Description Job Summary: The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centres. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts. Roles and Responsibilities: 1. Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 3. Train and direct sellers for execution and adherence of norms and practices 4. Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience 5. Willing to work on weekends Basic Qualifications - Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics - Experience with Excel Preferred Qualifications - Experience with SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description Content editors for Gen AI projects, preferably worked with Books space Amazon Books org is looking for Content creator/Editor who would be handling large scale content generated through AI and responsible for curation and ensure content catalog is relevant, easy to consume, valuable, and aligned with our particular style. You will have the opportunity to work with a talented team of editors, managers in a high paced environment to review/create book content for a cross-functional environment. The ideal candidate should have the ability to deliver high-quality narrative along with an ability to review the content for any editorial defects. The candidate must possess proven editing, time-management, and communication skills. They'll bring a critical eye to the editorial process. You'll own the editing of content projects from start to finish, all while understanding trade-offs, mitigating risks, and measuring impact. Key job responsibilities Review SOP and onboard new projects Train a team of editors and continuously audit their work and provide feedback for improvement Dive deep in new audits and provide valid inferences Share details inferences to stakeholders Basic Qualifications - Bachelor's degree in English, Communications, Linguistics, or a related field - - Experience in content creation or copy editing, including online publishing - - Experience with research and investigation skills or equivalent - - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery - - Can work proactively and independently, meet deadlines, and deliver on projects and tasks - - Experience working directly with business teams to utilize metrics and analysis to determine improvement opportunities - - Standard writing and editing skills with a command of grammar, punctuation, and style - - Certification in any of the following: Content Writing, Creative Writing, English Literature, English, Literary Arts, Linguistics, English as a Second Language Teaching - - Talented creative writers, translators, with Bachelor's or Master's degree in a relevant field or equivalent field to help train generative artificial intelligence models to become better writers. Preferred Qualifications - Master's degree in English, Communications, Linguistics, or a related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description About Amazon: As one of the largest e-commerce companies in the world, Amazon Payments processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, convenience store payment, netbanking, digital cash, cash on delivery and electronic gift certificates. Transactions are processed on behalf of thousands of merchants, including Amazon.in. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Payments owns and maintains the software platform which processes 20+ payment methods worldwide. The Business Operations team owns the Process and Policy definition, policy implementation and roll out as well as process monitoring and automation. This team defines policies which are adhered to be internal clients like such as Product/Business, Customer Service, Finance, Accounting, Compliance, and Fraud as well as third party partners and banks relied upon to process payments. About the role: Working in a dynamic environment, you will be responsible for automating dashboards, monitoring key success metrics, managing WBR reports, identifying problem areas and business challenges and collaboratively shaping solutions with Amazon Pay teams to help optimize on the platform. The successful candidate has a passion for extracting actionable insights from data. The candidate needs to innovate, and quickly become a subject matter expert to assess business performance across different Amazon Pay areas. The candidate should have significant experience working with automation, analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner using data across various data marts, and align focus on Amazon's strategic needs. The candidate should enjoy problem solving and is proficient in VBA and other automation tools. Key job responsibilities Key Responsibilities: . Understanding drivers, impacts, and key influences in the BizOps Domain. . Partnering with the business team to create key performance indicators and new methodologies for measurement. . Translating data into actionable insights for the stakeholders. . Automate reporting for weekly business metrics, identify areas of opportunity to automate and scale ad-hoc analyses . You will perform complex data analysis (root cause deep dives, correlations, regressions, simulations, and optimization) to identify different opportunities to reduce process gaps. .You will build infrastructure and implement maintenance strategy for internal datasets to support swift analysis to answer critical business questions Basic Qualifications - 1+ years of capacity planning, operations planning, business analysis or similar experience - Bachelor's degree - Knowledge of data pipelining and extraction using SQL - Knowledge of SQL and Excel at a moderate or advanced level - 1+ years of data analytics or automation experience - Experience with data mining tools like SQL, SAS, SPSS, or similar Preferred Qualifications - Bachelor's degree in a quantitative discipline such as statistics, mathematics, economics, computer science, or any related quantitative field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description Amazon is investing in generative AI and the responsible development and deployment of Large Language Models (LLMs) across all our businesses. As part of the Data Team, you will deliver high-quality training data to improve and expand our proprietary LLM capabilities. We seek innovative candidates who can solve complex problems and drive technological advancement in AI. Your work will directly impact how Amazon's customers interact with our AI systems across multiple business lines. This is a fixed term contractual role for 1 year, requiring flexibility to work in rotational shifts. Key job responsibilities - Create and annotate high-quality complex training data in multiple modalities (text, image, video) on various topics, including technical or science-related content - Write grammatically correct texts in different styles with various degrees of creativity, strictly adhering to provided guidelines - Interpret technical documentation to implement solutions accurately - Dive deep into issues and implement solutions independently - Identify and report tooling bugs and suggest improvements - Make sound judgments and logical decisions when faced with ambiguous or incomplete information About the team Amazon strives to be the world's most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The AGI organization provides AI capabilities for a variety of Amazon products and searches. We provide secure, flexible, cost effective, and high-quality data development services to our customers, that enables them to build advanced ML models. Basic Qualifications - Bachelor's degree or equivalent - Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy - Familiarity with written language data, including experience with annotation, and other forms of data markup. Preferred Qualifications - Advanced English-level language proficiency (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards). - Utilize Python and SQL to automate and optimize data processing workflows - Experience/ability to learn and manage stakeholder relationships across departments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description Amazon Autos is on an exciting venture to revolutionize the automotive shopping experience. Come join our team and build new automotive discovery and shopping products that connect customers with their vehicle of choice. We're looking for a talented Senior Technical Program Manager to join our team of product managers, designers, and engineers to conceive, design, and develop innovative automotive-shopping experiences for our customers. Key job responsibilities The right candidate will possess strong technical skills and have demonstrated experience in leading teams who own medium to large distributed services. You must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. You must be able to communicate up, down, and out to both technical and business audiences. You must be able to successfully drive, architect and scale services based on the program vision, anticipate bottlenecks, and balance business needs against technical constraints. You must take complex challenges and break them down into manageable projects, then work with technologists to prototype and engineering to deliver them in a successful and timely manner. You must be able to de-risk situations by taking a pragmatic approach and be willing to take calculated bets. This opportunity requires excellent technical, problem-solving, and communication skills (written and verbal) with senior management on status, risks and strategy. Qualified candidates must have experience collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features as well as analyze the cost/benefit of feature selection and communicating results throughout the organization. In this role you would be interfacing with your immediate multi-discipline team, building relationships with partners across Amazon (ex. Advertising, Consumer, AWS, Alexa and Devices) and communicate across diverse areas of the org (e.g., legal, regulatory, finance, PR). You will be leveraging a variety of technologies, own your projects end-to-end and help build and refine exciting new automotive experiences for Amazon. A day in the life As a Sr. Technical Program Manager on this team, you will lead the technical planning, coordination, architecture, and implementation of multiple programs across this new automotive shopping initiative. You will manage the lifecycle (architecture, design, implementation, documentation and measurement) of software teams that are delivering for the programs you manage. You will work alongside Creatives, Designers, Program Managers, Product Managers, and engineers. You will collaborate with teams across Amazon on the planning and execution of complex and highly-technical projects with high impact and visibility. About the team This role is on a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection. Basic Qualifications - 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience owning/driving roadmap strategy and definition Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description PRO (Payment Risk Operations) is engaged in driving exceptionally complex and fast decision making that drives stopping the bad actors from committing fraud on the Amazon platform. As fraud is evolving so are we and to do that PRO needs to effectively staff itself 24-by-7 for a 365 day operations environment worldwide. The teams support our existing countries, new countries launches, and a multitude of new product offerings on Amazon. Basic Qualifications - . PRO MIS Employees of VCC (KA,IN) that have been in the L3 IC role for at least 6 months. . Technical Skills: An employee should possess basic SQL and Advanced Excel skills . The employee should NOT be on any Coaching or Development plan or being issued any CAG document for behavioral issues in the last 3 months . The nomination should be discussed and approved by respective L4/L5 Manager. Preferred Qualifications - . Exposure to business analysis using data mining & any of the analytic tools like Tableau, SQL. SAS, Python, R, Access etc . Good working experience on MS Excel (Advanced), Macros, MS Access and SQL. . Exposure in working with databases and data mining techniques in a business environment . Analytical mind-set and ability to see the big picture and persuade others to see the same. . Detail-oriented and must have an aptitude for solving unstructured problems. . Good written and verbal communication skills . Passion/interest to learn with a creative bent of mind. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description This scope covers high-tech intelligent sorter and conveyors and other all Material Handling Equipment's and Sort slides including Carts, Cages, Trolleys and Hand Pallet Trucks (CCTH). This also covers control and related hardware, software handling such as PLC, HMI, SCADA, VFD's etc. . Ability to problem solve PLC code and complex fieldbus IO and SCADA systems. . Understanding of Warehouse Control Systems and Telegrams. . Experience either building, commissioning or problem-solving Electrical Controls and Instrumentation Panels. . Ability to understand integrated MHE conveyor systems within the FC and the systems that interact outside of the FC. . Ability to understand flow of processes. . Understanding of Industrial communication protocols like ProfiBus, ProfiNet, Ethernet IP, and demonstrable ability to problem solve those systems. . Experience of Barcode recognition technology. . Experience Reading and Updating Electrical and Controls Schematics and Documentation, SOP's and VSOP's, . Ability to analyse metrics and data and identify system and machine optimization opportunities . Experience of Change Management processes. . Work within a shift team and take the lead in resolution of controls related issues and improvements. . Experience of commissioning special purpose machinery. . Working knowledge of Machine Safety Regulations and Safe Working Practices. . Basic understanding of IT systems like IP Networking, Server Architecture, SQL Databases. . Experience working within Controls or Electrical Projects as part of a team. . Basic Qualifications & Experience Basic Qualifications - Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls Preferred Qualifications - Experience with professional documentation using the Microsoft Office suite (Word, Excel, Outlook) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description Amazon is investing in generative AI and the responsible development and deployment of Large Language Models (LLMs) across all our businesses. As part of the Data Team, you will deliver high-quality training data to improve and expand our proprietary LLM capabilities. We seek innovative candidates who can solve complex problems and drive technological advancement in AI. Your work will directly impact how Amazon's customers interact with our AI systems across multiple business lines. This is a fixed term contractual role for 1 year, requiring flexibility to work in rotational shifts. Key job responsibilities - Create and annotate high-quality complex training data in multiple modalities (text, image, video) on various topics, including technical or science-related content - Write grammatically correct texts in different styles with various degrees of creativity, strictly adhering to provided guidelines - Interpret technical documentation to implement solutions accurately - Dive deep into issues and implement solutions independently - Identify and report tooling bugs and suggest improvements - Make sound judgments and logical decisions when faced with ambiguous or incomplete information About the team Amazon strives to be the world's most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The AGI organization provides AI capabilities for a variety of Amazon products and searches. We provide secure, flexible, cost effective, and high-quality data development services to our customers, that enables them to build advanced ML models. Basic Qualifications - Bachelor's degree or equivalent - Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy - Familiarity with written language data, including experience with annotation, and other forms of data markup. Preferred Qualifications - Advanced English-level language proficiency (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards). - Utilize Python and SQL to automate and optimize data processing workflows - Experience/ability to learn and manage stakeholder relationships across departments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Finance Analyst to support our Accounts Payable team. Key Roles and Responsibilities are: 1.Perform/Support the month end activities which include closing of sub ledgers, general ledger account reconciliations, reporting and balance sheet account analysis. 2. Prepare month end Flux analysis for all P&L and Balance sheet accounts and share with Stakeholders along with the analysis on the reasons for the changes. 3. Demonstrate a proficient level of professional skill and knowledge in accounting and apply this in-depth knowledge, principles and systems design to recognize complex and unique issues and develop resolution and/or consistently consult with leadership in order to achieve resolution 4.Ensure appropriate financial policies, procedures and internal controls are in place, documented and also work on process improvements. 5.Responsible for Preparing Balance sheet reconciliations and highlighting and taking necessary action upon the issues appropriately. 6.Interact and working closely with the auditors on audit related queries and ensure smooth completion of the audits . 7.Responsible for GRC compliance, internal control and get the alignment of improvements/changes with the Stakeholder. 8.Perform and support new business/system launches including UAT of the accounting entries and financial reporting. Basic Qualifications - Experience using data to influence business decisions - 0-3years of finance experience - Qualified Chartered Accountant - Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills Preferred Qualifications - 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - Experience in managing finance operations for accounts payable, accounts receivable or payroll Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description Amazon is investing in generative AI and the responsible development and deployment of Large Language Models (LLMs) across all our businesses. As part of the Data Team, you will deliver high-quality training data to improve and expand our proprietary LLM capabilities. We seek innovative candidates who can solve complex problems and drive technological advancement in AI. Your work will directly impact how Amazon's customers interact with our AI systems across multiple business lines. This is a fixed term contractual role for 1 year, requiring flexibility to work in rotational shifts. Key job responsibilities - Create and annotate high-quality complex training data in multiple modalities (text, image, video) on various topics, including technical or science-related content - Write grammatically correct texts in different styles with various degrees of creativity, strictly adhering to provided guidelines - Interpret technical documentation to implement solutions accurately - Dive deep into issues and implement solutions independently - Identify and report tooling bugs and suggest improvements - Make sound judgments and logical decisions when faced with ambiguous or incomplete information About the team Amazon strives to be the world's most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The AGI organization provides AI capabilities for a variety of Amazon products and searches. We provide secure, flexible, cost effective, and high-quality data development services to our customers, that enables them to build advanced ML models. Basic Qualifications - Bachelor's degree or equivalent - Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy - Familiarity with written language data, including experience with annotation, and other forms of data markup. Preferred Qualifications - Advanced English-level language proficiency (C1+ or equivalent fluency by Common European Framework of Reference for Languages (CEFR) standards). - Utilize Python and SQL to automate and optimize data processing workflows - Experience/ability to learn and manage stakeholder relationships across departments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description We are from India Grocery and Everyday Essentials team. We are working on a grounds up initiative for an upcoming and fast growing e-commerce space in India. We are developing a completely brand new e-commerce experience using client side rendering frameworks based on ReactJS and powered by multiple backend services being developed grounds up. The new user experience will span across entire lifecycle of e-commerce shopping journey from storefront, ordering and delivery experience. For this Greenfield initiative, you'll be working alongside a talented and collaborative team made of Sr. SDEs, Sr. FEEs, PEs and will be a great opportunity for learning, growing and building industry leading shopping experience from scratch. About the team We are fast-paced and focussed team made of passionate and ambitious Amazonians who strive to build industry leading products while closely collaborating and having fun. The team is made of Amazon veterans and are working on first time in Amazon initiatives which will scale beyond India and grocery. The team follows a flexible and collaborative work culture with ample mentoring and guidance from senior leaders. The team values high ownership, bias for action and insist on highest standards and follows build fast and iterate fast methodology. The team is suitable for passionate leaders who are equally interested in contributing to business and product roadmap while leading a high performing and high velocity team. Basic Qualifications - 2+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language - 2+ years of building complex software systems experience Preferred Qualifications - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description Amazon Now is seeking an operations leader to support cluster-level operational indexing and performance tracking in a city. This role involves monitoring key operational metrics across dark stores, managing data accuracy for operational dashboards, and supporting the team in maintaining visibility into network health and performance. Managing 3P partners and driving standardization/improvement is a key requirement of the role. Key job responsibilities Track and index operational metrics including count compliance, fulfillment times, inventory accuracy, and delivery performance across city networks Maintain data integrity for operational dashboards and reporting systems used by leadership teams Support root cause analysis for operational defects and SLA breaches Coordinate with store operations teams to ensure timely data updates and metric accuracy Assist in identifying trends and patterns in operational performance to support continuous improvement initiatives Basic Qualifications - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description JD for TL: At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Job Title: Team Lead (TL) Location: Bangalore Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a team lead who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: . Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o . Responsible for shift performance and associated action plans . Preparing and implementing training and development plans for associates . Conduct a 4M and 5S audit for the respective work stations on a daily basis . Stand-in for Area Manager o Vehicle planning, placement and on-time departure to meet customer promises o Deep dive on metrics to come up with well-defined actions and process improvements Basic Qualifications - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Preferred Qualifications - Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description Are you a customer-obsessed builder with a passion for helping customers achieve their full potential Do you have the business savvy, tech solution selling background, and relationship building skills necessary to help position SmartHub as a preferred choice for customers Do you love building new strategic and tech-driven businesses Join the SmartHub team as a Business Development Manager! The vision of SmartHub team is to digitize brand owners and selling partner by providing a suite of product offerings across the business's lifecycle. Within this, we are building a platform to help sellers manage all their post purchase operations in terms of order management, warehouse management, returns management, planning and shipping. Key job responsibilities As a Business Development Manager, your role is to own the end to end launch & post launch engagement of our customers programmatically. You will also drive adoption of new & existing product features with the sole objective of ensuring client success. You will collaborate with product, tech & support teams to solve any recurring issues post launch to sustain the client relationship. You will identify opportunities in SmartHub product or feature sets based on customer insights and partner with internal product teams to win our customers trust. We are looking for someone who is hands-on, detail oriented and highly motivated to lead the seller acquisition and scale-up for the product. The candidate should be comfortable understanding technology led businesses and be able to gather actionable conclusions by keenly listening to our customers. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. An understanding of enterprise sales & solution selling is highly desired. About the team As a part of Smbhav announcement ( https://smbhav.amazon.in/grow-with-amazon/smart-commerce) this is a team within Smart-commerce suite of products which is building a platform to help sellers manage their post purchase operations in terms of order management, warehouse management, returns management, planning and shipping. Basic Qualifications - 3+ years of sales experience - 2+ years of B2B sales experience - Experience analyzing data and best practices to assess performance drivers - Experience closing sales and generating revenue Preferred Qualifications - Experience influencing C-level executives - Experience working in a 0-1 setup Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.