* Salary Upto 6 LPA * - Good English Communication. - 1 year experience in Transaction Monitoring and AML. - Should have experienced CDD/EDD. - Graduation Mandatory. - Immediate joiner. Call or Whatsapp @ 9387861694 / @ 8099138355 /@ 9387861695.
* Salary upto 5.50LPA * - Excellent Communication. - 1 year BPO chat experience. - Immediate Joiner. - US shift - Rotational - 2 Way Cab - 2 week-offs (rotational) *Call or Whatsapp @ 9387861694 / @ 8099138355 / @ 9387861695.*
We are hiring experienced Customer Support Executives for a leading BPO company. Candidates must have a minimum of 1 year experience in domestic voice process and should be fluent in any South Indian language. PLEASE CONTACT- 9531131732, 9365393008.
We are looking for a technically skilled and customer-focused Technical Support Executive to assist users with technical issues and ensure high levels of customer satisfaction. You will be responsible for diagnosing hardware/software problems.
Role - Planning & Scheduling Analyst Work Location - Bengaluru/Hyderabad (WFO) Develop, manage, and maintain comprehensive schedules Structure set up to core scheduling activities Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile Should have experience in WFM planning and scheduling Must have experience in IEX/Genesys/Alavaria tools Minimum 4 years experience in WFM domain Excellent communication in English
Role- Team Leader Required Candidate profile -Must have min 1 year experience as TL in International BPO. -Must have excellent communication skills in English. Please call or Whatsapp at @ 8453399504 / 8723051470 / 6002281943
Job role - Process Trainer ****Salary upto 7.5LPA**** Required Candidate profile Profile- Min 1 year experience as Process Trainer in International BPO. Excellent communication skills in English. Graduation mandatory. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943
Job Role - Quality Analyst ****Salary upto 6.5LPA**** Required Candidate profile - Minimum 1 year experience as Quality Analyst in International BPO - Should have knowledge about 7QC Tools. For More info call or Whatsapp @ 8723051470 / 8453399504 / 9387861694 / 6002281943
-Prepare, monitor and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements -Oversee the overall Capacity planning for HC Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile -At least 2-3 years in a WFM planning role -Strong process and mathematical orientation -Experience of data modelling, simulations and scenario planning -Strong Communicator and decision maker
Role - Supervisor WFM Work Location - Bengaluru ( WFO) Supervise and mentor WFM analysts Adjust staffing plans in real-time based on demand fluctuations Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile Must have 1 year experience as TL in WFM domain Proficiency in WFM tools like IEX/Genesys/Aspect Experience in advanced Excel and data analysis. Strong communication and problem-solving skills.
- Monitor agent queues intra-day real-time and generate performance reports to identify performance trends - Partner with WFM on historical performance of SLA, utilization, AHT, and other WFM related metrics. Required Candidate profile - Atleast 1 year experience as RTA in International process - Tool Knowledge IEX, VERINT, AVAYA,Genesys - Should have good communication in English Call/Whatsapp@ 6002281943 /8453399504 /8723051470
Role : Quality Manager * 6 days working * * Sunday Fixed Off* CTC *12LPA* Lead, manage, and mentor a global team of Quality Analysts Responsible for the delivery of vendor quality metrics at MBRs and QBRs Call @ 7575955995 / 8559900185 / 6002281943 Required Candidate profile Required Candidate profile- - Minimum 1 year as Quality Manager in BPO. - Should have experience in Banking Process ( Preferred).
Role- Customer Support Executive CTC- **5LPA** -Candidates with strong communication skills. -Handle inquiries & ensure customer satisfaction. Please Call or Whatsapp- @8099138355, @9395289144 Required Candidate profile Required Candidate Profile- - Candidate should have minimum experience of 6 months. - Freshers can also apply. - BPO experience (preferred )
Role - WFM Scheduler Work Location - Bengaluru/Hyderabad Develop, manage, and maintain comprehensive schedules Structure set up to core scheduling activities Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile Should have experience in WFM planning and scheduling Must have experience in IEX/Genesys/Alavaria tools Minimum 4 years experience in WFM domain Excellent communication in English
Role- Team Leader ****Salary upto 6.5LPA**** Required Candidate profile -Must have min 1 year experience as TL in International BPO. -Must have excellent communication skills in English. Please call or Whatsapp at @ 8453399504 / 9387861694 / 8723051470 / 6002281943
What you'll do- *Respond to Customer Queries in a timely and accurate way, via phone, email or chat, ensuring a positive customer experience. *Ensure Service delivered to our customers. Please Call or Whatsapp 8099138355/ 9387861695 Required Candidate profile Fresher Languages - Hindi, Marathi, Assamese, Uria, Bengali and English ( Mandatory) Shifts - Rotational *Salary CTC*- 3lpa Immediate joiner
Process Trainer for international Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.
Team Leader for International Voice Process. ** Salary upto 6 LPA** Call or Whatsapp @ 8723051470 / 8453399504 / 9387861694 / 6002281943. Required Candidate profile - Min 1 year experience as Team Leader in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.
Quality Analyst for International Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Quality Analyst in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.
Process Trainer for international Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.