strategic problem-solving skills with adaptability to changing business needs. Experience mentoring junior team members and contributing to their professional growth. Preferred Skills and Qualifications Familiarity with product management tools such as Jira, Confluence, or similar platforms. Experience working with cross-functional teams, including engineering, design, and marketing. Knowledge of digital product metrics and KPIs, with a focus on continuous improvement. Background in change management and process optimization. This is an exciting opportunity for a motivated Product Owner to make a meaningful impact by delivering innovative digital solutions that drive business success and customer satisfaction. What s In It for You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. Insurance Bonus Growth Opportunity And more! About Arrow Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between whats possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/ . For more job opportunities, please visit https://careers.arrow.com/us/en . Location: IN-MH-Pune, India (Solitaire Bldg) Time Type: Full time Job Category: Business Support
Posted 6 days ago
3.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Position Summary & Key Areas of Responsibility We are looking for a developer responsible for developing and maintaining POS and backend applications in our Retail sector. Your primary responsibility will be to design and develop these applications and deliver on-time with quality. Develop high quality software which meets requirements, promote re-use of software components and facilitates ease of support. Designs and implements new product features and implements modifications to existing product features to include technical documentation. Diagnose, isolate, and implement remedies for system failures caused by errors in software code. Conduct unit tests, track problems, and implement changes to ensure adherence to test plan and functional/nonfunctional requirements. Works with Customer Response Team members to resolve problems with released software. Exhibits very high personal commitment to quality, software engineering best practices, and protection of sensitive consumer information Attends daily scrum meetings, sprint planning, work estimates Provides input into and release management decisions Ability to drive issues to effective resolution and to find solutions to challenging, time-critical problems Identifies and implements process improvements in Engineering practices. Utilize software-based system maintenance and tracking tools. Provide input and technical content for technical documentation, user help materials and customer training. Analyze, design and implement software mechanisms to improve code stability, performance, and reusability. Participates and leads code review sessions. Applies good debugging and troubleshoot techniques to understand and resolve a defect found in software. Creates high quality documentation as required like functional specifications, component test specification and integration test specifications. Learns and applies test methodology, processes, procedures, standards and tools used by team and applies as and when required. Basic Qualifications Bachelor s Degree in a technical discipline or equivalent work experience Minimum of 3 years development experience in C++, .net ,system programming or development stack. Strong grasp of Windows platform. Good understanding of memory management Familiarity with continuous integration Knowledge of Agile development methodologies Work well with a global, multi-located team. Whip-smart, endlessly curious and a born problem-solver Strong Web development skills. Strong understanding of Software Development and Quality Assurance best practices Strong troubleshooting techniques and problem-solving skills. Ability to understand business and technical requirements Ability to document the requirements inform of word document and/or UML diagrams Excellent written and verbal communication skills Excellent teamwork and collaboration skills Preferred Qualifications Experience with Retail Grocery POS solutions (payments, eWIC, loyalty, promotions, etc.) Experience with POS and Self-Checkout Integrations. Experience with Cloud development. Good to know the Japanese Languag
Posted 6 days ago
4.0 - 9.0 years
14 - 19 Lacs
Hubli
Work from Office
Infiniti, Laureate, Centurion & Luxor Microscopes demonstration/Follow up to the targeted account/surgeon. Do the assigned number of demos of Infiniti, Laureate, Centurion & Luxor Microscopes. Demo tracking sheet and customer feedback on the demo to be given every month. Create new leads by aggressive demo to Competitive Phaco users. Follow up on leads forwarded by Cataract TSE/ CAM Execute Cataract Instrumentation marketing plans and POA in accordance with established guidelines. Conduct assigned number of ACT/ART/RTM/CME every year. Achieve assigned sales targets for Infiniti, Laureate, Centurion & Luxor Microscopes in co-ordination with the Cataract TSE/ CAM & ASM. Work with the surgeons during/post Installations to improve post purchase experience. Accountable for managing all Demo Equipment s assigned to the area. Constant feedback on the market information to develop edge over competitor. Effectively manage territory development. Make sure that the receivables are collected on time to complete the sales. EFA compliance to be tracked on monthly basis and ensure compliance above 85%. Regular reporting in Envision. To maintain the desired call average per month and frequency of calls to be done as expected with respect to Dual Ranking of Customers. Call objectives should be managed to give focus on various Products as agreed. Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative. Adherence to all corporate compliance guidelines & corporate programs by self and team Key Performance Indicators Financial & Business results Total value targets / growth targets of instruments Demo Planned/executed Execution of Regional Marketing/Country programs, training strategies & tactics that effectively grow brands Activity based management focus and planned SoV activities. Strategy/Market focus Competition Tracking Operational Excellence High People, Capabilities & Management Customer Management Ideal Background Components. Minimum Desirable Education: First Class University Graduate/Post Graduate in Science, Engineering, Pharmacy. Experience requirement: Minimum 4 years selling experience in medical device/healthcare industry and 2 year role maturity in last held role at Alcon. Languages: Proficient in English
Posted 6 days ago
10.0 - 15.0 years
16 - 18 Lacs
Hyderabad
Work from Office
Director - Hyderabad Infrastructure Operations Lead Level: M2 Supervisor: Harsh Chadha, Sr. Director IT- Lilly Hyderabad About the Team: The Hyderabad Infrastructure Operations Lead is responsible for leading the Digital Core Infrastructure operations teams spanning 2 shifts based in Hyderabad, India. This strategic leader shares responsibility for the governance and operational excellence of the enterprise InfraOPS with their global counterparts. This role oversees 2 of the 3 global operations teams of infrastructure platforms (Servers, Storage, Cloud Ops) to enhance service delivery, automation, and efficiency across the organization. The ideal candidate will lead key operations transformation initiatives, driving related service management processes, while ensuring alignment with business goals, industry best practices, and emerging technologies, like AI and Automation. They will collaborate with cross-functional teams, lead innovation efforts, and manage vendor relationships to optimize platform performance and scalability. Additionally, they will have a strong background in Infrastructure, platform operations, hyperscale cloud, leading high performing global teams, and a proven track record of managing large-scale service delivery. These skills will enable improved user efficiency and experience and help support the broader Company purpose of making life better for people around the world. What you ll be doing: As the leader of the Hyderabad Infrastructure Operations Team, you ll be operating as a highly effective People, Transformation, and Relationship Leader. You will have the desire and proven ability to cut through ambiguity and re-imagine how services should be established and managed to ensure the highest levels of efficiency. You will be a respected and robust partner who feels obligated to focus on enterprise value-based outcomes - one that can establish new enterprise capabilities through engagement with cross functional partners and vendors whilst minimizing technical dept. Key Responsibilities: Hyderabad Infrastructure Operations Team Leadership Be a Leader: Lead multiple teams with multiple first line leaders focused on the ongoing operational support of Lilly s global Technology infrastructure. Be Bold: You will drive Infrastructure Operations to never have to fix the same problem twice through adoption of AI OPS, Event Driven Automation, and robust Observability. Be Fast: You will accelerate initiatives in areas such as: Infrastructure AI OPS automation, cloud IaaS management, and cloud infrastructure as code to enable critical business projects. Be Proactive: You will have groundbreaking opportunities to transform our operations processes using proactive, predictive, and automated AI & Observability capabilities. Be Your Best: You will bring high learning agility and Infrastructure operations / engineering skills to help us enable the Lilly Technology strategy, identify tech opportunities, and accelerate our AI OPS journey. Incident and Change Leadership Follow ITIL-based incident, problem, and change management processes using ServiceNow. Manage incident resolution and root cause analysis for critical server issues. Oversee change management processes, ensuring minimal impact to production environments. Incident, Change and Request Management: Participate in incident response and root cause analysis to prevent recurrences, be available on-call as needed, and participate in an on-call schedule. Able to work off-hours and weekends if needed for any major incidents/critical activities. Work under pressure to guide teams in resolving incidents quickly. Oversee changes to all infrastructure teams, ensuring adherence to processes with minimal production impact. Partner with TechLilly, Cyber, Quality, Procurement, and other partner organizations to ensure high Shared Consciousness in transformation roadmaps Other responsibilities Partner with cross functional group of architects, technologists, and service area leadership to establish and execute against an ongoing engineering excellence program focusing on continuous improvement Demonstrate the ability to drive, lead and coach others, and influence others outside their sphere of influence. Manage a team - responsible for staff performance evaluations and management (e.g., disciplinary); training and development; and have authority to hire. Act as a member of the Lilly Hyderabad TL Lead Team to ensure governance, process and compliance consistency across the various Lilly Hyderabad TL service areas. Provide coaching and mentorship to others within the function to enhance the team s ongoing technical development and understanding of technologies, services, quality and security compliance standards, and methodologies. Identify and hire talent to foster innovation and excellence. Proven experience in assessing business value, risk mitigation, cost optimization, and return on investment. Deliver results based upon annual goals, department goals and management requests. Develop department budget, performance standards, and schedules. Establish operating policies and procedures. Implement initiatives for continuous improvement and ideas for positive disruption Basic Qualifications: A bachelors degree in an IT subject area (computer science, information systems, etc.) or equivalent experience. 10+ years of experience in IT Infrastructure operations, with a strong focus on server & storage platforms (e.g., Windows Server, Linux, Storage & Backups, Virtualization) Proven leadership experience managing or working on global/diverse teams Strong knowledge of ITIL frameworks, service operations, and process improvement methodologies. Demonstrated leadership, influence, communication, presentation, and facilitation skills. Demonstrated strong partnership skills and influence with business partners inside business unit context. Demonstrated influence and communication skills across all levels of IT. Strong organizational and communication skills with multiple examples of being able to convey complex ideas and thoughts in manners that resulted in definitive directions and results. Strong negotiation skills. Deep vendor management experience. Proactive, demonstrated ability to challenge the status quo and strong ability to drive peers and above to timely decisions. A high level of intellectual curiosity, external perspective, technical aptitude and innovation interest. Demonstrated experience in service transformation with a focus on people, process, and technology. Experienced in delivering and sustaining solutions throughout software development lifecycle: design, engineering, construct, testing, deployment, and support of software solutions, platforms, services, and capabilities. Demonstrated ownership of sustainable capabilities and services within the budget, timeline, and scope constraints. Demonstrated business and technical acumen through interactions with key business and IT leadership. Additional Skills / Preferences: Master s degree in IT subject area (computer science, information systems, etc.). Basic understanding of cloud technologies (Azure, AWS) and hybrid cloud environments. Proficient in utilizing monitoring tools such as Splunk or similar platforms. System Maintenance and Monitoring: Ensure the stability, performance, and security of Linux / Windows / Cloud-based / Virtualization / Storage systems. Monitor system health, troubleshoot issues, and implement necessary fixes. Customer Support: Provide timely and effective support to customers on an as-needed basis. Address and resolve technical issues, ensuring minimal disruption to services. Experience with Agile and DevOps methodologies
Posted 6 days ago
2.0 - 7.0 years
0 Lacs
Bengaluru
Work from Office
Location : Bangalore Type : Internship Duration : 6 Months About Phoenix Phoenix is Myntra s initiative specifically designed to offer a launchpad to women on career break. It is a six month internship that ensures a conducive environment facilitating a smooth transition back to work. With structured on-boarding, customized learning and development programs, mentorship opportunities, on the job learning and best in class benefits, we aim to provide an environment that is supportive, so that you can re-discover your career with us. During your internship with us, you will get the opportunity to work with the best talent in the e-commerce industry and work on projects that match your interest, abilities and could lead to full-time employment with Myntra. Roles & Responsibilities Increase sales and profitability of business to drive sustainable growth Manage relationships with brand partners and establish Myntra as the preferred destination for customers as well as brand partners. Scaling the brands on the platform with continuous work across selection, catalogue, marketing etc. Identify white spaces in the portfolio and onboard/develop potential brands to fill the gap Manage On App Category visibility planning Analyze data and reports from various sources, Responsible for creating and maintaining, consolidating various reports Operational excellence - Candidate should have prior experience or enough knowledge to manage day to day operational issues effectively related to cataloging, pricing, merchandising and discount monitoring. Stay updated on industry trends and market competitions in Ethnic wear profile. Qualifications & Experience Candidate should have 2+ Years of experience Preferred from Fashion e-com or retail background Proficient in Advance Excel Should have minimum 6 months career gap at present. " Who are we? Myntra is India s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we ve always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We re bold in our thinking, agile in our execution, and collaborative in spirit. Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in. We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us. Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.
Posted 6 days ago
0.0 - 2.0 years
12 - 16 Lacs
Hyderabad
Work from Office
SUMMARY The People Operations Senior Associate supports the smooth execution of Human Resources (HR) operations for Arete s Center of Excellence (CoE) in the APAC region. The role focuses on delivering efficient and timely administrative support across core HR processes, including employee lifecycle activities, data management, documentation, and process compliance. The People Operations Senior Associate collaborates with HR team members to execute daily operations and contribute to special projects that enhance employee experience and process effectiveness. The position requires a working knowledge of HR practices and a commitment to operational excellence, enabling consistent support for employees and organizational goals. ROLES & RESPONSIBILITIES Collaborates with the recruitment team to share candidate updates and ensure smooth coordination throughout the hiring process Supports recruitment efforts by managing candidate communication and scheduling interviews to deliver a seamless candidate experience Manages the issuance of employment contracts and ensures accurate documentation and secure recordkeeping Provides pre-offer and post-offer support through the Arete Connects program to enhance candidate engagement Facilitates quick start onboarding presentations for new hires to support a smooth transition into the organization Coordinates with payroll, benefits, and other HR functions to ensure cohesive communication and integration of employee data Schedules post-offer engagement touchpoints to maintain consistent communication with candidates during the onboarding phase Conducts reference and background checks and maintains accurate records in the Human Resources Information System (HRIS) Routes HR-related inquiries to appropriate team members to provide timely responses and support Publishes periodic HR reports to provide data insights that inform people strategies and decision-making Schedules and supports HR events and meetings to ensure effective planning and stakeholder participation Contributes to ad-hoc HR projects such as employee feedback surveys to improve the overall employee experience Maintains and updates employee records and data changes in the Workday to ensure accuracy and compliance Tracks onboarding completion, probation timelines, and documentation milestones to ensure timely HR interventions and compliance Responds to employee queries related to policies, documentation, or onboarding processes to provide first-level HR support Supports documentation audits by preparing relevant files and ensuring policy-aligned filing practices Collaborates with People Partners and HR Business Partners to prepare reports or documentation required for employee lifecycle events (e.g., transfers, exits) Monitors service request queues or tickets to ensure timely closure and SLA adherence for HR operational tasks Maintains HR process documentation and identifies minor gaps or updates to enhance standard operating procedures (SOPs) Coordinates logistics and communications for HR engagement programs and new hire orientation session May perform other duties as assigned by management SKILLS AND KNOWLEDGE Understanding of human resources processes and industry-standard best practices Proficiency in Microsoft Office applications, including Word, Excel, and Outlook Demonstrated ability to maintain high standards of professionalism, quality, and process efficiency Effective written and verbal communication skills to engage with internal and external stakeholders Ability to independently manage tasks and proactively contribute to process improvements Ability to manage sensitive employee data with confidentiality and integrity Strong organizational and time management skills to prioritize and execute tasks effectively Experience in an onboarding specialist role Ability to provide responsive and employee-centric service during onboarding and HR support interactions Proficiency in English (spoken and written) JOB REQUIREMENTS Bachelor s degree and 0 - 2 years related experience DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the Human Resources Department will be subject to disciplinary action up to and including termination. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Posted 6 days ago
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