We are looking for an experienced communications manager who will work and collaborate with enterprise communications leaders on critical projects and events. The role demands proven project management skills and working with global diverse colleagues.Responsibilities• Project Managemento Collaborate with global communications leaders to identify and prioritize communication strategies for enterprise communications team including but not limited to strategy, initiatives, projects etc. e.g., employee appreciation week o Leading and implementing various strategic planning processes across the teamo Aid in and ensure timely completion of projects, reports, and initiatives• Lead communication campaigns in collaboration with functional / business communication leads• Lead virtual enterprise communication events like town halls, connects and meetings which includes-o Collaborate with presenters on materials, consolidation of information and enhancing experience o Partner with HR / Technology / AV services to ensure smooth execution o Collaborate with creative team on building innovative and engaging ideas including development of videos and other creatives for the virtual engagemento Work with global communications leadership on key announcements and event communications (pre and post)Skills and Qualifications• Master’s or Bachelor’s degree in Arts, Communications and Management• 10+ years’ experience in communication domain with a focus on project management and global stakeholder management• Proven experience with 360-degree campaign management, event management (offline and virtual)• Strong networking skills to collaborate across teams to deliver on projects per schedule • Excellent communication and presentation skills• Organizational and time-management skills for meeting deadlines in a fast-paced environmentAbout the role: We are seeking an experienced Integrated Marketing & Communications Manager to support both external and internal communications for our organization. This role will serve as a strategic communications business partner, working closely with leadership and key stakeholders to develop and implement high-impact communication strategies. The ideal candidate will have strong project management and channel operations expertise for internal communications platforms, along with a deep understanding of external brand positioning and reputation management. The also involves supporting the CSR function with communications and project management support. The role involves a fair bit of travel and adjustable working hours.Key responsibilities: Internal Communications & Employee Engagement Act as a communications business partner to senior leaders, providing strategic guidance on internal messaging and engagement. Partner with support functions and external agency partners to develop and execute internal communications strategies that drive employee alignment, engagement, and culture-building initiatives. Manage internal communication platforms (intranet, newsletters, email, digital screens, town halls, etc.), ensuring seamless channel operations and content governance. Lead the planning and execution of internal events, leadership communications, and employee engagement campaigns. Drive change communications and employee advocacy programs to support business transformation initiatives. Collaborate with our US business partners in planning, executing, and reporting enterprise campaignsExternal Communications & Brand Reputation Develop and execute external brand communication strategies to enhance corporate reputation and positioning. Partner with the incumbent PR agency to oversee media relations, PR campaigns, executive thought leadership, and crisis communication efforts. Create compelling corporate messaging, press releases, speeches, and content that reinforce the company’s values and mission. Collaborate with our global PR & external communications team to ensure messaging and brand consistency across external-facing channels and platforms Monitor industry trends and provide insights to shape proactive external engagement strategies.Corporate Social Responsibility (CSR) & Thought Leadership Develop CSR communication strategies, ensuring the company’s social impact initiatives are effectively communicated internally and externally. Craft storytelling narratives and content that showcase the company’s commitment to corporate citizenship. Partner with CSR teams and external organizations to highlight our sustainability and community engagement programs Supervise on-ground volunteering programs including liaison with non-profit partners and program management supportProject & Channel Operations Management Oversee the implementation and optimization of internal communications platforms and tools, ensuring they are effective, engaging, and accessible to employees. Lead cross-functional collaboration to enhance the user experience and efficiency of digital communication channels. Track and analyze the impact of communication strategies through metrics and feedback mechanisms, continuously improving engagement and reach. Ensure best practices in content governance, workflows, and enterprise compliance for internal and external messaging.Preferred Qualifications & Experience 7-10 years of experience in corporate communications, internal communications, external branding, and marketing communications. Experience working in a Global Capability Center (GCC) or multinational organization (IT/ITes) is a strong plus. Proven expertise in communications business partnering, advising senior leaders on messaging and engagement strategies. Strong project management skills with experience in handling multiple communications campaigns, platforms, and digital tools. Excellent written and verbal communication skills, with the ability to craft compelling content for diverse audiences. Strong understanding of corporate reputation management, media relations, and executive communications. Experience managing internal communication tools such as SharePoint, intranet platforms, enterprise social networks, and email automation tools. Ability to thrive in a fast-paced, matrixed environment and collaborate across global teams.Why Join Us? Guardian India has been certified as a Great Place To Work for three times and recognized as India’s best companies to work for (2023) Our purpose is to inspire well-being for the people we serve – consumers, colleagues, and communities. We are an equal opportunity employer with a strong equity & inclusion culture driven by the leadership. A dynamic and collaborative work culture that values innovation, employee engagement, purpose and overall well-being. This is a strategic role with high visibility, working directly with leadership teams. The candidate has the opportunity to shape the company’s internal culture and external reputation. Work in a fast-growing global capability center, driving impactful communications in a multinational environment.If you have a passion and deep expertise for storytelling, brand positioning, colleague engagement and digital engagement, we invite you to apply!Location: This position can be based in any of the following locations:ChennaiFor internal use only:R000106276

1. Perform monitoring of critical third parties for cyber, financial, and reputational health leveraging available tools (e.g., Security Scorecard, Credit Safe, etc.) 2. Create and analyze various views of risks within the third-party portfolio and develop reports and insights into third-party risks and for updates to risk committees (e.g., KRIs, key risk drivers, data minimization results, etc.) 3. Conduct third-party training and awareness and attestations of compliance 4. Participate in risk mitigation projects by applying business process and technical knowledge and critical thinking – delivering on-scope, on-time. Projects such as data minimization activities. 5. Work with stakeholders to understand potential solutions to exceptions and define roadmaps to execute. 6. Support audit and regulatory inquiriesJob Description:The Third-Party Governance & Risk Analyst role will be positioned in the 2nd line of defense for third party risk. This role will be responsible for managing the monitoring of critical third parties for cyber, financial, and reputational health and actioning alerts as appropriate; development of metric and reporting to illustrate how our third parties are being managed as well as to provide insight into key drivers or risk and support strategic project initiatives to improve transparency and enhance program effectiveness.This individual will work closely with the Head of Third-Party Risk Management in US, key stakeholders across other risk teams in Sourcing, IT, Data Governance, and Cyber Security teams, and will have direct interaction with internal business partners.Principal Accountabilities: Perform monitoring of critical third parties for cyber, financial, and reputational health leveraging available tools (e.g., Security Scorecard, Credit Safe, etc.) Create and analyze various views of risks within the third-party portfolio and develop reports and insights into third-party risks and for updates to risk committees (e.g., KRIs, key risk drivers, data minimization results, etc.) Conduct third-party training and awareness and attestations of compliance Participate in risk mitigation projects by applying business process and technical knowledge and critical thinking – delivering on-scope, on-time. Projects such as data minimization activities. Work with stakeholders to understand potential solutions to exceptions and define roadmaps to execute. Support audit and regulatory inquiriesSkills and Knowledge: 8-10 years’ experience in risk, audit, cyber and/or technology functions (preferably w/ some direct third-party risk experience Strong interpersonal skills to engage and motivate, and an out of the box thinking who can influence and embrace change Understanding of risk management, resiliency, cybersecurity, third party relationship conceptsFunctional Skills: Broad / general technical and cyber knowledge Experience with governance/risk/compliance (GRC), reporting and analytics tools (Archer, ServiceNow, Tableau, Excel, etc.) Excellent oral and written communication skills Highly organized and detail oriented Self-motivated professional who will take proprietary ownership of their work, think strategically, work independently and as part of a team. Able to establish and meet goals despite competing priorities, drive and track large scale initiatives and strategic enhancements and present progress of the same in an articulate form. Team player with ability to build strong cross-business relationships – proven flexibility, adaptability, and reliability.Location: This position can be based in any of the following locations:Chennai, GurgaonFor internal use only:R000106229

Detailed knowledge and experience in enabling and supporting integrated Entra ID applications, Single Sign-On, Multi-Factor Authentication, and Conditional Access PoliciesSubject matter expert in Entra ID (Azure AD), Active Directory, Kerberos, SSO, SAML, OAuth, OpenID Connect, MFA, Azure application integration, Identity FederationDetailed knowledge and experience in supporting cloud joined, hybrid joined, and multi-domain enterprise directory services platforms based on best practicesDetailed knowledge and experience with automating processes by leveraging out of box capabilities, PowerShell/Python scripting, MS Graph, and REST APIsStrong problem solving, troubleshooting and root cause diagnosis skillsExperience with Agile methodologies and corresponding Safe Agile based toolsAbility to manage complex activities simultaneously to short timescales Minimum 5 years experience in supporting IAM technologies of a medium to large enterprise with expertise in Okta and Okta Access Gateway Detailed knowledge and experience with automating processes by leveraging out of box capabilities, Java/Python scripting and REST APIs Detailed knowledge and experience in enabling and supporting integrated Okta applications, Single Sign-On, Multi-Factor Authentication, and Access Policies Working knowledge of CICD pipeline and Terraform Open to learn and support other IAM technologies like Entra ID, Ping Federate etc Strong problem solving, troubleshooting and root cause diagnosis skills Experience with Agile methodologies and corresponding Safe Agile based tools Ability to manage complex activities simultaneously to short timescales Flexible to work in rotational shifts and provide on-call support during weekendsLocation: This position can be based in any of the following locations:GurgaonFor internal use only:R000106256

We are looking for a Senior Graphic Designer to join our expanding Enterprise In-House Creative team. The Senior Graphic Designer will take a hands-on role in crafting communications that drive engagement, deliver on business objectives and build brand loyalty. As a People Leader, you will also manage a team of designers and oversee their work to ensure it meets quality standards and is on brand and on time.You are:• An expert designer who passionately drives design from concept through execution and delivery with a keen eye for detail and quality of craft• An natural leader who knows how to motivate and inspire their team • A champion of team well-being• Passionate about building an idea-generating creative culture • Always approaching design from a modern, mobile-first perspective• A master of your craft with hands-on experience in creating engaging content for social media and digital platforms• Curious. You stay on top of emerging trends, keeping the pulse of advertising industry shifts.• A steward of the Guardian brand, responsible for establishing and maintaining consistency with regard to visual style across all channels and brand experiences• Gatekeeper for quality control of creative with respect to assigned projectsKEY RESPONSIBILITIES• Listening, asking, prioritizing and translating key messages into creative concepts and designs• Ensuring consistent and respectful communication to Guardian’s various audiences, in keeping with overall brand standards• Setting quality standards for design team and providing ongoing feedback to meet standards • Overseeing team of graphic designers and ensuring projects are on brand and on time• Ability to organize and architect information into visual solutions that stop the scroll and drive engagement• Consultation with internal client partners on tactical and creative approachPOSITION REQUIREMENTS• Bachelor’s degree and portfolio or portfolio link required• Minimum of 10 years of experience in a creative services position, preferably including prior employment with an advertising agency, corporate marketing organization, or digital agency• Management experience is a plus• Mastery of Adobe Creative Suite• Proficiency with Figma• Familiarity with front end design/development• Working knowledge of outlook email client and template design is a plus• Demonstrated talent for high-caliber design and digital storytelling • Proven ability to solve problems, architect information• Ability to work effectively in a dynamic, matrix-oriented environment• Strong relationship management skills: ability to foster collaboration, value other perspectives• Excellent oral and written communication skillsLocation: This position can be based in any of the following locations:Chennai, GurgaonFor internal use only:R000106079

This position is responsible for the end-to-end contract negotiations for new or renewed vendor engagements, with focus on IT categories such as Software, Hardware, SaaS, Cloud, & Telecom. The ideal candidate will liaise with Guardian internal stakeholders and partners to understand their requirements for procurement of goods or services. The ideal candidate would take the lead role in developing RFP/RFI. The ideal candidate will demonstrate strong organizational skills, possess the ability to multi-task, be detail oriented, and be able to set and manage priorities. The ideal candidate will liaise effectively with various Guardian teams, including Legal, Risk & Compliance and Security.Job Description Ability to lead contract negotiations for Software, Hardware, SaaS, Services, Cloud & Telecom related contracts (i.e.: Master Software/Hardware Agreements, ELAs, Cloud Agreements, etc.) Providing end-to-end administrative support for technology contracts Ability to redline contracts to facilitate negotiations Ability to collaborate with various internal stakeholders on all requirements and work with Legal, Information Security, and Risk Management on contract negotiations Candidate must have strong negotiation skills when dealing with vendors Candidate must be good at analysing and negotiating business terms and conditions with vendors via phone and/or email to ensure minimum risk related to Guardian purchases Ensuring all contracts for legal review are organized, validated, and include all supporting documentation Maintaining updated contract repository Working with internal customers and partners such as legal and business owners, to optimally structure contracts. Scheduling regular meetings with internal requestors to review expiring contracts investigate renewal options for cost savings opportunities Strong ability to execute against the set standards and follow policies, best practices, and process to ensure compliance Ability to explain contract terms to internal business partners to ensure they are compliant with contracts Help to develop processes and tracking mechanisms to measure and report on compliance Meeting regularly with Legal teams to review and set priorities for all contracts and provide project status and analysis throughout the contract life cycle. Providing continuous improvement recommendations to streamline current vendor sourcing/contracting process. Staying abreast of current industry contracting practices and supplier landscape. Obtain savings and cost avoidance in contracts. Consistently monitor and validate data regularly to report on compliance issues. Develop processes if they do not exist for specific vendors to ensure compliance. Functional Skills Demonstrable understanding of the end-to-end sourcing and contracting process. The ideal candidate will demonstrate strong organizational skills, possess the ability to multi-task, be detail oriented, and be able to set and manage priorities. Excellent computer skills including Microsoft Office (Outlook, Word, PowerPoint, and Excel). Ability to comprehend business and legal terms related to sourcing/contract matters. Must demonstrate analytical and contract negotiation skills. Experienced in negotiating outsourcing / offshoring / managed services contracts. Ability to interact effectively with various departments such as Sourcing, Legal, Information Security, Risk Management Ability to plan, organize and carry out multiple related sourcing and contracting activities simultaneously. Demonstrates self-awareness, embraces feedback, and has appropriate sense of urgency. Excellent Verbal and Written Communications.Education Bachelor’s degree in LawExperience 10+ years’ experienceLocation: This position can be based in any of the following locations:GurgaonFor internal use only:R000106326

odes such items as invoices, vouchers, expense reports, check requests, etc., with correct codes conforming to standard procedures to ensure proper entry into the financial system• Handles all vendor correspondence via phone or email• Prepares purchase order requisitions.• Attaches the corresponding purchase orders to incoming invoices with all supporting documentation• Investigates and resolves problems associated with processing of invoices and purchase orders.• Prepares batch check runs, wire transfers, and ACH transactions. • Assists with monthly status reports, and monthly closings. • Reconciles various accounts by identifying errors in posting or omissions by applying appropriate accounting standards. • Process remittance information from checks, drafts and wire transfers for invoices provided by vendors, reviewing instructions accompanying items to determine proper disposition and crediting accounts in accordance with standard procedures.The IT Asset Management Analyst plays a crucial role in strategically managing the organization's technology assets, encompassing both software and hardware, throughout their entire lifecycle. This position is responsible for the daily and long-term management of these assets, proactively identifying and mitigating risks associated with their procurement, utilization, compliance, and eventual retirement. Beyond traditional asset tracking, this role emphasizes risk management, ensuring operational resilience and minimizing potential disruptions stemming from asset mismanagement, compliance breaches, or end-of-life vulnerabilities. This includes meticulous planning, monitoring, and recording of software and hardware asset attributes to guarantee adherence to vendor contracts, internal policies, and regulatory requirements. Furthermore, the Analyst will be instrumental in implementing and enforcing robust procedures for tracking company assets from acquisition to secure disposal, ensuring quality control, data security, and responsible end-of-life (EOL) management. This proactive approach to asset lifecycle management directly contributes to cost optimization, risk reduction, enhanced security posture, and improved IT governance.Software Asset Management Knowledge of Software Asset Management principles / practices, Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information. Manage the enterprise-wide Software Catalog, providing one view on the list of software entitlements, usage, supported platforms, versioning, ownership, license details, etc. Prepare various SAM reports include consumption, inventory, harvesting, renewals, lifecycle, stock etc. Manage internal IT Asset Management dashboards, metrics, visualizations reports and updates to senior leadership. Partner with the IT Procurement & Sourcing teams to map processes and identify efficiency improvements. Establish and report on appropriate KPIs to measure process performance and identify process improvement opportunities. Assist in creating compliance reports and analysis to review with asset and business application owners for support renewals, audits, or ad hoc requirements on a regular basis. Administer and coordinate software purchase support such as ordering, license administration, renewals, terminations, co-terming and maintaining electronic of all transactions filing. Performed software license remediation & Re-harvesting.Hardware Asset Management Monitor hardware compliance and usage to identify, reallocate and remove unused IT assets. Coordinate with team members in the daily administration of all HAM related activities. Maintain an up-to-date hardware asset database in Service Now which includes monitoring warranty expiration upgrades, and disposal planning. Work closely with IT teams to coordinate the movement of IT assets and ensure the availability of inventory. Collaborate with cross-functional teams to identify and implement process improvements related to Hardware inventory management.Control inventory levels by enforcing the use of standard processes, conducting physical counts, and supporting technology auditsLocation: This position can be based in any of the following locations:ChennaiFor internal use only:R000106370

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies.7+ years of SQL Server DBA experienceStrong Experience with SQL Server Clustering, Mirroring, Log Shipping, AlwaysONExperience on AWS is plusExperience with SQL coding and tuningMust be hands-on, technically adept DBA, capable of performing required DB tasks.Deep knowledge with SQL Server 2008, 2012, 2014, 2016, 2019 databasesStrong troubleshooting/performance tuning skills required. Must be able improve SQL performance.Ability to diagnose problems and triage/resolve issues across various tiers (application, network, database, server, or storage tiers).Ability to implement automation to reduce manual administrative tasks through use of jobs, shell scripts, PL/SQL, cron, or other techniques.Expert level of SQL Server RDBMS installation/configuration, patching, troubleshooting, performance tracking/tuning, back-up/recovery, remote monitoring skills with hands-on experience in -large and very dynamic environments.Experience with very complex database environments.Experience in SQL and/or PL/SQL.Experience in working controlled environment, change control, and validated systems.Experience with Foglight is a plusExperience on Oracle/MySQL/Postgres/MongoDB/DB2 UDB is a plusCustomer service orientation.Location: This position can be based in any of the following locations:GurgaonFor internal use only:R000106309

We are looking for an experienced communications manager who will work and collaborate with enterprise communications leaders on critical projects and events. The role demands proven project management skills and working with global diverse colleagues.Responsibilities• Project Managemento Collaborate with global communications leaders to identify and prioritize communication strategies for enterprise communications team including but not limited to strategy, initiatives, projects etc. e.g., employee appreciation week o Leading and implementing various strategic planning processes across the teamo Aid in and ensure timely completion of projects, reports, and initiatives• Lead communication campaigns in collaboration with functional / business communication leads• Lead virtual enterprise communication events like town halls, connects and meetings which includes-o Collaborate with presenters on materials, consolidation of information and enhancing experience o Partner with HR / Technology / AV services to ensure smooth execution o Collaborate with creative team on building innovative and engaging ideas including development of videos and other creatives for the virtual engagemento Work with global communications leadership on key announcements and event communications (pre and post)Skills and Qualifications• Master’s or Bachelor’s degree in Arts, Communications and Management• 10+ years’ experience in communication domain with a focus on project management and global stakeholder management• Proven experience with 360-degree campaign management, event management (offline and virtual)• Strong networking skills to collaborate across teams to deliver on projects per schedule • Excellent communication and presentation skills• Organizational and time-management skills for meeting deadlines in a fast-paced environmentAbout the role: We are seeking an experienced Integrated Marketing & Communications Manager to support both external and internal communications for our organization. This role will serve as a strategic communications business partner, working closely with leadership and key stakeholders to develop and implement high-impact communication strategies. The ideal candidate will have strong project management and channel operations expertise for internal communications platforms, along with a deep understanding of external brand positioning and reputation management. The also involves supporting the CSR function with communications and project management support. The role involves a fair bit of travel and adjustable working hours.Key responsibilities: Internal Communications & Employee Engagement Act as a communications business partner to senior leaders, providing strategic guidance on internal messaging and engagement. Partner with support functions and external agency partners to develop and execute internal communications strategies that drive employee alignment, engagement, and culture-building initiatives. Manage internal communication platforms (intranet, newsletters, email, digital screens, town halls, etc.), ensuring seamless channel operations and content governance. Lead the planning and execution of internal events, leadership communications, and employee engagement campaigns. Drive change communications and employee advocacy programs to support business transformation initiatives. Collaborate with our US business partners in planning, executing, and reporting enterprise campaignsExternal Communications & Brand Reputation Develop and execute external brand communication strategies to enhance corporate reputation and positioning. Partner with the incumbent PR agency to oversee media relations, PR campaigns, executive thought leadership, and crisis communication efforts. Create compelling corporate messaging, press releases, speeches, and content that reinforce the company’s values and mission. Collaborate with our global PR & external communications team to ensure messaging and brand consistency across external-facing channels and platforms Monitor industry trends and provide insights to shape proactive external engagement strategies.Corporate Social Responsibility (CSR) & Thought Leadership Develop CSR communication strategies, ensuring the company’s social impact initiatives are effectively communicated internally and externally. Craft storytelling narratives and content that showcase the company’s commitment to corporate citizenship. Partner with CSR teams and external organizations to highlight our sustainability and community engagement programs Supervise on-ground volunteering programs including liaison with non-profit partners and program management supportProject & Channel Operations Management Oversee the implementation and optimization of internal communications platforms and tools, ensuring they are effective, engaging, and accessible to employees. Lead cross-functional collaboration to enhance the user experience and efficiency of digital communication channels. Track and analyze the impact of communication strategies through metrics and feedback mechanisms, continuously improving engagement and reach. Ensure best practices in content governance, workflows, and enterprise compliance for internal and external messaging.Preferred Qualifications & Experience 7-10 years of experience in corporate communications, internal communications, external branding, and marketing communications. Experience working in a Global Capability Center (GCC) or multinational organization (IT/ITes) is a strong plus. Proven expertise in communications business partnering, advising senior leaders on messaging and engagement strategies. Strong project management skills with experience in handling multiple communications campaigns, platforms, and digital tools. Excellent written and verbal communication skills, with the ability to craft compelling content for diverse audiences. Strong understanding of corporate reputation management, media relations, and executive communications. Experience managing internal communication tools such as SharePoint, intranet platforms, enterprise social networks, and email automation tools. Ability to thrive in a fast-paced, matrixed environment and collaborate across global teams.Why Join Us? Guardian India has been certified as a Great Place To Work for three times and recognized as India’s best companies to work for (2023) Our purpose is to inspire well-being for the people we serve – consumers, colleagues, and communities. We are an equal opportunity employer with a strong equity & inclusion culture driven by the leadership. A dynamic and collaborative work culture that values innovation, employee engagement, purpose and overall well-being. This is a strategic role with high visibility, working directly with leadership teams. The candidate has the opportunity to shape the company’s internal culture and external reputation. Work in a fast-growing global capability center, driving impactful communications in a multinational environment.If you have a passion and deep expertise for storytelling, brand positioning, colleague engagement and digital engagement, we invite you to apply!Location: This position can be based in any of the following locations:ChennaiFor internal use only:R000106276

The Team Member (TM) is the associate responsible to ensure we are delivering timely and accurate information to each and every participant. The TM works with the Delivery Manager (DM) to identify process improvements by identifying issues, process delays, and quality problems and recommends solutions. The TM works with the OM and others to resolve participant issues. The TM is responsible for workflow management and for resolving participant issuesThe main duties and responsibilities of Junior / Senior ExecutiveExecutes Issue/Query ResolutionEnsuring proper documentation and follow-upsTelephone and written queries resolution as per the standard proceduresOngoing delivery of quality serviceEnsure service accuracy through compliance (TAT)Maintain documentation of SOP's/Operating InstructionsIdentify, share, and implement process ImprovementsCompliance to TRBS & MISProcesses are thoroughly executedAll Service Level Agreements (SLA) are met (workflow closeout, etc.)Ensure information is processed in an accurate and timely manner in order to achieve agreed• Ability to work evening/night shifts.• Shows flexibility to adapt to the changing needs of the business• Occasional extended work hours/weekends to meet deadlines• Participation in training sessions, presentations and meetings• Willing to travel through company provided coaches or cabs• Alignment to Gurgaon or Noida basis business requirement.Location: This position can be based in any of the following locations:GurgaonFor internal use only:R000106390

This role is responsible for developing, building, and maintaining Workday HR reports and dashboards. You will collaborate closely with team members and stakeholders to provide reporting and recommendations that support business objectives and decision-making.You will Analyze, design, and build new custom reports and audits using Workday reporting functionality (ex: Report Writer, Calculated Fields, Matrix Reports, Composite Reports, Dashboards). Create and modify reports based on requirements and understand the downstream potential impact of changes. Responsible for understanding the company's Workday data to translate business requirements into user-friendly reports and dashboards. Maintain reporting functionality as part of system implementation and enhancements, periodic releases, and other business or business process changes. Collaborate closely with internal clients and team members to gather and execute reporting requirements. Reviews feedback from stakeholders and implements solutions that work best for the team. Generate and maintain SOPs and ensure consistent application of organizational policies and practices. Train and function as the subject matter expert on workday functionally, reporting, and audits. Lead key projects and provide coaching and mentoring to end users and report writers. Contribute to the development of reporting standards and support data governance. Troubleshoot and resolve any data discrepancies or inaccuracies identified. Offer insights and recommendations to streamline reporting processes, improve data accuracy, and enhance user experience. Research new Workday reporting & analytics features and functionality to determine how best to meet user needs. Execute more complex Workday transactions such as Supervisory Organization edits and organization design using Org StudioYou have At least 3 years of experience developing complex Workday reports and dashboards. Experience using business analytical skills including facilitating requirements sessions and documenting activity workflows and business requirements. Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines. Experience collaborating with internal resources and external resources to develop strategies that meet department goals within budget and established timelines.Location: This position can be based in any of the following locations:GurgaonFor internal use only:R000106214