82 Utilization Jobs

The Deputy Manager in Employee Relations is a pivotal role within the Support Service department, focusing on fostering a positive work environment and managing employee relations effectively. This position requires a seasoned professional with 8 to 15 years of experience, who can lead and manage end-to-end bedsheet operations to ensure efficiency and effectiveness. The role demands a strategic thinker with a global mindset and business acumen to develop and implement employee relations strategies that align with organizational goals. The Deputy Manager will be responsible for setting targets and building strategies for managing the team effectively. Additionally, the role involves preparing...

Role Overview We are looking for an experienced HaloPSA Consultant capable of owning full-cycle implementation responsibilities including platform configuration, workflow automation, integrations, documentation, training, and post-implementation enhancements. Core Responsibilities Implementation & Configuration . Execute minimum 8+ full HaloPSA/Halo implementations independently . Configure modules Tickets, Projects, Billing, SLAs, Contracts, Timesheets, Finance . Build workflow automation, escalation logic, triggers, routing setup . Configure templates, service catalogues, reporting dashboards and permissions Consulting & Solutioning . Conduct requirement discovery and convert into technica...

As a Sales & Business Development Executive, your role will involve identifying, pitching, and closing deals with RWAs, apartment societies, commercial parking operators, malls, and private landowners for EV charger deployment. You will also drive partnerships with residential and commercial real estate developers to integrate EV charging infrastructure. Tracking and delivering on monthly and quarterly charger installation and usage targets will be a key responsibility. Key Responsibilities: - Identify, pitch, and close deals for EV charger deployment with various stakeholders. - Drive partnerships with real estate developers for EV charging integration. - Track and meet monthly and quarterl...

Candidates having more than five years experience in fabrication, erection, inspection of all structural works such as Pipe rack, technological structures, modular structure, columns, trusses, platform including circular platform, ladders, staircase, handrails, equipment platforms, Pipe supports, cable racks, crane gantry girders, Monorails and equipment structures, Dress up of columns / vessels etc. Candidates having very good ability to read structural drawing and materials, preparation of material look ahead, resource planning and utilization, ensuring optimum productivity with maintaining organization Safety and Quality standards, Certification from client and reconciliation of scope, me...

Role Overview We are looking for an experienced HaloPSA Consultant capable of owning full-cycle implementation responsibilities including platform configuration, workflow automation, integrations, documentation, training, and post-implementation enhancements. Core Responsibilities Implementation & Configuration . Execute minimum 8+ full HaloPSA/Halo implementations independently . Configure modules Tickets, Projects, Billing, SLAs, Contracts, Timesheets, Finance . Build workflow automation, escalation logic, triggers, routing setup . Configure templates, service catalogues, reporting dashboards and permissions Consulting & Solutioning . Conduct requirement discovery and convert into technica...

You will be responsible for the practice in Asia, taking accountability for driving quality, sales, recruiting, account management, consulting, and all operational aspects. Your primary responsibilities will include: - Driving overall growth of the practice area through a combination of business development, pre-sales and estimating, delivery work, and thought leadership. - Maximizing team performance by implementing an effective team approach that enhances productivity and job satisfaction. - Managing the allocation of offshore resources to local projects. - Managing engagement risk, project economics, planning and budgeting, defining deliverable content, and ensuring buy-in of proposed sol...

As a Software Engineer at Nasuni, you will have the opportunity to contribute to the growth and innovation of our cloud-scale NAS platform. Your role will involve collaborating on requirements analysis, design reviews, and developing software and services to enhance the performance and reliability of our NAS appliance. You will also be responsible for building and improving High Availability (HA) and Upgrade mechanisms to ensure a seamless customer experience. Your responsibilities will include: - Collaborating on requirements analysis and design reviews to evolve Nasuni's core platform and operating system. - Developing and maintaining software and services that power our NAS appliance, del...

**Job Description:** You will be responsible for Sales & BD Execution, which includes identifying, pitching, and closing deals with various entities for EV charger deployment. Additionally, you will drive partnerships with real estate developers to integrate EV charging infrastructure. Tracking and delivering on monthly and quarterly charger installation and usage targets will also be part of your role. Your role will involve Customer Acquisition & Experience, where you will educate end users on the company's value proposition, app usage, pricing, and support. Ensuring smooth onboarding of users, addressing their queries, and driving consumer awareness initiatives will be key responsibilitie...

We are seeking an experienced Team Leader Operations to manage and drive performance for Amazon Customer Support teams. The ideal candidate will lead by example, ensure operational excellence, and foster a collaborative, high-performing environment. Key Responsibilities Team Performance Management: Drive overall team performance and ensure timely completion of assigned tasks. Issue Resolution: Handle escalations and resolve complex queries through proper channels. Reporting: Compile and publish performance reports (Daily/Weekly/Monthly) for management review. Collaboration: Coordinate with Team Leaders, Trainers, and Managers to address process challenges and resource needs. Leadership & Mot...

Role and Responsibilities The Senior Manager will lead Tax Operations governance, compliance initiatives, reporting, analytics, budgeting, forecasting, and innovation to enhance transparency and accountability within the organization. Key tasks include developing governance frameworks, automating reports, building presentations, and managing compliance metrics. Governance and Reporting Focus The role emphasizes establishing governance policies aligned with strategic goals, ensuring business unit accountability, designing dashboards using Tableau, automating reporting processes, and delivering actionable insights to leadership and the board. Budgeting, Forecasting, and Compliance Responsibili...

Role & responsibilities JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team performance. ...

Greetings, This is Manasa Jampala f rom Cerebra Consulting Inc; we are hiring for below Full-time position. Please send your latest resume at Manasa.jampala@cerebra-consulting.com or call me directly at +91 8143307905. Job details: Electrical Engineer (Only Coimbatore Campus) HYBRID Mode/Full time Position with CEREBRA IT SERVICES 0-15 days Notice ONLY Local's to Coimbatore are highly preferred Job Description: 8 years relevant experience required. MCC, HV/MV, LV, VFD, Motors Worked in EPC projects Power Distribution, lighting & earthing Oil, Gas or any process industry experience Bachelor's degree in electrical engineering Electrical Engineering Deliverables Resource planning, Utilization, ...

Key Skills Required Strong knowledge of WFM tools (e.g., NICE, IEX, Genesys, Avaya, Verint, Aspect). Expertise in real-time monitoring, SLA management, and schedule adherence . Analytical mindset with proficiency in Excel (V-lookups, Pivot Tables, MIS reporting). Ability to manage pressure and take fast decisions in real-time. Strong communication and coordination skills. With Regards, Kriti Madan Recruitment Lead People Staffing Solutions kriti.madan@peoplestaffing.in 9354235524

2 Years exp Require in WFM/RTA WFM/RTM/Rostering/Shrinkage/Real time analyst/AVAYA/Occupancy/Utilization/Scheduling Hyderabad/Pune/Bangalore 7 LPA Graduates WFO Night shift 5 Days working Immediate joiners Contact 9509529566 nehagenesis021@gmail.com Perks and benefits 50k Allowances+ Incentives Both way cabs

Should have minimum 4+ years of experience in BPO. International Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should have good communication. Location: Preferred Chennai based candidates. Shifts timings Complete night shift Week Off 5 Days working, 2 days weekoff Interested candidates reach out to: Email: Pavithras19@hexaware.com , Contact: 9626261016

Should have minimum 4+ years of experience in BPO. International Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should have good communication. Location: Preferred Chennai based candidates. Shifts timings Complete night shift Week Off 5 Days working, 2 days weekoff Interested candidates reach out to: Email: Pavithras19@hexaware.com , Contact: 9626261016

Job Purpose/ Summary Ensure the availability of all the equipemnts/machineries by enforcing preventive and on-going maintenance, scheduling repairs; coordinating shut-downs and installations. Job Description -Ensure the maintenance plant equipments and machineries of various sections of the iron making zone in the particular shift. -Compliance to Preventive & Scheduled Maintenance to upkeep the equipments in excellent condition. -Plan and execute the routine work in such a way that no unplanned activities arises whcih could hamper the production activities. -Identify the areas improve or modify the setting to reduce the maintenance cost. -To ensure that health & safety regulations are adhere...

" Plan for the shift operation by ensuring the availability of raw material and other resources. Utilize hands on approach to effectively deal with technical & non-technical issues related to production by recognizing potential problems & making critical decisions with little input from other manager. Manage & Report the emergency situation i.e., power failure, cooling water line failure To carry out all condition monitoring, physical and visual checks on site machinery Monitor the condition of casthouse area and available of consumables. Maintaining proper house keeping and safety in the area. Monitor the plant emission level, Standardization of operating practices, Responsible for safety o...

Role Overview: As a Senior Data Quality Manager, you will be responsible for defining, contributing, and implementing the Enterprise Data Quality Strategy. Your role will involve leading proof-of-concept and pilot projects, understanding business needs, developing product roadmaps, and ensuring the integration of data quality solutions across various teams. You will also be tasked with managing the transition process to the new system, building strong relationships with key stakeholders, and implementing data quality management frameworks. Key Responsibilities: - Define, contribute, and implement Enterprise Data Quality Strategy - Lead proof-of-concept (POC) and pilot projects - Develop prod...

" Plan for the shift operation by ensuring the availability of raw material and other resources. Utilize hands on approach to effectively deal with technical & non-technical issues related to production by recognizing potential problems & making critical decisions with little input from other manager. Manage & Report the emergency situation i.e., power failure, cooling water line failure To carry out all condition monitoring, physical and visual checks on site machinery Monitor the condition of casthouse area and available of consumables. Maintaining proper house keeping and safety in the area. Monitor the plant emission level, Standardization of operating practices, Responsible for safety o...

In the role overview, you will be focusing on a variety of outsourced solutions and support clients across numerous functions at PwC. Your responsibilities will include helping organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. You will be skilled in project management, technology, and process optimization to deliver high-quality services to clients. Additionally, you will be focusing on transitioning and running services, managing delivery teams, programmes, commercials, performance, and delivery risk. Your work will involve continuous improvement and optimizing the managed services process, tools, and ser...

This position is part of the Client's Workforce Management Team within the Customer Experience Group where we strive "to improve the customer experience and reduce expenses, by applying WFM concepts and best practices that optimize forecasting, scheduling and resource utilization at a holistic level." This role will assist in scheduling Customer Care agents to the arrival pattern of calls. Additionally, there is real time monitoring of Service Levels, schedule efficiency and other Phone and Messaging KPIs, generating insights, reports, identify root cause for performance gaps and propose solutions for in house and partner operations. What you will do Monitor real time data and make recommend...

Business Operations Manager (Looking Immediate joiner) Location: Bangalore Experience: 12-16 years Role Overview We are seeking a dynamic and results-driven Business Operations professional with 1216 years of experience to drive operational excellence, program governance, and cross-functional execution. The role involves partnering with business and delivery leaders to manage project portfolios, monitor key performance metrics, and implement process improvements that enable business growth and efficiency. Key Responsibilities Drive end-to-end program tracking , ensuring timely delivery of milestones, outcomes, and key business initiatives. Lead governance reviews , prepare management reports...

Business Operations Manager (PMO) (Looking Immediate joiner) Location: Bangalore Experience: 12-16 years Role Overview We are seeking a dynamic and results-driven Business Operations professional with 1216 years of experience to drive operational excellence, program governance, and cross-functional execution. The role involves partnering with business and delivery leaders to manage project portfolios, monitor key performance metrics, and implement process improvements that enable business growth and efficiency. Key Responsibilities Drive end-to-end program tracking , ensuring timely delivery of milestones, outcomes, and key business initiatives. Lead governance reviews , prepare management r...

Role Overview: As the Enablement Manager at Wayground, you will play a crucial role in bridging the gap between product innovation and the real-world experiences of K-12 educators. Your primary responsibility will be to train and equip the Sales and Success teams with a deep understanding of not just what our products do, but why they are essential in classrooms, PLCs, and district decision-making. By translating educational expertise into impactful enablement programs, you will connect product features to pedagogical approaches, research, and funding priorities, ensuring that every customer-facing interaction resonates with authenticity and educational value. Key Responsibilities: - Serve a...