2126 Operational Excellence Jobs - Page 14

Xponential Systems is a prominent digital transformation company with a strong foothold in the tech industry for over 12 years. We have a dedicated team of over 650 skilled engineers and experts, operating in multiple countries, including India, UAE, Singapore, and Dubai. Specializing in Low Code No Code solutions, we are also recognized as an Authorized Zoho Partner, offering expertise in the Zoho One site. About the Role We are a digital transformation company, focused on helping businesses streamline their processes and systems using cutting-edge solutions like Zoho, Odoo, Automation Anywhere, and the GRC platform Corporator. As a Senior Manager, you will play a critical role in leading project implementation, driving client success, and supporting pre-sales efforts to enable businesses to achieve operational excellence and efficiency. This role combines strategic project management with a strong emphasis on client relationship management and presales consulting to deliver innovative digital transformation solutions. Key Responsibilities: Project Management Lead end-to-end implementation of Zoho, Odoo, Automation Anywhere, and Corporator solutions for clients, ensuring seamless project execution. Develop detailed project plans, manage resources, and monitor progress to ensure timely delivery within scope and budget. Collaborate with cross-functional teams, including consultants, developers, and technical leads, to deliver tailored digital transformation solutions. Anticipate project risks, resolve challenges proactively, and maintain high standards of quality. Act as the primary liaison between clients and internal teams to ensure alignment on project goals and deliverables. Requirements Required Skills & Experience: Minimum 10+ years of experience in Project Management, with at least 2 years leading Zoho implementation projects. Deep expertise in multiple Zoho modules: Zoho CRM, Zoho Books, Zoho People, Zoho Projects, Zoho Creator, Zoho Inventory, Zoho Analytics, etc. Strong understanding of business process automation, workflows, and integrations using Zoho suite. Experience working with APIs, third-party integrations, and custom module development. Excellent leadership, communication, and stakeholder management skills. Proven track record of managing multiple projects simultaneously. Hands-on experience with Agile/Scrum methodologies is a plus. PMP / PRINCE2 / Agile certifications preferred. Bachelor s/Master s degree in Computer Science, Information Technology, or related field.

The Team Lead is responsible for supervising a team of contact centre agents handling Credit Card-related inquiries, transactions, and support services. This role ensures the delivery of high-quality service, achievement of performance metrics, adherence to banking compliance, and development of team capabilities in a fast-paced, customer-centric environment. Key Responsibilities: Team Supervision & Performance Management Lead, coach, and motivate a team of contact centre agents to achieve individual and team KPIs (AHT, FCR, NPS, etc.). Monitor daily operations, ensuring efficient handling of inbound/outbound customer interactions related to banking services (account inquiries, loan status, transactions, etc.). Conduct regular performance evaluations and provide constructive feedback to team members. Operational Excellence Manage workforce scheduling, adherence, and real-time monitoring to ensure service levels are met. Identify areas of improvement and implement action plans to enhance service delivery. Escalate complex issues as necessary while ensuring timely resolution. Training & Quality Assurance Facilitate training and upskilling of new and existing agents on banking processes, systems, and customer service protocols. Conduct call monitoring, quality assessments, and audits to ensure compliance with banking regulations and internal policies. Reporting & Documentation Prepare and submit daily/weekly/monthly performance reports to management. Maintain accurate documentation of team activities, coaching sessions, and incident logs. Customer Experience Focus Champion a customer-first culture by continuously improving service standards and ensuring a smooth and professional customer experience. Handle escalated customer complaints and complex queries with professionalism and empathy. Qualifications & Requirements: Bachelors degree (preferred) or equivalent relevant experience. Minimum 3-5 years of experience in a contact centre environment, with at least 1-2 years in a supervisory or team lead role. Experience in banking, financial services, or regulated customer support processes is strongly preferred. Strong leadership, coaching, and people management skills. Excellent communication skills verbal and written. Preferred Skills: Certification in customer service or contact centre management is a plus. Proficiency in using banking software or platforms. Analytical mind-set with the ability to interpret performance metrics and implement data-driven improvements.

Location- Lonad (Mumbai) or Hoskote (Bangalore) - Guide regional and site excellence leads for Continuous Improvement projects - Provide SME knowledge, data, information and existing information - Sustains process improvements identified during CI projects

Education :- CIPET/Diploma in Plastics Salary: - From 10 to 13 Lacs PA Location:- Daman Industry:- Plastics Notes:- Candidates must have experience in Plastic (Household/Thermoware) products. Call +91 9157895300

Key Responsibilities: Team Supervision Performance Management Lead, coach, and motivate a team of contact centre agents to achieve individual and team KPIs (AHT, FCR, NPS, etc.). Monitor daily operations, ensuring efficient handling of inbound/outbound customer interactions related to banking services (account inquiries, loan status, transactions, etc.). Conduct regular performance evaluations and provide constructive feedback to team members. Operational Excellence Manage workforce scheduling, adherence, and real-time monitoring to ensure service levels are met. Identify areas of improvement and implement action plans to enhance service delivery. Escalate complex issues as necessary while ensuring timely resolution. Training Quality Assurance Facilitate training and upskilling of new and existing agents on banking processes, systems, and customer service protocols. Conduct call monitoring, quality assessments, and audits to ensure compliance with banking regulations and internal policies. Reporting Documentation Prepare and submit daily/weekly/monthly performance reports to management. Maintain accurate documentation of team activities, coaching sessions, and incident logs. Customer Experience Focus Champion a customer-first culture by continuously improving service standards and ensuring a smooth and professional customer experience. Handle escalated customer complaints and complex queries with professionalism and empathy. Qualifications Requirements: Bachelors degree (preferred) or equivalent relevant experience. Minimum 35 years of experience in a contact centre environment, with at least 12 years in a supervisory or team lead role. Experience in banking, financial services, or regulated customer support processes is strongly preferred. Strong leadership, coaching, and people management skills. Excellent communication skills verbal and written. Preferred Skills: Certification in customer service or contact centre management is a plus. Proficiency in using banking software or platforms. Analytical mind-set with the ability to interpret performance metrics and implement data-driven improvements.

1. Maintain a documented system of accounting policies and procedures 2. Oversee the operations of the finance department Principal Accountabilities: (In order of importance, write a brief sentence describing each task which is performed in order to accomplish the position’s objective. In addition, identify percent of time normally spent and whether the task is an essential or minor function) Activity %Time E/M • Timely and accurate accounting of all financial transactions. • Compliance with all Accounting Standards, &, Companies Act and applicable other laws. • Consolidation of financials (comprising of multiple departments) • Supervise accounting and guide on various accounting and control related matters. • Ensure Accounting controls and adherence to SOPs (Standard Operating Procedures). • Qualitative and Timely Financial Reporting on Monthly, Quarterly and Annual basis. • Ensure compliance with all tax laws (Direct and Indirect). • Monitoring and handling of tax assessments and appeals. • Coordination with Internal auditors both at corporate and branch level and ensure implementation of audit recommendations The above description includes most significant duties performed. However, other occasional work assignments not mentioned are assumed to be included. Management reserves the right to assign and / or reassign duties and responsibilities at any time. Position Objective : To lead and manage Accounts Payable, Fixed Assets Management processes to ensure accuracy, compliance, and operational excellence. The role is responsible for driving accurate and timely vendor payments, fixed asset management, month-end closing etc. This role will also focus on strengthening internal controls, enhancing process efficiency, supporting audits, and driving automation and governance across finance operations. Key Responsibilities: Responsible for end-to-end Accounts Payable function and Fixed asset management. Ensure accurate & timely processing of vendor payments, including vendor onboarding, vendor master data maintenance etc. Ensure compliances to regulatory & statutory requirements w.r.t vendor payments such as MSME, tax compliances including GST etc., Prepare and publish periodic reports related to Accounts Payable activities. Responsible for end-to-end fixed asset accounting including capitalization, depreciation, write-offs, asset transfers and lead Physical verification of assets. Responsible for timely closure of financials on month end / Year end Enhance reporting engine for Finance function. Ensure timely submission of management report, compliance reports, and statutory filings Perform expense analytics Process optimization Competencies/Skills Knowledge of Indian Accounting standards. Good understanding of Withholding taxes, Goods & Services Tax (GST) and other statutory compliance requirements, Hands-on experience on ERP systems, preferably Oracle. Good communication and leadership skills. Ability to work with cross-functional teams People management skills Facilitate training sessions and knowledge-sharing initiatives to upskill team members and support their professional development Act as a team leader and coach, provide regular guidance, mentoring, and support to build technical capabilities Promote and implement industry’s best practices. Experience : 14+ years of relevant work experience Educational Qualification: MBA/CA Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000107071

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience3-5 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communicationMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience3-5 Years.

Degree/Diploma/Certification in Food Technology, Food Processing, Agricultural Sciences, Home Science, or related disciplines from reputed institutes such as CFTRI, IIFPT, ICAR institutions, or other recognized polytechnics or universities with 2-3 years of experience Or 5-10 years of Experience in Skill development Entrepreneurship training for youth/woman empowerment in reputed institutes Languages: Kannada, Telugu, English, Hindi Roles and Responsibilities / Duties (Detailed) Prior experience in food processing training and/or value-added food product development is mandatory. Manage the centre ensuring delivery of high-quality training programs, operational excellence, and profitability. Supervise and guide the centre team to ensure smooth daily functioning and learner satisfaction. Ensure compliance with all relevant legal, statutory, and institutional norms. Oversee overall performance and develop internal processes to improve training delivery, learner outcomes, and centre efficiency. Implement monitoring mechanisms for tracking trainee performance, course effectiveness, and operational feedback. Coordinate with other departments and stakeholders for integrated program delivery. Prepare and submit timely reports (monthly or as required) on training, placement, and centre activities. Maintain accurate documentation and training records. Ensure optimal utilization of resources within allocated budget. Uphold organizational policies, processes, and code of conduct. Foster a collaborative and professional environment within the organization. EDII takes pride in its top-quality product portfolio, the details of which are available on its website www.ediindia.org. Candidates are advised to go through it. Selected candidates must be prepared to work in one or more programmes/activities, depending on the requirements of the institute. EDII reserves the right to accept or reject any/all application(s) without assigning any reason(s) thereof.

Responsible for the overall leadership, management, and profitability of a hotel Ensuring smooth daily operations, guest satisfaction, and staff development Driving sales and revenue for the hotel

As the Sous Chef - Pastry , you will be a pivotal leader, fully accountable for the overall success of our daily pastry and dessert operations. You'll exhibit your exceptional culinary talents by personally crafting exquisite pastries and confections while leading and inspiring your team. This role demands a keen eye for detail, a passion for innovation, and the ability to continually improve guest and employee satisfaction, all while maintaining the operating budget and upholding the highest standards of sanitation and food quality within the pastry kitchen. Key Responsibilities Ensuring Pastry Culinary Standards & Operational Excellence: Manage pastry kitchen shift operations, ensuring strict compliance with all Food & Beverage policies, standards, and procedures specific to pastry production. Estimate daily production needs on a weekly basis and effectively communicate these requirements to pastry personnel daily. Assist the Executive Chef with all kitchen operations and preparation, with a primary focus on pastry. Personally prepare and bake/cook a wide variety of pastries, desserts, breads, and other confectionary items, for regular service, special guests, or functions. Develop, design, or create new applications, ideas, and artistic contributions within the pastry domain, including innovative dessert concepts and decorative elements. Assist in determining optimal pastry presentation and create visually stunning dessert displays and buffets. Maintain rigorous standards for purchasing, receiving, and food storage specific to pastry ingredients. Ensure strict compliance with all food handling and sanitation standards relevant to pastry production. Perform all duties of kitchen managers and employees as necessary within the pastry section. Recognize and ensure superior quality in pastry products, presentations, and flavors. Ensure full compliance with all applicable laws and regulations related to food service. Follow proper handling procedures and maintain the right temperatures for all pastry ingredients and finished products. Operate and maintain all pastry department equipment efficiently, promptly reporting any malfunctions. Rigorously check the quality of all raw and finished pastry products to ensure standards are met. Leading Pastry Kitchen Operations & Team Development: Supervise and coordinate activities of pastry cooks and workers engaged in dessert preparation. Lead shifts by personally preparing pastry items and executing requests based on required specifications, setting a direct example. Utilize strong interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision-making; demonstrate honesty/integrity; and consistently lead by example. Encourage and build mutual trust, respect, and cooperation among all team members within the pastry section. Serve as a role model to demonstrate appropriate behaviors and uphold all professional standards. Maintain the productivity level of employees, ensuring they clearly understand expectations and operational parameters. Establish and maintain open, collaborative relationships with employees, fostering a similar environment within the pastry team. Ensure property policies are administered fairly and consistently. Communicate clear performance expectations in accordance with job descriptions for each position. Recognize successful performance and drive desired results within the pastry team. Ensuring Exceptional Customer Service: Provide services that consistently go above and beyond to achieve exceptional customer satisfaction and retention through outstanding pastry products. Manage day-to-day operations, ensuring the quality, standards, and customer expectations are met daily. Set a positive example for guest relations for all pastry staff. Empower employees to provide excellent customer service by supporting their efforts. Interact with guests as appropriate to obtain feedback on pastry product quality and service levels. Effectively handle guest problems and complaints related to pastry items. Maintaining Culinary Goals & Financial Acumen: Achieve and exceed defined goals, including performance goals, budget goals, and team goals specific to the pastry department. Develop specific goals and plans to prioritize, organize, and accomplish your work efficiently. Utilize the Labor Management System to effectively schedule based on business demands and for tracking employee time and attendance for the pastry team. Train employees in essential safety procedures to maintain a safe working environment. Managing & Conducting Human Resource Activities: Identify the developmental needs of others and provide coaching, mentoring, or other assistance to improve their knowledge or skills within the pastry domain. Improve service by communicating and assisting individuals to understand guest needs, offering guidance, feedback, and individual coaching when needed. Participate actively in the employee performance appraisal process, providing constructive feedback. Bring significant issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities: Provide information to supervisors, co-workers, and subordinates via telephone, in written form, email, or in person. Analyze information and evaluate results to choose the best solution and solve problems. Attend and participate in all pertinent meetings related to kitchen operations and hotel-wide initiatives. Candidate Profile Education and Experience: High school diploma or GED equivalent with 4 years of experience in culinary, food and beverage, or a related professional area, with a strong focus on pastry . OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major, with 2 years of experience in culinary, food and beverage, or a related professional area, with a strong focus on pastry . At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

As the Sous Chef - Pastry , you will be a pivotal leader, fully accountable for the overall success of our daily pastry and dessert operations. You'll exhibit your exceptional culinary talents by personally crafting exquisite pastries and confections while leading and inspiring your team. This role demands a keen eye for detail, a passion for innovation, and the ability to continually improve guest and employee satisfaction, all while maintaining the operating budget and upholding the highest standards of sanitation and food quality within the pastry kitchen. Key Responsibilities Ensuring Pastry Culinary Standards & Operational Excellence: Manage pastry kitchen shift operations, ensuring strict compliance with all Food & Beverage policies, standards, and procedures specific to pastry production. Estimate daily production needs on a weekly basis and effectively communicate these requirements to pastry personnel daily. Assist the Executive Chef with all kitchen operations and preparation, with a primary focus on pastry. Personally prepare and bake/cook a wide variety of pastries, desserts, breads, and other confectionary items, for regular service, special guests, or functions. Develop, design, or create new applications, ideas, and artistic contributions within the pastry domain, including innovative dessert concepts and decorative elements. Assist in determining optimal pastry presentation and create visually stunning dessert displays and buffets. Maintain rigorous standards for purchasing, receiving, and food storage specific to pastry ingredients. Ensure strict compliance with all food handling and sanitation standards relevant to pastry production. Perform all duties of kitchen managers and employees as necessary within the pastry section. Recognize and ensure superior quality in pastry products, presentations, and flavors. Ensure full compliance with all applicable laws and regulations related to food service. Follow proper handling procedures and maintain the right temperatures for all pastry ingredients and finished products. Operate and maintain all pastry department equipment efficiently, promptly reporting any malfunctions. Rigorously check the quality of all raw and finished pastry products to ensure standards are met. Leading Pastry Kitchen Operations & Team Development: Supervise and coordinate activities of pastry cooks and workers engaged in dessert preparation. Lead shifts by personally preparing pastry items and executing requests based on required specifications, setting a direct example. Utilize strong interpersonal and communication skills to lead, influence, and encourage others; advocate sound financial/business decision-making; demonstrate honesty/integrity; and consistently lead by example. Encourage and build mutual trust, respect, and cooperation among all team members within the pastry section. Serve as a role model to demonstrate appropriate behaviors and uphold all professional standards. Maintain the productivity level of employees, ensuring they clearly understand expectations and operational parameters. Establish and maintain open, collaborative relationships with employees, fostering a similar environment within the pastry team. Ensure property policies are administered fairly and consistently. Communicate clear performance expectations in accordance with job descriptions for each position. Recognize successful performance and drive desired results within the pastry team. Ensuring Exceptional Customer Service: Provide services that consistently go above and beyond to achieve exceptional customer satisfaction and retention through outstanding pastry products. Manage day-to-day operations, ensuring the quality, standards, and customer expectations are met daily. Set a positive example for guest relations for all pastry staff. Empower employees to provide excellent customer service by supporting their efforts. Interact with guests as appropriate to obtain feedback on pastry product quality and service levels. Effectively handle guest problems and complaints related to pastry items. Maintaining Culinary Goals & Financial Acumen: Achieve and exceed defined goals, including performance goals, budget goals, and team goals specific to the pastry department. Develop specific goals and plans to prioritize, organize, and accomplish your work efficiently. Utilize the Labor Management System to effectively schedule based on business demands and for tracking employee time and attendance for the pastry team. Train employees in essential safety procedures to maintain a safe working environment. Managing & Conducting Human Resource Activities: Identify the developmental needs of others and provide coaching, mentoring, or other assistance to improve their knowledge or skills within the pastry domain. Improve service by communicating and assisting individuals to understand guest needs, offering guidance, feedback, and individual coaching when needed. Participate actively in the employee performance appraisal process, providing constructive feedback. Bring significant issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities: Provide information to supervisors, co-workers, and subordinates via telephone, in written form, email, or in person. Analyze information and evaluate results to choose the best solution and solve problems. Attend and participate in all pertinent meetings related to kitchen operations and hotel-wide initiatives. Candidate Profile Education and Experience: High school diploma or GED equivalent with 4 years of experience in culinary, food and beverage, or a related professional area, with a strong focus on pastry . OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major, with 2 years of experience in culinary, food and beverage, or a related professional area, with a strong focus on pastry . At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

As the Executive Sous Chef , you'll be a pivotal leader in our culinary team, accountable for the daily success of all kitchen operations. You'll blend your exceptional culinary talents with strong leadership to guide staff, manage all food-related functions, and consistently elevate both guest and employee satisfaction. This role requires a commitment to maintaining operating budgets, ensuring a consistent, high-quality product across all kitchen areas, and driving the development of our talented culinary team while upholding the highest sanitation and food standards. Key Responsibilities Ensuring Culinary Standards & Operational Excellence: Manage kitchen shift operations, ensuring strict compliance with all Food & Beverage policies, standards, and procedures. Estimate daily production needs on a weekly basis and effectively communicate these requirements to kitchen personnel daily. Assist the Executive Chef comprehensively with all kitchen operations and preparation tasks. Prepare and cook a diverse range of foods, both for regular service and special guests or functions, personally executing tasks. Develop, design, or create new applications, ideas, systems, or products, including unique artistic contributions to our culinary offerings. Assist in determining optimal food presentation and create visually appealing decorative food displays. Maintain rigorous standards for purchasing, receiving, and food storage. Ensure strict compliance with all food handling and sanitation standards, consistently monitoring and upholding these. Perform all duties of kitchen managers and employees as necessary to support seamless operations. Recognize and ensure superior quality in products, presentations, and flavors. Ensure full compliance with all applicable laws and regulations related to food service. Follow proper handling procedures and maintain the right temperatures for all food products. Operate and maintain all department equipment efficiently, promptly reporting any malfunctions. Rigorously check the quality of all raw and cooked food products to ensure standards are met before service. Leading Kitchen Operations & Team Development: Supervise and coordinate the activities of cooks and workers engaged in food preparation. Lead shifts by personally preparing food items and executing requests based on required specifications, setting an example. Utilize strong interpersonal and communication skills to lead, influence, and encourage others; advocate for sound financial and business decision-making; demonstrate honesty and integrity; and consistently lead by example. Encourage and build mutual trust, respect, and cooperation among all team members. Serve as a role model to demonstrate appropriate behaviors and uphold all professional standards. Maintain the productivity level of employees, ensuring they clearly understand expectations and operational parameters. Establish and maintain open, collaborative relationships with employees, fostering a similar environment within the entire team. Ensure property policies are administered fairly and consistently. Communicate clear performance expectations in accordance with job descriptions for each position. Recognize successful performance and drive desired results throughout the culinary team. Ensuring Exceptional Customer Service: Provide services that consistently go above and beyond to achieve exceptional customer satisfaction and retention. Manage day-to-day operations, ensuring the quality, standards, and customer expectations are met daily. Set a positive example for guest relations for all kitchen staff. Empower employees to provide excellent customer service by supporting their efforts. Interact with guests as appropriate to obtain feedback on product quality and service levels. Effectively handle guest problems and complaints related to food. Maintaining Culinary Goals & Financial Acumen: Achieve and exceed defined goals, including performance goals, budget goals, and team goals. Develop specific goals and plans to prioritize, organize, and accomplish work efficiently. Utilize the Labor Management System to effectively schedule based on business demands and for tracking employee time and attendance. Train employees in essential safety procedures to maintain a safe working environment. Managing & Conducting Human Resource Activities: Identify the developmental needs of others and provide coaching, mentoring, or other assistance to improve their knowledge or skills. Improve service by communicating and assisting individuals to understand guest needs, offering guidance, feedback, and individual coaching when needed. Participate actively in the employee performance appraisal process, providing constructive feedback. Bring significant issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities: Provide information to supervisors, co-workers, and subordinates via telephone, written form, email, or in person. Analyze information and evaluate results to choose the best solution and solve problems. Attend and participate in all pertinent meetings related to kitchen operations and hotel-wide initiatives. Candidate Profile Education and Experience: High school diploma or GED equivalent with 4 years of experience in culinary, food and beverage, or a related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major, with 2 years of experience in culinary, food and beverage, or a related professional area. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Role & responsibilities What Youll Do: The most common question asked is, 'What does a typical day in the life of an SCM look like?' To answer that in brevity, no two days will be the same for you in this role: First focus is operational excellence for your set of cities - this involves selection and training of new partners and improving current partners' quality. This is the crux and main focus of the role. It is an operations-heavy role You will also be expected to take charge of key central growth tracks for the category over time: Projects focused on improving quality and service excellence Projects focused on improving offerings and innovation Collaboration with cross-functional teams to ensure swift and robust execution. You are the owner of the business entrusted to you, and you have a direct influence on how the business shapes up. We are looking for folks who have a high ownership mindset and love operational excellence What We Need: Minimum 1-4 years of experience in an ops-related/consulting/strategy role. Demonstrated leadership of teams and projects – the ability to influence and lead. Someone who understands great things gets built by both smarts AND hard work.

Looking for AVP/VP OPERATIONS for one of the biggest Apparel Manufacturing Co (Prefer with International work exp) @ Bangalore. Exp : 23 - 30 yrs / Open Sal; Inr 48 – 54 L pa /nego Required Candidate profile Mail at careermark@motujji.com & JOBSatCAREERMARK@gmail.com

Role- Lead plastic injection moulding ops for Tier-1 auto clients Ensure quality, efficiency, safety & timely delivery Oversee planning, tooling & maintenance Adhere to IATF 16949/ISO standards Manage team & production KPIs Focus on effeciency.

Amrita Online is seeking a dynamic Head of Partnerships Marketing to lead strategic collaborations that drive brand visibility and program enrollment across our online degree offerings. Head of Partnerships - Marketing, Amrita Online Bachelor s in Marketing, Business, or related field (MBA preferred). 5+ years in partnerships, business development, or affiliate marketing, including 3 4 years in leadership. Job Description This role involves developing and executing partnership strategies, securing and managing high-value alliances, and leveraging these relationships to fuel performance-driven marketing initiatives. Key Responsibilities include: Designing and executing partnership strategies aligned with growth goals. Identifying, onboarding, and negotiating with strategic partners, including corporates for employee upskilling initiatives. Managing long-term relationships with partners, acting as the primary contact to ensure effective communication and operational excellence. Monitoring and optimizing partner performance and resolving issues proactively. Staying updated on industry trends and competitor activities to uncover new partnership opportunities. Reporting on partnership outcomes and their impact on business growth. Qualifications: Experience in EdTech or online education preferred. Proven success in building strategic partnerships and executing data-driven marketing. Strong digital marketing knowledge, negotiation skills, and ability to manage multiple projects. Proficiency in CRM and partnership tools. This role is ideal for a strategic thinker with strong relationship-building skills and a passion for scaling through impactful partnerships. Last Date to Apply July 12, 2025 Thank You for contacting us! Well be in touch shortly. Add File or drop files here Upto 500kb | doc, docx & PDF format only Extra curricular activities * To confirm your request , please check the box to let us know you are human

MEDCODE SERVICES PRIVATE LIMITED is looking for Ops Manager Medical Coding HCC to join our dynamic team and embark on a rewarding career journey. An Operations Manager is responsible for overseeing the day - to - day activities of an organization. This includes managing and coordinating various processes, ensuring the efficient and effective functioning of departments, and ensuring that company policies and procedures are followed. Key responsibilities may include : 1. Developing and implementing operational strategies2. Managing and supervising a team of employees3. Analyzing and improving processes to increase efficiency and productivity4. Identifying and resolving operational problems and issues. The ideal candidate for this role should have strong leadership skills, excellent communication and interpersonal skills, experience in managing teams, and a deep understanding of operations and business processes.

Role Overview: We are looking for a Manager, Customer Success with a deep passion for delivering an exceptional customer experience in the cybersecurity industry. In this leadership role, you will oversee a team of Customer Success Managers (CSMs), ensuring they effectively guide customers through onboarding, adoption, and long-term success with our solutions. You will be responsible for strategic customer engagement, team development, and operational excellence, ensuring high customer satisfaction, retention, and expansion. Working cross-functionally with Sales, Professional Services, Support, and Product teams, you will play a pivotal role in driving customer value and business growth. Key Responsibilities Leadership & Team Management Lead, mentor, and develop a team of Customer Success Managers, fostering a high-performance, customer-centric culture. Set clear goals and performance metrics for the team, ensuring alignment with overall customer success strategies. Provide coaching on best practices, customer engagement, and issue resolution to drive continuous improvement. Drive standardization and scalability of onboarding and customer success processes. Customer Onboarding & Implementation Provide oversight of the CSM s project management to ensure a successful onboarding experience and seamless transition from the Onboard to Realize and Expand stages of the customer journey. Monitor the regions project timelines, risk factors, and blockers, supporting the team in proactively resolving challenges. Ensure customers are aligned on implementation goals and have the necessary resources and training for success. Customer Success & Retention Manage the team to execute on the customer success strategies that drive product adoption, retention, and expansion. Work closely with high-value customers, serving as an escalation point for complex issues. Oversee business reviews to track customer progress, highlight value, and identify growth opportunities. Partner with renewal teams to review and remove blockers to ensure contract extensions, upsells, and continued success. Advocacy & Continuous Improvement Act as the voice of the customer, advocating for customer needs in product roadmap discussions. Gather and analyze customer feedback, ensuring ongoing improvements to services, training, and resources. Develop and maintain customer success resources, including best practices, operational reports, training materials, and FAQs. General Background and Experience required for Manager of Customer Success: 10+ years of experience in Customer Success, Professional Services, or Technical Account Management, preferably in cybersecurity or enterprise IT. 3+ years of experience managing a Customer Success or Professional Services team. Experience managing customer onboarding, training, and implementation projects. Proven ability to influence and engage C-level executives and key stakeholders. Exceptional problem-solving, relationship management, and communication skills. Ability to drive customer adoption strategies while balancing multiple priorities. Proficiency in Customer Success tools (Gainsight, ChurnZero) and CRM platforms (Salesforce, etc.). It would be great if you also have the following, but they are not required : Experience working specifically with solutions such as SWG, CASB, Zero Trust, Endpoint Security, or similar. Cybersecurity certifications (CISSP, CISM, or equivalent) are a plus.

Manage Logistic program deliverables, manage timelines and stakeholders to ensure that the program runs smoothly. Analyze the current Customer excellence processes and chapters, identifying bottlenecks, and recommending improvements. Required Candidate profile relevant fields such as Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or Operations Management. Experience in project management or a consulting role is desired,

Summary The Brand Field CRM Ops Lead is responsible for driving CRM and Alignment product enablement, enhancement, and operational execution for a specific brand or therapeutic area. This role plays a pivotal part in ensuring that the brand team s evolving Field CRM needs are met, enabling them to deliver a seamless, world-class user experience. Additionally, the Brand Ops Lead will co-manage CRM/JAMS operations in close collaboration with the Support Team for the brand, ensuring alignment across initiatives and operational excellence About the Role Key Responsibilities: Manage CRM and Alignment operations for the assigned brand Act as Project Manager for CRM/ZAIDYN product development, enhancements, and data integration for the brand Taking interviews with the business leads for requirement gathering and do UI/UX wireframe review with developers Lead testing efforts for CRM enhancements/releases impacting the brand Maintain a release roadmap and asset tracker for the brand, including CLM content Coordinate with brand teams/SPOCs to gather input for CRM enhancements and data enablement needs Liaise with upstream and downstream teams to align on data/integration requirements Collaborate with CRM Product, Alignment, Testing Leads, and Support Team for knowledge transfer and operational support Ensure necessary DQs are created for CRM/JAMS operations and enhancements specific to the brand Handle ad-hoc brand-related CRM requests in coordination with the Support Team Essential Requirements: Overall, 7-8 + years of experience working on Field CRM (i. e. SFDC, Veeva platforms) B Tech / B Sc. or any other equivalent graduation. Preferably Salesforce Admin certified Good understanding and experience in Pharma Field Operations and their impact on field effectiveness Analytically adept in enabling data-based decision making to brands Strong communication and interpersonal skills High attention to detail with a strong focus on quality Desired Requirement: Prior experience in US Field Operations teams in pharma industry Good understanding of broader content management systems Demonstrated ability to work independently and manage tasks without supervision UI/UX skills preferred Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Fixed Asset Accountant/Analyst Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive What you will do Responsible for the timely and accurate Intercompany month end close, reporting and reconciliations for global entities of Johnson Controls. To execute the operations of the Intercompany in accordance with shared service center operational excellence, within the given guidelines and policies Own end to end month end process for JCI entities, accruals reconciliations. On time and accurate month end close and balance sheet reconciliations Coordinating and resolving aged reconciling items and disputes Ensures all implemented processes and procedures are documented and kept up to date Pending Intercompany requests (either Sending or Receiving) and provides status updates to parties who will need to action such requests Drive Transformation and Continuous Improvement Projects HFM / FDM experience Requirements Fulltime Chartered Accountant / M. com/MBA / B. Com Required experience 3 to 10 years. Very good communication, stake holder management Ok to work in shared services and flexible with shifts Experience in any global ERP including SAP / Oracle / BAAN HFM / One Stream Reporting Responsible for timely and accurate completion of Month End Close activities (Revenue recognition, accruals, provisions, reserves calculation, journal entries preparation / posting) and reporting. Prepare Balance Sheet reconciliations as per defined Quality Criteria. Ensure compliance to SOX and other Internal Controls. Support Business and other teams with requested information in a timely manner. Support the organization in strategic projects and initiatives. Contribute ideas and action towards process improvement initiatives. Ensure appropriate and timely information / responses are provided to auditors for smooth completion of Audits.

Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers. bms. com/working-with-us . The successful candidate for this role will be someone who can bring best practices to the role and who is skilled at analysis, innovation and continuous improvement of processes. Key accountabilities will include: Financial planning, forecasting, and budgeting processes Driving innovation and data-based improvement of key processes Creating an excellent internal and external customer experience Nurturing a culture of collaboration and high performance Accurately and candidly assess the performance of the areas they cover / impact Working closely with business and process leaders / owners to develop and communicate strategies, define improvement initiatives and analyze their needs and successes, and collect feedback / analytics to drive continuous improvement Creating a culture of financial discipline and operational excellence. Key Responsibilities and Major Duties: FP&A activities Performs FP&A Management Reporting activities for regional and senior management consumption Builds budget, forecasting and projections for the markets Provides effective analyses to clearly highlight key trends / variances and rationale Prepares presentations for budget & projection reviews; updates forecast templates as needed Prepares analysis of monthly actual variances vs. budget / projection in alignment with standard framework and templates Executes special projects, ad-hoc analysis to ensure highly effective outcomes Process standardization and improvement Support Director, FP&A Operations, who is responsible for FP&A Operations processes and activities Support the development and execution of a global strategy for policies, processes, and technologies Define and establishing consistent end to end process, KPIs and targets and intervene accordingly to drive results improvement Collaborate with data owners / stewards to align on process and data issues Propose management reporting forecasting improvement projects with a focus on delivering key business outcomes Develop the business case for process improvement decisions, and tracks actuals against the plan to validate execution and improve future plans Participate in process governance Identify, design and incorporate industry leading practices into standard operations within the Hyderabad Hub necessary to identify, and raise / resolve issues involving tradeoffs, especially around cost, quality, and customer service Maintain to a culture of continuous improvement at all levels of the organization and foster a business-oriented culture; continuously monitor the needs of the business Solicit feedback from internal customers, both operationally and regionally to determine the best response to continually improve process performance and year-over-year cost reductions Ensure and continually validate operating procedures are established and documented to support execution, and are maintained to align with process changes Ensure management reporting services are provided to the markets at competitive costs and leading service levels Relationship management and teaming Collaborate with Corporate FP&A to ensure adherence to corporate policies and procedures, and adjust processes to reflect changes required Build and maintain relationships at all levels throughout the organization, specifically with Hyderabad Hub and global Finance leadership Build an external network to ensure regular exposure to new and best practices, technologies, and process governance standards Hold self and others to timelines, quality, and accuracy Risk management Anticipate needs, assess and manage business risk taking; escalate issues that may impact management reporting process globally; manage through times of crisis and ambiguity Experience range & Qualification A minimum of 5-7 years of experience is required, preferably in an FP&A capacity. Bachelor s Degree in Business, Finance, Engineering or a related field required; Masters Degree preferred Qualified CA/CPA (highly preferred) If you come across a role that intrigues you but doesn t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms. com . Visit careers. bms. com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers. bms. com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

& Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. & Summary PwC India PLS practice is dedicated to delivering effective solutions to the complex business challenges facing MNC and Indian pharmaceutical, life sciences and medical devices companies. We have a deep pharmaceutical and life sciences experience to help clients address the major challenges they face in R&D, supply chain and, sales and marketing. Our core areas of experience include Assurance, Tax and Advisory Services. We also work with clients across a range of corporate functions, including regulatory, compliance, IT, finance, human resources, revenue cycle, operations and M&A strategy. We develop close working relationships with our clients to understand their operating environment to ensure we deliver solutions to their specific needs In helping our clients, we draw on the full knowledge and skills of PwC professionals. More than 5,000 Health industry professionals connect their thinking, experience and solutions to build public trust and enhance value for clients and their stakeholders. Our ability to quickly combine the right competencies, market knowledge, and industry insightcustomised for each clientsets us apart from other firms. s Our consultants work with client s leadership teams and drive strategic and operational initiatives, implement innovative solutions, measure results and ensure performance meets desired targets. Job responsibilities include activities driven towards producing results, working directly with client teams, preparing work plans, facilitating client teams across levels to ensure alignment and decisions, supporting proposal and business development, and participating in other firm building activities. Work as part of a team of solution designers assisting clients solve their complex business problems from strategy to execution. Play key role in all aspects of client engagement including data gathering, hypothesis development, analysing and synthesizing data to draw insights, design solutions and drive implementation. . Mandatory skill sets 1. Mfg. background in Pharma Preferred skill sets Consulting Years of experience required 6+ yrs Education qualification MBA from a premier business school with exceptional academic track record Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Consulting Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence {+ 23 more} Travel Requirements Government Clearance Required?