Recruitment,
As the process authority, The GPO will play a strategic role, have global coverage, act as a subject matter expert and lead the discovery, review, and optimization of current processes, design future-state solutions, support transitions to shared services or third-party vendors, and establish global process standards and governance frameworks, ensuring strong governance and compliance.
Required Skills and Experience:
- 4-6 years of experience in HR consulting, global HR operations, or shared services.
- Proven expertise in compensation and benefits processes, with strong experience in benefits administration.
- Familiarity with global transformation projects and process design methodologies.
- Prior experience as a Global Process Owner or process lead is an advantage.
- Working knowledge of HR systems, preferably Oracle HCM or similar platforms.
- Experience with process mapping tools (eg, Microsoft Visio).
- Strong analytical skills and Excel proficiency for metrics and process analysis.
- Formal training or certification in continuous improvement (Lean, Six Sigma) is desirable.
Preferred Competencies:
- Strong business acumen and understanding of the downstream and upstream impact of process changes.
- Strategic thinker with practical experience in global service delivery models.
- Excellent stakeholder management, facilitation, and presentation skills.
- Ability to juggle competing priorities and work with minimal supervision.
- Effective communicator with strong written and verbal skills.
- Capable of driving initiatives through influence and cross-functional collaboration.
Qualifications:
- bachelors degree in human resources, Business Administration, or related field required.
- Graduate degree or professional certification in a related field is a plus.
Key Responsibilities:
Process Design Standardization
- Lead the global design, documentation, and standardization of Recruitment, Onboarding Global Mobility processes (L1-L4).
- Create and maintain process maps, standard operating procedures (SOPs), business cases, and performance metrics.
- Analyze current-state processes to identify inefficiencies, service pain points, and automation opportunities.
- Drive future-state process design and support transition planning to shared services and digital delivery models.
- Ensure process changes are governed and approved centrally, with GPO as the final authority.
Stakeholder Collaboration Service Delivery
- Partner with HR, Payroll, IT, vendors, and other stakeholders to ensure integrated, compliant service delivery.
- Monitor compliance with global process standards and promote adoption through training and change management.
- Support system implementation and upgrades related to recruitment, onboarding global mobility functionality, including HCM platforms (eg, Oracle).
Continuous Improvement Transformation
- Collaborate with CI teams to identify improvement opportunities and execute lean, automated, and digital solutions (eg, RPA).
- Develop business cases to secure support and funding for high-impact initiatives.
- Establish and maintain process governance, ownership structures, and change control mechanisms.
