6445 Operational Excellence Jobs - Page 6

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all cust...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Reconciliation Job Location:Gurgaon, Bangalore and Mumbai Shift Time:2:00 PM-11:30 PM JOB DESCRIPTION: Responsibilities: Hands on experience with asset servicing, processing of paydown, interest and corporate actions for bonds- both mandatory and voluntary corporate actions. Hands on experience of using Bloomberg / Refinitiv / DTC for checking trade tickets, accrued interest, corporate actions etc. Good to have knowledge on deal documents for private bonds. Good to have knowledge on waterf...

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Trade Support Role Purpose The purpose of the role is t...

About the Role We are looking for a proven leader to head our BFSI division and drive growth, governance and operational excellence. With 15+ years in banking, you will bring deep expertise in loan servicing, operational risk, compliance and quality assurance while building and leading high-performing teams and a culture of risk awareness, quality, innovation and accountability. Key Responsibilities: Define and execute the BFSI strategy to drive business growth and client satisfaction. Develop and implement business development strategies to expand service offerings, increase market share, and enhance profitability. Lead end-to-end loan operations, servicing, and risk management. Build a str...

The Team: The Private Markets Data Operations Team provides exceptional insights and analytics that empower clients in the private markets landscape. The purpose of this team is to generate unique market-leading data, ensuring accuracy, completeness, and timeliness. By leveraging innovative data collection and analytical techniques, we enhance transparency and deliver actionable insights that inform strategic decision-making. Our culture of innovation prioritizes Lean methodologies and automation to streamline processes and improve data integrity. Through strong stakeholder relationships and a deep understanding of market dynamics, we position ourselves as trusted partners, equipping clients...

About Us: Join a forward-thinking & rapidly growing Newton School - A rapidly growing edtech dedicated to transforming the education scenario. We foster a collaborative, high-performance culture committed to operational excellence, strategic HR practices and overall employee engagement. Role Overview: We are seeking an HR Operations & Payroll Specialist with 6–8 years of experience to own and streamline our payroll and HR operations processes. The ideal candidate will bring strong payroll expertise, attention to detail, and the ability to navigate the dynamic environment of a growing startup. Prior experience in managing payroll in a startup setup will be a strong plus. Key Responsibilities:...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Hotel and Lodging Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or appl...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they uti...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, your typical day involves serving as the primary liaison between clients and the sy...

The MPA team is currently expanding and seeks experienced industry / advisory professionals to undertake challenging assignments in a high-performance work environment. Engineering Degree and Post-Graduation in Management 11 to 15 years of post-qualification experience in project management with industrial construction of Oil Refinery, Chemical Plants and similar Manufacturing Plant Projects. Functional experience in project controls, project planning and monitoring, budget and cost management, project reviews, PMO set-up and implementation, risk management, procurement and contract management is desired. Credentials offered by the Project Management Institute and/or other credentials in the...

About The Role Skill required: Payroll - Payroll Organization Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDefine the payroll service delivery model. Define roles and responsibilities of the payroll organization including processing, administration, garnishments, taxes, time and attendance, shared service center, call center, and others. Define roles and responsibilities of payroll related jobs and positions. What are we looking for? Is accountable for th...

About The Role Skill required: Payroll - Payroll Organization Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDefine the payroll service delivery model. Define roles and responsibilities of the payroll organization including processing, administration, garnishments, taxes, time and attendance, shared service center, call center, and others. Define roles and responsibilities of payroll related jobs and positions. What are we looking for? Is accountable for th...

Specialist - Change Management Overview We are seeking a Specialist - Change Management to join our Work Dynamics Technologies (WDT) Operations Team. This role is a key member of our WDT Operations Center of Excellence, supporting WDT Operations Leadership, and partnering with product management, matrixed operations leaders, and cross-functional business stakeholders to drive operational quality within the organization. This role combines operational excellence and attention to detail to optimize our Work Dynamics technology portfolio and deliver exceptional business outcomes. Key Responsibilities As Specialist - Change Management for JLL, you will be a key contributor to operational excelle...

What this job involves: This role serves as a critical support position within JLLs facilities management operations, providing comprehensive oversight of site operations, team leadership, and client service delivery. You will act as a key backup to the Post Facilities Manager while managing multiple vendors, maintaining operational excellence, and ensuring compliance with health and safety standards. The position directly contributes to JLLs business objectives by delivering world-class facility services, maintaining strong client relationships, and driving continuous improvement initiatives. This is an excellent opportunity to develop leadership skills in a dynamic facility management envi...

What this job involves: As a Facilities Manager at JLL, you will oversee comprehensive low-side soft services operations while ensuring exceptional client satisfaction and operational excellence. This dynamic role combines hands-on facility management with strategic planning, requiring you to maintain high housekeeping standards, manage vendor relationships, and deliver cost-effective solutions. You will serve as the primary point of contact for facility-related escalations while driving continuous improvement initiatives that support our clients business objectives and contribute to JLLs reputation for delivering transformative real estate solutions. What your day-to-day will look like: Con...

Position Summary The EHS & Quality Lead develops and implements comprehensive environmental, health, safety, and quality management programs across Stripes APAC facilities. This strategic role ensures regulatory compliance, promotes a safety-first culture, drives continuous improvement, and implements standardized quality processes that enhance operational excellence and workplace experience. The position serves as the key subject matter expert for EHS and quality management within the APAC region. Key Responsibilities Develop, implement and maintain EHS policies, procedures, and programs across Stripes APAC locations Ensure compliance with local, national, and Regional regulatory requiremen...

What this job involves: As a Soft Service Manager at JLLs APAC Integrated Facilities Management (IFM) team, you will drive standardization and process excellence across APAC soft services operations while working in close partnership with our Singapore-based Program Performance Manager to deliver comprehensive soft services management across the region. This strategic role combines process improvement expertise with operational leadership, requiring you to lead development and implementation of standardized processes and best practices, create and maintain standard operating procedures for soft services, and establish quality control mechanisms to ensure consistent service delivery while dri...

As a Senior Backend Engineer in the Messaging team, you will collaborate with a dedicated team responsible for one of Truecallers critical systems: the messaging platform. This includes the services to distribute: instant messages, business messages, and push messages. The impact you will create: Design and develop high-volume, low-latency services and cope with the challenge of working in a distributed environment. Operate mission-critical services at high availability. Collaborate across business units and drive solutions. Explore new solutions and technologies. Build a scalable and reliable system. What you bring in: 6+ years of experience with Scala, Java, or Go Experience of working wit...

Job Title: Operational Excellence Manager Business Unit: SGO Job Grade G11A Location : Sikkim, Unit II At Sun Pharma, we commit to helping you Create your own sunshine by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine As you enter the Sun Pharma world, you ll find yourself becoming Better every day through continuous progress. Exhibit self-drive as you Take charge and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we Thrive together and support each other s journeys. Key responsibilities: To work closely with site leadership and help them t...

Job : Director- Cyber Security Jobs in Chennai (J49633)- Job in Chennai Director- Cyber Security (Job Code : J49633) Job Summary 15 - 23 Years Director- Cyber Security BBA/BMS, BBI, BCA, BCom, BCS Educational Level: Graduate/Bachelors Industrial Type: IT-Software/Software Services Functional Area: IT Software - Network Administration / Security Key Skills: Cyber Security Job Description Experience aligning cybersecurity initiatives with business goals, risk management strategies, and regulatory requirements. Skilled in stakeholder engagement, executive communication, and navigating complex organizational dynamics. Demonstrated success in building high-performing teams, developing talent, and...