8866 Operational Excellence Jobs - Page 4

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What...

About The Role About The Role Associate Manager (CL-8) Job Title :Workplace Associate Manager (CL-8) Management Level :CL 8 Work Location :Pune Must have Skills :Experience in Integrated Facility Management and Administration Good to have Skills :Microsoft Excel, Power BI, PMP Certification Department :Corporate Function Job Summary Workplace Operations is responsible for overseeing the day-to-day management of integrated facilities across assigned locations, ensuring seamless delivery of services aligned with business needs, compliance requirements, and corporate standards. The role involves managing vendor performance, engineering services, statutory compliance, real estate coordination, a...

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation/Master of Business Administration Years of Experience: 10 to 14 years What are we looking for Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap Should have delivered large scale end-end Process Transformation projects for global clients Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing D...

About The Role Skill required: Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation/Master of Business Administration Years of Experience: 10 to 14 years What would you do Visit us at www.accenture.com.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transf...

Your Role Lead and manage Major Incident, Problem, and Change Management processes to ensure minimal business impact and high service quality. Act as the primary point of contact during major incidents, coordinating resolution efforts and stakeholder communication. Conduct root cause analysis for recurring issues and maintain the Known Error Database (KEDB). Drive CAB/ECAB meetings and ensure compliance with Change Management processes. Oversee service level management (SLM) and ensure adherence to ITIL standards. Collaborate with cross-functional teams for process consulting, stakeholder management, and continuous service improvement. Support process audits, compliance checks, and escalatio...

Your role and responsibilities In this role, you will have the opportunity to contribute significantly to the Quality team is dedicated to implementing a culture and practice of excellence throughout the entire value chain of the organization, to increase customer satisfaction and improve profitability in a sustainable way. This role is contributing to the Smart power Business and the role reports to Manufacturing Quality Manager and is in Nelamangala, Bangalore, India as a Quality Specialist /Test Engineering Supervisor, will support production processes to ensure optimization of cost, quality and on time delivery of products. You will be mainly accountable for: Safety & Quality Management ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client q...

Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols a...

Role & responsibilities : Understanding the companys current ecosystem & workflow Defining & improving processes Establishing KRAs / KPIs Standardizing inter-department coordination Driving operational efficiency & accountability Improving employee workflow & performance structure Key Skills Required: Strong grasp of Agile (Scrum/Kanban) and Lean methodologies Proven track record in process improvement, operations optimization, or program management. High proficiency in project management tools (JIRA, Confluence, Asana, ClickUp, Trello) Working knowledge of dashboards & data visualization (Google Data Studio, Power BI, Looker Studio) Experience with automation or AI tools for process enhance...

Systems Management & Operations Oversee all electrical, HVAC, and building management systems with 100% uptime targets Execute comprehensive 52-week Planned Preventive Maintenance program Manage critical incident response with 5-minute reporting for major disruptions Coordinate Annual Maintenance Contracts and vendor performance management Compliance & Risk Management Ensure full regulatory, environmental, and safety compliance across all operations Conduct monthly facility audits and maintain audit-ready documentation Manage business continuity and disaster recovery protocols Maintain current safety certifications and compliance records Financial & Vendor Oversight Process technical service...

Oversee daily operations and performance across multiple Blown locations. Recruit, train, and mentor Salon Managers and staff to ensure high-quality service delivery. Monitor and evaluate salon performance, including revenue, customer satisfaction, and operational standards. Develop and implement sales strategies to achieve business targets across the cluster. Maintain optimal staffing levels and schedule staff efficiently across all salons. Ensure all salons comply with hygiene, safety, and brand standards. Handle escalated customer issues and ensure prompt, satisfactory resolution. Monitor inventory levels and coordinate stock replenishment for all locations. Conduct regular audits to ensu...

Collaborating with Sales Teams to understand customer needs and develop engineered solutions (for renewable, hybrid, and microgrid projects) that are practical, meet requirements, and align with financial targets Working with the Modeling, Pricing, and Project Engineering teams to develop detailed technical proposals Leading concept development and ensuring the accuracy of outline engineering for complex sales enquiries Translating technical requirements from RFQ/Tender documents into implementable solutions Supporting material specifications and costing inputs for bespoke purchases Managing outline engineering and cost deliverables for large RFQs/Tenders (specifically those over $10M USD) A...

Ways of Working - Mandate 3 : Employees to be located in their place of posting / respective office base location, 5 days WFO and rotational shifts, as & when needed as per business requirements. About CREW: Crew is Swiggy s newest venture a smart, always-on personal concierge app that handles life s ugh, I ll do it later moments. From scoring that impossible dinner table to planning epic getaways or finding the perfect last-minute gift, Crew s got it covered. Think of it as your go-to problem solver, surprise planner, and everyday life-simplifier all rolled into one sleek app. Join us in building the future of effortless living, one perfectly handled task at a time. Job Description: About t...

Direct and oversee multiple large-scale CRE projects from initiation to completion Develop comprehensive project strategies, timelines, and resource allocation plans Lead cross-functional project teams including architects, contractors, consultants, and internal stakeholders Ensure projects align with client objectives and organizational goals Operations Management Establish and maintain operational processes and best practices across project portfolio Monitor project performance metrics and KPIs Implement quality assurance protocols and risk management strategies Drive continuous improvement initiatives to enhance operational efficiency Client & Stakeholder Management Serve as primary point...

Handle user requests from intake to fulfillment within your assigned service desk (Dining and Experiences, Travel, Event Planning, Govt/ Official process guidance, and Home Service assistance). Plan, coordinate, and execute tasks by engaging relevant third-party vendors or agencies. Communicate clearly and empathetically with the client, ensuring timely updates and delightful service. Customize solutions based on client preferences and context. Track request status, vendor performance, and user satisfaction metrics. Adhere to SOPs while applying creative problem-solving to enhance service delivery. Background for Hiring: College graduates (MBA, BBA, B.Com, B.Tech, etc.) 2-5 years of experien...

Job Description : Role Associate Director/Director Support will lead the global customer support function and success operations for enterprise telecom and marketing automation solutions. The role demands a strategic leader who can blend deep technical expertise with strong business acumen to ensure operational efficiency and exceptional customer experience across multiple geographies. Key Responsibilities Customer Success Relationship Management Serve as the executive for strategic accounts, ensuring business growth and retention. Build and maintain trusted relationships with senior client stakeholders. Ensure 99.9% SLA adherence across all customer accounts through proactive governance and...

You have a keen eye for aesthetics, balance, and visual storytelling that communicates ideas clearly and creatively, within the brand guidelines. You enjoy collaborating with cross-functional teams from marketers to consultants and can translate abstract ideas into impactful visuals You are detail-oriented, quality-driven, and take full ownership of your designs from concept to delivery You can manage multiple design requests, prioritize effectively, and meet deadlines without compromising quality You stay curious, keep up with design trends, and love experimenting with new tools or techniques You communicate your ideas clearly visually and verbally and can confidently present your work to s...

1. Partner Onboarding & Certification Coordinate with the Business Development team to ensure seamless handover post-MoU signing. Lead onboarding sessions with Training Partners covering operational protocols, compliance expectations, and system usage (MSU Partner Connect, SIDH). Facilitate issuance of Training Partner Certificates in line with the MSU Partnership Certification Framework. Ensure timely renewal, revocation, or interim certification in compliance with MSU policy. 2. Partner Account Management Act as SPOC for assigned Training Partners for all operational, technical, and business queries. Maintain up-to-date partner records, documentation, and communication logs in the MSU MIS....

Collaborate to design and implement deployment approaches using automated CI/CD pipelines Design, develop, test, and implement solutions for availability, reliability, and scalability Implement infrastructure, configuration, and network as code for applications and platforms Resolve complex problems with technical experts, stakeholders, and team members Utilize service level objectives to proactively resolve issues before customer impact Support the adoption of site reliability engineering best practices within the team Required qualifications, capabilities, and skills Formal training or certification on site reliability concepts and 3+ years applied experience Proficient in site reliability...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Support manufacturing operations excellence, process improvement Lead in all functional activities Review TPM practices and align to six sigma methodologies Business Process Re-engineering Required Candidate profile UG/PG in Prodn / Industrial Engg with 3+ yrs exp in TPM with leading compannies Natives of Kerala preferred Willing to travel Job location - Kochi

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...