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4.0 - 7.0 years

6 - 9 Lacs

Chennai

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: 19076 (Senior) Specialist, Change Management The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. ROLE DESCRIPTION SUMMARY The Senior Specialist, Change Management for Service Improvement will play a supporting role in the execution and continuous improvement of the end-to-end Change Management process within Engineering and Operations. Working closely with the primary Change Manager, this position will help ensure adherence to ITIL standards, reinforce process compliance, support reporting and analytics, and contribute to stakeholder engagement across the organization. The incumbent will also assist in the preparation and facilitation of CAB and CCB meetings, maintain process documentation, and help deliver training and certification efforts. This role is critical in sustaining the integrity and effectiveness of the change management function while promoting a culture of accountability and operational excellence . PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Assist in maintaining and improving the Change Management process to align with ITIL standards Support governance activities by helping to monitor user compliance and ensuring consistent application of process requirements. Support the creation and upkeep of dashboards and visual tools that track change requests (CRs), task progress, approvals, and KPIs to inform decision-making and process effectiveness Perform audits of the backlog on a regular basis to ensure bottlenecks are unblocked. Help coordinate and prepare materials for the Change Advisory Board (CAB) and Critical Change Board (CCB) meetings; support the Change Manager in driving structured, productive discussions and follow-up actions. Contribute to maintaining up-to-date process documentation, guides, and standards. Assist in launching and delivering training sessions and certification programs across the organization. Serve as a secondary point of contact for Engineering and Operations teams regarding change management queries. Provide timely guidance, troubleshoot issues, and reinforce best practices to support success-ful change adoption. Support the preliminary evaluation of change impacts and potential risks by gathering necessary inputs from requestors and subject matter experts and help document these insights to in-form CAB discussions. COMPETENCIES ITIL Change Management Knowledge: Strong understanding of ITIL framework, especially around Change Management principles, processes, and best practices. Communication Skills: Clear communicator who can liaise across technical and non-technical teams, support training initiatives, and serve as a trusted point of contact for change-related questions. Analytical Governance Skills: Proficiency in using data to build dashboards and generate insights related to change records, performance metrics, and approvals. Ability to monitor adherence to change policies, identify gaps, and support enforcement of process controls. Problem-Solving Skills: Ability to identify operational gaps and challenges, and develop innovative solutions to enhance efficiency and effectiveness in the work environment. Attention to Detail Documentation: Skilled in maintaining up-to-date process documents, change logs, and training materials with precision and consistency QUALIFICATIONS EXPERIENCE 5+ years of operational experience in the satellite or wireless communications industry focused on process management. Experience aligning and influencing live operations within Incident and Change Management ITIL certification or demonstrated equivalent experience with event, incident, change, problem, request and knowledge management processes. Successful track record of training and aligning cross functional teams English fluency (both written and verbal) is essential. Proficiency in defining and tracking KPIs for ITIL processes, with experience using data visualization tools (e. g. , Power BI) to present performance trends and improvement metrics. Experience being an Incident Manager or Change Manager SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .

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3.0 - 8.0 years

15 - 20 Lacs

Mumbai

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Summary -Design, plan, perform, interpret and report results of scientific experiments for the preparation and timely delivery of drug substances (DS), drug products (DP), processes and procedures within a multifunctional project team coordinated by a Project Leader. Manage technical lab/plant activities. -Management TrackLead a team for the development of pharmaceutical / biological / cell-gene therapies working in a small manufacturing plant environment. Execute the functional strategy and drive operational excellence in line with TRD vision and strategy. Ensure full portfolio support in line with GDD, Sandoz, NTO and NIBR plans. -SANDOZ: -Associate Scientist: Design, plan, perform, interpret and report results of scientific experiments for the development and timely delivery of drug products (DP), processes and procedures within a multifunctional project team coordinated by a Project Leader. Manage technical lab/plant activities. -Scientist: -Design, plan, perform, interpret and report results of scientific experiments for the development and timely delivery drug products (DP), processes and procedures. Lead and manage all project/local network activities, support/coach team members, participate in sub-teams and contribute to overall SZ strategies and goals -Senior Scientist: Design, plan, perform -document and interpret scientific/developmental experiments and GMP testing or pilot plant processes for the preparation and timely delivery of generic products, processes or procedures; maintain and qualify equipment/infrastructure and manage operational aspects in lab or plant as assigned. About the Role Major accountabilities: Meet quality, quantity and timelines in all assigned projects. Ensure all own activities are aligned with overall drug development process. Plan, organize, perform and document scientific experiments/plant activities in collaboration with project teams and under minimal guidance from more experienced team members (eg. contribute to interpretation and report results). Seeks proactively for support and coaching from Project Leader, Scientific Expert or other team members during the whole process if necessary. Provide efficient and robust processes for the manufacture and/or specialized facilities e. g. containment/sterile labs as an expert w/ adequate guidance. Provide raw data documentation, evaluation and results interpretation. Propose and provide input for the design of next experiments. Optimize existing methods, procedures, workflows (lab or plant) and develop more efficient ones. Generate lab procedures, reports and/or instructions and/or SOP s. Actively transfer procedures/instructions to pilot plant or production, including troubleshooting, process steering controls etc Communicate and address problems, perform safety and literature searches under moderate guidance from more experienced team member. Keep record of and manage chemicals, intermediates, excipients and solvents within own area of responsibility. Collaborate with other team members to facilitate deliveries of DS and/or DP. Utilize special tools/equipment and/or specialized facilities e. g. , containment/sterile labs. Evaluate new lab equipment. Contribute to maintenance of infrastructure/equipment. Ensure all own activities are aligned with overall drug development process. Support team s resource planning and effective resource utilization Support and foster strong quality/compliance mindset for own projects and overall portfolio/initiatives. Ensure internal processes as per SOPs/guidelines are followed and internal quality metrics are met. Fully support GxP and general deliverables. Ensure training is up-to-date and on time; no overdue training assignments without acceptable cause. Ensure strict adherence to HSE rules and guidelines. Key performance indicators: Successful execution of assigned tasks within given timelines at expected quality; right first time and right in time -Adherence to appropriate standards as defined in Quality Manual, SOPs, ethical, health, safety, environment (HSE), and information security (ISEC) guidelines -Adherence to costs, quality, quantity, and timelines for all assigned tasks. Feedback from other team members/leaders. Refer to annual individual and team objective setting. Measurable contributions to increasing efficiency and productivity in the work related to assigned projects. Feedback from other team members/leaders. Refer to annual individual and team objective setting. Measurable contributions to increasing efficiency and productivity in the work related to assigned projects. Minimum Requirements: B. Pharm /M. Pharm with relevant experience of around 3-8 years. Awareness/proven experience for safe handling of chemicals, potentially dangerous materials and equipment. Demonstrated successful experience with working in interdisciplinary and cross-cultural teams. Thorough knowledge of relevant SOP, GMP regulations and policies if applicable. Adequate knowledge in scientific/technical areas of collaboration. Proficient with laboratory and/or technical tools. Adequate knowledge of software and computer tools. Basic presentation skills and scientific/technical writing skills. Good Communication skills Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future togetherhttps://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for youSign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

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8.0 - 13.0 years

8 - 12 Lacs

Pune, Vadodara

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As a Team Leader in the Apps and Software domain at Atlas Copco, your mission is to spearhead the entire product team, including developers, testers, and DevOps professionals, within the Global Engineering Centre of Atlas Copco (GECIA). You will report directly to the Service Delivery Head. Your role is pivotal in driving the team towards the delivery of innovative, high-quality projects and solutions centered on app and software development while implementing software development best practices. Moreover, your leadership will embody the mission of ensuring that GECIA is recognized as the preferred partner on the digitalization journey for all stakeholders. In fulfilling this mission, you will actively promote innovation and foster the adoption of emerging technologies, cultivate talent within your team, and achieve operational excellence in all aspects of your work. Key Responsibilities Customer Focus Enhance customer satisfaction through a robust customer-focused culture. Maintain proactive and prompt communication with stakeholders at all levels. Establish and implement effective governance mechanisms for tracking project progress and updating business engagements. Design and maintain various dashboards and KPIs to improve the quality and delivery of projects. Ensure dedicated resources are allocated to meet customer needs effectively. Develop and coach your team on technical aspects to ensure they can effectively communicate with customers as the first point of contact for Apps and Software related services. People Focus Attract and retain top talent within the team. Engage in mentoring and coaching to facilitate team growth and skill development. Provide technical leadership during project deliveries, ensuring effective communication and execution. Map competencies and skill sets within the team to ensure optimal resource allocation. Identify training needs and execute development plans for each team member. Foster a culture of collaboration, innovation, and customer success by creating a supportive working environment. Identify and cultivate subject matter experts in various technology stacks to establish GECIA as a recognized competence center. Innovation Focus Drive and implement best practices in app and software development. Stay updated on industry trends, competitive landscape, and drive innovation in related areas. Propose plans to address competency gaps while overseeing the implementation of new technology solutions. Operational Excellence Serve as a Scrum Master to guide teams through project execution. Have a solid understanding of Agile methodologies and its ceremonies; a Scrum certification is advantageous. Act as a Business Analyst to comprehend customer requirements and propose viable solutions. Establish a resource planning mechanism to ensure optimal utilization of resources. Maintain transparency in resource planning to identify occupancy trends and potential challenges. Evaluate project requirements to identify and plan infrastructure needs necessary for successful deliveries. Lead the team to ensure high project billability, profitability, and effective delivery management with a keen focus on quality outcomes. To succeed, you will need We encourage diverse applicants, even if not all requirements are met. Unique experiences are valued. You should have 8+ years in IT, including 2-3 years in management. A degree in Computer Science Engineering from a recognized university is required. In return, we offer - An opportunity to work with a prestigious, 150-year-old global product company renowned for its innovation and excellence. - A supportive culture that values collaboration and caring for individuals and the environment. - A comprehensive rewards program that includes benefits like health insurance, higher education support, and flexible working arrangements. - This role places you at the forefront of managing and optimizing teams, ensuring effective project execution, and facilitating timely deliveries. - Ample opportunities to expand your professional network within the technical community. - A chance to build strong local networks, bringing value to both the wider community and Atlas Copco.

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3.0 - 4.0 years

9 - 10 Lacs

Bengaluru

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Reporting to Senior Team Lead Actuarial Modelling in MCoE BLR, this is an exciting opportunity for a skilled actuarial student to join the Risk Management Life & Health Re division, which is responsible for the inforce management of Swiss Res global L&H Reinsurance business. Support the development and maintenance of Life & Health AXIS models used for financial reporting and portfolio management in US, Canada, Latin America and ANZ DI. Support the model migration from RAFM to AXIS for EMEA, Asia, ANZ LS. Provide support to team leads to help resolve model issues through debugging, unit testing and knowledge sharing as required or provide support to RAFM to AXIS migration Leads to help to resolve model migration issues through debugging, unit testing and knowledge sharing as required Ability to handle stakeholder requests and deliver solutions independently Produce high quality models and associated documentation for the user community. Ensure model development and testing activities are in accordance with agreed model governance framework and testing procedures Enhance and extend various existing model building tools and model validation tools as needed Support the development of IT systems to enable the rapid transition to the target landscape, and help drive operational excellence Drive continuous process improvements to maximize productivity and work product quality About the Team: we'reside within the Risk Management L&H Re division, which manages our reinsurance business. With a team size of approximately 55 colleagues spanning multiple geographic locations (Bangalore, London, Fort Wayne, Toronto) you will have the opportunity to influence a wide variety of team goals and add to team spirit. About You: As a part qualified actuary with an understanding of life insurance/reinsurance industry, the successful candidate will be able to demonstrate sound technical actuarial knowledge and aptitude for developing and/or using actuarial models, specifically cash flow projection models, including understanding the actuarial assumptions, data and methodology and analysing and explaining the resulting cashflow and reserve projections. The ideal candidate will have the following skills/experience: Knowledgeable actuarial student with 3- 4 years of experience in the L&H pricing and/or valuation experience in the insurance/actuarial industry. Working Knowledge in any Actuarial Software is preferable. Proficiency in GGY AXIS is desirable. SQL, VBA, Python and R - Expertise with any of these tools/languages will be an advantage Excellent understanding of fundamental actuarial concepts. Completion of some actuarial exams would be preferable. Excellent organisational and analytical skills with attention to detail - able to understand details on business structure, product features and model requirements. Ability to understand and apply actuarial best practice (setting up models, documentation, governance, analysis, testing etc). Ability to work independently, accurately and deliver to deadlines. Cross cultural experience working with colleagues globally; experienced in managing work product handover processes between teams in different geographical locations Ability to support senior team members with resolving complex problems by debugging and unit testing. Ability to work reliably, efficiently, transparently, accurately and deliver to deadlines. Initiative in identifying issues and supporting other team members, peers and senior stakeholders Desire to learn from highly skilled actuarial professionals to grow your professional development Ability to work under pressure and prioritise tasks accordingly Growth mentality with a dedication to maintain a team spirit based on openness and respect Desire to learn from highly skilled industry professionals across multiple fields to grow your professional development

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1.0 - 4.0 years

4 - 8 Lacs

Bengaluru

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Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Real Time Traffic Analyst, you'll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partners experience, solving challenges creatively, and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships! OPPORTUNITY HAPPENS HERE REALIZE YOURS Alongside the best and the brightest, you will regularly: Monitor and manage real-time performance metrics (eg, service levels, occupancy, shrinkage) by adjusting staffing, breaks, and activities throughout the day to meet operational targets. Provide timely guidance and issue alerts to the operations team via chat regarding scheduling opportunities (eg, coaching, training) and emerging challenges (eg, call queues, adherence issues). Analyze call volume and handle time versus forecast, making necessary staffing adjustments and reporting discrepancies to leadership. Process workforce tickets accurately and on time, ensuring all submissions are completed by end of day. Generate and deliver daily performance reports covering claims, adherence, and service levels to inform leadership decisions. Support long-term planning by contributing to weekly scheduling, cross-training initiatives, and forecast reviews, while participating in additional projects as needed. ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Real Time Traffic Analyst, these skills are essential for success: Abilities: Proficient in managing real-time workforce operations by monitoring service levels, occupancy, and shrinkage, and making timely adjustments to staffing and schedules. Effectively communicates with operations teams to coordinate activities, resolve issues, and maintain adherence to performance targets. Experienced in analyzing call volume and forecast data, processing workforce tickets, and generating performance reports. Contributes to long-term planning through schedule development, cross-training initiatives, and participation in continuous improvement projects. Experience: Background in business operations, finance, call center management, or production environments. Hands-on experience with workforce or financial analysis, operations supervision, or distribution/logistics management. Education: bachelors or masters degree in Business, Finance, Operations, Engineering, Computer Science, or a related field preferred. Location : Bangalore. BECAUSE WE CARE, WE OFFER: A flexible work environment Competitive salaries, paid vacation, and holidays Robust professional development programs Comprehensive health, we'llness, and financial packages SHARED AMBITION. INSPIRED FUTURE. At Alegeus, our success is guided by our aligned vision and values it is how we work together and collaborate to achieve our goals. People First . We pride ourselves in bringing talented people together and treating one another with care. Partner Powe'red . We are committed to empowering our partners, knowing our success is shared and we win as one. Always Advancing . We are driven by potential and relentlessly determined to achieve our goals.

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6.0 - 8.0 years

30 - 37 Lacs

Gurugram

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About this role We are seeking a strategic and experienced HR Risk and Operational Excellence Vice President to strengthen governance frameworks, enhance reporting mechanisms, and enable effective oversight of HR risks and operations. This role is a second-line function focused on empowering HR teams to address risks and operational challenges effectively while maintaining accountability at the appropriate levels. The ideal candidate will have deep expertise in operational risk governance, the ability to provide actionable insights, and a collaborative approach to driving compliance and process improvement. This role does not directly remediate issues but instead establishes frameworks, guidance, and reporting mechanisms to empower teams to resolve challenges independently. Key Responsibilities Operational Risk Management and Governance Analyze data and trends to identify emerging HR risks and prioritize mitigation strategies. Define and oversee HR Business Risk Indicators (BRIs) and Key Performance Indicators (KPIs) to monitor risk and performance. Advise HR leadership with actionable insights and strategic guidance on risk management and governance practices. Develop and implement governance frameworks for the proactive identification, tracking, and management of HR risks. Collaborate with stakeholders to monitor remediation progress, ensuring accountability and ownership at the appropriate levels. Prepare and deliver governance reports to senior management, summarizing key metrics, trends, and actionable insights to inform decision-making. Promote transparency and adherence to governance processes across HR functions to enhance risk mitigation and compliance. Policy Governance Support and maintain the HR Policy Governance framework, ensuring it aligns with regional regulatory requirements. Collaborate with Employment Legal and HR teams to design and enhance mechanisms for horizon scanning, enabling functions with the ability to timely identify regulatory changes that may impact HR policies. Provide governance oversight to confirm policy updates are operationalized effectively by the relevant HR functions, with clear ownership and accountability. Third-Party Governance Act as a Subject Matter Expert (SME) for HR third-party risk management, enabling Vendor Relationship Owners (VROs) to comply with sourcing, vendor management, privacy, and information security policy requirements. Support the development and maintenance of effective third-party governance frameworks, ensuring HR vendor inventory oversight aligns with organizational standards. Audit Readiness and Support Act as a liaison between HR teams and internal/external auditors, ensuring alignment of expectations and clear communication throughout the audit lifecycle. Establish and maintain an audit preparedness framework, defining protocols for ongoing monitoring and periodic reviews of HR processes to confirm readiness. Coordinate with process owners across HR functions to address requests for clarification, additional evidence, or follow-up actions during audits. Monitor the resolution of audit issues by tracking management responses and action plans, ensuring timely and effective remediation. Conduct independent assessments of remediation actions to confirm their effectiveness and alignment with audit objectives. Training and Development Design and deliver targeted training programs to increase awareness of HR risk governance and policy requirements, including training on audit preparedness to equip HR teams with the tools and knowledge needed to navigate audit processes confidently. Provide specialized coaching to HR Teams on essential systems and governance processes, supporting smooth transitions for new initiatives. Qualifications Masters degree in HR, Business Administration, or related field; advanced degree or certifications (eg, CIPD, SHRM, HRMP) preferred. 6-8+ years of experience in HR governance, compliance, or risk management roles, preferably in a global, matrixed environment. Strong understanding of employment laws, regulatory requirements, and HR governance practices. Demonstrated ability to influence stakeholders and foster cross-functional collaboration in complex organizations. Expertise in HR risk management frameworks, policy governance, and third-party oversight. Analytical and problem-solving skills with a proactive approach to risk identification and mitigation. Proficiency in MS Office (Excel, PowerPoint) and familiarity with privacy and compliance programs. Clear, effective communication skills, including proficiency in Plain-English writing and visual storytelling. Experience navigating ambiguity and driving initiatives independently within a dynamic environment. Our benefits . Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. we'remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. At BlackRock, we are all connected by one mission: to help more and more people experience financial we'll-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It s why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

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4.0 - 6.0 years

6 - 10 Lacs

Mumbai

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We are seeking an experienced and strategic Global Process Owner (GPO) to lead the Recruitment, Onboarding and Global Mobility processes within the Hire to Retire lifecycle. This role will collaborate closely with HR, Technology, Knowledge Management, Continuous Improvement and Shared Service Delivery teams to drive operational excellence and enhance employee experience As the process authority, The GPO will play a strategic role, have global coverage, act as a subject matter expert and lead the discovery, review, and optimization of current processes, design future-state solutions, support transitions to shared services or third-party vendors, and establish global process standards and governance frameworks, ensuring strong governance and compliance. Required Skills and Experience: 4-6 years of experience in HR consulting, global HR operations, or shared services. Proven expertise in compensation and benefits processes, with strong experience in benefits administration. Familiarity with global transformation projects and process design methodologies. Prior experience as a Global Process Owner or process lead is an advantage. Working knowledge of HR systems, preferably Oracle HCM or similar platforms. Experience with process mapping tools (eg, Microsoft Visio). Strong analytical skills and Excel proficiency for metrics and process analysis. Formal training or certification in continuous improvement (Lean, Six Sigma) is desirable. Preferred Competencies: Strong business acumen and understanding of the downstream and upstream impact of process changes. Strategic thinker with practical experience in global service delivery models. Excellent stakeholder management, facilitation, and presentation skills. Ability to juggle competing priorities and work with minimal supervision. Effective communicator with strong written and verbal skills. Capable of driving initiatives through influence and cross-functional collaboration. Qualifications: bachelors degree in human resources, Business Administration, or related field required. Graduate degree or professional certification in a related field is a plus. Key Responsibilities: Process Design Standardization Lead the global design, documentation, and standardization of Recruitment, Onboarding Global Mobility processes (L1-L4). Create and maintain process maps, standard operating procedures (SOPs), business cases, and performance metrics. Analyze current-state processes to identify inefficiencies, service pain points, and automation opportunities. Drive future-state process design and support transition planning to shared services and digital delivery models. Ensure process changes are governed and approved centrally, with GPO as the final authority. Stakeholder Collaboration Service Delivery Partner with HR, Payroll, IT, vendors, and other stakeholders to ensure integrated, compliant service delivery. Monitor compliance with global process standards and promote adoption through training and change management. Support system implementation and upgrades related to recruitment, onboarding global mobility functionality, including HCM platforms (eg, Oracle). Continuous Improvement Transformation Collaborate with CI teams to identify improvement opportunities and execute lean, automated, and digital solutions (eg, RPA). Develop business cases to secure support and funding for high-impact initiatives. Establish and maintain process governance, ownership structures, and change control mechanisms.

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6.0 - 11.0 years

5 - 11 Lacs

Hubli

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Role & responsibilities Lead Lean transformation projects across value streams, driving measurable improvements in cost, quality, and delivery Facilitate structured problem-solving sessions using 8D, A3 thinking, DMAIC, and root cause analysis techniques Implement visual management systems, standard work practices, and takt-based line balancing Drive continuous improvement through Gemba walks, daily management systems, and frontline engagement Mentor team members in Lean tools such as 5S, SMED, Kanban, mistake proofing (Poka-Yoke), and bottleneck analysis Collaborate with leadership to deploy Hoshin Kanri (Policy Deployment) and monitor breakthrough objectives Track and report performance improvement metrics, and communicate results to stakeholders Preferred candidate profile Bachelor's degree in Engineering or equivalent; Lean Six Sigma Black Belt or equivalent hands-on experience 610 years leading operation excellence/Continuous Improvement initiatives in manufacturing, logistics, or process industries Strong foundation in Lean tools and practical application in high-variance environments Demonstrated success in solving complex operational problems using statistical and root cause tools Proficiency in facilitating Kaizen events and driving cultural adoption of Lean across hierarchies Familiarity with digital lean tools, value stream simulation, and Industry 4.0 applications Excellent facilitation, coaching, and influencing skills across levels Exposure to data visualization and dashboarding tools such as Power BI to support performance reporting and insights (optional but advantageous) Change management certifications or experience leading Lean maturity roadmaps

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1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

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Assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Competencies Achieving Results Helping Others Succeed Living Our Misson And Values Winning With Integrity Making Every Customer Feel Special Working Together Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. Summary of Experience & Education Minimum 1 year of experience of handling a team in a retail setup Minimum education qualification - 12th / Diploma +

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10.0 - 14.0 years

16 - 18 Lacs

Mumbai

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The role is pivotal in leading the DA Accounts team and reporting directly to the Operational Finance Manager. Key responsibilities include driving the timely and proactive delivery of services to clients, effectively mediating between inter-departments to ensure seamless operations. The role demands expertise in managing the preparation and distribution of comprehensive reports and handling ad-hoc requests with precision, providing crucial data to support strategic business decisions. Additionally, the role is essential in assisting team requests, optimizing workloads, and fostering a healthy work-life balance, all while ensuring strict adherence to departmental deliverables. This position is central to maintaining operational excellence and enhancing overall productivity. Key Accountabilities: To lead DA Accounts team and report as Assistant to the DA & Cash flow Manager: Oversee the DA Accounts team, ensuring smooth operations and alignment with departmental goals. Report directly to the Operational Finance Manager, providing updates and insights on team performance and initiatives. Timely and proactive approach towards Client delivery and mediate between inter-departments: Ensure timely and efficient delivery of services to clients, maintaining high standards of customer satisfaction. Act as a mediator between inter-departments to facilitate effective communication and resolve any issues that may arise. Reports and ad hoc request management: Manage the preparation and distribution of regular and ad-hoc reports, ensuring accuracy and relevance. Respond to ad-hoc requests promptly, providing necessary data and analysis to support business decisions. Assist team requests and manage workload and work life balance for the team, in adherence to Department deliverance: Support team members by addressing their requests and concerns, ensuring they have the resources needed to perform effectively. Manage team workload to promote a healthy work-life balance while ensuring departmental objectives are met. Team Management and Governance: Lead and oversee the team, ensuring effective management practices and adherence to company policies. Establish governance frameworks to promote accountability, transparency, and alignment with organizational goals. Productivity Status: Monitor and report on team productivity levels, identifying areas for improvement. Implement strategies to optimize workflows and enhance overall efficiency. Issue Resolution - Internal and External as we'll as Interdepartmental: Address and resolve issues arising within the team, across departments, and with external stakeholders. Facilitate effective communication and collaboration to ensure timely problem resolution. Time Bar & VoM Support to Team Leads: Provide guidance and support to team leads on managing time bars and Voice of the Market (VoM) initiatives. Ensure team leads have the resources and tools necessary to meet their targets and deliverables. Govern Standard Operating Procedure Management by Team Leads: Oversee the development and implementation of standard operating procedures by team leads. Ensure SOPs are regularly reviewed, updated, and adhered to across the team. Client Assistance: Manage client interactions, including rate sheet preparation and client updates. Handle escalations promptly and professionally to maintain strong client relationships. Reports: Prepare and distribute weekly, monthly, and ad hoc reports, providing analysis and insights as required. Ensure reports are accurate, timely, and align with business objectives. Required Knowledge : Essential: Extensive experience in the DA department within the maritime sector (minimum 5 years). Strong understanding of accounting principles and practices. Proven track record of team management and coaching. Strong ability to manage and lead the team effectively. Adept at developing and maintaining positive relationships with stakeholders Desirable: Maritime Diploma Certification & Academics Strong ability to manage and lead the team effectively. Perform duties independently with minimal oversight. Hands-on experience with Microsoft applications. Excellent communication skills, both written and verbal.

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10.0 - 15.0 years

30 - 35 Lacs

Bengaluru

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In this role you will be responsible for assessing and implementing operating procedures and processes for ensure the delivery of operational excellence to our internal customers. This roll requires a visionary leader who can continue to iterate on process improvement and act as a change agent to drive transformation initiatives within Barracuda. What you'll be working on: Leadership: Recruit, develop, and lead a 24x7 organization while fostering a culture of customer service, accountability and innovation Strategy Development: Develop and execute a strategic roadmap to enhance service delivery, optimize processes, and improve customer satisfaction Collaboration: Collaborate with internal teams to understand their technical needs and ensure team readiness to manage upcoming changes and/or technologies Performance Management: Establish KPIs for measuring team performance, set clear objectives, and publish results to drive accountability and growth Incident Management: Oversee resolution of technical incidents and ensure timely communication with stakeholders Training and Development: Identify training needs and provide opportunities for team members to enhance their skills and knowledge What you bring to the role: bachelors degree in Computer Science, Information Technology, or a related field 10+ years of leadership experience in global support or service delivery, with at least 5 years in a leadership role. Experience building, leading, and optimizing a 24x7 global NOC, Support or Service Delivery team Demonstrated ability to develop a highly process oriented organization focusing on efficiency and customer satisfaction Proficiency in implementing change at the team and organizational level in a matrixed environment Proven critical thinking, problem solving, and prioritization skills Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

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4.0 - 9.0 years

6 - 11 Lacs

Noida

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Embark on a transformative journey as a Process Advisor at Barclays, where you'll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks. To thrive in this role, you'll need some previous experience in: Experience of working in a customer facing service environment. Receive inbound and outbound phone calls from customers and service their needs effectively and efficiently. Ability to determine appropriate, affordable solutions for customers regarding their personal financial situation. Support customers by offering payment options, taking payments, solving problems, and providing excellent service. Effective communication skills. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as we'll as job-specific technical skills. This role is based out of Noida. Purpose of the role To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments. Accountabilities Provision of excellent customer service, adherent to Barclays policies and procedures, by responding and resolving customer requests and inquiries effectively. Collaboration with internal stakeholders, including the relevant risk management teams, to align collection activities and comply with regulatory requirements and internal processes. Collaboration across functional projects and initiatives to support the broader business operations team. Support the business operation function team with day-to-day collection activities including customer service, risk management and compliance. Communication to customers with outstanding loans and/or credit card payments to negotiate payment arrangements and resolve any financial delinquencies. Maintenance of accurate and up-to-date records of all collection activities, including customer interactions, payment plans and account status updates. To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within we'll-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

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3.0 - 8.0 years

9 - 13 Lacs

Hyderabad

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Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we'do. Since 1980, we've helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we'reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we'research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist IS Business Systems Analyst - Advanced Scientific Computing What you will do Let s do this. Let s change the world. In this vital role you will require expertise in biopharma scientific domains as we'll as compute systems solution delivery. Collaborate with geographically dispersed teams, including those in the US, EU and other international locations. Partner and ensure alignment of the Amgen India DTI site leadership and follow global standards and practices. Provide domain expertise for Research Advanced Scientific Computing within a Scaled Agile Framework (SAFe) product team Serve as Agile team scrum master or project manager as needed Serve as a liaison between Global Technology functional areas and Global Research scientists, prioritizing their needs and expectations Create functional analytics dashboards and fit-for-purposes applications for progress tracking and performance measurements (e. g. PowerBI, Tableau, Spotfire) Manage a suite of custom internal platforms, commercial off-the-shelf (COTS) software, and systems integrations Translate complex scientific and technological needs into clear, actionable requirements for development teams Develop and maintain release deliverables that clearly outlines the planned features and enhancements, timelines, and milestones Identify and manage risks associated with the systems, including technological risks, scientific validation, and user acceptance Develop documentations, communication plans and training plans for end users Ensure scientific compute systems operations are scoped into building Research-wide Artificial Intelligence/Machine Learning capabilities Ensure operational excellence, cybersecurity and compliance. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a strong background in the end-to-end infrastructure DevOps lifecycle and be a Scaled Agile practitioner, coupled with change management and transformation experience. This role demands the ability to deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree with 8 to 13 years of experience in Information Systems Preferred Qualifications: BS, MS or PhD in Bioinformatics, Computational Biology, Computational Chemistry, Life Sciences, Computer Science or Engineering 3+ years of experience in implementing and supporting biopharma scientific computing environments or systems Functional Skills: Must-Have Skills: Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology and data Excellent communication skills and experience creating impactful slide decks with data Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team Familiarity with scientific compute applications like cheminformatics, bioinformatics, structural biology and molecular modelling tools including Schrodinger, Cryosparc, GROMACS Good-to-Have Skills: Demonstrated expertise in a scientific domain area and related technology needs Familiarity with documentations, specifications, pricing estimates for cloud (e. g. AWS) and on-premise compute infrastructure including compute (e. g. EC2) and storage (e. g. S3) components Familiarity with advanced analytics, AI/ML and scientific computing infrastructure, such as High Performance Compute (HPC) environments and clusters (e. g SLURM, Kubernetes) Experience with scientific and technical team collaborations, ensuring seamless coordination across teams and driving the successful delivery of technical projects Ability to deliver features meeting research user demands using Agile methodology An ongoing commitment to learning and staying at the forefront of AI/ML advancements. We understand that to successfully sustain and grow as a global enterprise and deliver for patients we must ensure a diverse and inclusive work environment. Professional Certifications (please mention if the certification is preferred or mandatory for the role): SAFe for Teams certification (preferred) SAFe Scrum Master or similar (preferred) Soft Skills: Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative, self-motivation and learning agility Strong presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and we'll-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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1.0 - 4.0 years

3 - 6 Lacs

Noida, New Delhi, Pune

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Rockwe'll Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28, 000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we'do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description We are looking for a senior Business Systems Analyst with a background in technology, or a related field. In this role, you will communicate with team members and business partners on a regular basis. The Business Analyst will analyze our requirements and design solutions to meet those requirements. You will also be responsible for testing, implementing, and maintaining software applications to improve business processes. Your Responsibilities: Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users. Collaborates with project sponsors to determine project scope and vision. Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Works with stakeholders and project team to prioritize collected requirements. Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts. Participates in the QA of solutions to ensure features and functions have been enabled and optimized. Participates in the selection of any requirements documentation software solutions that the organization may opt to use. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develops and utilizes standard templates to accurately and concisely write requirements specifications. Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders. Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood. The Essentials - You Will Have: Bachelors Degree or equivalent experience Typically requires 8 years of related experience (project/program Management, Process Improvement and data management experience) Communicate the plan and priorities for the Program Increment and define the PI goals Drive release behavior, incenting discipline and quality over speed Determine resource requirements and partner with Tech Lead or Business Owner on sourcing talent Integrates change management elements needed to support the desired state; Track key delivery issues and risks and escalating as needed. Accountable for validation of acceptance criteria met before accepting completed features and definition of done Overall responsibility to manage the Epic and Feature backlogs and Themes for measuring to key objectives, value delivery. Collaborate and shape design, development and implementation requirements with partners and engineering team members. Be responsible for training and support documentation, as we'll as business readiness service transition Provides consultative support in financial management, organizational change, vendor management, and operational excellence to business lead technology initiatives and to our business or enterprise shared services teams Provide analysis on key business drivers and metrics using the latest analytics visualization technology. Define the needed business cases with project team and process owner, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic key performance indicators (KPIs). Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Demonstrated project management skills and project management software skills, including planning and organizing You will report toTeam Lead -IT What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized we'llbeing programs through our OnTrack program On-demand digital course library for professional development . . . and other local benefits! At Rockwe'll Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid or #LI-PS2 Rockwe'll Automation s hybrid policy aligns that employees are expected to work at a Rockwe'll location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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4.0 - 9.0 years

14 - 18 Lacs

Pune

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Job Title Service Max COE Lead Location Pune, Maharashtra, India Company Johnson Controls As the Service Max COE Lead, you will be responsible for driving the strategic direction and operational excellence of the ServiceMax Center of Excellence (COE). Your extensive experience will guide the implementation of best practices across the organization, enhancing our field service capabilities and overall service delivery effectiveness. What you will do Lead the ServiceMax COE initiatives, establishing a framework for service excellence and continuous improvement. Collaborate with cross-functional teams to identify opportunities for optimizing service delivery processes and enhancing customer satisfaction. Develop and implement training programs for ServiceMax users to ensure effective utilization of the platform. Monitor key performance indicators (KPIs) to assess the effectiveness of service operations and drive data-driven decision-making. Act as a liaison between business stakeholders and technical teams to align service delivery with organizational goals. Identify and evaluate emerging trends and technologies in field service management, recommending strategic investments as appropriate. Provide mentorship and leadership to the COE team, fostering a culture of innovation and accountability. Ensure compliance with regulatory standards and company policies throughout service delivery processes. Qualifications bachelors degree in Business Administration, Information Technology, or a related field. 18+ years of experience in service management, with a focus on field service operations and ServiceMax platform. Proven experience in leading Centers of Excellence and driving organizational change initiatives. Strong analytical skills with the ability to leverage data to inform strategic decisions. Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels. Ability to thrive in a fast-paced environment, managing multiple priorities effectively. ServiceMax certification or related field service management certifications are a plus. Join Johnson Controls and lead our ServiceMax COE to foster innovation and exceptional service delivery across the organization.

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7.0 - 10.0 years

25 - 30 Lacs

Mumbai

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Summary Job Title: Global Program Manager, REFS #LI-Hybrid Primary Location: Prague, Czech Republic Other Locations: Barcelona, Spain; Hyderabad, India As a Global Program Manager in REFS, you'll transform Novartis Real Estate Facilities Services (REFS) into a dynamic, managed operating model delivering operational excellence, financial efficiency, and strategic control. This is your opportunity to lead complex, cross-functional programs with the ambitious goal to achieve excellence in customer experience and productivity. Ultimately strengthening Novartis s control over supplier performance, cost transparency and compliance enabling a scalable, future ready REFS model aligned with enterprise digital maturity goals. If you're passionate about creating value, driving change, and making a difference at scale, this role is for you. About the Role Key Responsibilities: Align project strategy with REFS and Novartis enterprise goals, adapting plans as needed Develop and maintain integrated project plans, ensuring timely delivery of milestones Drive best practice program management to enhance workplace experience and operational success Engage senior leaders and stakeholders with transparent, timely communication and Drive the resource allocation of across global functions and regions, ensuring seamless transition and minimal disruption. Orchestrate cross-functional collaboration across Procurement, Finance, Legal, PO and REFS teams to internalize key processes and roles. Oversee the implementation of new systems and ensure alignment with REFS data-centric vision. Identify and assign owners for managing PO, Legal, Financial, and identify operational risks, including liabilities and contract transitions. Ensure timely execution of regional hiring plans and onboarding of new resources Essential Requirements: MBA with a bachelors degree or equivalent professional experience PMP certification (or similar) preferred but not necessary. Proven success leading large-scale, complex international and multidisciplinary project teams Strong background in pharmaceutical industry operations, ideally in REFS/Facilities Advanced expertise in leadership, project management, and communication strategy Excellent written and spoken English; additional languages are a plus Proven ability to influence senior stakeholders and drive cross-functional alignment you'll receive: Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement); 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 17, 500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Company car / Car Allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www. novartis. cz Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to di. cz@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future togetherhttps://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for youSign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

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10.0 - 15.0 years

11 - 16 Lacs

Bengaluru

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About the Role We are looking for a talented Manager/Senior Manager - Product Support to join our Engineering team and help us scale effectively . The ideal candidate will have a unique blend of technical expertise, insatiable curiosity, and analytical mindset. The individual will be responsible for setting up efficient support processes and systems to streamline operations, improve workflows, and ensure seamless integration across departments. This role focuses on identifying gaps, implementing best practices, and optimizing existing procedures to drive operational excellence and support overall business goals. Responsibilities Develop and implement support policies for L1, L2, and L3 levels tailored to our specific products and services. Lead, manage, and scale a team of support engineers located in both India and the US. Investigate internal and customer-facing software issues, including ETL and Spark job failures. Manage and prioritize the Zendesk queue of tickets while ensuring timely and clear updates on issue status, workarounds, and resolution. Work collaboratively with the development team to identify the root cause of issues and recommend paths to resolution. Communicate possible workarounds to reported issues and maintain related support tickets. Liaise with Product Management, Development, and QA teams to recommend changes to error handling and expand coverage of potential real-world use cases. Document recurring issues and maintain product user guides to enhance user support. Requirements Bachelors degree in Computer Science, Information Technology, or related field. Minimum of 10+ years of experience in technical support or a related field, with at least 2 years in a leadership role. Strong technical background in data analytics and ETL processes, particularly with Spark jobs. Proficiency in Python for performing initial debugging and troubleshooting. In-depth understanding of AWS services related to data management and processing. Excellent problem-solving and team management skills. Outstanding communication and interpersonal abilities. Ability to work across different time zones and manage international teams. Previous experience working in a product-based company, preferably within a startup environment. Practical experience with data lakes and understanding their architecture and management. Benefits Competitive salaries and bonuses Flexible working hours. Health insurance, life and disability insurance. Eligibility for the provident fund. Unlimited Paid Time Off (PTO) with a mandatory minimum of 1 week/year. Paid vacation days, sick leaves, and holidays. Parental leave (maternity, paternity, adoption leave). Bereavement leave. Certification and training programs. Company-sponsored events and outings. Recognition and reward programs. Provision of laptops, mobile devices, and other necessary equipment. Access to software and tools for remote work. Team-building activities and retreats.

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6.0 - 11.0 years

22 - 27 Lacs

Bengaluru

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Job Title: Senior Software Application Engineer - Digital Web Platforms Work Location: Manyata Tech Park, Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Career Level: D1 - Individual Contributor position. Introduction to role: Are you ready to lead the charge in web development and operations? As a Senior Software Application Engineer, youll be at the forefront of delivering digital capabilities for websites, including front/back end coding and integration with platforms across the enterprise. Youll serve as the primary contact for web development and operations, collaborating with digital engagement partners, upper management, and business customers. Your expertise in managing teams, prioritizing tasks, and delivering multiple digital projects will drive the companys initiatives forward. In alignment with strategic business goals, youll enable future growth by implementing development capabilities globally. Are you prepared to make a significant impact? What youll do: Lead all aspects of the development life cycle of solutions and manage complex projects with significant bottom-line impact. Collaborate with product managers, platform owners, and digital engagement partners to develop strategies and roadmaps for web development and technologies. Work closely with senior engineers to craft and approach new product development. Implement standard methodologies for software development and documentation to ensure high-quality work within tight schedules. Coordinate project prioritization, planning, collaborator management, and tracking of external commitments. Translate business requirements into technical solutions, recommend alternatives, and lead engineering efforts to meet timelines. Ensure operational excellence through monitoring and operation of services in production and lower environments. Collaborate with agencies, business, and multi-functional IT partners to define business requirements and implement digital strategies. Handle the development and delivery of digital projects, including enablement of new capabilities and SLDC delivery processes. Coordinate team priorities for digital development and handle outages and incidents to completion. Educate technical teams on development capabilities, focusing on Sitecore websites. You will need to have: Overall, 6 years of proven experience with 4+ years of demonstrated ability in a similar role. Experience with Sitecore and web development in high availability environments, CMS Architecture and Design, Common API Classes, Security Model, ASP.NET MVC framework, jQuery JavaScript, CSS, and HTML5. Experience leading onshore, nearshore, and offshore development teams using DevSecOps standard methodologies. Experience crafting, developing, and delivering digital assets to support corporate, marketing, and commercial plans. Experience working in a multi-disciplined, multi-functional matrix organization. Estimation/sizing, Change Order/SOW contracting experience with successful outcomes in technical and business arenas. Ability to travel up to 20% for foreign and domestic travel. Capability to conduct duties in an office environment with standard business hours. We would prefer for you to have: Full stack web development skills. Bachelor s degree in Information Technologies or equivalent work experience. Experience working in Biotech or Pharmaceutical industries. Development knowledge of Data Templates, Renderings, Content items with configurable/reusable components using placeholder settings. Development knowledge of setting up Content Delivery and Management environments for live and testing websites, especially with Sitecore. Excellent informal leadership, networking, and interpersonal skills. At AstraZenecas Alexion division, we champion diversity and foster an energizing culture where new ideas thrive. Our commitment to inclusion ensures that life-changing innovations can come from anywhere. We celebrate each others successes and take pride in giving back to our communities. Here, your career is more than just a path; its a journey to making a difference where it truly counts. Ready to make a difference? Apply now to join our team! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 27-Jun-2025 03-Jul-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. . Alexion participates in E-Verify.

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5.0 - 10.0 years

20 - 25 Lacs

Bengaluru

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Job Title: Senior Manager - Medical Information and Communication Oncology Business Unit Work Location: Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Introduction to role: Are you ready to leverage your scientific expertise to drive essential services for the OBU Medical Communications and Information team? Join us in supporting our interactions with healthcare professionals, including innovative chatbot conversations. Were on a journey of growth, finding new ways to deliver value to our business and patients. Our focused License To Operate team ensures expertise and scalability as AstraZenecas pipeline expands. As the Senior Manager - MCi, youll lead a Global Business Services team in Bangalore, managing LTO services and ensuring effective collaborator communication. Youll be the single point of contact for the Oncology Business Unit, accountable for LTO MCi service delivery. Accountabilities: Lead the Bangalore OBU LTO team, ensuring quality, standardization, and meeting critical metrics. Drive MCi processes for operational excellence, efficiency, and digital innovation. Ensure team members are trained and competent in all delivery areas. Assist the team during high work volumes by completing LTO accountabilities. Apply scientific knowledge to create compelling medical content and communications. Handle medical information requests and maintain SR databases and chatbot conversations. Work closely with MCi staff and collaborators to deliver outstanding LTO services. Support healthcare professionals with high-quality, timely medical information. Essential Skills/Experience: Advanced scientific degree or equivalent experience (PharmD preferred, MD, PhD, or equivalent). A minimum of 5 years of relevant drug/medical information experience in the pharmaceutical industry or comparable healthcare/clinical/hospital or medical communications environment with over 10 years of total experience. Desirable Skills/Experience: Strategic thinker with strong discernment, project management, and organizational skills. Excellent verbal and written communication skills. Experience in line management, including mentoring and coaching team members. Clinical and healthcare systems expertise. Ability to apply local regulatory, legal, and compliance requirements to Medical Affairs activities. Scientific literature evaluation and analysis. Scientific/medical writing, communication, and content creation. Competence in using technology/platforms. Experience developing digital content and/or digital content strategy. Promotional review or medical review experience. About Us: AstraZeneca offers an environment where you can craft the next chapter of our growth story. We are committed to enabling the rest of the business to run effectively and harness our transformative science. Our hybrid model of in-house delivery centres and service towers across the globe drives new ways of working and innovative solutions. We value inclusivity and innovation, always striving to find innovative ways to translate value for our business and patients. When we put unexpected teams in the same room, we unleash bold thinking with the power to encourage life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. Thats why we work, on average, a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Ready to make a difference? Apply now to join our team! 27-Jun-2025 03-Jul-2025

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7.0 - 12.0 years

22 - 27 Lacs

Bengaluru

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Job Title: Senior Software Application Engineer - Digital Web Platforms Work Location: Manyata Tech Park, Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Career Level: D2 - Individual Contributor position. Introduction to role: Are you ready to lead the charge in web development and operations? As a Senior Software Application Engineer, youll be at the forefront of delivering digital capabilities for websites, including front/back end coding and integration with platforms across the enterprise. Youll serve as the primary contact for web development and operations, collaborating with digital engagement partners, upper management, and business customers. Your expertise in managing teams, prioritizing tasks, and delivering multiple digital projects will drive the companys initiatives forward. In alignment with strategic business goals, youll enable future growth by implementing development capabilities globally. Are you prepared to make a significant impact? What youll do: Lead all aspects of the development life cycle of solutions and manage complex projects with significant bottom-line impact. Collaborate with product managers, platform owners, and digital engagement partners to develop strategies and roadmaps for web development and technologies. Work closely with senior engineers to craft and approach new product development. Implement standard methodologies for software development and documentation to ensure high-quality work within tight schedules. Coordinate project prioritization, planning, collaborator management, and tracking of external commitments. Translate business requirements into technical solutions, recommend alternatives, and lead engineering efforts to meet timelines. Ensure operational excellence through monitoring and operation of services in production and lower environments. Collaborate with agencies, business, and multi-functional IT partners to define business requirements and implement digital strategies. Handle the development and delivery of digital projects, including enablement of new capabilities and SLDC delivery processes. Coordinate team priorities for digital development and handle outages and incidents to completion. Educate technical teams on development capabilities, focusing on Sitecore websites. You will need to have: Overall, 7 years of proven experience with 5+ years of demonstrated ability in a similar role. Experience with Sitecore and web development in high availability environments, CMS Architecture and Design, Common API Classes, Security Model, ASP.NET MVC framework, jQuery JavaScript, CSS, and HTML5. Experience leading onshore, nearshore, and offshore development teams using DevSecOps standard methodologies. Experience crafting, developing, and delivering digital assets to support corporate, marketing, and commercial plans. Experience working in a multi-disciplined, multi-functional matrix organization. Estimation/sizing, Change Order/SOW contracting experience with successful outcomes in technical and business arenas. Ability to travel up to 20% for foreign and domestic travel. Capability to conduct duties in an office environment with standard business hours. We would prefer for you to have: Full stack web development skills. Bachelor s degree in Information Technologies or equivalent work experience. Experience working in Biotech or Pharmaceutical industries. Development knowledge of Data Templates, Renderings, Content items with configurable/reusable components using placeholder settings. Development knowledge of setting up Content Delivery and Management environments for live and testing websites, especially with Sitecore. Excellent informal leadership, networking, and interpersonal skills. At AstraZenecas Alexion division, we champion diversity and foster an energizing culture where new ideas thrive. Our commitment to inclusion ensures that life-changing innovations can come from anywhere. We celebrate each others successes and take pride in giving back to our communities. Here, your career is more than just a path; its a journey to making a difference where it truly counts. Ready to make a difference? Apply now to join our team! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 27-Jun-2025 03-Jul-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. . Alexion participates in E-Verify.

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12.0 - 17.0 years

30 - 35 Lacs

Chennai

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Job Title: Director - Reliability Engineering Career Level: F Introduction to role Are you ready to lead the charge in transforming our hosting platform reliability? We are seeking a visionary Director of Hosting Reliability Engineering to spearhead the strategy, execution, and continuous improvement of our global enterprise environment. This executive role is pivotal in ensuring resilience, scalability, and operational excellence for our most critical business applications. If you possess deep technical infrastructure knowledge and leadership acumen, this is your chance to make a significant impact! Accountabilities Strategic Leadership: Define and implement the enterprise reliability engineering roadmap aligned with business priorities and IT transformation goals. Lead Global Reliability Operations: Oversee design, deployment, and operation of enterprise hosting platforms supporting critically important applications. Establish SRE Best Practices: Implement and standardize SRE practices including SLAs/SLOs/SLIs. Ensure Operational Excellence: Improve platform performance, availability, and capacity through automation, monitoring, and proactive incident prevention. Collaborate Across Functions: Partner with architecture, security, compliance, and business partners to align infrastructure goals with enterprise objectives. Resilience & DR Planning: Define and implement disaster recovery and business continuity strategies for enterprise workloads. Infrastructure Automation: Champion automation of operations through Infrastructure as Code (IaC), configuration management, and self-healing systems. Talent Leadership: Build and mentor an impactful, globally distributed team of Reliability Engineers. Compliance and Governance: Ensure platforms meet enterprise security, regulatory, and data residency requirements. Essential Skills/Experience 12+ years of relevant experience in infrastructure engineering, cloud operations, or site reliability engineering in large enterprise environments Drive adoption of modern reliability engineering practices such as observability, fault tolerance, self-healing infrastructure, and disaster recovery automation. 5+ years in a leadership capacity, managing global engineering or operations teams Demonstrable experience managing large-scale, distributed systems with a focus on uptime and performance Demonstrated ability to lead incident response and complex infrastructure fix. Demonstrated executive presence with strong essential communication skills, enabling effective engagement with senior partners and translation of complex technical topics into business-aligned insights Critical thinking, ability to question assumptions, weigh evidence, and consider alternative perspectives before reaching a conclusion Openness to change, willingness and ability to accept new insights, adapt to different circumstances, and support innovation Strong communication, facilitation, and relationship-building skills Awareness of developments in the marketplace and understand the relevance and potential impact to AZ. Desirable Skills/Experience NA At AstraZeneca, we bring to bear technology to impact patients lives directly. Our work transforms our ability to develop life-changing medicines by combining cutting-edge science with leading digital technology platforms. We empower our teams to perform at their peak, driving exponential growth through data, analytics, AI, machine learning, and more. Join us at this crucial stage of our journey as we become a digital and data-led enterprise. Here you can innovate, take ownership, and explore new solutions in a dynamic environment that challenges you every day. 27-Jun-2025 03-Jul-2025

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3.0 - 6.0 years

10 - 15 Lacs

Bengaluru

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Job Title: Komodo Analytics - Data Analyst Work Location: Manyata Tech Park, Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Career Level: C3 - Individual Contributor position. Experience: 3-6 years of experience. Introduction to role Are you ready to dive into the world of data and make a tangible impact? As a Data Analyst at Komodo Analytics, youll be at the forefront of driving strategic and operational excellence within the Commercial Organization. This hands-on role involves acting as a proactive internal consultant to a specific brand team, where youll support and design commercial solutions that empower data-driven decisions. Your expertise in syndicated and custom, primary and secondary data will be crucial as you collaborate closely with Commercial Operations business partners. Accountabilities In this dynamic role, youll be responsible for providing reporting and analytical expertise that shapes the strategic direction of the organization. Youll leverage your skills to analyze complex data sets, extract meaningful insights, and communicate these findings effectively to drive informed decision-making. Your ability to manage large transactional databases and derive actionable insights will be key in supporting the brand teams objectives. Essential Skills/Experience Quantitative bachelor s degree from an accredited college or university is required in one of the following or related fields: Engineering, Data Science, Statistics, Applied Math, Computer Science, Operations Research, Management Science, Economics. Good communication and business interaction Good years of recent experience and proficiency with SQL Good working knowledge in data visualization tools (Qlik and Power BI) Experience in MS Office products - Excel and PowerPoint skills required. Good knowledge in IQVIA or Komodo data platform (preferably Prism or Sentinel) Good experience in Pharmaceutical / Healthcare analytics or secondary data analysis. Proficiency in manipulating and extracting insights from large longitudinal data sources, such as Claims, EMR and other patient level data sets. Good in analytical thinking Expertise in managing and analyzing a range of large, secondary transactional databases is required. Should have Excellent Analytical, Problem-Solving ability. Should be able to grasp new concepts quickly. Ability to derive, summarize and communicate insights from analyses. Organization and time management skills Desirable Skills/Experience Strong interpersonal skills with demonstrated ability to work collaboratively with a significant number of business leaders and cross-functional business partners. Strong communication and influencing skills with demonstrated ability to develop and effectively present succinct, compelling reviews of independently developed analyses infused with insight and business implications/actions to be considered. Strong organizational skills and time management; ability to manage diverse range of simultaneous projects. Knowledge of AZ brand and science At AstraZenecas Alexion division, we champion diversity and foster an energizing culture where new ideas thrive. Our commitment to inclusion ensures that life-changing innovations can come from anywhere. We celebrate each others successes and take pride in giving back to our communities. Here, your career is more than just a path; its a journey to making a difference where it truly counts. Ready to make a difference? Apply now to join our team! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 27-Jun-2025 03-Jul-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. . Alexion participates in E-Verify.

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8.0 - 13.0 years

3 - 6 Lacs

Noida, New Delhi, Pune

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We are looking for a senior Business Systems Analyst with a background in technology, or a related field. In this role, you will communicate with team members and business partners on a regular basis. The Business Analyst will analyze our requirements and design solutions to meet those requirements. You will also be responsible for testing, implementing, and maintaining software applications to improve business processes. Your Responsibilities: Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users. Collaborates with project sponsors to determine project scope and vision. Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Works with stakeholders and project team to prioritize collected requirements. Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts. Participates in the QA of solutions to ensure features and functions have been enabled and optimized. Participates in the selection of any requirements documentation software solutions that the organization may opt to use. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develops and utilizes standard templates to accurately and concisely write requirements specifications. Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders. Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood. The Essentials - You Will Have: Bachelors Degree or equivalent experience Typically requires 8 years of related experience (project/program Management, Process Improvement and data management experience) Communicate the plan and priorities for the Program Increment and define the PI goals Drive release behavior, incenting discipline and quality over speed Determine resource requirements and partner with Tech Lead or Business Owner on sourcing talent Integrates change management elements needed to support the desired state; Track key delivery issues and risks and escalating as needed. Accountable for validation of acceptance criteria met before accepting completed features and definition of done Overall responsibility to manage the Epic and Feature backlogs and Themes for measuring to key objectives, value delivery. Collaborate and shape design, development and implementation requirements with partners and engineering team members. Be responsible for training and support documentation, as well as business readiness & service transition Provides consultative support in financial management, organizational change, vendor management, and operational excellence to business lead technology initiatives and to our business or enterprise shared services teams Provide analysis on key business drivers and metrics using the latest analytics & visualization technology. Define the needed business cases with project team and process owner, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic key performance indicators (KPIs). Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Demonstrated project management skills and project management software skills, including planning and organizing You will report toTeam Lead -IT What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid or #LI-PS2 Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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2.0 - 7.0 years

9 - 13 Lacs

Gurugram

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Position Overview BayOne Solutions is seeking an exceptional AI/ML Engineer to join our innovative technology initiatives that will revolutionize talent acquisition through intelligent automation. This role is critical to developing and implementing cutting-edge AI/ML solutions that will transform core business processes and drive operational excellence. As our AI/ML Engineer, you will architect and deploy sophisticated machine learning models, implement generative AI solutions, and build multimodal AI systems that transform how we connect talent with opportunities. This position offers the opportunity to work with Fortune 500 clients while building scalable AI solutions that will define the future of our technology platform. Key Responsibilities AI/ML Model Development & Implementation (40%) Design and implement advanced machine learning algorithms for candidate-job matching, utilizing semantic understanding and behavioral prediction models Develop natural language processing solutions for job description parsing, candidate profile analysis, and automated content generation Build and optimize recommendation engines that intelligently match candidates to opportunities based on skills, experience, and cultural fit Create predictive models for recruitment outcomes, including candidate success probability and time-to-fill optimization Implement anomaly detection systems for candidate screening and quality assurance Generative AI & Large Language Models (25%) Develop and fine-tune large language models (LLMs) for recruitment-specific applications including automated job description generation, candidate communication, and interview preparation materials Implement RAG (Retrieval-Augmented Generation) systems for intelligent document processing and candidate information extraction Build conversational AI systems for candidate pre-screening, interview scheduling, and engagement campaigns Create prompt engineering solutions and implement advanced generative AI workflows using GPT, LLaMA, and other foundation models Develop multimodal AI applications that process text, voice, and structured data for comprehensive candidate assessment Data Pipeline & Integration (20%) Design and implement robust data pipelines for processing candidate profiles, job descriptions, and recruitment metrics Build ETL processes for integrating multiple data sources including internal systems, critical platforms, and external APIs Develop real-time data processing systems for candidate sourcing and matching operations Implement data quality monitoring and validation systems ensuring high-quality inputs for ML models Create scalable data architectures supporting AI model training, inference, and continuous learning Platform Integration & Deployment (15%) Integrate AI/ML models with the Django-based Recruitment 2.0 platform through RESTfuI APIs and microservices architecture Deploy models to production environments using containerization (Docker) and cloud platforms (Azure/AWS) Implement A/B testing frameworks for model performance evaluation and continuous improvement Build monitoring and alerting systems for model performance, drift detection, and system health Collaborate with full-stack developers to ensure seamless integration of AI capabilities into user- facing applications Required Qualifications Education & Experience Bachelors degree in Computer Science, Data Science, Machine Learning, or related technical field 2+ years of hands-on experience in machine learning, deep learning, and AI model development Proven track record developing and deploying AI/ML solutions in production environments Experience working with enterprise clients and understanding business requirements for AI applications Technical Skills Programming Languages: Expert-level Python proficiency; experience with C++, SQL, and web technologies ML/AI Frameworks: Advanced experience with TensorFlow, PyTorch, Keras, scikit-learn, and Huggin Face Transformers Generative AI & LLMs: Hands-on experience with GPT models, fine-tuning techniques, prompt engineering, and foundation models NLP & Text Processing: Strong background in natural language processing, text classification, named entity recognition, and semantic analysis Data Processing: Proficiency with NumPy, Pandas, and large-scale data processing frameworks Cloud & DevOps: Experience with Azure/AWS, Docker, Git, and CI/CD pipelines for ML model deployment Databases: Working knowledge of SQL databases, NoSQL systems, and vector databases for AI applications Specialized Experience Experience with multimodal AI systems processing text, audio, and structured data Background in recommendation systems, matching algorithms, and information retrieval Knowledge of automated assessment systems and candidate evaluation methodologies Experience with real-time AI applications and low-latency model serving Understanding of bias detection and fairness in AI systems, particularly for human-oriented applications Preferred Qualifications Masters degree in Machine Learning, AI, or related field Background in developing Al-powered applications for complex business processes Knowledge of federated learning and distributed AI system architectures Experience with document processing, OCR, and information extraction systems Familiarity with enterprise software integration patterns and API development Application Process We are looking for candidates who can start immediately and contribute to our fast-paced, innovative environment. Please submit your resume along with examples of AI/ML projects youve developed, particularly those involving NLP, generative AI, or recommendation systems. Equal Opportunity Employer: Bayone Solutions is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. This position o[fers an exceptional opportunity to shape the[uture of recruitment technology while working with cutting-edge AI systems and enterprise clients. Join us in building the next generation o[talent solutions. ",

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8.0 - 13.0 years

20 - 25 Lacs

Kolkata, Mumbai, New Delhi

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If you are seeking an exciting opportunity that offers the best of projects to experience and the chance to work alongside top-tier colleagues, Westernacher is the ideal place for you. We are looking for an SAP Integration Lead / Architect to be part of our dynamic team in India. Your Responsibilities: Designing and developing the tasks Design, develop, test and deliver the objects with the project timelines. Identify test data for unit testing, integration testing and user acceptance of integrations, working with clients functional consultants for validation of test results Communicating effectively with project team members at different technical knowledge levels and often remotely across diverse geographical locations Your Experience and Skills: Must have 8+ years of relevant experience Should have excellent experience in ABAP, CPI and CIDS Should have good knowledge of the table structures of SAP S/4, ECC etc. Should have experience of working with different connections/adapters in CI-DS and CPI Should possess good documentation, presentation and client facing skills Should have worked as technical architect in a couple of implementation projects Short joining time preferred. Why Westernacher? Inspiring and exciting, innovative working environment. Competitive remuneration package (salary, bonus, benefits). International company culture and minimal hierarchical structure. Chance to work on complex projects from different industries and add to your business process know-how. Flexible working hours and hybrid working model. Interested? Then, dont hesitate to apply! This is WE: Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation. Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented. Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Exploring Operational Excellence Jobs in India

In India, the job market for operational excellence professionals is on the rise, with many companies focusing on optimizing their processes and enhancing efficiency. Job seekers in this field can find a variety of opportunities across different industries and cities in the country.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for operational excellence professionals in India varies based on experience level. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.

Career Path

Career progression in operational excellence typically follows a path from Analyst to Manager to Director, with opportunities to specialize in areas such as Lean Six Sigma, Process Improvement, and Quality Management.

Related Skills

In addition to operational excellence skills, professionals in this field are often expected to have strong analytical abilities, project management skills, and a good understanding of data analysis tools.

Interview Questions

  • What is your understanding of operational excellence and its importance in business? (basic)
  • Can you explain a time when you successfully implemented process improvements in a previous role? (medium)
  • How do you prioritize projects when working on multiple initiatives simultaneously? (medium)
  • What tools or methodologies do you use for process mapping and analysis? (medium)
  • How do you handle resistance to change when implementing new processes? (medium)
  • Describe a situation where you had to lead a cross-functional team to achieve a common goal. (advanced)
  • How do you measure the success of operational excellence initiatives in your current role? (advanced)
  • Can you provide an example of a complex problem you solved using Lean Six Sigma principles? (advanced)
  • How do you stay updated on the latest trends and best practices in operational excellence? (basic)
  • What do you think are the biggest challenges companies face when trying to achieve operational excellence? (medium)
  • How do you approach identifying bottlenecks in a process and implementing solutions to address them? (medium)
  • Can you explain the difference between Lean and Six Sigma methodologies? (medium)
  • How do you ensure that operational excellence initiatives align with overall business goals and objectives? (medium)
  • Describe a time when you had to handle a project that was behind schedule. How did you address the situation? (advanced)
  • What role do metrics and KPIs play in driving operational excellence in an organization? (medium)
  • How do you involve stakeholders in the process improvement process to ensure buy-in and support? (medium)
  • Can you provide examples of successful cost-saving initiatives you led in your previous roles? (advanced)
  • How do you deal with conflicting priorities and tight deadlines in your day-to-day work? (medium)
  • What strategies do you use to identify areas for process improvement in an organization? (basic)
  • How do you ensure that operational excellence initiatives are sustainable in the long term? (medium)
  • Can you describe a time when you had to make a tough decision that impacted operational efficiency? (advanced)
  • How do you approach training and upskilling employees to support operational excellence initiatives? (medium)
  • What software tools are you familiar with for process mapping and analysis purposes? (basic)
  • How do you handle feedback from team members and stakeholders during the process improvement process? (medium)

Closing Remark

As you prepare for interviews for operational excellence roles in India, remember to showcase your problem-solving skills, leadership abilities, and experience with process improvement. With the right mindset and preparation, you can confidently apply for positions in this growing field and advance your career in operational excellence. Best of luck!

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