399 Ojt Jobs - Page 9

Role Description Overview: The PC is accountable to manage day to day activities of coaching the employees, track and trend data for improvement Responsibility Areas: Understand the quality requirements both from process perspective and for targets To Train effectively the new joiners on Medical Billing concept with the guidelines. To monitor Trainees productivity per OJT glide path/ramp up targets. To monitor Trainees quality output per OJT glide path/ramp up targets. To initiate and implement improvement program for poor performers. Providing continuous feedback in a structured manner. Educating on the client specs and guidelines. Educating on the latest updates on the coding aspects. Carrying out one-on-one session on the repeated errors. To provide feedback on productivity and quality of trainees to Team Leads. To pass on the QC feedback effectively to the trainees. To help Team Leads in early confirmation of Trainees by providing the valuable inputs. Attainment of Internal External SLA as per Process Defined. Strict adherence to the company policies and procedures. Extensive Coaching Training as per process defined. Must have Variant Training Coaching Strategy. Min of 3 Yrs of Professional and Relevant Experience. Sound knowledge in Healthcare concept. Excellent Communication skills Verbal Non Verbal. Must have Good Product and Process Knowledge.

Job Title: Process Coach Service Line: Coding Understand the quality requirements both from process perspective and for targets. To Train effectively the new joiners on Medical Coding concept with the guidelines. To monitor Trainees productivity and quality output per OJT glide path/ramp up targets. Providing continuous feeadback in a structured manner. Educating on the client specs and guidelines. Educating on the latest updates on the coding aspects. Carrying out one-on-one session on the repeated errors. To provide feedback on productivity and quality of trainees to Team Leads. To pass on the QC feedback effectively to the trainees. To help Team Leads in early confirmation of Trainees by providing the valuable inputs. Job Specification: Minimum of 3 Years of Professional and Relevant Experience in Medical Coding with specialty Pathology. Extensive Coaching Training as per process defined. Must have Variant Training Coaching Strategy. Must have Coding Certification like CPC, CCS, COC, AHIMA. Any graduate will do. Shift Details: General Shift / Day Shift Work Mode: WFO Location: Hyderabad

Role Summary As a Retail Sales Trainer at Specsmakers, you will be responsible for developing, delivering, and evaluating sales training programs aimed at improving the skills and performance of our front-end retail staff. Your goal is to drive store performance by enhancing customer service standards and sales effectiveness. Key Responsibilities Design and deliver induction and refresher training programs for new and existing retail staff. Conduct in-store coaching and on-the-floor training to ensure real-time performance improvement. Develop training content, manuals, and e-learning modules aligned with sales and customer experience goals. Monitor training effectiveness through post-training evaluations, mystery audits, and store performance metrics. Collaborate with Operations and HR teams to identify skill gaps and training needs. Ensure consistent delivery of brand and product knowledge to all store employees. Promote a customer-first attitude and train teams on up selling, cross-selling, and objection handling techniques. Key Requirements Graduate in any discipline; MBA/PG in Retail Management or related field is a plus. 3 - 6 years of experience in retail sales training, preferably in the optical, fashion, or FMCG sectors. Excellent communication, presentation, and facilitation skills. Strong interpersonal and coaching abilities. Willingness to travel extensively for in-store training across regions. Proficiency in MS Office; experience with Learning Management Systems (LMS) is an added advantage.

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Contact Person: Nidhi Rastogi 8630322833 share resume at nidhi.rastogi@igtsolutions.com

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in Malayalam Candidate should be comfortable working from office 6days - Mumbai - Infinity Tower Mindspace, 1-B, Zakeria Rd, behind Lakozy Toyota showroom, Malad, Rajan Pada, Ekta Nagar, Malad West, Mumbai, Maharashtra 400064, IndiaRole & responsibilities.

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English Candidate should be comfortable working from office 6days - Gurugram - Plot 119 Policybazaar Corporate Office Sector 44, Gurugram

Job Descriptions- Industry lead -Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for 30-40 ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline trainings Prior exposure to Handholding and managing OJT Your Role at Large Qualification Requirements Must have experience of HARD CORE SALES TRAINING and Sales Coaching. Experience of engaging in Direct Sales, customer-facing roles. Responsible for crafting a sales training program for new Salespeople ( onboarding program). Travel Willingness. Open to travel from one location to another along with the sales team. Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. Excellent Communication skills and interpersonal skills. Participate in the Sales / Campaign/ Business Review meetings. Produce a monthly report on the impact of sales training programs conducted. ( eg. Achievement of sales targets). Should be good at creating and understanding data report Report on impact of training programs (e.g. sales achieved) Pre-Requisites Currently in a Sales Trainer Role . Should be a seasoned sales trainer Field training experience preferred Comfortable in traveling. Locations: Gurgaon,Kolkata , Ahmedabad

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Lucknow only not forDelhi/NCR neither Kolkata.Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Lucknow only not for Delhi/NCR neither Kolkata.Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Leading BPO in Kolkata and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Must have Min 1+yrs exp as Process Trainer from International Voice Process BPO. Process Trainer on papers from International Voice process. Must know TNA TNI Training Metrics US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

retail trainee associate- apprentice Now Brewing - Talent Seekers! #tobeapartner From the beginning, Starbucks set out to be a different kind of company One that not only celebrated coffee but also connection We are a neighborhood gathering place, a part of your daily routine Get to know us and you will see: we are so much more than what we brew We call our employees partners because we are all partners in shared success We are known to develop and support partners who are guided by the passion of providing service to others We make sure everything we do is through the lens of humanity from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly Our Mission: With every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection Apprentice Program Summary An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a nationally recognized standard Apprentices get opportunity to gain practical work experience and develop skills including communication skills, customer service orientation, teamwork, professionalism & work ethics Program Framework 6 month & 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively 9 hours (including 1hour break) per day and 5 days working Online Assessment on prior to Apprenticeship Completion Government recognized & Starbucks co-branded certificate on successful completion of the program Summary of Key Responsibilities during OJT Responsibilities and essential job functions include but are not limited to: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks while maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team Welcomes and connects with every customer, anticipates customer and store needs by constantly evaluating environment and customers for cues by appropriately suggesting product to every customer to enhance service Demonstrates the Just say Yes behavior by taking care of customer needs & delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift Page | 2 Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Recognizes and reinforces individual and team accomplishments by using existing organizational methods Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager Follows Tata Starbucks operational policies and procedures Follows health, safety and sanitation guidelines for all products & maintains a clean and organized workspace so that partners can locate resources and product as needed Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required Summary of Experience No previous experience required Minimum education qualification - 12th/Diploma+ for 6 months Apprenticeship / Graduation in any field for 12 months Apprenticeship Basic Qualifications Maintains regular and consistent attendance and punctuality, with or without reasonable accommodation Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meets store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Engages with and understands our customers, including discovering and responding to customer needs through clear and pleasant communication Meets required dress code Prepares food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients Available to perform many different tasks within the store during each shift Required Knowledge, Skills and Abilities Ability to learn quickly & ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team & ability to build relationships Competencies Winning with integrity Working together Achieving results Helping others succeed Living our mission and values Making every customer feel special Let us give you the opportunity to be part of something bigger than yourself It is time for you #tobeapartner

Trainer/Process Trainer BPO for Mutual Funds process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER MUST NISM Certified If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Create structured scripts, SOPs, sales decks, journey flow charts, & training modules. Update training content to reflect market trends, consumer behavior, & new sales techniques Keep updated with fitness sales trends & competitive strategies. Required Candidate profile Conduct post-training evaluations, mock calls, roleplays, and on-floor coaching to bridge gaps. Keep updated with fitness sales trends, customer experience models, & competitive strategies.

Training Design and Delivery On-the-Job Training (OJT) Classroom Training (CRT) Training for Experienced Employees Collaboration and Continuous Improvement Performance Tracking and Reporting

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ swapnil.gupta@igtsolutions.com(7042379178)

Total 8 years previous experience in Training function and Minimum 1 year as an AM Training or related position Should have good communication skills in English Should have managed a group of Trainers To motivate, develop and mentor team members in a dynamically changing environment Managed group of Process Trainers and Nesting Trainers Ability to plan training & refresher session based on impacted KPIs Ability to quickly channelize the existing resources, if need be, into any of the internal segments, basis the surge in the volume Must be able to coach & mentor the team on a regular basis Must be ready to pick up & drive towards the smooth closure of escalated engagements Able to design and update content on daily/weekly/monthly basis Must be able to draft & execute Achievement driven Incentive/Additional Incentive plans for the team Ability to drive the Training & Quality teams, by providing inputs - to eventually improve the floor's performance Ability to prepare & present SLA/KPI & other Metric driven Dashboards/Reports for Internal & External reviews Should be able to lead Governance/Escalations calls with the Client Should possess experience into international Chat/Voice process, preferable Telcom experience Excellent Communication skills Experience largely in Telecom Processes 2 years Chat and Sales experience preferred. Experience with technologies and best practices for instructional manuals and teaching platforms Good interpersonal skills and communication with all levels of management Able to multitask, prioritize, and manage the team Leadership, team building, and management skills Review Content for various training courses Good command over spoken and written English Candidate should be ready to work in a 24*7 environment Persuasive Speaking Skills- Able to understand customers’ needs and to add value to clients Highly energetic and self-motivated- Able to keep himself with a positive attitude despite customer’s objections

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Bhubaneswar only not for Jamshedpur neither Kolkata.Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bhubaneswar only not for Jamshedpur neither Kolkata.Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

Managing NHT batches till their OJT completion • Conducting TNIs, Refreshers, PKTs and driving learning completion • Self-login and processing customer interactions • Conduct quality audits and provide feedback to advisors • Maintain process update Required Candidate profile shifts: Rotational Day Shifts Workdays: 6 days Education: Minimum HSC/ Graduate Exp: Minimum 1 year as a Trainer Conducting TNIs, Refreshers, PKTs and any querry:rdubey@peshr.com/9893743892

What does a Learning Experience Leader (Process Trainer) really do? Think of yourself as someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a Learning Experience Leader (Process Trainer), you will: Set the standards and expectations through your conduct, work ethic, integrity, and character; Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement; Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs; Accomplish projects and motivate trainees through effective training; Continuously improve training programs and the other learning opportunities across the organization; Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment; Act as the content expert, and maintain relevant training documents and training materials for training conducted; Develop and create effective induction programs; Monitor and review trainees progress through questionnaires and discuss with their managers; Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages; Research and present new technologies and methodologies in workplace learning; and Ensure that all trainees adhere to the companys Code of Conduct.

Hello Everyone! Greetings from TaskUs! At TaskUs, we embrace inclusivity and create an environment where your career thrives and your voice truly matters. We have an exciting opportunity for you to be hashtag#RidiculouslyGood and make a real impact in our hashtag#PeopleFirstCulture! Role: Process Trainer Location: Airoili, Navi Mumbai Industry: BPO Experience: 1+ years in an International BPO (Graduation is mandatory) Shifts: Rotational shifts & week-offs (Work from office) Salary up to 6.5 lpa . Know someone perfect for this role? Tag them in the comments and let them know! Interested candidates can share their resumes at Mayuri.bakshi@taskus.com

Hiring for Trainer for Collection process. Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should know English & Malayalam Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

Key Responsibilities: Conduct onboarding and refresher sales training programs for BPO sales agents. Design and update training content, manuals, and assessments tailored to sales campaigns. Coach and mentor sales agents to improve performance and conversion rates. Monitor call quality and provide constructive feedback to enhance sales techniques. Collaborate with sales and operations managers to identify training needs and performance gaps. Evaluate training effectiveness through assessments, KPIs, and feedback loops. Maintain training reports, track performance, and recommend improvements. Stay updated on industry trends, products, services, and customer expectations. Organize role plays, simulations, and live call coaching sessions. --- Required Qualifications: Bachelors degree in any discipline (preferred: Business, Communications, or related). Minimum 2-4 years of experience as a Sales Trainer, preferably in a BPO or call center. Strong knowledge of sales processes (inbound/outbound), objection handling, and CRM systems. Excellent communication, presentation, and interpersonal skills. Proficiency in MS Office and learning/training tools (LMS, e-learning platforms). Ability to inspire, engage, and motivate diverse teams. Fluency in [mention languages if needed, e.g., English, Hindi, etc.]. ontact below:- HR Manager - Pinky Yadav Phone No - 7977519951 email - pinkyy@eosglobe.com Location - Thane

Job Description: About the Role: We are seeking a skilled and dynamic Trainer to join our team. The ideal candidate will possess excellent communication and decision-making skills and proficiency in Excel. This role requires managing partner training teams, creating content, and acting as the single point of contact (POC) for a specific domain. A key component of this position involves leading change management initiatives to ensure successful training program implementation. Key Responsibilities: Training Management: Manage and coordinate partner training teams to deliver effective training programs. Design and develop comprehensive training materials and resources tailored to the specific needs of the domain. Serve as the single point of contact (POC) for the specific domain, addressing all training-related queries and concerns. Decision Making: Evaluate training needs and make informed decisions to enhance training effectiveness. Implement solutions to address any training-related challenges or obstacles. Change Management: Lead change management initiatives to ensure smooth adoption of new training programs and processes. Monitor and assess the impact of training changes, making adjustments as necessary. Qualifications and Skills: Education: Bachelors degree in Education, Human Resources, Business, or a related field. Experience: Previous experience in a training role or similar capacity. Skills: Excellent communication skills, both written and verbal. (English and Hindi) Strong proficiency in Microsoft Excel. LMS and other relevant software. Proven decision-making abilities and problem-solving skills. Demonstrated ability to create engaging and effective training content. Experience in managing training teams and coordinating training programs. Familiarity with change management principles and practices. Personal Attributes: Strong organizational and time-management skills. Ability to work independently and collaboratively within a team. Detail-oriented with a commitment to quality and continuous improvement. Adaptable and able to thrive in a fast-paced, changing environment.