Manager - Sales & Operations

1. Directly involved in sales and marketing.

2. Analyze sales and marketing data and trends to identify opportunities for growth and

improvement.

3. Manage and optimize sales processes.

4. Generate regular reports and presentations to communicate sales performance metrics and

insights to stakeholders.

5. Handle account details so that all pertinent aspects of solicitation and closing are complete and

documented. Coordinate various departments' participation in servicing accounts.

6. Communicate both verbally and in writing to provide clear direction to all departments in our

business to ensure high quality of service to customers.

7. Participate in daily business review meeting, pre-convention meetings, training and other sales

related meetings as required.

8. Attend trade shows, community events and industry meetings.

9. Monitor customer feedback regularly and identify areas of improvement in our products and

services. Monitor customer feedback regularly and identify areas of improvement in our services.

10. Provide training and support to sales teams on sales processes, tools, and systems.

11. Coordinate with cross-functional teams to ensure alignment of sales goals and objectives.

12. Assist in the development and execution of sales forecasting and budgeting processes.

13. Identify and implement best practices to streamline sales operations and increase efficiency.

14. Maintain positive professional relationships with clients.

15. Flexible for travelling.

16. Develop and implement operational policies and procedures for efficient operations.

17. Enhance systems, processes, and best practices

18. Manage day-to-day operations, overseeing the operations team and department

19. Ensure organizational processes comply with legal regulations and standards

20. Uphold health and safety guidelines and enforce compliance.

21. Monitor employee and team performance, offering coaching, training, and feedback for

improvement.

22. Handle budgets, forecasting, and resource allocation to meet strategic goals.

23. Collaborate cross-departmentally to align operations with organizational objectives

24. Cultivate and maintain relationships with vendors and suppliers

25 .Negotiate contracts for favorable pricing with suppliers and vendors.

26. Optimize business travel processes, secure corporate rates, automate expense reports, and

ensure compliance.

27. Implement quality assurance measures for products/services and monitor production KPIs.

28. Enhance customer service quality and satisfaction.

29. Analyze data to identify process improvement opportunities and cost savings.

30. Optimize workflows and processes for efficiency and cost-effectiveness.

31. Oversee staffing plans, recruitment, and training

32. Report on operational efficiency and quality standards

33. Responsible for planning the event calendar, developing detailed event plans, and executing

events to drive sales growth and achieve targets

Requirements –

1. Bachelor's degree in business administration, finance, or a related field.

2. 3+ years of experience in sales operations, sales support, or a related role.

3. Strong analytical skills with the ability to interpret data and generate actionable insights.

4. Excellent communication and interpersonal skills.

5. Detail-oriented with strong organizational skills.

6. Ability to work independently and collaborate effectively in a team environment.

7. Experience with sales forecasting and budgeting processing.

Job Type: Full-time

Pay: ₹45,000.00 - ₹50,000.00 per month

Work Location: In person