284 Ojt Jobs - Page 7

Requirements: Graduate Higher Education Ed Tech Sales Experience Mandatory (Study Abroad would a plus) Trainer Experience on papers & playing the role for at least 4 years Must have Sales Experience for at least 2 -4 years before moving into the training role Ability to crack sales and lead with example Fluency in English & Hindi mandatory (spoken & written) + minimum one regional language shall be a plus. Roles & Responsibilities : New Hire Sales Training on Product + Process + Tools & Soft skills Manage & upskill Bottom & Mid quartile associates Capability & experience to coach/handhold associates on how to make successful legitimate sales Conduct Refresher Training Ability to identify improvement opportunities & propose action plan. Work closely with other departments to facilitate actions & maintain compliance Stakeholder Management Perform data analysis and share monthly dashboards to internal stakeholders

We're Hiring: Industry Lead - Field Sales Trainer Company Industry: IT Services & Business Looking for an experienced Sales Trainer to join our team and take charge of field/product training across the region. Youll manage training for 50+ sales teams, drive performance improvements, and help shape the sales success of our ground teams. Key Responsibilities: ~ Manage On-the-Job Training (OJT) for 50+ ground sales teams ~ Own sales performance and improve efficiency month-over-month ~ Develop and deliver impactful training content & programs ~ Provide direct sales coaching and support through end-to-end sales closures ~ Prepare and present training reports to track success Qualifications: ~ Hardcore sales training & coaching experience ~ Excellent communication & PowerPoint skills ~ Willingness to travel and work in a dynamic, field-based environment ~ Experience in B2B sales training (corporate environment preferred) Locations: Gurgaon, Pune, Ahmedabad, Mumbai, Bangalore, Hyderabad

Hiring: Process Lead (Domain Trainer) Service Desk Experience: 45 Years Location: Mysore Package: 9.50 LPA Key Responsibilities Conduct regular workshops on Service Desk Basics (ITIL v4) and Technical Foundation Training Coordinate training needs with Service Desk SPOCs Create and update training manuals, knowledge articles, and online course content Maintain training records and publish reports via learning platforms Ensure alignment of Service Desk practices with ITIL standards Must-Have Skills 2-3 years experience delivering technical/service desk training Strong understanding of training methods and adult learning principles Excellent communication and stakeholder engagement skills ITIL-trained or certified (v3/v4) Hands-on experience with ITSM tools (SNOW, Remedy), voice infra (Avaya, Cisco), and troubleshooting Windows/Office 365/Networking issues For more details Call Kanika on 9953939776 or email resume to kanika@manningconsulting.in

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Required Candidate profile Work from Office Kolkata and Bangalore only not for Delhi/NCR...Apply those who can relocate in Kolkata and Bangalore Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile WFO Kolkata only Not for Delhi/NCR and Bangalore-APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Role & responsibilities Training to new hires of it support service desk FOR MORE INFO- Contact -ALFIYA 8787064649

1 Yr exp as a Trainer(Who is giving training to Field people) from ecommerce Industry ..Sales Trainer/Process Trainer / TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore only.not for Kolkata or Hyderabad.Apply those who can relocate in Bangalore

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and Kolkata not for Hyderabad..Apply those who can reloate in Bangalore and Kolkata Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 17LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job description : Job Title : Process Trainer Qualification : Any Graduate or Above Relevant Experience : 7 to 15 Years Must Have Skills : 1.Personal Banking, Commercial Banking, or Functional Banking. 2.Banking functions, or a willingness to learn and expand knowledge across all three domains. 3.100% international banking experience, with hands-on exposure to global banking operations, preferably within US-based teams. 4.Proven experience in training delivery across various levels within a banking environment. 5.Ability to develop training programs and materials that cater to both new hires and ongoing learning for existing employees. 6.Experience in training front-office operations, particularly for call-taking and customer service processes. 7.Exceptional oral and written communication skills in English, with the ability to engage confidently with global stakeholders, especially American counterparts. 8.Ability to lead training sessions, explain complex banking concepts, and manage discussions with diverse teams. 9.Open to learning and adapting to new banking functions and systems as needed. 10.Willingness to take on additional roles (including governance) and contribute to the overall success of the training program. 11.Must have one core banking experience and may take on governance roles, overseeing the execution and progress of training sessions. 12.Should be capable of independently handling complex queries and providing expert-level training to various teams. Roles and Responsibilities : 1.Take 50% ownership of training sessions for front-office call-taking, delivering high-quality content and ensuring understanding. 2.Conduct training programs on Personal Banking, Commercial Banking, and Functional Banking operations for global teams, ensuring all modules are relevant and up-to-date. 3.Design, update, and tailor training content to meet the learning needs of different banking functions and operational teams. 4.Create training materials, manuals, presentations, and assessments to enhance learning outcomes. 5.Provide expertise and support to teams on core banking processes, especially within Personal Banking, Commercial Banking, or Functional Banking domains. 6.Ensure team members have a solid understanding of banking procedures, systems, and customer service protocols. 7.Candidates may be assigned governance tasks, overseeing training effectiveness, compliance with learning objectives, and tracking progress. 8.Ensure all training sessions are compliant with internal policies and industry regulations. 9.Foster a collaborative environment where global teams can learn from each other and share best practices. 10.Stay updated on the latest developments in banking operations, training methodologies, and regulatory requirements to continuously improve training content and delivery. 11.Collect and analyze feedback from training sessions to refine and improve future programs. Location : Bangalore, Mumbai CTC Range : Upto 22 LPA Notice period : Immediate joiner or 30 days Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Leading BPO in Gurgaon/Bangalore Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 9LPA Shifts 24*7 5 Days Workin g Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. 2 years total experience + 1 year experience in the BFSI domain Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Dear Candidate, Greetings from SPOCTO-X!!!!!!!!!!!! We are hiring for Trainer (From Collection/Recovery Background) Need Immediate Joiner Job Title- Trainer Job Location: EPIP 2nd Phase, whitefield, 180 EPIP Zone, Bengaluru Requirements: Certification (e.g. DRA) is a big plus. Collection background training delivery is a mandatory. Proven 1 - 4 years of experience as trainer or similar role. Good understanding of various teaching methodologies and tools. Proficient in MS Office especially Powerpoint). Experience with e-learning software is an asset. Good time-management skills. Ability to multi-task. Excellent presentation skills Strong interpersonal and communication skills. Interested candidate can share their resume on the below mentioned number- Vinay Singh- 9914463025 Thanks and Regards, HR Team

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job description : Job Title : Process Trainer Qualification : Any Graduate or Above Relevant Experience : 7 to 15 Years Must Have Skills : 1.Personal Banking, Commercial Banking, or Functional Banking. 2.Banking functions, or a willingness to learn and expand knowledge across all three domains. 3.100% international banking experience, with hands-on exposure to global banking operations, preferably within US-based teams. 4.Proven experience in training delivery across various levels within a banking environment. 5.Ability to develop training programs and materials that cater to both new hires and ongoing learning for existing employees. 6.Experience in training front-office operations, particularly for call-taking and customer service processes. 7.Exceptional oral and written communication skills in English, with the ability to engage confidently with global stakeholders, especially American counterparts. 8.Ability to lead training sessions, explain complex banking concepts, and manage discussions with diverse teams. 9.Open to learning and adapting to new banking functions and systems as needed. 10.Willingness to take on additional roles (including governance) and contribute to the overall success of the training program. 11.Must have one core banking experience and may take on governance roles, overseeing the execution and progress of training sessions. 12.Should be capable of independently handling complex queries and providing expert-level training to various teams. Roles and Responsibilities : 1.Take 50% ownership of training sessions for front-office call-taking, delivering high-quality content and ensuring understanding. 2.Conduct training programs on Personal Banking, Commercial Banking, and Functional Banking operations for global teams, ensuring all modules are relevant and up-to-date. 3.Design, update, and tailor training content to meet the learning needs of different banking functions and operational teams. 4.Create training materials, manuals, presentations, and assessments to enhance learning outcomes. 5.Provide expertise and support to teams on core banking processes, especially within Personal Banking, Commercial Banking, or Functional Banking domains. 6.Ensure team members have a solid understanding of banking procedures, systems, and customer service protocols. 7.Candidates may be assigned governance tasks, overseeing training effectiveness, compliance with learning objectives, and tracking progress. 8.Ensure all training sessions are compliant with internal policies and industry regulations. 9.Foster a collaborative environment where global teams can learn from each other and share best practices. 10.Stay updated on the latest developments in banking operations, training methodologies, and regulatory requirements to continuously improve training content and delivery. 11.Collect and analyze feedback from training sessions to refine and improve future programs. Location : Bangalore, Mumbai CTC Range : Upto 22 LPA Notice period : Immediate joiner or 30 days Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432436/WhatsApp @9900261540| hemalatha.c@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job description : Job Title : Process Trainer Qualification : Any Graduate or Above Relevant Experience : 7 to 15 Years Must Have Skills : 1.Personal Banking, Commercial Banking, or Functional Banking. 2.Banking functions, or a willingness to learn and expand knowledge across all three domains. 3.100% international banking experience, with hands-on exposure to global banking operations, preferably within US-based teams. 4.Proven experience in training delivery across various levels within a banking environment. 5.Ability to develop training programs and materials that cater to both new hires and ongoing learning for existing employees. 6.Experience in training front-office operations, particularly for call-taking and customer service processes. 7.Exceptional oral and written communication skills in English, with the ability to engage confidently with global stakeholders, especially American counterparts. 8.Ability to lead training sessions, explain complex banking concepts, and manage discussions with diverse teams. 9.Open to learning and adapting to new banking functions and systems as needed. 10.Willingness to take on additional roles (including governance) and contribute to the overall success of the training program. 11.Must have one core banking experience and may take on governance roles, overseeing the execution and progress of training sessions. 12.Should be capable of independently handling complex queries and providing expert-level training to various teams. Roles and Responsibilities : 1.Take 50% ownership of training sessions for front-office call-taking, delivering high-quality content and ensuring understanding. 2.Conduct training programs on Personal Banking, Commercial Banking, and Functional Banking operations for global teams, ensuring all modules are relevant and up-to-date. 3.Design, update, and tailor training content to meet the learning needs of different banking functions and operational teams. 4.Create training materials, manuals, presentations, and assessments to enhance learning outcomes. 5.Provide expertise and support to teams on core banking processes, especially within Personal Banking, Commercial Banking, or Functional Banking domains. 6.Ensure team members have a solid understanding of banking procedures, systems, and customer service protocols. 7.Candidates may be assigned governance tasks, overseeing training effectiveness, compliance with learning objectives, and tracking progress. 8.Ensure all training sessions are compliant with internal policies and industry regulations. 9.Foster a collaborative environment where global teams can learn from each other and share best practices. 10.Stay updated on the latest developments in banking operations, training methodologies, and regulatory requirements to continuously improve training content and delivery. 11.Collect and analyze feedback from training sessions to refine and improve future programs. Location : Bangalore, Mumbai CTC Range : Upto 22 LPA Notice period : Immediate joiner or 30 days Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Niveditha HR Senior Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432437/WhatsApp @9901039852| niveditha.b@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Key Responsibilities: Responsible for New Hire Training for all levels hired (Agents to Supervisors) Conduct training in pre-process, process and systems to help employees perform their job effectively and efficiently Is required to be up-to-date will all changes in the ecosystem (US Healthcare, Compliance, Payor guidelines, Specialty guidelines) Will be responsible for the new employee performance till the end of OJT (On the job training) Accountable for meeting the training metrics like yield, Speed to proficiency etc. Identification of ongoing training needs and conduct the required training to Support Ops team meet the client SLA s Is required to create / modify / update the content for all training needs (New hire, ongoing, supervisor) Should be able to identify upskilling requirement and initiate content creation either for ILT (Instructor Led Training) or E-Learning Being the custodian of all knowledge requirements, will be actively participating in all transition activities Will be the client interface for all knowledge related discussions and should be able to gain a consultant position Should be well versed in SOP creation, documentation, preparing process flows

We are hiring a passionate and experienced NHIP/Product Trainer to join our training team for a leading Telecom client. This is an off-roll position designed for professionals who are enthusiastic about facilitating New Hire Induction Programs and product trainings in a dynamic and fast-paced environment Key Responsibilities: Conduct New Hire Induction Programs (NHIP) for frontline and retail staff. Deliver effective product and process training for telecom products, devices, services, and customer handling protocols. Design and deliver engaging training content, sessions, and assessments to ensure product knowledge and process readiness. Collaborate with business stakeholders to understand training needs and tailor sessions accordingly. Track training effectiveness through assessments, feedback, and performance metrics. Maintain training reports, attendance, and feedback documentation as per client requirements. Support on-the-job training , refresher programs, and floor support as needed. Desired Candidate Profile: Minimum 5 years of total work experience , with at least 3 years in training delivery . Domain exposure in Telecom, Handset, Retail, or BFSI sectors is advantage. . Excellent facilitation, communication, and interpersonal skills. Strong understanding of adult learning principles and learner engagement techniques. Proficient in MS Office tools (PPT, Excel, Word). Self-driven with the ability to manage training schedules independently.

Need Min1+yrs Exp as a Trainer from any International Banking/ Credit Cards/Insurance process Must know Metrics - TNA/ TNI/Throughput US Shifts Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Hi Job Seekers, We are hiring experienced Process Trainers to join our dynamic team at Noida location. The ideal candidate should come with a strong background in BPO training and possess a deep understanding of training processes and metrics. Also, CANDIDATE SHOULD HAVE EXPOSURE INTO INTERNATIONAL PROCESS AS A TRAINER. Package- Up to 7LPA BOTH SIDES CABS 5 DAYS WORKING, 2 ROTATIONAL WEEK OFFS Roles and Responsibilities: Conduct Training Need Analysis (TNA) and Training Need Identification (TNI) Deliver effective On-the-Job Training (OJT) to new and existing team members Track and enhance Throughput and performance metrics of trainees Develop and implement effective training programs to support business needs Collaborate with operations and quality teams to ensure training effectiveness Maintain training reports and evaluate training outcomes Requirements: Minimum 1 year of experience as a Process Trainer in a BPO environment Need graduate candidates only! Ability to manage virtual training sessions effectively Ready to join immediately Interested candidates can share their updated resume over WhatsApp @9569902470 NOTE- WE ARE ALSO HIRING FOR LUCKNOW LOCATION FOR A PROCESS TRAINER ROLE PACKAGE UP TO 4LPA, INTERESTED CANDIDATES CAN CONNECT @9569902470 #bpo #processtrainer #ojt #tna #tni #customerservice #noidajobs #lateralhirings

Hi Job Enthusiasts!! Greetings from ShiningStars ITPL We are currently hiring for the role of Process Trainer to join an international e-commerce voice process in Noida. This is a fantastic opportunity to be part of a leading global brand in the BPO space. Location: Noida Sec 135 Mode: Work from Office Shift: 24x7 rotational shifts Working Days: 6 days per week Role & Responsibilities: - Conduct product and process training for new joiners - Keep training content and knowledge bases updated regularly - Ensure new hires are fully trained and floor-ready within 30 days - Attend Train-the-Trainer (TTT) sessions provided by the client - Administer Product Knowledge Tests (PKTs) and refresher training for tenured staff - Design training content and plan monthly Training Need Analysis (TNA) - Coordinate with Quality, Operations, and Voice Coaching teams for process alignment - Participate in calibration sessions to maintain training consistency Key Requirements: - Graduation is mandatory. - Minimum 2 years of overall BPO experience, with 1 year on paper as a trainer (process or soft skills) . - Excellent verbal and written communication skills in English. - Must be flexible with rotational shifts and work schedule. - Please note: Only candidates with international BPO experience will be considered. Diploma holders are eligible. Domestic BPO experience will not be entertained. Salary: - Up to 6.75 LPA (final package depends on last drawn salary and interview performance) Perks & Benefits: - Quarterly performance-linked incentives (PLI) - Provident Fund (PF) - Employee State Insurance (ESI) How to Apply: Call or WhatsApp Homa at 9696714723 to schedule your interview. If the call is missed, kindly share your resume via WhatsApp. Join our WhatsApp hiring channel for regular job updates: https://lnkd.in/dag_wY3c #TrainerJobs #ProcessTrainer #SoftSkillsTrainer #EcommerceProcess #NoidaJobs #BPOJobs #HiringNow #JobOpening #CareerOpportunity #TrainingAndDevelopment #ExperiencedCandidates #SalaryUpTo7LPA #24x7Shifts #QuarterlyIncentives #ProvidentFund #EmployeeStateInsurance #JobAlert #ApplyNow #JobSeekers

Sales Trainer - Job Document Job Title: Sales Trainer / Sales Training Manager Department: Learning & Development / Sales Enablement Location: Chennai Reporting To: Senior Manager Training / Head L&D Job Description: We are seeking an experienced and result-oriented Sales Trainer to build and enhance the capabilities of our sales teams. The role focuses on developing and delivering structured training programs that align with business goals and improve sales effectiveness. Roles & Responsibilities: Deliver structured training programs for new and existing sales team members. Conduct onboarding sessions covering product, process, compliance, and customer handling. Create engaging content: role-plays, case studies, and real-time scenarios. Provide on-field coaching and shadowing to improve conversion rates. Conduct regular refresher sessions to reinforce learning and introduce new techniques. Monitor training effectiveness using assessments, feedback, and performance metrics. Identify training needs through TNA in collaboration with Sales and HR teams. Ensure regional language delivery for better comprehension where applicable. Continuously update training content based on market trends and sales strategies. Preferred Candidate Profile: Total Experience: 5–7 years Relevant Experience: Minimum 3 years in Sales + 3 years in Sales Training Industry Preference: Housing Finance, NBFC, Banking, Financial Services, or Automobile Education: Graduate/Postgraduate in Business, Finance, or Marketing Languages: Fluency in English and Hindi is mandatory Key Skills: Strong communication and facilitation skills Excellent presentation and storytelling ability Coaching mindset and high emotional intelligence Ability to translate complex ideas into practical techniques Analytical approach to measure training ROI Key Performance Indicators (KPIs): Training coverage and attendance Improvement in sales KPIs post-training Onboarding ramp-up efficiency Training assessment and certification results Feedback from trainees and sales leadership Reduction in performance gaps across teams

Job description Designation - Trainer/Sr Trainer. Language - Hindi /english, Tamil, telgu ,marathi & Bengali Location - Bangalore Kormangala Total requirements -4 Should know TNA, TNI, Throughput Worked in any sales process as a trainer Develop and maintain a comprehensive understanding of the organization's processes to effectively design and deliver training content. Conduct regular evaluations to measure the effectiveness of trained individuals and identify areas for improvement. Provide coaching and feedback to trainees to enhance their performance. Mandatory - Malayalam Language If interested kindly share resume on below mail id HR Manager (Pinky Yadav) - pinkyy@eosglobe.com Role: Teaching & Training - OtherIndustry Type: BPM / BPODepartment: Teaching & TrainingEmployment Type: Full Time, PermanentRole Category: Teaching & Training - Other

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development process You will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? •Training Needs Analysis (TNA) •Microsoft Office Suite •Banking, Financial Services •Written and verbal communication •Ability to establish strong client relationship •Collaboration and interpersonal skills •Strong analytical skills •Ability to perform under pressure Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Please note that this role may require you to work in rotational shifts

Job Description Responsibilities : We are looking for a Social Media Video Creator with basic skills in video making (Instagram reels, YouTube shorts, long videos, etc), handling social media, and graphic designing. Proficiency in at least 1 video-making tool (e.g. Canva, Filmora, Doodly, etc). Excellent English language skills, both written and spoken. Should be creative and innovative with ideas. Should share ideas and give suggestions as there is no limit to creativity. Write catchy, original video scripts. Knowledge of content writing would be an asset. Managing multiple social media platforms. Plan and implement a strategy for social media platforms (posts, etc). Help the designing team in creating creatives/posts. Suggest improvements in process and productivity optimization. Identify and help execute opportunities to grow client accounts and retainers Collaborate with web developers and marketing team Stay up to date with the latest digital marketing latest trends and best practices Benefits Suitable candidate will be selected as trainee thereafter as OJT (On Job Trainee) Suitable OJT candidate will be hired as employee 2nd and 4th Saturday off with Sunday weekly off Health insurance Provident Fund Bond : 2 years (two original certificates as bond security)

Hiring Assistant Process Manager-Training for a leading BPO-Navi Mumbai. Candidate must be Process Trainer on Paper Experience-Minimum 3 years on Paper as Process Trainer. Candidate must have experience in International BPO Interested Can revert back Required Candidate profile Candidate must have experience in International Voice/Blended process. Should ready to work in US Process. Must have effective Communication skill.

Job Title: Sales Trainer Call Center Location: Bhopal/Gurgaon/Pune Department: Sales & Training Employment Type: Full-time Job Summary We are looking for an experienced Sales Trainer to train and mentor our call center agents. The ideal candidate will be responsible for designing and delivering training programs that improve sales performance, enhance product knowledge, and ensure a customer-centric approach. The role requires expertise in sales techniques, call center operations, and adult learning methodologies. Key Responsibilities Training & Development: Develop and deliver comprehensive training programs for new and existing call center sales agents. Conduct interactive sales training on solar products, customer handling, objection handling, and closing techniques. Implement role-playing exercises, mock calls, and real-time coaching to enhance agent skills. Monitor calls to identify skill gaps and areas for improvement. Provide real-time feedback and coaching to agents to enhance their sales conversion rates. Skills & Qualifications: Must-Have: 3+ years of experience as a Sales Trainer in a call center or tele-sales environment. Strong knowledge of sales techniques, objection handling, and customer psychology. Experience in training design, development, and delivery (in-person and virtual). Excellent communication, presentation, and interpersonal skills. Proficiency in CRM tools and call center software. Preferred: Experience in the solar energy or renewable energy sector. Certification in Training & Development (e.g., NLP, Train-the-Trainer) is a plus. Ability to analyze sales performance data and suggest improvements.