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2 - 7 years
3 - 6 Lacs
Gurugram
Work from Office
Roles and Responsibilities Design and deliver soft skills training programs for BPO clients, focusing on communication, interpersonal, and behavioral skills. Conduct needs analysis to identify training gaps and develop customized solutions to address them. Develop process training materials and conduct OJT sessions to ensure effective knowledge transfer. Provide coaching and feedback to trainees to improve their performance and achieve desired outcomes. Collaborate with subject matter experts (SMEs) to design and deliver specialized trainings such as Voice & Accent, Customer Service, Call Center, Behavioral, Process, Soft Skills, Communication, Interpersonal, Leadership etc. Desired Candidate Profile 2-7 years of experience in BPO TRAINER role or similar industry. Strong understanding of soft skills concepts including communication, interpersonal, leadership, teamwork etc. . Excellent presentation skills with ability to engage audiences effectively. Ability to analyze business requirements through Training Needs Analysis (TNA). Proficiency in developing learning materials using various formats like PPTs, Handouts, Videos etc. INTERESTED CANDIDATES REACH ME ON THIS MAIL ID : rozy.rozy1@teleperformancedibs.com
Posted 1 month ago
2 - 4 years
4 - 6 Lacs
Thane
Work from Office
Roles and Responsibilities Design and deliver training programs for sales teams on product knowledge, soft skills, and process improvement. Conduct needs analysis to identify training gaps and develop customized solutions. Develop and maintain relationships with clients to understand their requirements and preferences. Collaborate with subject matter experts to create engaging learning materials. Monitor trainee progress and provide feedback to improve performance. Contact - Neelam HR - 9594690866
Posted 1 month ago
4 - 9 years
6 - 12 Lacs
Noida
Work from Office
Requirements: Graduate Higher Education Ed Tech Sales Experience Mandatory (Study Abroad would a plus) Trainer Experience on papers & playing the role for at least 4 years Must have Sales Experience for at least 2 -4 years before moving into the training role Ability to crack sales and lead with example Fluency in English & Hindi mandatory (spoken & written) + minimum one regional language shall be a plus. Roles & Responsibilities : New Hire Sales Training on Product + Process + Tools & Soft skills Manage & upskill Bottom & Mid quartile associates Capability & experience to coach/handhold associates on how to make successful legitimate sales Conduct Refresher Training Ability to identify improvement opportunities & propose action plan. Work closely with other departments to facilitate actions & maintain compliance Stakeholder Management Perform data analysis and share monthly dashboards to internal stakeholders
Posted 1 month ago
3 - 8 years
4 - 8 Lacs
Pune, Ahmedabad, Gurugram
Work from Office
We're Hiring: Industry Lead - Field Sales Trainer Company Industry: IT Services & Business Looking for an experienced Sales Trainer to join our team and take charge of field/product training across the region. Youll manage training for 50+ sales teams, drive performance improvements, and help shape the sales success of our ground teams. Key Responsibilities: ~ Manage On-the-Job Training (OJT) for 50+ ground sales teams ~ Own sales performance and improve efficiency month-over-month ~ Develop and deliver impactful training content & programs ~ Provide direct sales coaching and support through end-to-end sales closures ~ Prepare and present training reports to track success Qualifications: ~ Hardcore sales training & coaching experience ~ Excellent communication & PowerPoint skills ~ Willingness to travel and work in a dynamic, field-based environment ~ Experience in B2B sales training (corporate environment preferred) Locations: Gurgaon, Pune, Ahmedabad, Mumbai, Bangalore, Hyderabad
Posted 1 month ago
5 - 10 years
8 - 9 Lacs
Mysuru
Work from Office
Hiring: Process Lead (Domain Trainer) Service Desk Experience: 45 Years Location: Mysore Package: 9.50 LPA Key Responsibilities Conduct regular workshops on Service Desk Basics (ITIL v4) and Technical Foundation Training Coordinate training needs with Service Desk SPOCs Create and update training manuals, knowledge articles, and online course content Maintain training records and publish reports via learning platforms Ensure alignment of Service Desk practices with ITIL standards Must-Have Skills 2-3 years experience delivering technical/service desk training Strong understanding of training methods and adult learning principles Excellent communication and stakeholder engagement skills ITIL-trained or certified (v3/v4) Hands-on experience with ITSM tools (SNOW, Remedy), voice infra (Avaya, Cisco), and troubleshooting Windows/Office 365/Networking issues For more details Call Kanika on 9953939776 or email resume to kanika@manningconsulting.in
Posted 1 month ago
3 - 8 years
3 - 7 Lacs
Kolkata, Bengaluru, Delhi / NCR
Work from Office
Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Required Candidate profile Work from Office Kolkata and Bangalore only not for Delhi/NCR...Apply those who can relocate in Kolkata and Bangalore Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407
Posted 1 month ago
8 - 13 years
7 - 10 Lacs
Kolkata, Bengaluru, Delhi / NCR
Work from Office
2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile WFO Kolkata only Not for Delhi/NCR and Bangalore-APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives
Posted 1 month ago
4 - 9 years
5 - 9 Lacs
Mysuru
Work from Office
Role & responsibilities Training to new hires of it support service desk FOR MORE INFO- Contact -ALFIYA 8787064649
Posted 1 month ago
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