819 Kpis Jobs - Page 19

As a Quality Analyst Supervisor, your main responsibility will be to lead and guide the Quality Analysts team in order to ensure precise call monitoring and provide constructive feedback. You will be required to conduct regular assessments of both inbound and outbound calls, chat interactions, and email communications to evaluate the performance of agents. By identifying areas of improvement in communication, compliance, and process adherence, you will be expected to communicate actionable insights to the operations team. Developing and implementing quality frameworks, standard operating procedures (SOPs), and best practices will also be a crucial part of your role. Additionally, you will ne...

As an experienced and dynamic HR Manager with over 10 years of relevant experience, preferably in the real estate sector, your primary responsibility will be overseeing core HR functions, driving organizational development, and ensuring compliance with labor regulations. Proficiency in KEKA HR will be considered a strong advantage. Your key responsibilities will include leading end-to-end recruitment processes, implementing talent retention and succession planning best practices, overseeing HR documentation, contracts, and compliance-related tasks, designing and implementing employee engagement programs, addressing employee grievances, driving performance appraisal processes, ensuring compli...

Saleshandy is a leading SaaS-based cold email outreach software that helps SDRs scale their email outreach and enhance deliverability. With 70% of our customers based in the US and UK, we are a globally recognized brand that enables sales teams to generate meetings consistently and productively. If you're passionate about sales, love a good challenge, and thrive in a fast-paced environment, we want you on our team! Own the Full Sales Cycle: Manage deals from first contact to close, ensuring a seamless buying experience. Conduct Sales Demos & Presentations: Showcase the value of Saleshandy through engaging, consultative demos. Build & Maintain Customer Relationships: Foster long-term partners...

About the role Toworkwithdifferentfunctions,mapendtoendprocessandidentifyopportunitiestoaddvalue,keepbrilliantbasicsintact.Alignteam tobusinesspurposebyenhancingtheirskills.Leadprojectsthatdelivervalueforthebusiness You will be responsible for Followingour BusinessCodeofConductandalwaysactingwithintegrity andduediligenceandhavethesespecificriskresponsibilities: -AdvocatingourCodeofBusinessConductandalwaysactingwithintegrityandduediligence -Sustainingthecultureofcontinuousimprovementwiththeteam -Achievingteamobjectives,partnermanagementandissuemanagement -Developingandleadingahighperformingteam,craftinganenvironmentforsuccessbysettingdirectionandmentoringthemto succeedthroughinspiringconversa...

Key Responsibilities: Team Management: Lead and manage a team of branch collection officers and field collection agents. Train and motivate staff to ensure high productivity and adherence to collection protocols. Collection Operations: Plan and implement collection strategies for the area to achieve collection targets. Monitor overdue accounts and ensure follow-up actions are taken. Coordinate with the legal team for recovery proceedings when necessary. Portfolio Monitoring: Analyze delinquency trends, recovery patterns, and take corrective action. Ensure regular follow-up of overdue cases (DPD buckets). Identify and escalate high-risk cases and recommend remedial actions. Compliance and Doc...

As a Store Manager at Tesla, you will be a seasoned and charismatic retail leader, responsible for overseeing and driving sales operations at your location. Your primary role will involve leading the management and sales execution, recruitment, training, and development of a dynamic store team. It is crucial that you set the standard for open communication, active problem solving, and a positive work environment for your team. Your commitment to the success of your team is essential, and active involvement in the growth and development of team members is expected. You will need to be a hands-on coach with a strong business acumen, constantly seeking performance improvement and demonstrating ...

Are you an expert in content insights with experience in Veeva Vault and Power BI Novo Nordisk is seeking a Project Manager-Content Insights to join the Commercial GBS department. If you are ready for a new challenge, read on and apply today for a life-changing career. As a Project Manager for Content analysis, you will act as an expert within analytics of content usage across digital channels. Your responsibilities include interpreting data, reporting on important KPIs, and assessing content performance for global and local teams. You will drive a data-driven approach in the internal content production hub, ensuring actionable insights that can drive business change. Your role involves coll...

The position of Program Manager involves overseeing the planning, development, and execution of digital projects. As a Program Manager, you will be responsible for managing project resources, coordinating with project stakeholders, ensuring alignment with company objectives, and achieving project deliverables on time and within budget. Your key responsibilities will include leading and managing the execution of all digital projects from inception through completion. This will involve defining project scope, setting timelines, coordinating team tasks, and managing project risks. You will also be required to develop and implement PMO processes and policies to ensure compliance with project man...

As an integral part of SolarWinds, you will actively manage enterprise-level customer accounts to showcase the value of SolarWinds" customer success programs. Your primary responsibility will be to create a compelling customer experience, ensuring high retention rates, increased product adoption, and customer advocacy. By engaging with customers, you will gather valuable feedback that will enable SolarWinds to enhance the overall customer experience. Your key responsibilities will include acting as the primary point of contact for customers throughout deployment and their entire journey with SolarWinds. You will work closely with customers identified as at risk to ensure their satisfaction. ...

Flexing It is a freelance consulting marketplace that connects freelancers and independent consultants with organizations seeking independent talent. Our client, a leading global specialist in energy management and automation, is looking to engage with a Consultant Tableau Developer. In this role, you will play an active part in accelerating the company's Big Data and Analytics environment, contributing to Digital initiatives aimed at enhancing, automating, and accelerating the implementation of master data management, adoption of big data platforms, data excellence and data dictionary evolution, data security, and business intelligence and analytics. You will collaborate with different busi...

You will be responsible for managing incidents for Plumes production systems globally, ensuring the efficiency and effectiveness of the Incident process within the Organization. Your key tasks will include the classification and prioritization of all incidents based on their impact on contract SLAs, engaging resources to resolve major incidents to avoid customer/business impact, and identifying opportunities for improvement in the existing incident management process. In this role, you will provide immediate responses and coordination to minimize the duration of service interruptions. You will be making decisions regarding real-time incident resolution activities and selecting client situati...

As a Data Operations Director in Markets Operations, you will play a crucial role in revolutionizing data insights and turning challenges into opportunities. Your expertise will be instrumental in influencing data strategy and crafting innovative solutions in a dynamic environment. You will be responsible for conducting, facilitating, and overseeing expert analysis to uncover patterns that lead to new questions and solutions through data collection, integrity, utilization, requirements, and analysis. Your in-depth expertise and problem-solving methodologies will be key in accomplishing, planning, and reviewing tasks across multiple large scope projects in various technical areas. Additionall...

You will be responsible for defining, contributing, and implementing the Enterprise Data Quality Strategy. Leading proof-of-concept (POC) and pilot projects to evaluate product suitability and make recommendations for product selection and implementation will be a key part of your role. Understanding business needs, identifying pain points, and translating them into prioritized requirements for SaaS implementation is essential. In this position, you will develop product roadmaps and blueprints, evaluate and adopt platform enhancements for continuous improvement and optimal performance. Your responsibilities will include leading the implementation and support of data quality solutions, collab...

As the Manufacturing Operations Manager at an Injection Moulding Industry, you will be tasked with overseeing the overall manufacturing operations of the plant. This includes managing Production, Maintenance, and the Tool Room. Your primary responsibility will be to ensure that all manufacturing operations run smoothly and efficiently. You should have experience in managing a manufacturing-driven technical B2B business. It will be your duty to ensure that all operations are conducted in a safe manner while also meeting all regulatory compliance requirements. Developing key performance indicators (KPIs) for the plant and overseeing their implementation will be crucial in your role. Meeting pr...

As an Assistant Vice President - Confirmations, you will be responsible for client service and operational execution tasks. Your role will involve controlling risk and enhancing controls according to rules and regulations. You will need to follow well-defined procedures, apply judgement based on experience, and ensure adherence to governance, compliance, and risk policies. To excel in this position, you should have prior experience in overseeing recruitment, training, and development of staff, implementing department-wide policies, managing KRIs and KPIs, resolving trade discrepancies, and ensuring exceptional client service. You will also be responsible for affirming derivative trades, prod...

As a PMO - MIS support within the GCoE Business Enablement division located in Bengaluru or Pune, your primary responsibility will be to provide comprehensive support to the PMO in managing and maintaining management information systems (MIS) related to project performance. This includes developing and managing project dashboards, key performance indicators (KPIs), and reporting tools using Monday.com for senior management, stakeholders, and project teams. You will be accountable for ensuring timely and accurate project status reports, encompassing financials, resource utilization, project timelines, risks, and issues. Collaboration with product, sales, and marketing teams to create engaging...

Job Title: Business Development Manager BPO Services (US Market) Location: Work from Office in Bangalore Experience: 510 years Industry: BPO / ITES / Outsourcing Working Hours: US Shift (EST/PST) Apply to: [HIDDEN TEXT] Job Summary: We are looking for a dynamic and result-driven Business Development Manager (BDM) with proven experience in selling BPO (Business Process Outsourcing) services to clients in the US market. The ideal candidate should possess strong client acquisition skills, an excellent understanding of the BPO landscape, and a successful track record in closing deals with mid to large enterprises across industries. Key Responsibilities: Identify, prospect, and acquire new client...

As a Technical Program Manager at Google, you will lead complex, multi-disciplinary projects leveraging your technical expertise. You will collaborate with stakeholders to plan requirements, manage project schedules, and communicate effectively with cross-functional partners. Your role will involve working on projects that aim to create opportunities for everyone, regardless of location, by developing products that cater to a global audience. You will be responsible for owning cross-functional projects within Central Fleet, which oversees the majority of Google's compute and storage infrastructure. This entails working closely with various teams, meeting Objectives and Key Results (OKRs), de...

The role of a Trade Marketing Manager involves a diverse set of responsibilities that are crucial for driving sales growth through the implementation of below-the-line (BTL) strategies in the designated regions. As a Trade Marketing Manager, you will be responsible for devising strategies, planning, executing, and controlling various activities to achieve the desired objectives effectively. Your primary duties will include planning and implementing secondary trade schemes to support the regional Annual Operating Plan (AOP) budgets. You will also be tasked with organizing and overseeing promotional events such as trade meets, trade shows, and micro marketing initiatives while adhering to the ...

As a Data Strategy Manager, your responsibilities will include developing and executing a data strategy to align with product development and business objectives. You will play a key role in fostering data-driven decision-making throughout the product lifecycle, from development to marketing. Your tasks will involve overseeing data collection, analysis, and interpretation to provide actionable insights for product improvement. Ensuring timely delivery of accurate reports, dashboards, and visualizations to support product decisions will also be part of your role. In this position, you will be expected to integrate new data sources and technologies to innovate and optimize product analytics. D...

AGCO is a part of the solution! Join us to make your contribution AGCO is looking to hire candidates for the position of Program Manager, AGCO Business Services Outsourcing vendor management The Program Manager, ABS Outsourcing Vendor Management Lead is responsible for overseeing and managing relationships with external service providers to ensure the delivery of high-quality, cost-effective, and compliant outsourcing solutions that align with the organization's global business services objectives Your Impact Vendor Relationship Management Managing Vendor Relationships and SLAs: Oversee and manage relationships with external service providers to ensure the delivery of high-quality, cost-effe...

Performance Management and Transition Coordination Driving Performance Management: Overseeing day-to-day rigorous performance management, delivering the receiving side of scope expansion, and ensuring value assurance Coordinating Scope Expansion: Managing transitions & the launch of optimization and automation processes, including scaling ABS scope expansion & ensuring on-time delivery tracking Developing SLAs: Mapping currently available SLAs, developing a roadmap for their migration, and creating detailed SLAs for all processes Documentation and Process Mapping: Capturing current state process and develop ideas for long-term improvement and process harmonization (see Op Excellence) Creatin...

Strategic Planning and Implementation Managing Initiatives: Oversee a broad portfolio of initiatives through design and implementation as part of a wide-ranging change program, Creating Master Plans: Develop master plans and scale-up project tracking tools (e-g , WAVE) to ensure readiness and build-out of ABS hubs Validating Business Cases: Validate business cases, assess employee change impacts, and develop change and communication plans Cost Performance Monitoring and Reporting Monitoring Cost Performance: Monitor the cost performance of the ABS organization globally, resolving global problems, and setting overall targets for continuous improvement Executive Reporting Process Management: M...

Strategic Planning and Implementation Managing Initiatives: Oversee a broad portfolio of initiatives through design and implementation as part of a wide-ranging change program, Creating Master Plans: Develop master plans and scale-up project tracking tools (e-g , WAVE) to ensure readiness and build-out of ABS hubs Validating Business Cases: Validate business cases, assess employee change impacts, and develop change and communication plans Cost Performance Monitoring and Reporting Monitoring Cost Performance: Monitor the cost performance of the ABS organization globally, resolving global problems, and setting overall targets for continuous improvement Executive Reporting Process Management: M...

You will be responsible for building, implementing, and supporting SSRS, SSIS, and Power BI solutions. Your role will involve the logical design, physical design, implementation, testing, and deployment of BI projects. You must be able to comprehend complex business problems and develop product features that are secure, scalable, robust, and easy to maintain. Taking full ownership of product features, providing bug fixes, and writing tests and tooling to ensure they function effectively at cloud scale will be essential. Your work will impact users of Top 100 Global enterprises, requiring out-of-the-box thinking for optimizing work and delivering best-in-class solutions. As a self-motivated i...