843 Ojt Jobs - Page 13

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Role & responsibilities Conduct training on the new process, New joiners (Inductions) and Refresher. Ensuring all our customer needs (Internal & External) are promptly and efficiently met. Ensuring effective achievement of process implementation and process adherence. Responsible for publishing a weekly training calendar and timely completion of training as per plan. Conduct process training for new hires, upskill training for existing/new verticals/categories or refresher training. Thorough knowledge of warehouse functioning processes. (Classroom training and on the job training) Adherence to Training SOP. Maintain and share training reports on time. Maintain records of results for training...

Leading BPO in Gurgaon Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques...

Position Overview Industry lead -Field Sales Trainer Functional Area: F tech Function Related Activities/Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for 50 ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-offline trainin...

Leading BPO in Gurgaon Hiring for Process Trainer International BFSI Voice Process(Mandatory) Require minimum 1years experience as Process Trainer in International BPO Immediate joiners(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 10.5LPA Shifts 24*7 5 Days Workin g Two Way Cabs Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/...

Hi Job Seekers, We are hiring for a Multinational BPO at Bangalore location! We are seeking a skilled and enthusiastic Process Trainer to join our team. The role involves training new hires and existing employees on process knowledge, product updates, and standard operating procedures. CTC- 5 LPA ( With 3k quarterly bonus + Performance bonus incentives ) Note- We are also hiring for Team lead - Operations, Assistant Manager - Operations, Manager Operations, Quality Analyst. Candidates should have experience with E-commerce process will be preferred. Key Responsibilities Conduct induction training for new joiners and ensure smooth transition into operations. Deliver process and product traini...

We are Hiring Sales Process Trainer (Immediate Joiners Only) We're looking for an experienced Process Trainer to join our team in Gurugram (Sector 44) or Patel Nagar, Delhi NCR . This is a full-time, 6-day work week position based entirely in the office. If you have a strong background in sales training and can start immediately, please share your resume on WhatsApp with HR Himanshi at 9667994002 . Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowle...

Job Description IGT Solutions is hiring an enthusiastic and experienced Process Trainer to join our dynamic team supporting International Travel operations in a contact center environment. The ideal candidate will be responsible for delivering impactful training programs, improving team performance, and ensuring a seamless learning experience that aligns with business goals. Roles & Responsibilities Deliver and manage end-to-end training programs for new hires and existing staff. Evaluate training effectiveness and provide regular feedback and improvement plans. Conduct floor support, performance coaching, and mentoring sessions. Collaborate with Operations to share training reports/MIS and ...

Role & Responsibilities Help design and develop relevant and engaging training materials, and instructional guides. Utilize a variety of instructional techniques and formats, such as role-playing, simulations, and team exercises. Conduct training needs assessments by collaborating with managers and employees. Analyze and identify gaps in skills and knowledge, and propose methods to address these gaps. Program/Training Plan Implementation. Deliver training programs, ensuring they are aligned with company goals and objectives. Facilitate in-person and virtual training sessions and workshops. Monitor and evaluate training programs' effectiveness, success, and ROI periodically and report on them...

Training Program Development Hiring and Onboarding Training Delivery OJT and Performance Management

The role involves managing basic process metrics such as Throughput, FAP, C-SAT scores, Call quality scores, and Product test scores as per defined standards. Providing feedback at the agent level for quality and product improvement is also a key responsibility. Reporting basic escalations to the supervisor and handling activities like BQM, refreshers, calibration, NHT, TNA, TNI, OJT, and mock calls are essential tasks. The ideal candidate should possess proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and be familiar with instructional software. Strong interpersonal skills are necessary for effective communication with all levels of manage...

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated a...

Hiring for QA. Languages Required (Any one): English & Gujarati OR Marathi Job Description:We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English. The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics C...

Role: Process Trainer Overview: We are seeking a dynamic and experienced Process Trainer to join our team. The ideal candidate will be responsible for delivering effective training programs for new hires and existing staff, ensuring a thorough understanding of process workflows , client-specific procedure s, and quality standards . The Process Trainer will play a key role in driving performance, compliance, and continuous improvement across the organization. Key Responsibilities: Design, develop, and deliver process training modules for new hires and existing employees. Conduct onboarding sessions tailored to client-specific processes. Evaluate trainee performance using assessments, role pla...

We are looking to employ an experience in field sales trainer to provide training within the assigned geographical area. Key Responsibilities Be the Go-To Person for Field/Product Training Needs for the entire Region/State. Responsible for managing OJT for ground sales teams Assisting Sales team from end to end for sales Closures Experience of engaging in Direct Sales, customer-facing roles Owning Sales Performance for MoM on improving efficiency Handling multiple LOBs - Process oriented along with sales efficacy Sales (B2B) Training Exposure can be advantage Corporate only + Excellent Communication Skills. Good Content development and PPT creation skills Should be comfortable with online-of...

Leading BPO in Pune Hiring for Process Training Manager International Voice Process Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 15LPA Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training...

Leading BPO in Kolkata Hiring for Sr Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in International Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 6.5LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techni...

Role & responsibilities : Providing sales training to the new hires and refreshing trainings to the existing employees. . On the job training . Product training Preferred candidate profile : Candidate from sales background.

Team Lead Process- Trainer- International Voice only Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- US

We are hiring for universal trainer whom with requires strong communication skills, a passion for teaching, and the ability to adapt training methods to meet the needs of different learners also Throughput, TNI, TNA, FPA, Mock calls Required Candidate profile Designation: Universal Trainer Location:Airoli Experience:2+ Years Shift Window : 24 x 7 Process : Experience in International Voice Process is mandatory Contact: snehapawar@peshr.com/7021769496

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Leading BPO in Hyderabad Hiring for Process Trainer International Voice Process(Mandatory) Require minimum 1year experience as Process Trainer in International BPO in Technical Voice Process Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 7.5LPA Shifts 24*7 5 Days Working Looking for Immediate joiners Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including...