2 years
3 - 5 Lacs
Posted:1 day ago|
Platform:
Remote
Full Time
Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it!
We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future!
As an L1 Support Specialist in the India IT Service Centre, you will be a key member of the global IT support team, primarily delivering remote L1 technical support to ZURU’s international offices, including Europe, the US, Canada, NZ, and China, while also assisting with local support for India-based teams as needed. You will resolve routine IT issues, follow standardized processes aligned with global ITSC frameworks, and escalate complex problems to L2 teams (particularly China HQ) when required. This role demands strong communication skills, technical aptitude, and the ability to collaborate across time zones to ensure seamless IT service delivery.
💰 Competitive compensation
⌛️ 5 Working Days with Flexible Working Hours
🚑 Medical Insurance for self & family
🚩 Training & skill development programs
🤘🏼 Work with the Global team, Make the most of the diverse knowledge
🍕 Several discussions over Multiple Pizza Parties
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ahmedabad, gujarat, india
3.0 - 5.0 Lacs P.A.
ahmedabad, gujarat, india
3.0 - 5.0 Lacs P.A.
