Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Home
>
Jobs in Gurugram
>
Turiyam Consultancy
>
Real Time Analyst (RTA)

Real Time Analyst (RTA)

Turiyam Consultancy

1 - 6 years

|

4 - 5 Lacs

Gurugram Bengaluru

Posted:5 days ago| Platform:

Apply

Skills Required

Real Time Analysis Utilization Workforce Management Rostering Verint SLA Management IEX

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Monitor agent queues intra-day real-time and generate performance reports to identify performance trends - Partner with WFM on historical performance of SLA, utilization, AHT, and other WFM related metrics. Required Candidate profile - Atleast 1 year experience as RTA in International process - Tool Knowledge IEX, VERINT, AVAYA,Genesys - Should have good communication in English Call/Whatsapp@ 6002281943 /8453399504 /8723051470

More Jobs at Turiyam Consultancy

Lead- Workforce Management (WFM)

Bengaluru, Noida

INR 7 - 8 Lacs

Team Leader || International Fintech/ BFSI Process

Bengaluru, Gurgaon

INR 6 - 7 Lacs

Operations Manager - Diversity | International BPO

Pune, Kolkata, Mumbai (All Areas)

INR 14 - 16 Lacs

Team leader | International Process

Jaipur

INR 6 - 6 Lacs

SME - Operations | International Fintech/ BFSI Process

Bengaluru, Gurgaon

INR 5 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Real Time Analysis Interview Now

My Connections Turiyam Consultancy

Download Chrome Extension (See your connection in the Turiyam Consultancy )

chrome image

Turiyam Consultancy

Turiyam Consultancy

www.turiyam-consultancy.com

Consulting

New York

20 Employees

26 Jobs

Key People

John Doe

CEO
Jane Smith

Senior Consultant
Emily Johnson

Marketing Director

RecommendedJobs for You

Real Time Analyst (RTA)

Turiyam Consultancy

Gurugram, Bengaluru

Walkin -Drive - Officer -SLI -19th To 21st Jun -Vadapalani, Chennai

Chennai

Embedded Hardware Engineer

Kanpur

Associate Business Analyst

Noida

Trading Head

Talent Corner Hr Services

Hyderabad

QAEngineer

Ahmedabad

QC Engineer

Ahmedabad

ReactJs Professional

Ahmedabad

Collection Manager

Electronica Finance

Ludhiana

Hiring For Fund Manager Equity with a Health Insurance firm in Gurgaon

Gurugram