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Home
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Jobs in kolkata
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Fusion CX
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Real Time Analyst (RTA)

Real Time Analyst (RTA)

1 - 6 years

|

1 - 5 Lacs

kolkata west bengal india

Posted:11 hours ago| Platform: Foundit logo

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Skills Required

workforce management healthcare real time analyst

Work Mode

On-site

Job Type

Full Time

Job Description

Skills and Qualifications:

Demonstrated strong work ethic and reliability.
Proficiency in advanced Microsoft Excel, including advanced formulas, Word, and Email.
Experience with IEX, CMS, and Avaya systems preferred.
Ability to create detailed reports in Excel and forecast results effectively.
Meticulous attention to detail and a high level of accuracy in work.
Capable of multitasking, maintaining focus, and completing tasks within specified timeframes.
Previous experience in a call center environment is essential.
Prior experience in workforce management is an advantage for the real-time analyst role in Kolkata.

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