819 Kpis Jobs - Page 22

As a Quality Analyst at UnifyCX, you will play a key role in ensuring the delivery of exceptional customer experiences through efficient voice process operations. Your focus will be on monitoring, evaluating, and enhancing the quality of inbound and outbound calls handled by our agents. By assessing agent performance, providing feedback, and identifying areas for improvement, you will contribute to customer satisfaction, process adherence, and company policy compliance. Your responsibilities will include monitoring and evaluating voice calls, offering constructive feedback and coaching to agents, analyzing quality trends, maintaining quality scorecards and audit reports, collaborating with t...

You will be responsible for executing the supply planning process, which includes inventory planning, requirements planning, production planning, and material planning. This role involves developing and maintaining finished goods inventory targets by SKU based on service level objectives, forecast error, and replenishment lead times. Your responsibilities will also include delivering key performance indicators (KPIs) such as customer fill rate, inventories, and cost targets. As a key interface between stock replenishment, operations, and logistics, you will need to identify, resolve, and escalate supply chain situations or risks such as manufacturing performance issues, material shortages, o...

Work with MCX to enhance your career growth and excel in the field of Technology as a Senior Executive in Quality Assurance & Testing. MCX values its employees" domain expertise and commitment, offering exciting opportunities for ambitious professionals to realize their potential in a challenging environment. As a Senior Executive at MCX in Mumbai, you will be responsible for working independently and demonstrating proficiency in SDLC/STLC and Agile methodology. Your role will involve utilizing your experience with programming languages such as Python/Java, along with a strong understanding of OOPS concepts. You will be tasked with designing, developing, and supporting automation frameworks,...

As the Vice President / General Manager for the India Studio specializing in social casino slot games and shared services, you will be responsible for leading a team of professionals to ensure successful execution of software product development and high-quality outcomes. Your role will involve collaborating closely with US studio stakeholders, defining and tracking key performance indicators (KPIs), and fostering a culture of ownership and innovation within the team. Your key responsibilities will include leading and supporting the leadership team to drive software product development, ensuring alignment with the development roadmap, overseeing product quality through effective quality assu...

As a Co-Founder at Pars Optima Enterprises LLP, you will play a pivotal role in the transformation of our lean yet powerful FMCG distribution engine. Working closely with renowned brands like GSK and Nivea across key cities in South India, we are seeking an individual who thrives under constraints and values operational excellence. If you believe in the significance of frugality and structured growth over reckless scaling, this opportunity is tailored for you. We are in search of a hands-on Co-Founder who is passionate about working within constraints and identifying efficiency in every task. Prior experience or a strong interest in supply chain, logistics, or FMCG will be advantageous. The ...

As a highly motivated and creative App Media Marketing Specialist, you will play a crucial role in running dynamic campaigns to boost user engagement and drive growth for our mobile app. Your responsibilities will involve collaborating closely with the marketing and product teams to develop and implement strategies that resonate with our target audience, enhance retention rates, and increase active usage. Your primary responsibilities will include designing, executing, and optimizing media campaigns across various digital platforms to enhance app engagement and user activity. By analyzing user behavior data, you will effectively segment audiences and tailor campaigns to cater to the specific...

As a Voice (Upselling/Retention) representative at Hiring Buddy Consultancy in Gurgaon, you will be responsible for engaging with customers to promote and upsell services, ensuring customer satisfaction, and retaining clients. Your daily tasks will include making outbound calls, addressing customer queries, resolving issues, and presenting tailored solutions. Additionally, you will analyze customer needs and feedback to refine strategies and improve service offerings. To excel in this role, you should possess skills in Customer Retention and Customer Satisfaction, along with strong interpersonal and communication skills. Your analytical skills will be crucial for assessing customer needs and...

As a Lead Business Analyst at our client, a leading Big4 Consulting firm specializing in financial intelligence, data analytics, and AI-driven solutions, you will play a crucial role in driving digital transformation and shaping the future of global markets. Your primary responsibility will involve identifying, reviewing, and analyzing business processes and systems to understand design implications across Business, IT, and Operations. Additionally, you will lead the design and reengineering of processes, providing detailed guidance on process design while considering factors such as risk, end-to-end flow, and cost implications. Furthermore, you will be responsible for managing the implement...

The Group IT Change Manager will design and deliver a global IS Change Management process, working with global IT leaders to ensure it is fit for purpose, measurable, and operational. This role involves leading the Change Advisory Board (CAB) and driving process efficiency and effectiveness improvements. You will own and lead the delivery of a global Change Management process based on ITIL best practices, ensuring it is fit for purpose and operational. As the Chair of regular CAB meetings, you will ensure timely decisions on normal and emergency changes. It will be your responsibility to set up and report on agreed KPIs and metrics to measure the effectiveness of the Change Management proces...

The opportunity: As a Service Manager for Automation Platforms at Hitachi Energy, you will report to the Global IT Domain Manager for Integration and Automation Platforms. Your role will involve leading and overseeing a global team responsible for designing, building, operating, supporting, maintaining, and governing Automation Solutions on the global Automation Platform. Your key responsibility will be to ensure that the Automation solution/service/platform delivers the required functionality and meets the cost expectations of the business. You will play a crucial role in providing effective and responsive IT design and build services, implementing IT solutions based on business demand, and...

At Lilly, you will play a crucial role in ensuring the safety and efficacy of drug and device products by leading a team of laboratory personnel in performing routine and non-routine testing. As the Sr. Manager, Quality Control (QC) Chemistry and Device, your responsibilities will include scheduling and planning laboratory activities, reviewing laboratory data, and providing technical support for laboratory projects. You will oversee the onboarding of laboratory instrumentation and equipment, manage personnel learning plans, and utilize your technical expertise in inspection/audit activities and continuous improvement initiatives. Your key objectives will involve leading a team of laboratory...

As a Quality Engineer for aluminum frame production, you will play a crucial role in maintaining the highest quality standards. Your responsibilities will include developing, implementing, and updating quality procedures, conducting quality inspections, performing supplier audits, managing non-conformities, and collaborating with the production department to ensure technical specifications are met. You will be required to have a Bachelor's degree in Engineering (preferably Mechanical, Materials, or related field) or a technical diploma with equivalent experience. A minimum of 2 years of experience in a similar role, preferably in the metalworking or manufacturing industry, is necessary. Know...

As an ideal candidate for this role, you should hold an undergraduate degree from a top-tier institute, as this position is tailored for individuals at the undergraduate level and not for postgraduates. You should possess 1-3 years of work experience at a reputable firm in fields such as investment banking, private equity, venture capital, consulting, or lending business. Your expertise should include building financial models and pitch decks, along with exceptional research skills to handle extensive data sets effectively. Having an analytical mindset is crucial for this position, as you will be required to analyze both qualitative and quantitative data. Your proactive nature and strong wor...

As the Marketplace Growth and Optimization Manager, you will be responsible for taking end-to-end ownership of select exclusive creator categories on the platform. Your role will involve building visibility, revenue, and strategic importance for these categories. You will lead a regional and central team to manage, scale, and optimize the creator supply network across various geographies. Developing strategies to enhance creator discovery, implementing competitive pricing structures, and driving initiatives to increase order volumes and brand spending will be key aspects of your responsibilities. Additionally, you will be expected to establish and manage strategic partnerships to strengthen ...

You will be responsible for designing and driving the Go To Market (GTM) strategy across portfolios in the region and managing its execution. This role involves developing a cohesive GTM strategy that includes market positioning, launch plans, pricing, targets, and KPIs in collaboration with stakeholders such as Sales & Marketing and Operations. Your main focus will be on executing the GTM strategy for the region, especially in new and developing markets. You will also define launch strategies and execution plans across different categories, brands, and Business Units. Furthermore, analyzing key insights from business drivers, trends, and operating metrics will be a crucial part of your resp...

As a Corporate Sales Executive at SVS Constructions in Seethammadhara, Vishakhapatnam, Andhra Pradesh, you will be responsible for generating leads, engaging with potential clients, and closing sales. Your role will involve client interaction, site visits, and maintaining relationships with customers throughout their decision-making process. Your key responsibilities will include: - Generating leads and engaging with potential clients through field visits, calls, and references. - Presenting project details clearly and confidently to prospective customers. - Coordinating and conducting project site visits for clients. - Maintaining regular follow-ups and supporting clients through their deci...

You will be responsible for demonstrating excellent SAP knowledge in S/4HANA, particularly in SAP Material Management which includes procurement, inventory, and logistic invoice verification. Your role will involve working on various business scenarios such as domestic procurement, import procurement, subcontracting, stock transfer, physical inventory, and vendor evaluation. Integration knowledge with PP and QM is essential, as well as integration with other modules/systems like SD, PP, QM, PM, and FICO. Taxation knowledge including GST & VAT, working exposure on MRP, and familiarity with SRM, Ariba solution, BTP will be beneficial. Additionally, you should have experience in vendor invoice ...

You will be responsible for executing client engagements in the area of Transaction services, Buy side / sell side due diligence or Carve-outs assignments. Your main objectives will include delivering work of the highest quality within budget, anticipating and identifying engagement related risks, escalating issues as appropriate on a timely basis, and actively establishing and managing relationships with clients on projects. Additionally, you will assist Managers in developing new methodologies and internal initiatives, continuously strive towards exceeding client and engagement team expectations, and work on increasingly complex assignments. To excel in this role, you should possess strong...

You should have more than 2 years of relevant experience in IT Asset Lifecycle Invoice Management processes. Being experienced in day-to-day Asset Management Expense Management related activities is crucial. It is essential to possess a strong knowledge in all areas of Hardware Asset Management (HAM) and Expense Management. Excellent written, verbal, and presentation skills are required for effective interaction with both internal and external customers. Your responsibilities will include managing the IT hardware asset portfolio to ensure risk control, cost management, governance compliance, and performance objectives are met while maintaining company policies and processes. Your key respons...

As a dedicated and detail-oriented IT Asset Manager at Snowflake, you will have the unique opportunity to build and develop the IT Asset Management (ITAM) program from the ground up, covering both hardware and software assets. Your role will be crucial in managing the lifecycle of IT assets, ensuring optimal utilization, and supporting the overall IT strategy. In the Hardware Asset Management aspect of your role, you will be responsible for designing, implementing, and overseeing policies and procedures for the acquisition, deployment, maintenance, and disposal of various IT hardware assets. This includes maintaining an accurate inventory of hardware assets such as laptops, VMs, networking e...

About CBTS CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com. About the role This position is responsible for providing...

As a Senior Data Governance Specialist at Deutsche Bank, your primary responsibility will be to design, enhance, and effectively implement the Data Management framework across the bank. You will play a crucial role in delivering value in key areas such as data governance, data quality, controls, data lineage, and compliance metrics and KPIs by leveraging innovative thinking, data governance technologies, and automation of workflows. In this role, you will be responsible for designing standards, improving processes, and monitoring approaches to strengthen Deutsche Bank's Data governance frameworks and facilitate their efficient implementation across various divisions within the bank. You will...

The Talent Acquisition Lead will play a crucial role in developing and implementing a comprehensive talent acquisition strategy aimed at attracting top talents, reducing hiring time, and enhancing the overall candidate experience. You will have the opportunity to lead and mentor a team of recruiters, ensuring that they meet recruitment goals and deliver high-quality hires. Establishing key metrics and KPIs for effective recruitment, such as on-time hire, cost per hire, and quality hire, will be a key responsibility in this role. You will oversee the entire recruitment process, from job requisition to candidate onboarding, and will be instrumental in utilizing sourcing mix strategies to attra...

As a Senior Operations Manager at our organization, you will be responsible for leading and overseeing large-scale BPO operations. Your role will involve driving operational excellence, managing multiple teams or projects, ensuring client satisfaction, and aligning operations with business objectives. Your key responsibilities will include leading end-to-end delivery of BPO operations across multiple functions, developing and executing strategic plans for operational efficiency, managing a team of Operations Managers, Team Leaders, and support staff, ensuring adherence to SLAs, KPIs, and client expectations, driving process improvements and cost optimization efforts, and serving as the prima...

As a Radio Access Network Operations Auditing & Acceptance Engineer, you will be responsible for auditing and acceptance on Telecommunications Radio Access Networks. Your role will involve understanding, revising, and preparing operational processes to ensure correct service appliance and improvement. You will be in charge of controlling all project metrics and SLAs and promoting proactive resolution of potential issues. Your tasks will include ensuring proper fault handling and review, collecting metrics, driving/monitoring correction policy, and making a major contribution to project/program management. Advanced Auditing & Acceptance skills and a high level of soft skills such as communica...