6445 Operational Excellence Jobs - Page 8

Company Profile Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practition...

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Medtronic is expanding their footprint for Diabetes Care with a center in Pune and as the Business Transformation Manager (PFS) for Patient Financial Services, India, this role is responsible for will lead process improvement and transformation initiative for PFS, with a strong focus on business outcome matrix within Patient Financial Services. The Diabetes Operating Unit focuses on improving the lives of those within the global diabet...

Lead Engineering Execution: Manage the overall execution of the SaaS product roadmap, including both applications and platform. Ensure that development teams meet deadlines, quality standards, and business objectives. Cross-Functional Collaboration: Partner with product, engineering, and business teams to drive alignment on strategic goals, prioritize initiatives, and maintain clear communication across geographically dispersed teams. Operational Excellence: Oversee the day-to-day operations of the engineering function, ensuring operational efficiency, scalability, and sustainability of the SaaS product portfolio. Program Governance: Develop and implement program management processes and fra...

This role will be the expert in the Project System, Investment Management, and Asset Accounting modules of SAP and is responsible to sustain the ERP FBM solution. Ensure appropriate integration of processes across the organization. Accountable for providing sound solutions to the Business. Communicates/coordinates across Business and IT to resolve critical incidents impact to business operations. Provide support to the SAP team and business users in optimizing business processes within the SAP environment. Stay up to date with the latest developments in SAP functionality and identify opportunities for process improvements and automation. SAP Cross-Functional Delivery Collaborate with deliver...

Process standard deals in the trade inventory system and prepare all documents based on approved templates. Coordinate and align with external and internal stakeholders to resolve execution issues, assisting as necessary. Settle standard transactions to ensure quality settlement for supervisors review. Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff. Support system upgrades and process improvement initiatives to ensure operational excellence and efficiency. Other duties as assigned Qualifications Minimum Qualifications Bachelor s degree in a related field or equivalent experience Minimum of four years of relate...

Partner with regional and global teams to discover, map, and optimize end-to-end business processes, aligning with enterprise transformation goals Leverage data and digital tools (e.g., process mining, analytics, and automation) to uncover inefficiencies and recommend actionable improvements Apply Lean Six Sigma and design thinking methodologies to simplify, standardize, and automate processes that impact operational performance and customer experience Serve as a subject matter expert and trusted advisor to internal stakeholders by synthesizing insights and building strong business cases for change Support the development of process improvement standards, toolkits, and reusable methodologies...

We are seeking a dynamic and strategic leader to head ourRetail Operations. The role demands complete ownership of store performance,profitability, and expansion while ensuring exceptional customer experience andoperational excellence. Key Responsibilities: Full P&L ownership for all retail stores. Drive sales, profitability, and operational KPIs across 100+stores. Lead store operations, merchandising, visual display, and customer experience. Implement standard operating procedures (SOPs) for seamless execution. Manage expansion strategy new store openings, marketentry, and ROI optimization. Build and mentor a high-performing retail team (regionalheads, store managers, staff). Ensure complia...

Position Purpose The main responsibility of Stability Resilience division is to support the IT strategy Production and gathers activities contributing directly to the stability and integrity of the Production and to the Information Systems resilience. Within the division, the domain Control Tower Process Framework oversees the Global Production Information System and produces the Dashboards to pilot the main IT processes with the goal to maintain a high stability and Quality of the IT Production. This domain includes the following teams: Solvium solution (CritSit) Prodtracker Dashboards Operational Dashboards with Tableau Software Change Management Problem Management Availability Management ...

Job Summary The Chief Operating Officer (COO) is a strategic and visionary leader responsible for the day-to-day operations and execution of the company's growth strategy. As the right hand to the CEO, the COO will translate the company's vision into a high-performing operational reality. This role requires an experienced, hands-on leader who can drive operational excellence across all restaurant units, optimize systems and processes, and foster a culture of exceptional performance and guest satisfaction. The COO will be directly responsible for leading the operations, culinary, and supply chain teams. Key Responsibilities 1. Operational Leadership & Strategy: Strategic Execution: Partner wi...

The RSA End-to-End (E2E) Process Improvement (PI) Team Lead is placed within our Operations division and is directly reporting to the Global RSA E2E PI Senior Manager The role is a manager at the forefront of reshaping and optimizing operational processes through continuous process improvement and digitalization initiatives, not acting as global role This position involves executing a comprehensive E2E process improvement transformation strategy for the RSA operations department, as well as expertise in identifying and integrating evolving automation/Artificial Intelligence technologies to enhance efficiency, streamline processes and drive innovation The RSA E2E PI Team Leadcollaborates acro...

- Productivity improvement - Operational excellence - Sales Transformation - Yield improvement - Throughput improvement - Manpower rationalisation - Supply chain redesign Required Candidate profile Excellent Communication, Story telling & Presentation skills, MCS design &implementation. Can be based in any metro within India. Willing to travel, as we work 100% of the time from client locations.

We are seeking an experienced and proactive Duty Manager Operations to lead and manage the core operational departments: Reservation, Allotment, and Tracking. This role will also be responsible for enhancing customer experience, leading the frontline team, and ensuring seamless execution of ground-level operations, equivalent to an Operations Manager position. The ideal candidate will have strong leadership skills, industry knowledge, and the ability to handle high-pressure situations in a dynamic environment. Key Responsibilities: 1. Departmental Leadership: Supervise and coordinate daily activities across Reservation, Allotment, and Tracking teams. Ensure proper resource allocation and smo...

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to ‘Deliver the best people flow experience’. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Job Title – Head of APM - Supply Chain Escalator Development (ISU) Job Location – Chennai, India Reports to – Head of APM Supply Chain The Head of APM - Supply Chain Escalator Devel...

Base Operations & Performance: Operational Excellence Contributing towards the maintenance of defined OTP levels Coaching and counselling allocated crew. Conducting daily crew briefings as defined in performance indicators Required Candidate profile Education Mandatory: Graduate in any discipline Preferred: Postgraduate in Management | Ops Experience: Minimum of 1 years in in-flight people management roles, preferably with flying experience

You are a part of a global energy business that is dedicated to providing light, heat, and mobility to millions of people every day. As a Procurement Operations Manager - OTR, your role involves actively supervising and handling requisitions and shopping carts to ensure compliance with internal policies and service level agreements. You will drive continuous improvement initiatives across the O2R process to enhance accuracy, efficiency, and cycle time. Acting as a key liaison between internal collaborators and external suppliers is crucial to ensure seamless execution of procurement transactions. - Ensure adherence to global procurement policies - Lead and develop a high-performing procureme...

Role Overview: You will lead the Data and System Governance organization for GCS, overseeing governance of all Systems used to support business activities within GCS and TRD (SAP only). In partnership with Dev IT, you will coordinate system improvement initiatives, monitor performances through KPIs, and maintain a high-performing support model for Business by aligning with stakeholders for issue resolution. Key Responsibilities: - Develop and execute data governance strategy for Clinical supply chain - Create a governance framework and improve data stewardship processes - Manage dedicated resources and optimize planning - Lead data and digital transformation initiatives to make GCS a data-dr...

Role Overview: As a qualified candidate for the position, you will have a minimum of 12 years of experience specializing in Property & Casualty (P&C) Insurance. Your background should showcase a successful track record in overseeing complex service delivery and managing diverse projects, particularly within the Insurance industry. You will be expected to lead teams consisting of 100 or more Full-Time Equivalents (FTEs). Key Responsibilities: - Define, implement, and successfully complete projects within specified timelines and budget constraints. - Manage various stakeholders effectively while adapting to a fast-paced and ever-changing environment. - Devise contingency plans for staffing flu...

As a Senior Manager - Capex Fixtures at Tata Electronics Pvt. Ltd., you will play a crucial role in ensuring compliance with corporate policies and procedures. Your responsibilities will include: - Developing and managing fixture vendors - Driving the overall localization strategy - Optimizing operational excellence - Ensuring on-time delivery To excel in this role, you must possess a target-oriented mindset, demonstrate strong teamwork, and maintain a can-do attitude. Excellent communication skills are essential, along with a deep understanding of the Electronics Manufacturing Services (EMS) business. The ideal candidate will have at least 10 years of working experience in the EMS industry,...

StoreDaDa, a cutting-edge eCommerce platform incubated by WebCastle, a renowned global technology and digital solutions provider, is dedicated to revolutionizing the eCommerce industry with scalable, tech-driven solutions for diverse markets. To facilitate business growth and operational efficiency, StoreDaDa is seeking a proactive and strategic Head of Sales and Operations with a solid background in IT/eCommerce sales and multi-functional operations leadership. As the Head of Sales and Operations, you will have a pivotal role in steering revenue growth, streamlining internal systems, enhancing customer satisfaction, and ensuring StoreDaDa's success in domestic and international markets. You...

Role & responsibilities As a Manager in the Process Excellence & Design team, you will play a pivotal role in shaping the strategic direction of seller experience. The role demands a deep understanding of optimizing experience delivery while ensuring operational efficiency and cost-effectiveness. You will lead initiatives aimed at improving contact center performance, reducing operational costs, and enhancing the overall seller journey. A strong focus on automation, process re-engineering, and data-driven decision-making will be key to success in this role. About the team The Seller Experience team is dedicated to elevating the experience of sellers across every interaction point with Flipka...

Role Overview: As a Business Operations Manager at Salesforce, you will play a crucial role in various aspects including Strategy, Program planning, Operational excellence, Governance, and Enablement. Your responsibilities will involve implementing the global business vision and strategy of Salesforce PS Global Delivery Center (GDC). You will be required to drive programs of strategic importance, work closely with stakeholders and cross-functional teams, and manage partner resources effectively to ensure the achievement of GDC's goals. Key Responsibilities: - Implement the global business vision and strategy of Salesforce PS Global Delivery Center (GDC) - Drive programs of strategic importan...

Role Overview: As a Senior Associate at PwC, you will be part of a team that helps organizations solve complex business issues from strategy to execution. Your role will involve collaborating effectively with others, providing feedback, and identifying opportunities for improvement. By following risk management procedures and staying informed about industry developments, you will contribute to adding value to the organization. Key Responsibilities: - Inviting and giving constructive feedback in real-time. - Collaborating effectively with team members. - Identifying and suggesting improvements when problems or opportunities arise. - Handling, analyzing, and manipulating data responsibly. - Fo...

As a Service Sales Manager at Siemens Energy, you will lead and manage the regional Services Client Managers team in India to achieve year-over-year bookings growth and develop the selling organization. Your responsibilities will include setting sales targets, maintaining bookings forecast, coaching the sales team, deploying Services initiatives, and ensuring growth targets are met. Additionally, you will support the client-facing team in customer visits and negotiations, govern the use of sales policies, communicate the company's vision, oversee the Limits of Authority process, and drive the implementation of digital tools for high efficiency. Key Responsibilities: - Lead and manage the reg...

Role Overview: As a Manager in our Noida office, you will be responsible for meeting client SLA's regarding Productivity, Quality, and TAT. You will develop strategies to reduce attrition and enhance employee satisfaction by staying connected with the team and understanding their needs to influence them positively. Key Responsibilities: - Conduct monthly performance reviews of Agents and Assistant Managers - Execute quarterly and annual appraisals - Mentor Agents and TL - Drive reward and recognition activities to boost enthusiasm and participation - Identify areas for enhancement, scope projects, and involve relevant stakeholders for process improvement - Review KPI performance regularly - ...

As a leader in this role, you will be responsible for building and leading a high-performing team in the South Zone to efficiently manage and scale the delivery network. Your strong business acumen will be crucial in effectively communicating team objectives and driving the organization towards achieving results in a fast-paced environment. Operational excellence and scalable process improvements will be key focus areas, with a primary goal of meeting client requirements in logistics, quick commerce, and e-commerce operations. Your problem-solving skills and proactive approach to addressing challenges will play a vital role in ensuring smooth process execution, with a strong emphasis on qual...