Online Business Manager

3 years

7 - 10 Lacs

Posted:18 hours ago| Platform: Linkedin logo

Apply

Work Mode

Remote

Job Type

Full Time

Job Description

Industry & Sector: Remote-first freelance marketplace and digital services platform operating in the gig economy and distributed talent management space. We build scalable operations, client delivery systems, and remote-workplaybooks that enable businesses to hire, manage, and pay global freelancers efficiently.Primary title: Online Business Manager (Remote) — Location: India (100% remote)

About The Opportunity

Join a fast-moving remote operations team that runs end-to-end delivery for a global digital services marketplace. You will own operational excellence across client projects, freelance talent networks, process automation, and financial administration—driving predictable delivery and growth.Role & Responsibilities
  • Own day-to-day operations for client programs and internal initiatives: prioritise work, assign tasks, and ensure timely delivery against milestones.
  • Design, document and maintain SOPs and playbooks; continuously refine processes to reduce cycle time and improve quality.
  • Manage remote teams and freelance talent: recruitment coordination, onboarding, performance tracking and vendor relationships.
  • Implement and maintain tools and automations (task managers, Zapier integrations) to streamline workflows and reduce manual effort.
  • Build and monitor KPI dashboards and regular reports for leadership—track utilization, delivery SLAs, revenue recognition and project profitability.
  • Partner with finance and client success on invoicing, billing oversight, budget tracking, and client-facing operational escalations.

Skills & Qualifications

Must-Have
  • 3+ years in online business management, remote operations, or project management for digital services or marketplaces
  • Proven track record managing remote teams and freelance networks
  • Practical experience with ClickUp or Asana, Slack, and Zapier
  • Strong process design skills—SOPs, playbooks and continuous-improvement mindset
  • KPI reporting and dashboarding experience (Google Sheets/Google Data Studio or equivalent)
  • Hands-on exposure to billing/invoicing workflows and basic financial reconciliation

Preferred

  • Experience with HubSpot CRM, QuickBooks or Stripe
  • Background in a freelance marketplace, agency, or subscription services environment
  • Certifications such as OBM certification, PMP or Scrum Master (advantageous)
Benefits & Culture Highlights
  • Fully remote, India-based role with flexible hours and asynchronous collaboration
  • High-autonomy role with direct impact on product, operations and growth
  • Competitive compensation, performance-linked incentives and learning stipend
Skills: hubspot crm,asana,google analytics,management,sop development,excellent communication,coorperate experience,google workspace,project management,slack,stripe

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You