284 Ojt Jobs - Page 10

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Kolkata ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Bangalore and Delhi/NCR Perks and benefits Fix Salary + lucrative Incentives

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Kolkata ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Bangalore and Delhi/NCR Perks and benefits Fix Salary + lucrative Incentives

Role and Key Responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business needs (where required) Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis. Key skills & knowledge: Ability to effectively communicate, both written and verbally Proficiency in Microsoft Office & Good Knowledge about computers Demonstrate strong probing and problem-solving skills Good people management skills, Analytical Skills / Quantitative skills Only from Internation BPO . Educational Qualification : Graduation

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Hyderabad ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Hyderabad Perks and benefits Fix Salary + lucrative Incentives

Position: Process Trainer -BPO Virtual Interview Location: Gurugram Salary: Up to 6 LPA Total 3 years of exp in BPO and Minimum 2 years as Process Trainer in Banking process in BPO. Good comm. skills required. 6 days working-Rotational Day shift Required Candidate profile If interested, kindly share updated CV @7696495267 Email: hr.skyway603@gmail.com -Bhumika Gupta

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Hello Everyone! Greetings from TaskUs! At TaskUs, we embrace inclusivity and create an environment where your career thrives and your voice truly matters. We have an exciting opportunity for you to be hashtag#RidiculouslyGood and make a real impact in our hashtag#PeopleFirstCulture! Role: Process Trainer Location: Airoili, Navi Mumbai Industry: BPO Experience: 1+ years in an International BPO (Graduation is mandatory) Shifts: Rotational shifts & week-offs (Work from office) Salary up to 6.5 lpa . Know someone perfect for this role? Tag them in the comments and let them know! Interested candidates can share their resumes at Mayuri.bakshi@taskus.com

Must be a Process Trainer from International Banking Process. Trainer Exp from any International Banking or related process can apply. Must know Metrics - TNA/ TNI US Shifts Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

We are hiring for a call center trainer-Tamil Eligibility : 1+ years of experience as a Call center Voice process trainer. Shift : Required flexibility to work in any shift Working : 6 days a week (Flexible week off excluding Sat, Sun) Responsibilities: Take care of Call center Voice process training OJT performance monitoring and providing support post-certification Conduct regular refreshers as per process requirement Present weekly Training review deck Kindly Share your profile and details through WhatsApp or your official mail ID. WhatsApp number - +918754193339 Email ID - priyankas@kgis.co

Role & responsibilities Essential duties and responsibilities Develops and implements a learning strategy and program that are aligned with the organizations objectives Has a full understanding of the various business units and their specific training requirements Embraces and implements various types of training Tracks budgets, negotiates contracts, builds and maintains relationships with third-party training providers Designs and produces training materials, including e-learning courses Assess the success of the development plans and modifies where necessary Hires and manages L&D specialists Manages the development of the HR team form a training perspective Act as the principal point of contact for anyone with questions about training and development Collaborate effectively with other relevant stakeholders Stay abreast of the latest developments in learning trends, changes in learning theory, and developments in learning technologies

Must have Min 1+yrs Exp as Quality Analyst/ Process Trainer from International Voice process BPO QA Must know QC Metrics/RCA. Process Trainer - TNA/TNI/Throughput Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Kolkata ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Bangalore and Delhi/NCR Perks and benefits Fix Salary + lucrative Incentives

Total 3 yrs from BPO out of this 1yr exp as a trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from office-Lucknow only not for Delhi/NCR,.Apply those who can relocate in Lucknow

Leading BPO in Bangalore & Pune Hiring for Process Trainer International Voice Process Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Dear Job seekers We have an opening for Process Trainer for a Insurance Process. Interested folks can walk-down to our office. Interview date: - 19 March 2025 to 24 March 2025 Interview time: - 10.30am to 1pm Contact person: - Sridevi (9945764799) 1, Process Trainer: - - Role & Responsibilities: - - Should have experience in maintain training documents, providing TNI, TNA, monitoring chats/calls/feedback, - Should Track and monitor performance towards key metrics (CSAT, Escalations and NPS) Train the Trainer and Quality staff through TTT - Ensure successful execution of training needs. - Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. - Should send reports/MIS to the Operations team on the progress/pending status of activities. - Should participate in Internal & External Calibrations - Should conduct refresher trainings based on TNI Eligibility Criteria: - - Must have experience minimum 2yrs of an experience as a trainer with BPO / ITES Industry - Qualification: - Graduation/ Post Graduation - Language:- English+ Hindi - Work location: - Koramangala - Age limit: - Below 35yrs - Salary:- Upto 40K - Experience from BFSI domain will be preferred. Regards, Sridevi

Company Overview: Writer Information, a business division of Writer Corporation is a premier information solutions and services provider. Our major offerings include Business Process Services. Job Role: Trainer Languages: Hindi, English Job Location: Hyderabad Job Responsibilities: Create and maintain training materials, including manuals, guides, and presentation materials Conduct needs assessments to identify training gaps and develop targeted training programs to address them Identifying, examining, and assessing the training needs within an organization Conduct training for employees for specific areas Design, develop, and deliver training programs for new hires and existing employees, focusing on product knowledge, customer service skills, and call- handling techniques Maintaining correct and accurate training records Track employee performance post-training to ensure training effectiveness and suggest further development areas Collecting feedback from employees regarding the effectiveness of several training methods. Job Requirements: At least 1 years of experience in a call center with a proven track record of delivering training programs Bachelors degree or any other relevant discipline. Good verbal and written communication skills, since a trainer is required to communicate with trainees and even the management, and also make presentations and gather reports or feedback Good interpersonal skills, as a trainer is required to work effectively with colleagues, trainees, and management Operational knowledge of MS Office: Excel, Word, and PowerPoint Must be able to travel up to 20% Interested Candidates can share their Resume to below mentioned Email ID: srinarandas.vinay@writerinformation.com

Role & responsibilities Designs training & test modules based on needs. Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations. Resolves issues pertaining to process knowledge with clients. Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production. Conducts interviews & coordinates with HR for recruiting trainers / trainees. Ensure 100% adherence on client driven SOP & BEST T&D compliance. Prepare Trainers through TTT/ Platform skills certification. Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability. Coordinates with all stakeholders to ensure New Hire training process runs effectively. Prepare and attend all business / client reviews& work on the action plans to improve business performance. Understanding of root cause analysis & reasons to better performance Interacts with IT team for creation and deletion of Ids for new team members. Perks and benefits As per company norms Interested candidates please share your updated resume to my Mail Id kalaivaani.kalaivaani@teleperformancedibs.com

Accountability: - Collaborate with the training manager or department to design and develop training programs that align with the company's goals and objectives. - Identify training needs by conducting assessments and analysing performance gaps. - Create and update training materials, manuals, and resources. Training Delivery: - Conduct training sessions for employees or new hires, ensuring the effective transfer of knowledge and skills. - Use various training methods, such as classroom instruction, on-the-job training, e-learning, and workshops, to cater to different learning styles. - Make data-driven adjustments to training materials and methods to continuously improve training outcomes. Onboarding and Orientation: - Oversee the onboarding process for new employees, ensuring a smooth transition into the company and its culture. -Conduct orientation sessions and provide information on company policies, procedures, and expectations. - Ensuring that training sessions are well-prepared, engaging, and effectively convey makeup techniques & Selling skills with quality customer services. - Upholding high standards of professionalism, ethics, and hygiene in the store and counter environment. - Maintaining clear communication with Beauty Advisor, addressing questions, concerns, and providing guidance. - Keeping abreast of industry trends, new products, and technologies to provide accurate and up- to-date information during training. - Managing training schedules punctually and efficiently, respecting the time of store and peak hours. - Continuously enhancing personal skills and knowledge to remain a competent and informed makeup trainer. - Utilizing feedback from higher Managers to enhance the overall quality and effectiveness of the training program.

Leading BPO in Pune and Bangalore Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Must have Min 1yr Exp as Process Trainer from International process BPO. Must know Training Metrics - TNA/ TNI Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Leading BPO in Pune Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

1 Yr exp as a Trainer(Who is giving training to Field people,) from ecommerce Industry ..Sales Trainer/Process Trainer / TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

JD: Consult with internal stakeholders and understand the training needs. Facilitate training programs, conduct assessments, tailored to business needs, through Classroom, Instructor-led, OJT and Online training means. Plan, Organize and Conduct - Induction, Product, Process, Policy, Regulatory related - training programs Continuously evaluate the effectiveness of training programs and conduct new or refresher training programs to up-skill, cross-skill participants Enhance productivity of participants through various training interventions. Visit branches, observe the performance of branch staff and provide feedback Participate, support and contribute for various training interventions. Prepare and publish Training calendar and adhere to it. Play the role of SME and provide the required support and assistance to Field Trainers, learners and local administrators. Maintain records, prepare and submit weekly, monthly training reports. Generate reports independently and provide insights. Support in achieving Targeted Training numbers and in Training-allied activities Skill set: At least 3-5 years experience in Assets/ Mortgage business Experience in MS Office Should have good communication and facilitation skills Should have good selling skills Looking for candidates who can join in 1 month.

Job Role: Associate I / II Location: Hyderabad Role Summary: Learning Systems Administrator who will support and consult with internal customers on an array of needs associated with the delivery and management of training content and records in the Oracle learning management system (LMS). This role will have the opportunity to support basic learning administration, reporting and data analysis needs. S/he will work across multiple platforms including, but not limited to, MS Office, Oracle Learning Cloud, ServiceNow, as well as various internal company systems. The work will be engaged via responding to support tickets and need-specific projects. Job Description: This is a Learning Associate role, where you will primarily be supporting the LMS queue for United States, Canada, Mexico and Puerto Rico. Majorly resolve on ServiceNow related requests /questions regarding training programs Modify training assignments in the Learning Management System Assists with the registration of employees into training classes around the United States and Canada Perform daily department functions (e.g. phone coverage, e-mail communication, etc.) Monitoring of class sizes, tracking of participant information Monitor and collect program evaluations, Maintain training material, and records Update training program-related processes, procedures, and supporting documentation Generate basic Learning Management System reports Achieve high level of business partner satisfaction in the activities performed. Maintain LMS data/process integrity via daily operations and special projects Contribute to functions knowledge base and participate in the maintenance of centralized resources Provide consultative guidance regarding LMS processes/best practices as required Preferred candidate profile Excellent verbal and written communication skills in English. Exceptional interpersonal, critical thinking and problem-solving skills High level of computer proficiency (Microsoft Office). Experience in managing direct connects with stakeholders & partner teams Effective organizational skills and time management skills. Effectively prioritize and execute tasks in a high-pressure environment. Ability to manage change, strong attention to detail and multi-tasking Experience in Oracle, MS office tool will be an added advantage. Ability to handle sensitive and confidential information. Highly self-motivated Shift Timings: 05:00 PM - 2:00 AM IST (Transportation provided till 30 KMS from Office)

JOB INFORMATION Job title: Process Trainer (Bengali /Hindi / English Speaking) Working Location: Job Description: We seek an experienced and motivated individual to join our team as a Moderation Trainer. In this role, your main responsibilities are: Conceptualize training materials based on data and research; Create training strategies, initiatives, and materials; Test and review created materials; Maintain a database of all training materials; Instruct employee training and onboarding; Review employee performance and learning; Conduct training classes on policy/product; Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues; Job Requirement: Proficient English (at least C1 level); Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely. Bachelors degree in any related field; At least 1-year experience in training within the BPO industry; Training and coaching skill experience is a plus; Proficient in Microsoft Office (Outlook, Word, Excel, – PowerPoint) and Internet applications; Ability to communicate clearly and concisely, both orally and in writing; Knowledge of people’s learning patterns to design programs with excellent efficiency. Benefits: 1. Salary and Benefits Attractive salary with performance bonus; Full salary during probation; Private health insurance; Paid vacation days with an annual increase in the number; Sick leave; No dress code is required. We appreciate your true talent! Continuous and professional training to fully develop your potential; Work closely with managers to promote services all over the world. 2. Working time: 5 shifts per week amounting to 48 hours, arranged by the company; Able to work on shifts, weekends, and public holidays.