491 Kpis Jobs - Page 15

Job Summary: At TaskUs, the Senior Operations Manager is a dynamic and strategic leader, entrusted with driving operational excellence across multiple campaigns. You'll be at the helm of delivering top-tier service for our clients, ensuring KPIs are consistently met while fostering a people-first culture that puts our frontline employees first. In this role, innovation, leadership, and a relentless drive for results are key to success. Roles & Responsibilities: Lead and oversee the performance of multiple campaigns , ensuring goals and KPIs are consistently achieved. Directly manage Operations Managers , Team Leaders , and campaign staff across functions. Monitor and manage workforce plannin...

Hiring | Team Lead | Inbound Voice Process | Domestic E-commerce | Bangalore We are hiring experienced Team Leaders for a domestic voice process (e-commerce) with a multinational BPO in Bangalore . This is a great opportunity for professionals passionate about operations, people management, and customer satisfaction. Job Title: Team Lead Customer Support (Inbound Voice) Location: Bangalore Industry: BPO – E-commerce Voice Process Employment Type: Full-Time | Work from Office Key Responsibilities: Lead and manage a team of customer service representatives handling inbound calls Ensure smooth floor operations and adherence to SLAs, AHT, and CSAT targets Handle escalations and resolve customer ...

Designation: Deputy Manager Entity: Assistant Managerwill be responsible for ensuring completion of delivery of day-to-day activities within the Procure to Pay (P2P) function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable) and will be designated as the Team Lead for the P2P function. Key responsibilities for theAssistant Managerwill include: Seamless day-to-day delivery of P2P activities/sub-processes/processes Supporting P2P Tower Lead in reporting to senior internal and client stakeholders (per cadence/as required) Monitoring performance against delivery SLAs / KPIs Leadership of junior P2P team members (20 to 40 team members) Apply...

You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your p...

Working at Freudenberg: "We will wow your world!" This is the promise made by Freudenberg, a global technology group dedicated to making the world cleaner, healthier, and more comfortable for all. With a workforce of 52,000 employees, Freudenberg offers a networked and diverse environment where every individual can thrive. Prepare to be surprised and experience moments that will truly wow you. Chem-Trend, a key company within the Freudenberg Group, stands as a global leader in the development, manufacturing, and marketing of specialized release agents, purging compounds, and related processing aids. With operations in North and South America, Europe, and Asia, supported by its headquarters i...

As part of the Reporting and Data Analytics (R&DA) team at EY, you will be responsible for delivering key management and financial reporting across the firm. Your role will involve working within a team of developers to support and build reports using Power BI and SSRS. Reports will be created either from pre-prepared datasets or by generating new datasets through SQL and Power Query processes. You will have the opportunity to collaborate closely with the broader R&DA technical team, responsible for the underlying reporting environment, datasets, and data refresh processes. Additionally, you will work alongside the Product Line teams to interpret customer requirements, refine them into techn...

You are a strategic and results-driven Technical Product Manager with deep expertise in digital transformation. You will lead the development and execution of cutting-edge digital products, especially in asset-heavy industries such as oil & gas, utilities, or manufacturing. Your extensive experience in managing digital products and strong understanding of Agile methodologies, stakeholder engagement, and AI-enabled solutions will be crucial for success in this role. Your key responsibilities will include leading the end-to-end product lifecycle, driving digital transformation initiatives, working closely with cross-functional teams, defining product roadmaps, applying Agile/Scrum methodologie...

You will be joining Ubisoft as an Associate PM/Product Manager for the Production team in Ubisoft Pune. In this role, you will collaborate closely with the entire game development team to design, plan, and execute feature development and live operations for our games, with P&L ownership. Your primary responsibility will be to ensure that all project KPIs, especially downloads, engagement, and monetization, are on track, and the game remains profitable. You must have a strong command of data, analytics, and expertise in first-party consoles and analytics tools. Your responsibilities will include designing, UI, development, and live operations, carrying features from concept to market, collabo...

As a Digital Marketing Executive at Bajaao, you will play a crucial role in assisting the planning, execution, and optimization of our online marketing channels. You should possess a strong understanding of digital marketing concepts and strategies. Your responsibilities will include utilizing marketing analytics techniques to collect data from various sources such as social media and web analytics. You will be responsible for identifying trends, insights, and performance metrics to enhance our digital marketing campaigns. Monitoring and reporting the performance of campaigns against established goals like ROI and KPIs will be a key aspect of your role. You will be actively involved in plann...

You will be responsible for preparing accurate and timely financial reports, such as profitability statements, management accounts, and Investor decks, ensuring consistency throughout. Your role will involve establishing and ensuring the timeliness of overall month-end close activities, including running allocations, to achieve accuracy in the close process. Additionally, you will gather historical financial data from various departments, analyze the information, and provide insightful commentary on key risks and opportunities. Monitoring and analyzing financial results against budgets and forecasts will be crucial, with a focus on identifying variances and providing explanations. You will a...

As a Junior Supply Chain Manager, you will be responsible for overseeing the overall supply chain and logistics strategy and operations to enhance efficiency and productivity. Your role will involve analyzing operational performance, identifying bottlenecks, and suggesting process improvements. You will collaborate with vendors and suppliers to ensure quality and safety standards are met, while also managing inventory and resolving any issues that arise. Your key responsibilities will include creating the company's supply chain strategy, monitoring logistics operations, training and guiding employees, and developing cost-effective solutions for supply chain processes. Additionally, you will ...

We are seeking a seasoned IT Project Manager with a minimum of 10 years of experience in software project delivery, including at least 2 years in a formal project management role. The ideal candidate will possess hands-on experience in managing AI-related projects and demonstrate expertise in resource planning, vendor/procurement coordination, and stakeholder management. This strategic role calls for a proactive leader capable of driving complex software initiatives to success by effectively managing time, cost, and quality considerations while overseeing cross-functional teams in a dynamic environment. Key Responsibilities: - Plan, execute, and oversee end-to-end delivery of software develo...

As a Service Delivery Manager - C2C at Capgemini, you will have the opportunity to shape your career the way you desire. You will be part of a collaborative global community that supports and inspires you to reimagine what is achievable. Your primary responsibility will be overseeing the entire Contract-to-Cash cycle, which includes ensuring timely billing, collections, and cash application. It will be your duty to drive process optimization, compliance, and automation while managing client relationships, mitigating risks, and leading teams. Your focus will be on enhancing performance, ensuring financial accuracy, and delivering value through data-driven insights. In this role, you will be a...

As an Integrated Communication agency, Grapes Worldwide is dedicated to creating Story-Enabled Growth by utilizing data-driven and strategically engineered communication and technology solutions. With a workforce of 250 talented individuals spread across 5 offices in Delhi, London, UAE, Mumbai, and Bengaluru, we have successfully partnered with over 100 brands in our 8-year journey. Some of the prominent brands we are currently collaborating with include Panasonic, CP Plus, Volvo Eicher, W For Women, Manforce, Zee News, Dabur, DS Group, Mamy Poko Pants, Hindware, Siyarams, and Air India. We are currently seeking a highly skilled Strategic Planner to join our dynamic team. The ideal candidate...

The Operations Manager at C1 is responsible for supporting the governance and business operations of the C1 Services Organization. This role involves overseeing Services Practices, Delivery, Finance, and Talent Management, with direct responsibility for governance, business planning, and Practice Reporting. Collaboration with Shared Services teams and Sales teams is essential to achieve C1's goals and objectives. With at least 5 years of experience in Services, Operations, and/or Business Operations Leadership, the ideal candidate should possess a strong background in designing and deploying metrics, KPIs, and performance measures. Experience in developing and implementing annual operational...

Key Responsibilities: Strategy & Business Growth: Develop and implement commercial strategies to achieve revenue and margin targets. Identify new business opportunities in freight forwarding, logistics, and supply chain solutions . Expand the company's presence in international and domestic freight markets (Air, Ocean, and Land). Establish strategic alliances with global agents, carriers, and service providers. Sales & Customer Management: Lead and mentor the sales and business development teams across regions. Oversee pricing strategies, key account management, and high-value client negotiations. Ensure timely resolution of customer issues and service escalations. Commercial Operations: Rev...

As a Sales Operations Executive at our company, you will be responsible for enhancing efficiency, supporting high-performing sales teams, and operating at the confluence of strategy and implementation. Our team in Calicut, Kerala, is seeking an individual who is passionate about driving sales excellence to join us full-time at an entry-level/mid-level position. Your main duties will include improving sales procedures, managing CRM data effectively, deriving actionable insights, and aiding in the execution of sales strategies. You will collaborate closely with various departments to ensure smooth operations and contribute to revenue growth. Key Responsibilities: - Manage and enhance CRM syste...

As an Affiliate Marketing Executive Global Accounts, your main responsibility will be to manage and expand international affiliate partnerships. You will play a crucial role in identifying, onboarding, and optimizing affiliates across various global markets, with a focus on driving sales based on performance metrics and ensuring a strong return on investment through strategic collaborations. Your key duties will include developing and overseeing affiliate partnerships in markets such as the US, UK, Europe, and APAC. You will need to actively seek out new affiliate opportunities through research, outreach, and networking. Monitoring and fine-tuning affiliate campaigns to achieve performance t...

The key responsibilities for this position include coordinating and monitoring production activities across coating, printing, foiling, and frosting units. It is essential to ensure that production schedules are adhered to and deadlines are met while maintaining high-quality standards. Identifying bottlenecks or inefficiencies in processes and assisting in implementing corrective actions are crucial aspects of this role. Collaboration with supervisors and machine operators to manage shift planning and resource allocation is required. Additionally, assisting in documenting and standardizing operating procedures (SOPs) for each process is part of the responsibilities. Monitoring raw material a...

As a Project Manager / Program Manager at our organization, you will play a crucial role in ensuring customer satisfaction and managing customer escalations. Your responsibilities will include improving communication, implementing best practices, and ensuring that all programs adhere to contract terms while achieving key performance indicators. You will be responsible for overseeing the scheduling and coordination of key performance indicators, working closely with various departments to drive operational excellence in areas such as Operations, New Product Introduction (NPI), transfers, and product launches. Your role will involve facilitating effective communication among cross-functional t...

The position of Project Manager based in Mumbai is seeking a Junior PMO Resource specializing in Data & Metrics to provide support for K-12 accounts. The primary responsibilities include managing and analyzing project data, tracking performance metrics, and generating analytical reports to ensure successful project delivery and enhance learning programs tailored to the unique needs of the K12 vertical. By leveraging your expertise, you will offer valuable insights, monitor project health, and facilitate data-driven decision-making across the K12 sector. Key responsibilities of this role include collecting and consolidating data from various project teams and systems for accurate project perf...

You should have a minimum of 8 years of experience as a Power BI Developer with at least 7 years to 12 years of total experience. Your role will involve hands-on experience in handling teams and clients. You should possess expert knowledge in using advanced calculations in MS Power BI Desktop, including DAX languages such as Aggregate, Date, Logical, String, and Table functions. Prior experience in connecting Power BI with both on-premise and cloud computing platforms is required. A deep understanding and the ability to utilize and explain various aspects of relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards are essential for this role....

You will be responsible for designing and implementing best-in-class forecasting methodologies, pipeline management, and sales performance dashboards. It is crucial to establish sales metrics and KPIs to track performance, identify opportunities, and enhance decision-making. Your role will involve optimizing sales processes and systems to drive efficiency and automation. Moreover, you will lead the development of account assignments, planning, quota setting, and incentive programs. Collaborating with affiliate managers to ensure data integrity and insights that contribute to revenue growth will also be a key aspect of your responsibilities. Building and leading a high-performing salesforce t...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY - Finance Consulting Team, you will help clients develop their Performance Improvement initiatives and identify potential opportunities for performance improvements drive them. This includes a techno-functional role conducting finance processes assessments, deep diving, and analyzing pain areas and coming up with solutions....

As the Operational Excellence Lead at Lennox International Inc., you will play a crucial role in overseeing and driving process improvement initiatives to enhance operational performance and increase efficiency. Your responsibilities will include implementing and maintaining quality management systems, ensuring compliance with SLA, deploying Lean, Six Sigma, and other continuous improvement methodologies, and partnering with cross-functional teams to identify opportunities, implement best practices, and measure results. Your key responsibilities will involve analyzing business processes, identifying inefficiencies, and developing data-driven solutions. You will facilitate and manage improvem...