FIXED TERM CONTRACT-18 Months ROLE DESCRIPTION SUMMARY The incumbent is hired for a period of 18 months to provide experienced support and capacity to SESs Group Financial Reporting function as the Group executes on certain transformational strategic projects between 2024 and 2026. The incumbent will step in to execute or supervise - certain core activities in the Groups monthly financial consolidation and internal management reporting process as well as supporting the extended external reporting requirements of the Group as it moves through the transformation steps. S/he is closely integrated into the Groups Financial Reporting team which is based in Betzdorf, Luxembourg and is led by the Senior Manager, Group Consolidation and Financial Reporting. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Give support to the Senior Manager in the review process of the consolidation tasks performed by the GFR team Be involved in posting of journal entries and resolution of problems / irregularities in the closing process through clear communication with, and coordination of, team members across the Group including Controlling, Accounting, Tax, Treasury and other Finance functions, as needed Be a key contributor in the enhancement of SOX key controls by ensuring that the expected documentation and proof of review are in place and functioning effectively Perform / review periodic controls to ensure the operational effectiveness of the group financial reporting process, provide coaching and guidance to team members Be involved in the preparation of high-quality drafts of both the Groups internal and external reporting, including the consolidated IFRS financial statements and other sets of financials as needed Prepare and update the IFRS Disclosure checklist for the half- and full-year consolidated financial statements Prepare IFRS accounting memos on non-routine and/ or significant accounting transactions Coordinate the impairment testing process at the statutory level Deputies for the Senior Manager and take over tasks delegated by the Senior Manager, as needed COMPETENCIES A good up-to-date technical understanding of accounting and consolidation under IFRS Excellent analytical skills and care in understanding and checking information Good organisation skills with the ability to multi-task The ability to communicate and guide clearly in an international environment
Preferred candidate profile Lead a team of Functional specialists and assist in configuring the solution (must have hands-on configuration experience) Excellent Configuration Skills in General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost center Accounting, Profit Center Accounting, Internal Orders & Profitability Analysis Excellent Knowledge in Procure to Pay (P2P), Record to Report (R2R) and Order to Cash(O2C) 9+ years experience in SAP FI and CO modules - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cost and Profit Center Accounting (CPA), CO Profitable Analyst (COPA)
ROLE DESCRIPTION SUMMARY The Solutions Engineer is the technical point of contact for a Maritime Global Sales team S/he is a key member of the Solutions Engineering Team, providing guidance and planning in aspects of defining, developing, and improving solutions for customers service requirements using the full suite of SES products and services The incumbent will be responsible for solution design and technical support which impacts the performance of SES, Primary Responsibilities / Key Result Areas Support the Maritime Business Segment to ensure technical solutions are presented clearly and address commercial considerations; Support technical solution design and prepare technical proposals in support of sales requests with a detailed understanding of the customers service requirements; Provide management of equipment bill of materials in the CRM system in support of sales requests; Generate GEO link budgets and lineups to support activation of Maritime SCPC and platform based services; Perform engineering analysis of RF performance to determine how new and existing services can be optimized; Perform engineering analysis of global GEO platform performance to determine platform optimization opportunities; Support operational events, contingency planning and regulatory considerations; Challenge legacy processes based on assimilated data and present alternate efficient options; Develop and provide training to customers both internal and external on SES services and products; Track and understand new satellite access schemes, earth station antenna design, and wireless network technologies; Maintain organization ethics and morals and always adheres to the SES Codes of Conduct; Other ad-hoc duties or projects, as required by Solutions Engineering Management; COMPETENCIES Excellent interpersonal, presentation and sales proposal skills Good Negotiation & Communication skills to include excellent presentation skills; Proven Customer Relation skills; Market intelligence & technology development awareness; Regional and/or segment knowledge: Specific knowledge related to region/segment; Analysis knowledge: Ability to optimize technical solutions for specialized region/segment, QUALIFICATIONS & EXPERIENCE Bachelor Degree in Electrical Engineering / Communications / Computer Science; Minimum 5 years of relevant Solution Engineering experience in Maritime, Energy, Commercial Shipping markets; Theoretical and practical experience with antenna design and optimization; Knowledge of satellite transmission analysis and optimization; Knowledge of satellite access technologies and earth station components; Knowledge of English is essential, Willing to travel internationally and meet directly with clients; Ability to work effectively in a global high energy multicultural team Knowledge of IP networking to include Cloud based solutions Other Key Requirements / Comments Embark on a career with us, where diversity isn't just a buzzword it's our driving force We are crafting a workplace mosaic that values every hue, background, and perspective Join a global team where inclusivity sparks innovation, and individuality is not only embraced but celebrated At SES we are committed to hiring inspiring individuals from all backgrounds We take great pride in creating safe and inclusive processes and we support the recruitment, retention, and evolution of all employees irrespective of gender, colour, race, ethnicity, religion, sexual orientation, disability, veteran or marital status, background or walk in life,
ROLE DESCRIPTION SUMMARY The Solutions Engineer is the technical point of contact for a Maritime Global Sales team S/he is a key member of the Solutions Engineering Team, providing guidance and planning in aspects of defining, developing, and improving solutions for customers service requirements using the full suite of SES products and services The incumbent will be responsible for solution design and technical support which impacts the performance of SES, Primary Responsibilities / Key Result Areas Support the Maritime Business Segment to ensure technical solutions are presented clearly and address commercial considerations; Support technical solution design and prepare technical proposals in support of sales requests with a detailed understanding of the customers service requirements; Provide management of equipment bill of materials in the CRM system in support of sales requests; Generate GEO link budgets and lineups to support activation of Maritime SCPC and platform based services; Perform engineering analysis of RF performance to determine how new and existing services can be optimized; Perform engineering analysis of global GEO platform performance to determine platform optimization opportunities; Support operational events, contingency planning and regulatory considerations; Challenge legacy processes based on assimilated data and present alternate efficient options; Develop and provide training to customers both internal and external on SES services and products; Track and understand new satellite access schemes, earth station antenna design, and wireless network technologies; Maintain organization ethics and morals and always adheres to the SES Codes of Conduct; Other ad-hoc duties or projects, as required by Solutions Engineering Management; COMPETENCIES Excellent interpersonal, presentation and sales proposal skills Good Negotiation & Communication skills to include excellent presentation skills; Proven Customer Relation skills; Market intelligence & technology development awareness; Regional and/or segment knowledge: Specific knowledge related to region/segment; Analysis knowledge: Ability to optimize technical solutions for specialized region/segment, QUALIFICATIONS & EXPERIENCE Bachelor Degree in Electrical Engineering / Communications / Computer Science; Minimum 5 years of relevant Solution Engineering experience in Maritime, Energy, Commercial Shipping markets; Theoretical and practical experience with antenna design and optimization; Knowledge of satellite transmission analysis and optimization; Knowledge of satellite access technologies and earth station components; Knowledge of English is essential, Willing to travel internationally and meet directly with clients; Ability to work effectively in a global high energy multicultural team Knowledge of IP networking to include Cloud based solutions "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law "
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Completeness and documentation of financial records Ensure accuracy of the general ledgers for all assigned entities, including understanding revenue recognition, income taxes, etc. prepared by other departments Record manual journal entries, with appropriate supporting documentation Prepare or obtain account reconciliations so that all balance sheet positions are supported on a monthly basis Compliance of the financial records with SES policies and procedures Respect strict closing deadlines, including daily processing of bank transactions Ensure intercompany transactions are properly recorded and reconciled Complete central reporting package to allow timely consolidation of SESs results Fulfilment of regulatory obligations associated with each entity Prepare annual statutory financial statements on a legal entity basis, and prepare any other tax filings (excluding income taxes) or other reporting obligations Ensure compliance with intercompany recharging mechanisms, required profit margins, and the like Financial analysis over the entity, or subgroups of entities On a regular basis, prepare a formal review of the assigned companies results, including analysis of variances to prior, budget, and forecast, and proof of compliance with intercompany recharging mechanisms and required profit margins Support monthly reviews of results for aggregated groups of companies by the local accounting manager Oversight over external accounting service providers (if required) Review monthly reports from external providers, ensuring accuracy, including correct use of SES’s standard chart of accounts and cost centres Maintain reconciliation between IFRS consolidation ledger and local ledger (in SAP), as well as between local ledger (in SAP) and local ledger (in external provider’s system) COMPETENCIES Excellent analytical skills and detail-focused Proven problem assessment and solving skills Continuous improvement mindset Ability to plan own time carefully and to prioritise with limited supervision Ability to communicate clearly and effectively in an international business environment QUALIFICATIONS & EXPERIENCE Bachelor’s Degree in Accounting / Chartered Accountant Up to five years operational experience in a similar role, preferably in an international organisation SAP experience a significant advantage
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Collaborate with all the departments in the organization to ensure cross-functional alignment, integrate business requirements into process models Design Business Process models to ensure all steps, inputs, outputs, and roles are clearly defined according to standards and best practices Analyse process models, workflows, and business requirements to identify process gaps, inefficiencies, and risks while ensuring processes are streamlined and aligned with strategic objectives Address process gaps (e.g., operation and ownership) and drive resolution of identified inefficiencies, as well as define mitigation strategies for potential risks Work alongside other Business Process Management team members to connect existing process information into the SES Business Process Blueprint Collaborate with IT to ensure tools and technologies support business requirements and automation of manual tasks Use, and coach other teams to use process standards and best practices for process design to ensure consistency, efficiency, and compliance across the organization Coach other teams to define Key Performance Indicators (KPIs) that can be used to monitor process performance, and promote a culture of continuous improvement. QUALIFICATIONS & EXPERIENCE Bachelors degree in Engineering or relevant field 5 years+ of experience working on documenting and designing processes Proven knowledge on BPMN and/or SOX compliance preferred Strong background understanding how to feed business requirements into IT tools and technologies Previous experience on S/4 Hana implementation is a plus Previous experience working with SAP Signavio is a plus
: 19076 (Senior) Specialist, Change Management The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. ROLE DESCRIPTION SUMMARY The Senior Specialist, Change Management for Service Improvement will play a supporting role in the execution and continuous improvement of the end-to-end Change Management process within Engineering and Operations. Working closely with the primary Change Manager, this position will help ensure adherence to ITIL standards, reinforce process compliance, support reporting and analytics, and contribute to stakeholder engagement across the organization. The incumbent will also assist in the preparation and facilitation of CAB and CCB meetings, maintain process documentation, and help deliver training and certification efforts. This role is critical in sustaining the integrity and effectiveness of the change management function while promoting a culture of accountability and operational excellence . PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Assist in maintaining and improving the Change Management process to align with ITIL standards Support governance activities by helping to monitor user compliance and ensuring consistent application of process requirements. Support the creation and upkeep of dashboards and visual tools that track change requests (CRs), task progress, approvals, and KPIs to inform decision-making and process effectiveness Perform audits of the backlog on a regular basis to ensure bottlenecks are unblocked. Help coordinate and prepare materials for the Change Advisory Board (CAB) and Critical Change Board (CCB) meetings; support the Change Manager in driving structured, productive discussions and follow-up actions. Contribute to maintaining up-to-date process documentation, guides, and standards. Assist in launching and delivering training sessions and certification programs across the organization. Serve as a secondary point of contact for Engineering and Operations teams regarding change management queries. Provide timely guidance, troubleshoot issues, and reinforce best practices to support success-ful change adoption. Support the preliminary evaluation of change impacts and potential risks by gathering necessary inputs from requestors and subject matter experts and help document these insights to in-form CAB discussions. COMPETENCIES ITIL Change Management Knowledge: Strong understanding of ITIL framework, especially around Change Management principles, processes, and best practices. Communication Skills: Clear communicator who can liaise across technical and non-technical teams, support training initiatives, and serve as a trusted point of contact for change-related questions. Analytical Governance Skills: Proficiency in using data to build dashboards and generate insights related to change records, performance metrics, and approvals. Ability to monitor adherence to change policies, identify gaps, and support enforcement of process controls. Problem-Solving Skills: Ability to identify operational gaps and challenges, and develop innovative solutions to enhance efficiency and effectiveness in the work environment. Attention to Detail Documentation: Skilled in maintaining up-to-date process documents, change logs, and training materials with precision and consistency QUALIFICATIONS EXPERIENCE 5+ years of operational experience in the satellite or wireless communications industry focused on process management. Experience aligning and influencing live operations within Incident and Change Management ITIL certification or demonstrated equivalent experience with event, incident, change, problem, request and knowledge management processes. Successful track record of training and aligning cross functional teams English fluency (both written and verbal) is essential. Proficiency in defining and tracking KPIs for ITIL processes, with experience using data visualization tools (e. g. , Power BI) to present performance trends and improvement metrics. Experience being an Incident Manager or Change Manager SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .
: 18961 Contract Type: Permanent Location(s): Chennai, IN Senior Engineer, Quality Assurance ROLE DESCRIPTION SUMMARY The position is directly responsible for designing, implementing, and executing comprehensive test plans to ensure the quality and functionality of our software products. This role requires extensive experience in API and UI testing, Test-Driven Development (TDD), and Agile methodologies. The role also requires extensive experience in QA methodologies, technical skills, and the ability to work collaboratively with cross-functional teams. Additionally, the role requires experience in AI testing methodologies to enhance test coverage and efficiency through AI-driven techniques. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Review requirements and specifications and define test conditions Design, develop, and execute detailed test plans and test cases Work closely with the development teams to deliver business functionality on time with required quality that meets the acceptance criteria Perform UI testing to ensure a seamless user experience Implement and maintain automated test scripts and frameworks Knowledge of AI techniques for test case generation, test optimization, and defect prediction Ability to design and implement AI-driven solutions for automated test case creation Collaborate with developers, product managers, and other stakeholders to ensure quality throughout the software development lifecycle Participate in internal and cross-team meetings, project scoping, functional reviews, Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives Identify, document, and track defects and issues Continuously improve QA processes and methodologies Ensure compliance with industry standards and best practices Estimate and perform risk analysis for quality delivery Prepare and present test reports and metrics to management COMPETENCIES Ability to work in an agile, high-paced environment and deliver within tight timelines Demonstrates a strong sense of responsibility and accountability for the quality of the product Ability to adapt to changing priorities and work effectively in a fast-paced environment Ability to take ownership and drive a task to conclusion without supervision Excellent problem-solving skills and the ability to analyse complex issues Meticulous attention to detail to ensure high-quality outcomes Team player with the ability to work collaboratively with internal and external teams Self-motivated and demonstrate a doer mentality and willingness to go the extra mile Excellent communication skills, both written and oral QUALIFICATIONS & EXPERIENCE Bachelor s degree in Computer Science, Engineering, or a related field Proven experience as a QA Test Engineer or similar role Excellent knowledge of QA methodologies, tools, and processes Experience with UI testing tools and frameworks Excellent knowledge in API testing and experience of working with REST and SOAP services, as well as understanding of SOA architecture Experience of testing complex integrated software systems Experience in design and development of automated API tests using automation tools (e. g. Postman/Newman) across the application layers (Service/Data layers) and root cause analysis Exposure of Test-Driven Development (TDD) practices is a plus Exposure of Behavior Driven Development (BDD) is a plus Experience with SQL databases, including knowledge of T-SQL, writing SQL queries, stored procedures, and RDBMS, will be a plus Experience with Tricentis TOSCA test suite is a plus Experience with Amdocs network orchestration tools and inventories is a plus Experience with Amdocs Ginger test suite is a plus Experience with AI-driven testing tools Experience in integrating AI solutions into existing testing frameworks Familiarity with Agile methodologies and practices SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .
: 18966 (Junior) Satellite Link Engineer (3) ROLE DESCRIPTION SUMMARY The Satellite Link Engineer is the primary point of contact for satellite link technical analysis for the relevant SES vertical department. The role will provide support to the technical team in specific areas such as link budget calculations (MEO & GEO), transmission planning and authorization, CRM database entries, ground station and remote VSAT sizing, operational support and assistance in preparing customer presentations. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Satellite link analysis to include gateway and remote terminal sizing using satellite vendor baseband products and SES satellite assets Support technical team to ensure technical solutions are presented clearly and address commercial considerations Creation and management of technical documentation to include Line-Up messages, antenna registration and carrier transmission plans Support the technical team in service optimization for mobile terminals to include beam allocations, planning, link analysis and platform assignments Provide customer support for operational services such as carrier transmission planning/optimization, NOC/PMOC operational support and CRM updates Perform engineering analysis guidance to determine how new and existing services can be optimized Support operational events, contingency planning, and regulatory considerations Track and understand new satellite access schemes, antenna design, and satellite communication systems COMPETENCIES Ability to work effectively in structured or virtual teams, good teamwork spirit by working cohesively with the team towards a common goal Ability to work in an agile, high-paced environment Good cultural understanding of variances within the region and as such the differences in market settings, customers expectations & requirements Advanced data analytical skills Ability to work in a high-paced environment, set priorities and deliver within tight timeline QUALIFICATIONS & EXPERIENCE Bachelor s degree in electrical engineering / communications / computer science. Minimum 5 years of relevant Engineering experience Strong knowledge in satellite transmission analysis and Link Budget engineering, antenna theory and operation Knowledge of satellite terminal basics Knowledge of IP networking to include Cloud based solutions is a plus Good English communication skills, verbal and written, is essential "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. "
: 18913 Contract Type: Permanent Location(s): Chennai, IN Senior Analyst, SAP S4 Finance Lead ROLE SUMMARY As a SAP S4 FI/CO & Functional Lead, the role includes participating in projects that focus on automating integration, functional, and reporting development across different modules on the SAP platform, with a specific emphasis on S/4HANA modules such as FI, CO, HCM(ECC), MM, WM and SD. With a strong focus on cloud-based Solutions, s/he serves as the primary point of contact for functional issues and escalations, ensuring timely resolution and minimal disruption to business operations. PRIMARY RESPONSIBILITIES Lead a team of Functional specialists and assist in configuring the solution (must have hands-on configuration experience) Review company s business processes and provide recommendations on process improvements using SAP S4 Public cloud Provide guidance in the definition of solution design practices and standards that link back to SAP best practices Provide recommendations for implementing SAP applications and integrating with third-party systems Excellent Configuration Skills in General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost center Accounting, Profit Center Accounting, Internal Orders & Profitability Analysis Excellent Knowledge in Procure to Pay (P2P), Record to Report (R2R) and Order to Cash(O2C) Good Knowledge of SOX Compliance with FI, CO Collaborate with stakeholders, including the business and both onsite and offshore teams. Adhere to project plans, tasks and deliverables, identify dependencies and resource requirements Appropriately communicates about the status of the projects, escalates any issues, and effectively manages timelines and action items Demonstrate cross-functional leadership by understanding the end-to-end process and its connections Develops proof of concepts to showcase proposed technical solutions Fosters and maintains collaborative relationships with diverse business, functional, and technical teams COMPETENCIES Experienced in troubleshooting system & data issues In-depth finance business experience working on SAP planning, design and implementation of projects Desire to take responsibility for organizing and developing yourself Excellent critical thinking and problem-solving ability Exceptional team-building abilities, demonstrating a proven capacity to foster quick and effective rapport among distributed team members Excellent communication and collaboration skills SAP Certification in R2R, P2P preferred Passionate about utilizing analytical skills to solve challenging problems and willing to push past comfort zones when necessary QUALIFICATIONS & EXPERIENCE Bachelor s degree in computer science, Information Systems, Engineering, or related field 9+ years experience in SAP FI and CO modules - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cost and Profit Center Accounting (CPA), CO Profitable Analyst (COPA) Fluency in English (written and verbal) SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .
: 19066 Contract Type: Permanent Location(s): Chennai, IN Junior Engineer, Ground Engineering ROLE DESCRIPTION SUMMARY We are looking for a motivated Junior Engineer (GET) to join the Service Engineering & Delivery (SED) Team in SES, India. The selected engineer will be assigned to either Ground Systems Engineering or Terminal Engineering team within SED. As the Junior Engineer , you will be working as part of engineering team and supporting various engineering work for e. g. but not limited to system design, documentation & technical analysis and studies of ground-based systems. This role supports both GEO and MEO constellations and involves collaboration with various SES departments such as Product and Innovation, Sales, and Operations, as well as with Vendors. This role is ideal for someone eager to take ownership of technical challenges while continuously learning and developing in a dynamic environment. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Work with a team and support developing requirements for MEO and GEO ground systems from new product definitions Being part of the team engage with partner vendors of MEO and GEO ground systems to ensure their system fulfil product requirements and comply with the SES ecosystem Being part of the team supports the development of test plans to support the validation of MEO and GEO ground systems to ensure they meet the technical, functional, performance, and business requirements Being part of the team, create operations handover documentation that describe SES Networks specific configuration, commissioning procedure, troubleshooting guides, and CONOPS Remotely support deploying ground systems in a lab environment, running test plans, and generating test reports Support transmission analysis and studies in support of business development and customer services in particular link/level budget calculations, development of Excel VBA/Software based tools, block/design drawing and other detailed studies in support of gateway ground systems Work closely with team leads, senior engineers, and the trainer to continuously develop technical skills and stay current with industry practices. Participate in training and knowledge-sharing sessions to enhance expertise in satellite communication technologies and operational procedures. COMPETENCIES Problem-solving: Strong analytical skills and a proactive approach to identifying and resolving technical issues. Collaboration: Ability to work effectively with team members, senior engineers, and vendors, while independently handling operational tasks. Communication: Clear and concise communication skills, with the ability to explain technical concepts effectively. Learning Agility: A commitment to learning new technologies and adapting to evolving operational challenges. QUALIFICATIONS & EXPERIENCE Education: Bachelor s degree in Telecommunications Engineering, Electronics and Communication Engineering (ECE), Information and Communication Technology (ICT), or a related field. Experience: Experience with satellite ground systems like antennas, modems etc. is a plus but not required. Familiarity with basic networking concepts (e. g. , IP networking, routing, switching) is advantageous. Experience with satellite communications is desirable but not mandatory for entry-level candidates. Technical Skills: Basic understanding of satellite communications infrastructure, antennas, amplifiers, converters and VSAT platforms. Knowledge of networking fundamentals (routers, switches, firewalls) is an advantage. OTHER KEY REQUIREMENTS / COMMENTS Willingness to travel as required for operational needs. Comfortable working in a collaborative, cross-functional environment. Commitment to fostering an inclusive, supportive, and diverse team environment. Fluent in English; additional language skills are an advantage. Must be an Indian citizen or eligible to work in India. SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .
: 19067 Contract Type: Permanent Location(s): Chennai, IN Junior Engineer, Terminal Engineering ROLE DESCRIPTION SUMMARY We are looking for a motivated Junior Engineer (GET) to join the Service Engineering & Delivery (SED) Team in SES, India. The selected engineer will be assigned to either Ground Systems Engineering or Terminal Engineering team within SED. As the Junior Engineer , you will be working as part of engineering team and supporting various engineering work for e. g. but not limited to system design, documentation & technical analysis and studies of ground-based systems. This role supports both GEO and MEO constellations and involves collaboration with various SES departments such as Product and Innovation, Sales, and Operations, as well as with Vendors. This role is ideal for someone eager to take ownership of technical challenges while continuously learning and developing in a dynamic environment. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Work with a team and support developing requirements for MEO and GEO ground systems from new product definitions Being part of the team engage with partner vendors of MEO and GEO ground systems to ensure their system fulfil product requirements and comply with the SES ecosystem Being part of the team supports the development of test plans to support the validation of MEO and GEO ground systems to ensure they meet the technical, functional, performance, and business requirements Being part of the team, create operations handover documentation that describe SES Networks specific configuration, commissioning procedure, troubleshooting guides, and CONOPS Remotely support deploying ground systems in a lab environment, running test plans, and generating test reports Support transmission analysis and studies in support of business development and customer services in particular link/level budget calculations, development of Excel VBA/Software based tools, block/design drawing and other detailed studies in support of gateway ground systems Work closely with team leads, senior engineers, and the trainer to continuously develop technical skills and stay current with industry practices. Participate in training and knowledge-sharing sessions to enhance expertise in satellite communication technologies and operational procedures. COMPETENCIES Problem-solving: Strong analytical skills and a proactive approach to identifying and resolving technical issues. Collaboration: Ability to work effectively with team members, senior engineers, and vendors, while independently handling operational tasks. Communication: Clear and concise communication skills, with the ability to explain technical concepts effectively. Learning Agility: A commitment to learning new technologies and adapting to evolving operational challenges. QUALIFICATIONS & EXPERIENCE Education: Bachelor s degree in Telecommunications Engineering, Electronics and Communication Engineering (ECE), Information and Communication Technology (ICT), or a related field. Experience: Experience with satellite ground systems like antennas, modems etc. is a plus but not required. Familiarity with basic networking concepts (e. g. , IP networking, routing, switching) is advantageous. Experience with satellite communications is desirable but not mandatory for entry-level candidates. Technical Skills: Basic understanding of satellite communications infrastructure, antennas, amplifiers, converters and VSAT platforms. Knowledge of networking fundamentals (routers, switches, firewalls) is an advantage. OTHER KEY REQUIREMENTS / COMMENTS Willingness to travel as required for operational needs. Comfortable working in a collaborative, cross-functional environment. Commitment to fostering an inclusive, supportive, and diverse team environment. Fluent in English; additional language skills are an advantage. Must be an Indian citizen or eligible to work in India. SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .
: 18543 Contract Type: Permanent Location(s): Chennai, IN Senior Software Engineer, Performance Optimisation ROLE DESCRIPTION SUMMARY The Software Center of Expertise plays a key role in SES digital transformation by delivering high quality software. Amongst the focus of the group is delivering the next generation of operational software for our Space and ground assets. The global team consists of system architects, software engineers, software architects, test & integration engineers. The incumbent plays a key role in the design, development, and validation of resource allocation software for MEO & GEO space and ground assets. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Work with program management team to design and develop features needed to fulfil product requirements Lead the development of high-quality software by actively participating in all stages of software development lifecycle Be the subject matter expert on software optimisation and use the knowledge in the highly complex feature design and development Propose new and innovative methods to improve Conduct thorough testing and maintenance of the existing code base through the implementation of unit tests and prompt resolution of identified bugs Engage in peer reviews of Pull Requests to ensure code quality, share insights, and contribute to the continuous improvement of the overall codebase Investigate and provide support for anomaly resolution within operational systems, proposing both corrective and preventive actions to enhance system stability Collaborate closely with the architecture leads to comprehend specific task challenges and devise innovative coding solutions, actively participating in solution design and implementation discussions Initiate the creation of tickets for solution implementation, presenting proposed solutions in a coherent manner that considers all system needs and influences Evaluate the relevance of new technologies and perform assessments to determine their applicability in the system Be involved in onboarding, training, and mentoring new team members, ensuring a smooth integration into the project Coordinate and share information and knowledge with other development teams and test teams, fostering effective communication within the team Actively participate in knowledge-sharing sessions with team members and subject matter experts, contributing to a collaborative and learning-oriented environment Perform demonstrations to stakeholders and customers, showcasing the developed solutions and addressing any inquiries to ensure customer satisfaction Maintain comprehensive technical documentation, capturing key aspects of the software development process and system architecture for future reference and knowledge transfer Foster and enhance culture of collaboration and excellence in everything COMPETENCIES Demonstrates a strong ability to work independently, aligning work with high-level objectives and long-term goals. Exhibits high motivation and adept prioritization skills, consistently delivering results within tight deadlines while working towards overarching objectives. Works autonomously and proactively takes initiatives when necessary. Possess outstanding communication and presentation skills, conveying complex technical information to both technical and non-technical audiences. Demonstrates a quick and decisive approach to problem-solving, addressing challenges promptly and effectively. Displays effective intercultural awareness, contributing to a collaborative and inclusive work environment. Proactively fosters a mindset of helping others succeed, evidenced by a track record of mentoring and supporting team members in achieving their goals. QUALIFICATIONS & EXPERIENCE Bachelor or Master s degree in computer Science or Software Engineering 7+ years of relevant work experience, encompassing designing, developing, optimizing and testing software tailored for high-reliability critical systems Technical expertise in Python based code optimisation (e. g. , Numpy, Numba, Cython) Knowledge or hands-on experience with databases (e. g. , Postgres) Familiarity or experience with Continuous Integration/Continuous Deployment (CI/CD) tools, with a preference for Azure DevOps Understanding of cloud orchestration tools, technologies, and API standards Nice to have: Experience in one or more of the following areas: Telecommunication, Satellite-based communication system design, Data communication, RF/Antenna Systems, constraints solvers. Experience in Rust and/or low level programming C/C++ SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .
: 19052 Contract Type: Permanent Location(s): Chennai, IN Senior Specialist, Financial and Commercial Management ROLE DESCRIPTION SUMMARY The incumbent supports our sales community by assisting in the preparing and structuring of commercial deals as well as providing the pricing / profitability analysis and commercial recommendation for those deals. You will also oversee the review process (Bid/No Bid, Pursue/No Pursue) in coordination with internal stakeholders. Additionally, s/he supports team colleagues with Budget preparation, report creation, align data strategy, and develops maintains BI reports and provide actionable recommendations to improve financial performance. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Business partner with commercial teams to provide proactive, value-added financial support in the qualification of opportunities, reviewing the costs, benefits and risks and supporting the team with a winning sales strategy to enable deal and product profitability Responsible for the deal profitability analysis for sales opportunities, including risk assessment, margin analysis, pricing analysis and market benchmarking. During the sales process, you own the commercial solution and deal PL and ensure it s aligned with the budget, business plan and forecast Support the commercial sales team in negotiation with the customer. Responsible for the deal profitability in coordination with internal stakeholders and responsible for ensuring the deal is in line with all business guidelines Support the commercial and finance team with the budget process Plan, manage and implement further developments of commercial management reports using Microsoft Power BI, including enriched visualization layers, reporting processes and procedure Supporting the implementation and delivery of the sales forecast. This includes working with sales on the delivery of the inputs to the revenue model and completion of the forecast in coordination with all key stakeholdersSupervisory COMPETENCIES Good commercial negotiation skills, strategic awareness and business acumen Good people influencing skills including the ability to interface effectively with external and internal customers at all levels Excellent process skills required, in particular for the sales process and financial systems Ability to prioritize and multi-task within a fast-paced, challenging and deadline-driven environment Ability to take initiative, interact with all levels of management, and solve customer problems Excellent critical thinking, structured written, verbal communication and presentation skills QUALIFICATIONS EXPERIENCE A University Degree, Finance, Economics or related discipline with at least 3-5 years experience in bid management, product management, business analysis or pricing. Ideally with a multinational organisation coordinating between different countries and Time zones Chartered Accountancy (Intermediate or above) will be added advantage Should have exposure in working with finance and sales department and experience in Budgeting process Experience in data handling and data visualization, and creating reports and dashboards preferred Proficiency in MS Excel and financial (deal) modelling Experience with SFDC (Sales force Dot Com) is an advantage SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .
: 19075 Contract Type: Permanent Location(s): Chennai, IN Support Engineer, IP Role description summary The IP Global Support Engineer is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. primary responsibilities / key result areas Network Monitoring and Troubleshooting (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Proactively identify and resolve network issues to minimize downtime and optimize performance. Incident Management (Shared Responsibility) : Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility) : Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Change Management (Shared Responsibility) : Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance . Collaboration and Escalation (Shared Responsibility): Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. SAS L1 Support (Shared Responsibility): Deliver 24/7 first-level support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Qualifications & Experience Required 2-5 years of technical support experience in satellite, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e. g. , Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor s degree in Telecommunications, Information Technology, or related field. CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here .
: 18892 Contract Type: Permanent Location(s): Chennai, IN Senior Support Engineer (IP) 4 Role description summary The Senior Support Engineer- (IP) is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. primary responsibilities / key result areas Network Monitoring (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Incident Management (Shared Responsibility) : Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility) : Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Troubleshooting - Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA). Provide Level II technical support Change Management: Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance . Collaboration and Escalation : Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. 24x7- L2 Support : Deliver 24/7 level II support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Qualifications & Experience Required 8-10 years of technical support experience in IP domain, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e. g. , Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor s degree in Telecommunications, Information Technology, or related field. CCNA / CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. "
: 19185 (Senior) Frontend Developer ROLE DESCRIPTION SUMMARY The incumbent plays a critical role in ensuring the functionality, usability, and reliability of our customer portal. The role requires a strong understanding of business functionalities, excellent development skills using React JS and Node JS for web application development. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Actively participate in the development of new features in Backend services but also front-end pages: Build and maintain Node JS microservices Build and maintain React JS screens Build and maintain the Microsoft Azure SQL DB Create and consume REST APIs / Kafka events Actively participate in building and deploying the application through terraform script and automated YAML pipelines on Azure Provide 3rd line support to business activities when incidents are raised Actively participate in AGILE ceremonies (Standups, Retrospectives, etc.) ensuring proactive communication about challenges and opportunities as they arise. COMPETENCIES Excellent analytical and problem-solving skills Mindset focused on helping others to succeed\mentoring (there will be more junior members joining over time) Ability to work autonomously as well in collaboration with other members of the team with minimal supervision with a commitment to KPI`s Service and customer-centric mindset Proactively identifies ways to contribute to the team and wider SES goals. Shows the ability to motivate self, complete tasks and achieve goals Accountability: holds self and others accountable for individual and team results. Accepts responsibility for mistakes. Uses resources in an efficient way. Shows honesty and truthfulness Ability to understand business requirements and work towards solutions Openness for new technologies, ability to learn them quickly, and readiness for change Ability to work in a rapidly changing environment under tight timelines QUALIFICATIONS & EXPERIENCE Bachelor s degree in computer science, Engineering, or Information Technology Minimum 5 years development/ support experience, preferably on Node JS / React JS stack and preferably in customer facing applications: Hands on Knowledge of building REST APIs Hands on Knowledge of consuming existing APIs Hands on experience with SQL databases / SQL Language Hands on experience building front end on React JS, calling back-end APIs Knowledge of Microservice Architecture Any experience with Azure AD B2C, Microsoft Graph APIs or Fastify / HighChart / Prisma / JEST frameworks will be considered as an asset AZ-109 certification will be considered as an asset
: 19212 Principal Software Engineer ROLE DESCRIPTION SUMMARY Intelsat Inflight has an exciting opportunity for a Principal Software Engineer. You will be part of a team responsible for Airborne System Software design and development evolving and scaling the platform for any WAN technologies (ATG4/ Ku/ 2Ku/ESA etc.) delivery of application technology solutions and data information planning efforts. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Able to develop and maintain scalable, modular, fault-tolerant, and portable software for the Airborne Broadband System running on a target platform using Embedded Linux solutions. Define application scope and objectives and prepare the technical and/or design specifications from which software will be developed by a team of developers. Interface with the Systems Engineering & Architecture teams to understand and influence project requirements. Interface with the business teams to understand the services and revenue-generating plans. Interface with the operations teams to understand the challenges to keep the business running. Leads pertinent vendor evaluation and analysis. Perform technical design reviews, code reviews, unit test, and system test reviews. COMPETENCIES Strong communication skills including technical documentation, written reports and proposals, development and delivery of presentations and the ability to listen to and communicate effectively with customers and vendors. Demonstrated ability to lead both on- and off-shore teams effectively. Demonstrated ability to work autonomously, yet cooperatively in a dynamic, matrixed environment. Experience in Agile software development (story & sprint) Experience with Continuous Integration and Test Automation methodology QUALIFICATIONS & EXPERIENCE Masters or bachelor s degree in computer science, electrical engineering or related technology advanced degree preferred. A minimum of 8-11 years of relevant experience in the telecommunications and/or networking industry preferred. Hands-on experience of software development in an Embedded Linux environment and providing technical leadership of software teams. Strong experience and skill in Object Oriented Design and Implementation. Strong experience in Embedded Linux environments. Strong programming and debugging skills using either Java, C, C++, or Python. Strong knowledge of IP networking protocols and technologies Experience with database and web technologies.
: 19187 (Senior) Developer ROLE DESCRIPTION SUMMARY The incumbent will develop operational software components and solutions for SES to support their operations of the satellite fleet and ground station network. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Specify, design, develop, test and maintain operational software for orchestration, operations and administration of the SES satellite fleet and ground station network Develop and execute automated BDD (Behavior-driven development) testing to ensure the reliability and performance of software components. Support the transition of the new products into operations ensuring the proper tools and training are in place including life cycle support Automate the development lifecycle by employing Continuous Integration (CI) / Continuous Deployment (CD) COMPETENCIES Solid foundation in computer science and a wide range of experience in many aspects of software develop-ment (design patterns, application development, network authentication, security systems, microservice ar-chitecture, layout technologies, browser testing and debugging, web development) System view ( full-stack ) and general understanding of satellite communication, or motivation to develop an understanding of the interactions between all the disciplines involved in this area (Satellite, Gateways, Platforms, Network) Ability to work within an Agile/Scrum ecosystem Willingness and proactivity to learn constantly, keep knowledge up to date with latest technologies. QUALIFICATIONS & EXPERIENCE Graduated in Computer Science or Software Engineering (Bachelor s or Master s Degree level) Minimum 2 years of relevant work experience in back-end software technologies Proficient expertise working with Git Proficient in networking authentication and security for software systems Expertise in programming in at least two of the following languages (our current development is based on Go): Go (mandatory) Python C/C++ Rust Java Comfortable working with the following technologies and toolchains: Linux OS Familiarity with databases (e.g., PostgreSQL, MySQL, MongoDB, NoSQL) Interface layers: Kafka, REST, gRPC, ZMQ TCP/IP networks Web servers (e.g., Apache, NGINX) Virtualized & containerized app deployments Understanding of cloud orchestration tools, technologies, and API standards (AWS, Azure, Google, Cloud, Kubernetes)
: 18756 Senior Developer, Service Management Platform ROLE DESCRIPTION SUMMARY The position is responsible for development on our ServiceNow environment. This includes not just the implementation itself, but also designing technical solutions, writing of technical user stories, test & review activities, and creation of technical documentation. As a developer in our team, you will not just work with our internal Analysts, but occasionally also in direct contact with business stakeholders and end-users. Therefore, great communication skills are a must-have. Further, a strong foundation in computer science, a wide range of experience in every aspect of ServiceNow software development, and comprehensive experience with API interfaces are need. Our usage of ServiceNow goes way beyond out of the box capabilities, so a creative and solution-oriented mindset is required, paired with an expert-level technical skillset. As we use multiple modules of ServiceNow, experience in ITSM, CSM, FSM as well as HRSD is considered a strong asset. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Translate functional requirements into development stories, with technical documentation and effort estimations, based on provided business requirements Develop high quality solutions on the ServiceNow platforms, considering ITIL and ServiceNow best practices Design, implement and support the testing of integrations between ServiceNow and other applications Create test plans for implemented solutions as required Execute code-reviews of fellow developers Build close partnerships with our Platform Architect, IT End to End Solution Architecture, Analysts, and Product Owners Join weekly calls with Product Owners as the ServiceNow technical expert Maintain assigned user stories as per the teams delivery process Ensure timely completion of tasks and provide effective (Project) Management status updates Coordinate escalations to ServiceNow support via ServiceNow HI self-service portal Monitor the health and security status of our instances, and take necessary preventive actions Support and train less experienced developers, sharing best practices to enable cohesiveness Evaluate ServiceNow application against new trends and developments Support all our ServiceNow platforms with architecture and developer activities, as well as other tasks COMPETENCIES Excellent logical and analytical thinking, able to exchange ideas and information effectively Ability to work independently and build effective interpersonal relationships with all stakeholders Results oriented with a pragmatic service delivery approach Ability to work in a rapidly changing environment under tight timelines Detail oriented with a proven ability to self-motivate and follow-through on tasks Great written and verbal communication skills Ability to work in globally distributed and interdisciplinary teams QUALIFICATIONS & EXPERIENCE 5+ years of proven working experience in a similar position, executing SNOW platform development Proven work experience with ServiceNow ITSM. HRSD, CSM and FSM experience is considered as a strong asset. Thorough understanding of how API interfaces work (incl. how to secure them), and ability to implement custom interfaces on the ServiceNow platform Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control, deployment Basic knowledge of the agile development methodology and ITSM processes Fluency in English, any other language is considered as an asset OTHER KEY REQUIREMENTS / COMMENTS ServiceNow Administrator and Developer Certifications are considered as an advantage (ServiceNow certifications regarding HRSD, ITSM, FSM or CSM; ITIL v3 or ITIL v4 foundation certification; etc.)
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