At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally, and customer success is our growth engine. We’re hiring a Customer Success Manager to lead our most strategic customer relationships. This isn’t just account maintenance — it’s about deeply understanding their business goals, building long-term partnerships, and driving continuous growth. If you’ve led success plans, worked across functions, and driven product adoption with decision-makers — this role is for you. 🎯 What You’ll Own Key Relationship Management – Build strong, consultative relationships with strategic accounts and become their go-to partner. Success Planning – Align with customers’ goals and design success plans that drive real, measurable outcomes. Growth Enablement – Unlock adoption and help accounts grow by guiding them to high-impact features and workflows. Retention Ownership – Pre-empt risks, resolve blockers, and ensure accounts continue to find value with Saleshandy. Cross-Functional Collaboration – Work closely with product, onboarding, and support teams to drive a seamless customer experience. ✅ You’re a Great Fit If... > You’ve managed B2B SaaS customer relationships with a focus on long-term success.> You think like an advisor — understanding business goals, not just support issues.> You can hold strategic conversations, read between the lines, and unblock users fast.> You know how to drive adoption and engagement in complex accounts.> Bonus: You’ve worked with sales, marketing, or outreach tools and teams. 🚀 Why Join Saleshandy: High Ownership – Direct impact on company revenue.Career Growth – Leadership path as we scale to 10,000+ customers.Global Exposure – Work with businesses across the US, Europe & APAC.Supportive Culture – Fast-moving team with strong values and zero red tape.Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup. ⚡ Next Steps: Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role.Short intro call with our CS lead.Short take-home task to showcase your thinking.Final call to align goals, expectations, and culture fit.Offer & onboarding 🎉

At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally. Onboarding is our first shot at delight — and we don’t take that lightly. We’re looking for an Onboarding Specialist who can turn new users into power users — fast. This isn’t a hand-holding role. It’s about educating, enabling, and empowering customers to get real value from Day 1. If you’ve owned onboarding journeys, improved time-to-value, or helped drive early adoption — let’s talk. 🎯 What You’ll Own First 30 Days – Run fast-paced, value-driven onboarding calls. Setup → Activation → First win. Personalised Journeys – Tailor onboarding for SMBs, agencies, and founders with different goals. Proactive Engagement – Monitor usage, follow up on drop-offs, unblock adoption. Churn Prevention – Spot early red flags and loop in retention/CS teams before it's too late. Feedback Loop – Relay onboarding friction to product, content, and success for improvement. ✅ You’re a Great Fit If... You’ve worked in SaaS onboarding or customer-facing roles (1–2 years).You understand cold outreach and outbound workflows (or can learn fast).You’re a clear communicator with high empathy and structured thinking.You don’t wait to be told — you anticipate and act.Bonus: You've worked with tools like Loom, Intercom, Basecamp, MixPanel, Metabase or any CRM. 🚀 Why Join Saleshandy: High Ownership – Direct impact on company revenue.Career Growth – Leadership path as we scale to 10,000+ customers.Global Exposure – Work with businesses across the US, Europe & APAC.Supportive Culture – Fast-moving team with strong values and zero red tape.Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup. ⚡ Next Steps: Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role.Short intro call with our CS lead.Short take-home task to showcase your thinking.Final call to align goals, expectations, and culture fit.Offer & onboarding 🎉

At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally. Onboarding is our first shot at delight — and we don’t take that lightly. We’re looking for an Onboarding Specialist who can turn new users into power users — fast. This isn’t a hand-holding role. It’s about educating, enabling, and empowering customers to get real value from Day 1. If you’ve owned onboarding journeys, improved time-to-value, or helped drive early adoption — let’s talk. 🎯 What You’ll Own Churn Reduction (Voluntary + Delinquent) – Own retention KPIs. Save accounts on the edge, reduce failed payments, and recover at-risk MRR. Risk Detection & Flagging – Monitor product usage, login frequency, billing behavior, and engagement patterns to detect red signals early. Success Plans for At-Risk Accounts – Build 1:1 success plans with clear milestones for accounts struggling with adoption or value realization. Proactive Outreach – Personally engage users showing low activity, cancellation intent, or failed onboarding. Save Campaigns – Craft recovery strategies, personalized win-back emails, and alternative solutions to retain high-potential users. Retention Strategy – Collaborate with onboarding, product, and support to build scalable, repeatable playbooks for churn prevention. Feedback Loops – Document exit reasons, surface friction points, and help product + growth teams prioritize based on risk data. ✅ You’re a Great Fit If... You’ve worked in a SaaS CS or support role where churn reduction was your responsibility — not just your metric.You know how to spot subtle signs of drop-off and act fast.You’re empathetic, data-driven, and relentless in turning things around.You’ve written save emails, retention campaigns, or manually revived failing accounts.You’re comfortable with HubSpot, Stripe, Intercom, or retention tools like Churnkey, Basecamp, Chartmogul, Intercom, .Bonus: You’ve seen success with users who didn’t “get” the product at first but became long-term champions. 🚀 Why Join Saleshandy: High Ownership – Direct impact on company revenue.Career Growth – Leadership path as we scale to 10,000+ customers.Global Exposure – Work with businesses across the US, Europe & APAC.Supportive Culture – Fast-moving team with strong values and zero red tape.Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup. ⚡ Next Steps: Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role.Short intro call with our CS lead.Short take-home task to showcase your thinking.Final call to align goals, expectations, and culture fit.Offer & onboarding 🎉

Hey there, future Product Marketer Are you obsessed with how products work and how users adopt them? Do you love writing crisp, engaging content and translating product features into real user value? If yes, we’ve got something exciting for you. Saleshandy is a leading SaaS-based cold email outreach software that helps SDRs scale their email outreach and enhance deliverability. With 70% of our customers based in the US and UK, we are a globally recognized brand that enables sales teams to generate meetings consistently and productively. We've been profitable since 2016, and are scaling from $1M to $5M ARR. Now, we’re looking for a Product Marketing Executive who’s ready to grow fast, own real projects, and make an impact. What You'll Do: Become the voice of the product: Understand what we’re building, why we’re building it, and how it solves real user problems.Make launches memorable: Work on go-to-market messaging, feature pages, in-app announcements, and emails that get noticed.Drive activation and adoption: Turn signups into fans by creating guides, use cases, and walkthroughs that help users get to value.Create conversion-worthy content: Help write customer stories, sales enablement content, and product updates that excite users.Collaborate cross-functionally: Be the bridge between product, growth, and customer success.Dig into the market: Research competitors, trends, and user behavior to sharpen our positioning. What are we looking for? You have 1+ years of experience in product marketing, doing launches and increasing activation and adoption of the product.You love writing. You can explain complex ideas in a simple, human way.You are curious about SaaS—how it works, what users want, and how to grow it.You enjoy working with product, design, and support teams to bring ideas to life.You have an analytical mindset, and you are good at user data analytics and gathering insights. Why This Role is Different You’ll work closely with the product team, not just the marketing team.You’ll get hands-on experience launching features and seeing direct impact on metrics.You’ll grow fast — we encourage experimentation, ownership, and learning.You’ll be part of a scaling SaaS company, not a giant org with 10 layers of approval. Perks & Benefits Annual team retreatsHealth insurance allowancePersonal development budgetFlexible hours & async culture Our Hiring Process Apply with your resume and portfolio (writing samples welcome!)Short intro chat with Aditi (Senior Product Marketing Specialist)Complete a small assignmentFinal culture-fit interviewOffer + Welcome to the Ikigai Tribe

At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally. Onboarding is our first shot at delight and we don t take that lightly. We re looking for an Onboarding Specialist who can turn new users into power users fast. This isn t a hand-holding role. It s about educating, enabling, and empowering customers to get real value from Day 1. If you ve owned onboarding journeys, improved time-to-value, or helped drive early adoption let s talk. What You ll Own 1. First 30 Days - Run fast-paced, value-driven onboarding calls. Setup Activation First win. 2. Personalised Journeys - Tailor onboarding for SMBs, agencies, and founders with different goals. 3. Proactive Engagement - Monitor usage, follow up on drop-offs, unblock adoption. 4. Churn Prevention - Spot early red flags and loop in retention/CS teams before its too late. 5. Feedback Loop - Relay onboarding friction to product, content, and success for improvement. You re a Great Fit If... You ve worked in SaaS onboarding or customer-facing roles (1-2 years). You understand cold outreach and outbound workflows (or can learn fast). You re a clear communicator with high empathy and structured thinking. You don t wait to be told you anticipate and act. Bonus: Youve worked with tools like Loom, Intercom, Basecamp, MixPanel, Metabase or any CRM. Why Join Saleshandy: High Ownership - Direct impact on company revenue. Career Growth - Leadership path as we scale to 10,000+ customers. Global Exposure - Work with businesses across the US, Europe & APAC. Supportive Culture - Fast-moving team with strong values and zero red tape. Perks That Matter - Annual L&D budget, health coverage, paid retreats, flexible remote setup. Next Steps: Apply with your CV + 2-3 lines on how you ve driven revenue in a CS role. Short intro call with our CS lead. Short take-home task to showcase your thinking. Final call to align goals, expectations, and culture fit. Offer & onboarding

Hey There, Are you a master of crafting irresistible outreach campaigns? We're looking for a dynamic Cold Email Specialist to join our team! At Saleshandy, we're building the Cold Email Outreach platform of the future. We're building a product toward eliminating manual processes and helping companies generate more replies/book more meetings / generate leads (faster). Since our founding in 2016, we've grown to become a profitable, 100% geographically dispersed team of 65+ high-performing happy people who are dedicated to building a product that our customers love. Are you a Cold Emailing Enthusiast? This is not a usual job description where after reading the roles and responsibilities you are still unclear about the work you’ll be doing and how your contributions will impact the customers. Here, we’ll tell you exactly what you’re getting into and you decide for yourself if we’re worthy of your application. Deal? Let’s do it! What will you be doing? Campaign Development: Develop and execute cold email outreach strategies to meet business objectives. Identify target audiences and segment email lists for personalized campaigns. Conduct market research to understand customer needs and preferences. Content Creation: Write compelling and personalized cold email copies that captures attention and drives engagement. Create email templates and sequences tailored to different stages of the sales funnel. Automation & Tools: Utilize cold email marketing tools to automate and manage cold email campaigns. Monitor and optimize email deliverability and open rates. Implement A/B testing to continuously improve email performance. Analysis & Reporting: Track and analyze key cold email marketing metrics, including open rates, click-through rates, and conversion rates. Generate regular reports to assess the effectiveness of email campaigns. Provide insights and recommendations for improving cold outreach strategies. Collaboration: Work closely with sales and marketing teams to align email campaigns with overall marketing goals. Collaborate with the marketing and sales teams to maintain consistency and alignment across all outreach channels You Should: Have a customer-focused mindset. Have experience with cold outreach, preferably in a SaaS environment. Have a deep understanding of the technical aspects of email outreach and deliverability. Believe in and demonstrate craftsmanship. Be genuinely interested in doing impactful work. Be detail-oriented, organized, and great at oral and written communication. Be self-motivated and comfortable with responsibility. Have high standards of ethics and quality. Be a continuous learner. Be growth-minded. Have proven experience in cold email marketing, lead generation, or a related field. Have proficiency with cold email marketing platforms (e.g.,Saleshandy, Smarlead.ai , Instantly). Possess an analytical mindset with the ability to interpret data and make data-driven decisions. Have strong organizational skills and attention to detail. Be able to work independently and as part of a team. Why should you join Saleshandy? Growing SaaS company on a journey from $2M to $5M ARR! Challenging roles to meet the changing needs of our customers. Learning opportunities to turn yourself into a great Marketing leader. Work closely with the CMO, Co-founders, and Growth Marketers. Work with like-minded growth-oriented teammates. The young and geographically distributed team across India. How do we work at Saleshandy? We use a quarterly KPI framework to define clear business goals and measure our progress effectively. While KPIs focus on measuring the success of business goals, we also incorporate elements of the OKR methodology for setting goals and driving strategic initiatives. We prioritize customer satisfaction, ensuring that our products and services consistently meet and exceed customer expectations. We draw inspiration from successful bootstrapped SaaS companies such as Ahrefs, 37Signals, Close, VWO, Gong, and HubSpot. We believe in building great products and sustainable businesses for the long term. You would be directly working with... Anil (CMO, with Saleshandy for 7+ years). Safe to say, he is passionate about what he does. Our Cold Emailing Approach: Iterate quickly on feedback Attention to detail Concise and impactful Action-oriented content Show, don’t just tell Excellent reader experience Tools we use: Cold Emailing: Saleshandy Marketing: Ahrefs, SEMrush, Google Analytics, Microsoft clarity Product Marketing: Mixpanel, Customer.io Project Management: Basecamp Social Media: Shield, Publer, Other Perks: Personal Development — an annual budget for books, courses, and conferences Medical Insurance — We offer health insurance allowance to all teammates Annual team retreats — To amp up the entire team's energy every year, we take a retreat. you will decide the place. So, think you're a good fit? Then let's roll. Step 1: You apply for the job (with your current portfolio). Step 2: Quick call with the HR folks Step 3: First round with Anil Salvi (CMO) Step 4: Work on a small assignment. Step 5: Second round interview to gauge if you are a good culture fit. Step 6: Job Offer (contingent on the above steps) and welcome to the ikigai tribe! Show more Show less

Hey there, future Product Marketer Are you obsessed with how products work and how users adopt them? Do you love writing crisp, engaging content and translating product features into real user value? If yes, we’ve got something exciting for you. Saleshandy is a leading SaaS-based cold email outreach software that helps SDRs scale their email outreach and enhance deliverability. With 70% of our customers based in the US and UK, we are a globally recognized brand that enables sales teams to generate meetings consistently and productively. We've been profitable since 2016, and are scaling from $1M to $5M ARR. Now, we’re looking for a Product Marketing Executive who’s ready to grow fast, own real projects, and make an impact. What You'll Do: Become the voice of the product: Understand what we’re building, why we’re building it, and how it solves real user problems. Make launches memorable: Work on go-to-market messaging, feature pages, in-app announcements, and emails that get noticed. Drive activation and adoption: Turn signups into fans by creating guides, use cases, and walkthroughs that help users get to value. Create conversion-worthy content: Help write customer stories, sales enablement content, and product updates that excite users. Collaborate cross-functionally: Be the bridge between product, growth, and customer success. Dig into the market: Research competitors, trends, and user behavior to sharpen our positioning. What are we looking for? You have 1+ years of experience in product marketing, doing launches and increasing activation and adoption of the product. You love writing. You can explain complex ideas in a simple, human way. You are curious about SaaS—how it works, what users want, and how to grow it. You enjoy working with product, design, and support teams to bring ideas to life. You have an analytical mindset, and you are good at user data analytics and gathering insights. Why This Role is Different You’ll work closely with the product team, not just the marketing team. You’ll get hands-on experience launching features and seeing direct impact on metrics. You’ll grow fast — we encourage experimentation, ownership, and learning. You’ll be part of a scaling SaaS company, not a giant org with 10 layers of approval. Perks & Benefits Annual team retreats Health insurance allowance Personal development budget Flexible hours & async culture Our Hiring Process Apply with your resume and portfolio (writing samples welcome!) Short intro chat with Aditi (Senior Product Marketing Specialist) Complete a small assignment Final culture-fit interview Offer + Welcome to the Ikigai Tribe Show more Show less

What’s the Gig? Love building smooth, fast, and intuitive user interfaces? As an SDE-1 Frontend Engineer at Saleshandy, you’ll be shaping how users interact with our product daily. We run 30+ microservices and handle complex data flows, you’ll help make all of that accessible and delightful on the frontend. We work with React.js, TypeScript, component-based architecture, and modern build tools. You’ll ship real features, learn fast, and work with engineers who care deeply about user experience and code quality. What You’ll Do Collaborate with backend and design teams to ship end-to-end features Build reusable, scalable UI components using React.js and TypeScript Integrate APIs and handle complex data flows with clean state management (Redux, Context, etc.) Optimize for performance and responsiveness across devices Debug UI issues, browser inconsistencies, and edge cases Write unit tests and participate in code reviews to uphold quality What We’re Looking For 1–2 years of experience with React.js and JavaScript/TypeScript Good understanding of component lifecycle, hooks, and async rendering Comfortable working with REST APIs and basic data validation on the client side Eager to learn modern practices like code-splitting, lazy loading, and testing Why You’ll Love It Here You’ll build features that thousands of users rely on every day Work with a supportive team and modern stack (React, design systems) Learn fast, experiment freely, and grow into a stronger frontend engineer Enjoy a flexible culture, competitive pay, and clear growth path to SDE-2 Come build delightful interfaces at Saleshandy, let’s create something users love! ❤️ Show more Show less

We’re looking for a Community Manager who knows how to make conversations happen, keep communities active, and turn users into loyal fans. At Saleshandy, we’re building the cold email platform of the future. We help businesses book more meetings, get more replies, and grow faster—without the manual work. Since 2016, we’ve grown into a profitable, SaaS company with 65+ team members across India. Your job? Build a strong online community that drives conversations, helps customers, and supports our growth. What you’ll do Community Engagement Build and run strategies to grow and engage the community. Manage our Slack and social media communities. Keep the community active, helpful, and fun. Start conversations, respond quickly, and make sure members feel heard and included. Content & Events Create posts, short videos, and interactive content to engage users. Host virtual events, webinars, and community calls. Share updates and wins from the community across channels. Feedback & Collaboration Monitor community questions, issues, and trends Share useful insights with product, support, and marketing teams. Gather feedback and ideas from members and pass them to relevant teams. Collaborate with internal teams to keep messaging consistent. Moderation & Management Write and enforce clear community guidelines. Handle conflicts and resolve issues professionally. Identify active members and turn them into product advocates. Reporting & Improvement Track key metrics like member growth, engagement, and sentiment. Share weekly/monthly reports with clear action points. Stay updated on best practices, tools, and community trends. You should apply if you: Have 1–3 years of experience managing online communities or social media (SaaS experience is a plus). Are a clear communicator with strong writing skills. Know how to manage conversations and keep communities active. Are good at solving problems and keeping discussions respectful. Are organized, proactive, and work well without constant supervision. Know how to use Slack, LinkedIn, Twitter, analytics tools, and community platforms. Why join Saleshandy? Growing SaaS company on a path from $2M to $5M ARR. Challenging roles with real impact. Learn and grow directly with the CMO, founders, and a strong marketing team. How we work We use KPIs and OKRs to set and track goals. Customer feedback drives decisions. We’re inspired by companies like Ahrefs, Close, Gong, and 37Signals. We focus on building a solid product and a long-term business. Tools you’ll use Community: Slack, Twitter, LinkedIn Marketing: Ahrefs, SEMrush, Google Analytics Product & CRM: Mixpanel, Customer.io, Saleshandy Project Management: Basecamp Social Media: Publer, Shield Perks Annual learning budget for courses, books, and conferences. Health insurance. Yearly team retreat—you help decide where. Ready to apply? Step 1: Send in your resume and portfolio/work samples Step 2: Interview with Anil (CMO) Step 3: Short async assignment Step 4: Final round for cultural fit Step 5: Offer 🎉 Show more Show less

What s the Gig Love building smooth, fast, and intuitive user interfacesAs an SDE-1 Frontend Engineer at Saleshandy , you ll be shaping how users interact with our product daily. We run 30+ microservices and handle complex data flows, you ll help make all of that accessible and delightful on the frontend. We work with React.js , TypeScript, component-based architecture, and modern build tools. You ll ship real features, learn fast, and work with engineers who care deeply about user experience and code quality. What You ll Do Collaborate with backend and design teams to ship end-to-end features Build reusable, scalable UI components using React.js and TypeScript Integrate APIs and handle complex data flows with clean state management (Redux, Context, etc.) Optimize for performance and responsiveness across devices Debug UI issues, browser inconsistencies, and edge cases Write unit tests and participate in code reviews to uphold quality What We re Looking For 1-2 years of experience with React.js and JavaScript/TypeScript Good understanding of component lifecycle, hooks, and async rendering Comfortable working with REST APIs and basic data validation on the client side Eager to learn modern practices like code-splitting, lazy loading, and testing Why You ll Love It Here You ll build features that thousands of users rely on every day Work with a supportive team and modern stack (React, design systems) Learn fast, experiment freely, and grow into a stronger frontend engineer Enjoy a flexible culture , competitive pay , and clear growth path to SDE-2 Come build delightful interfaces at Saleshandy, let s create something users love!

We re looking for a Community Manager who knows how to make conversations happen, keep communities active, and turn users into loyal fans. At Saleshandy , we re building the cold email platform of the future. We help businesses book more meetings, get more replies, and grow faster without the manual work. Since 2016, we ve grown into a profitable, SaaS company with 65+ team members across India. Your jobBuild a strong online community that drives conversations, helps customers, and supports our growth. What you ll do Community Engagement Build and run strategies to grow and engage the community. Manage our Slack and social media communities. Keep the community active, helpful, and fun. Start conversations, respond quickly, and make sure members feel heard and included. Content Events Create posts, short videos, and interactive content to engage users. Host virtual events, webinars, and community calls. Share updates and wins from the community across channels. Feedback Collaboration Monitor community questions, issues, and trends Share useful insights with product, support, and marketing teams. Gather feedback and ideas from members and pass them to relevant teams. Collaborate with internal teams to keep messaging consistent. Moderation Management Write and enforce clear community guidelines. Handle conflicts and resolve issues professionally. Identify active members and turn them into product advocates. Reporting Improvement Track key metrics like member growth, engagement, and sentiment. Share weekly/monthly reports with clear action points. Stay updated on best practices, tools, and community trends. You should apply if you: Have 1-3 years of experience managing online communities or social media (SaaS experience is a plus). Are a clear communicator with strong writing skills. Know how to manage conversations and keep communities active. Are good at solving problems and keeping discussions respectful. Are organized, proactive, and work well without constant supervision. Know how to use Slack, LinkedIn, Twitter, analytics tools, and community platforms. Why join Saleshandy Growing SaaS company on a path from $2M to $5M ARR. Challenging roles with real impact. Learn and grow directly with the CMO, founders, and a strong marketing team. How we work We use KPIs and OKRs to set and track goals. Customer feedback drives decisions. We re inspired by companies like Ahrefs, Close, Gong, and 37Signals. We focus on building a solid product and a long-term business. Tools you ll use Community: Slack, Twitter, LinkedIn Marketing: Ahrefs, SEMrush, Google Analytics Product CRM: Mixpanel, Customer.io, Saleshandy Project Management: Basecamp Social Media: Publer, Shield Perks Annual learning budget for courses, books, and conferences. Health insurance. Yearly team retreat you help decide where. Ready to apply Step 1: Send in your resume and portfolio/work samples Step 2: Interview with Anil (CMO) Step 3: Short async assignment Step 4: Final round for cultural fit Step 5: Offer

Hey there! 👋 Glad you found this JD—trust me, it’s worth reading till the end! If you love solving problems, helping customers, and working with a global SaaS company that’s growing fast, you’re in the right place. About Saleshandy We’re building a future-ready outreach platform that eliminates manual work and helps businesses generate more leads—efficiently and at scale. Bootstrapped yet profitable since 2016, we’re a 65+ member team serving 4,000+ customers worldwide. Our customer team is expanding! If you have a customer-first mindset, love engaging via chat & email, and want to be part of a fast-paced, problem-solving squad—we need YOU! What You’ll Be Doing Assist customers via chat & email—solving issues and making their journey smooth Conduct live sessions & onboarding calls to guide users through the platform Educate customers on features, best practices & potential upgrades Troubleshoot technical issues and provide quick, effective solutions Be a problem-solver—identify pain points & work with the team to improve user experience Drive customer retention—proactively help users succeed with our product Work cross-functionally with product, sales & marketing to enhance our offering What Makes You a Great Fit? Excellent communication (especially written) & problem-solving skills Experience in chat/email support & handling queries effectively Passion for helping customers & a growth mindset Ability to simplify complex topics & explain them in a user-friendly way Self-motivated, proactive & adaptable to new tools and tech Familiarity with customer success & retention strategies is a bonus! Why Join Saleshandy? Work with customers across the globe Growth opportunities—scale into leadership roles as we expand Open culture—your ideas matter! Personal development budget for books, courses & conferences Health insurance allowance for peace of mind Annual team retreats—last one was in Udaipur! The Hiring Process 1️. Apply & answer pre-screening questions (Be yourself!) 2️. Chat with the Hiring Manager 3️. Work on a small assignment 4️. Final call with the Reporting Manager 5️. Job offer & welcome to the Ikigai tribe! Show more Show less

Hey, At Saleshandy , we re building the sales engagement platform of the future. Our goal is to eliminate manual processes and help companies generate more replies, book more meetings, and accelerate lead generation. Since our founding in 2016, we ve grown to become a profitable, team of 65+ high-performing and happy individuals dedicated to building a product our customers love. Are you passionate about SEO and digital marketing This is not your usual job description, where roles and responsibilities leave you guessing about what you ll be doing. Here, we ll tell you exactly what you re getting into, and you decide if we re worthy of your application. As an SEO Executive, you ll work closely with our marketing team to help optimize our website and blogs. Your contributions will have a direct impact on our growth and visibility. Here s what you ll focus on: 1. Building high-quality backlinks using guest posts, outreach, and other white-hat methods. 2. Supporting the creation and execution of scalable link-building strategies. 3. Identifying and reaching out to relevant blogs, websites, and forums for link opportunities. 4. Managing outreach via social platforms, email, and niche communities. 5. Building lasting relationships with publishers, editors, and marketers. 6. Monitoring backlink quality and suggesting improvements. 7. Staying updated on Google algorithm changes and off-page SEO best practices. 8. Collaborating with the SEO and content teams to align efforts. 9. Preparing weekly and monthly reports on outreach performance and backlink health. 10. Managing inbound requests for guest posting or backlink exchanges. 11. Assisting in technical SEO tasks such as improving page speed, internal linking, and site structure. You should: 1. Have a minimum of 1 year of hands-on experience in link building and off-page SEO activities. 2. Be genuinely interested in SEO, digital marketing, and building impactful strategies. 3. Have basic knowledge of SEO principles and tools like Ahrefs, SEMrush, or Google Analytics (prior experience is a bonus but not mandatory). 4. Possesses strong communication and relationship-building skills. 5. Have a keen eye for detail and the ability to learn quickly. 6. Be comfortable working in a dynamic, collaborative environment. Why should you join Saleshandy 1. Work at a growing SaaS company with a journey from $1M to $5M ARR! 2. Gain hands-on experience in SEO and marketing. 3. Learn from marketing experts who are passionate about their work. 4. Collaborate with like-minded, growth-oriented teammates. 5. Be part of a geographically distributed and vibrant team across India. How do we work at Saleshandy 1. We adopt the OKRs methodology to define business goals and measure progress. 2. Our content marketing approach is inspired by companies like Ahrefs and 37Signals . 3. We re passionate about building great products for the long term. You ll collaborate directly with: 1. Akash (Associate Growth Marketing Manager) 2. Rachna (Content Marketing Manager) 3. Mohit (Growth Marketer) 4. Anil (CMO) Tools you ll use: 1. SEO Marketing: Ahrefs, SEMrush, Google Analytics, Microsoft Clarity 2. Product Marketing: Mixpanel, Customer.io 3. Project Management: Basecamp Other perks: 1. Personal development: An annual budget for books, courses, and conferences. 2. Medical Insurance: Health insurance allowance for teammates. 3. Annual team retreats: Help decide the destination for our yearly retreat! What s next Step 1: Apply for the position (share your resume and any relevant projects). Step 2: Quick call with Mohit Step 3: First round with Akash Step 4: Work on a small assignment to showcase your understanding Step 5: Final interview to assess your culture fit Step 6: Welcome to the ikigai tribe!

Hey, At Saleshandy, we’re building the sales engagement platform of the future. Our goal is to eliminate manual processes and help companies generate more replies, book more meetings, and accelerate lead generation. Since our founding in 2016, we’ve grown to become a profitable, team of 65+ high-performing and happy individuals dedicated to building a product our customers love. Are you passionate about SEO and digital marketing? This is not your usual job description, where roles and responsibilities leave you guessing about what you’ll be doing. Here, we’ll tell you exactly what you’re getting into, and you decide if we’re worthy of your application. As an SEO Executive, you’ll work closely with our marketing team to help optimize our website and blogs. Your contributions will have a direct impact on our growth and visibility. Here’s what you’ll focus on: Building high-quality backlinks using guest posts, outreach, and other white-hat methods. Supporting the creation and execution of scalable link-building strategies. Identifying and reaching out to relevant blogs, websites, and forums for link opportunities. Managing outreach via social platforms, email, and niche communities. Building lasting relationships with publishers, editors, and marketers. Monitoring backlink quality and suggesting improvements. Staying updated on Google algorithm changes and off-page SEO best practices. Collaborating with the SEO and content teams to align efforts. Preparing weekly and monthly reports on outreach performance and backlink health. Managing inbound requests for guest posting or backlink exchanges. Assisting in technical SEO tasks such as improving page speed, internal linking, and site structure. You should: Have a minimum of 1 year of hands-on experience in link building and off-page SEO activities. Be genuinely interested in SEO, digital marketing, and building impactful strategies. Have basic knowledge of SEO principles and tools like Ahrefs, SEMrush, or Google Analytics (prior experience is a bonus but not mandatory). Possesses strong communication and relationship-building skills. Have a keen eye for detail and the ability to learn quickly. Be comfortable working in a dynamic, collaborative environment. Why should you join Saleshandy? Work at a growing SaaS company with a journey from $1M to $5M ARR! Gain hands-on experience in SEO and marketing. Learn from marketing experts who are passionate about their work. Collaborate with like-minded, growth-oriented teammates. Be part of a geographically distributed and vibrant team across India. How do we work at Saleshandy? We adopt the OKRs methodology to define business goals and measure progress. Our content marketing approach is inspired by companies like Ahrefs and 37Signals. We’re passionate about building great products for the long term. You’ll collaborate directly with: Akash (Associate Growth Marketing Manager) Rachna (Content Marketing Manager) Mohit (Growth Marketer) Anil (CMO) Tools you’ll use: SEO & Marketing: Ahrefs, SEMrush, Google Analytics, Microsoft Clarity Product Marketing: Mixpanel, Customer.io Project Management: Basecamp Other perks: Personal development: An annual budget for books, courses, and conferences. Medical Insurance: Health insurance allowance for teammates. Annual team retreats: Help decide the destination for our yearly retreat! What’s next? Step 1: Apply for the position (share your resume and any relevant projects). Step 2: Quick call with Mohit Step 3: First round with Akash Step 4: Work on a small assignment to showcase your understanding Step 5: Final interview to assess your culture fit Step 6: Welcome to the ikigai tribe! Show more Show less

At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally, and customer success is our growth engine. We’re hiring a Customer Success Manager to lead our most strategic customer relationships. This isn’t just account maintenance — it’s about deeply understanding their business goals, building long-term partnerships, and driving continuous growth. If you’ve led success plans, worked across functions, and driven product adoption with decision-makers — this role is for you. 🎯 What You’ll Own Key Relationship Management – Build strong, consultative relationships with strategic accounts and become their go-to partner. Success Planning – Align with customers’ goals and design success plans that drive real, measurable outcomes. Growth Enablement – Unlock adoption and help accounts grow by guiding them to high-impact features and workflows. Retention Ownership – Pre-empt risks, resolve blockers, and ensure accounts continue to find value with Saleshandy. Cross-Functional Collaboration – Work closely with product, onboarding, and support teams to drive a seamless customer experience. ✅ You’re a Great Fit If... > You’ve managed B2B SaaS customer relationships with a focus on long-term success. > You think like an advisor — understanding business goals, not just support issues. > You can hold strategic conversations, read between the lines, and unblock users fast. > You know how to drive adoption and engagement in complex accounts. > Bonus: You’ve worked with sales, marketing, or outreach tools and teams. 🚀 Why Join Saleshandy: High Ownership – Direct impact on company revenue. Career Growth – Leadership path as we scale to 10,000+ customers. Global Exposure – Work with businesses across the US, Europe & APAC. Supportive Culture – Fast-moving team with strong values and zero red tape. Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup. ⚡ Next Steps: Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role. Short intro call with our CS lead. Short take-home task to showcase your thinking. Final call to align goals, expectations, and culture fit. Offer & onboarding 🎉 Show more Show less

At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally. Onboarding is our first shot at delight — and we don’t take that lightly. We’re looking for an Onboarding Specialist who can turn new users into power users — fast. This isn’t a hand-holding role. It’s about educating, enabling, and empowering customers to get real value from Day 1. If you’ve owned onboarding journeys, improved time-to-value, or helped drive early adoption — let’s talk. 🎯 What You’ll Own Churn Reduction (Voluntary + Delinquent) – Own retention KPIs. Save accounts on the edge, reduce failed payments, and recover at-risk MRR. Risk Detection & Flagging – Monitor product usage, login frequency, billing behavior, and engagement patterns to detect red signals early. Success Plans for At-Risk Accounts – Build 1:1 success plans with clear milestones for accounts struggling with adoption or value realization. Proactive Outreach – Personally engage users showing low activity, cancellation intent, or failed onboarding. Save Campaigns – Craft recovery strategies, personalized win-back emails, and alternative solutions to retain high-potential users. Retention Strategy – Collaborate with onboarding, product, and support to build scalable, repeatable playbooks for churn prevention. Feedback Loops – Document exit reasons, surface friction points, and help product + growth teams prioritize based on risk data. ✅ You’re a Great Fit If... You’ve worked in a SaaS CS or support role where churn reduction was your responsibility — not just your metric. You know how to spot subtle signs of drop-off and act fast. You’re empathetic, data-driven, and relentless in turning things around. You’ve written save emails, retention campaigns, or manually revived failing accounts. You’re comfortable with HubSpot, Stripe, Intercom, or retention tools like Churnkey, Basecamp, Chartmogul, Intercom, . Bonus: You’ve seen success with users who didn’t “get” the product at first but became long-term champions. 🚀 Why Join Saleshandy: High Ownership – Direct impact on company revenue. Career Growth – Leadership path as we scale to 10,000+ customers. Global Exposure – Work with businesses across the US, Europe & APAC. Supportive Culture – Fast-moving team with strong values and zero red tape. Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup. ⚡ Next Steps: Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role. Short intro call with our CS lead. Short take-home task to showcase your thinking. Final call to align goals, expectations, and culture fit. Offer & onboarding 🎉 Show more Show less

At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally. Onboarding is our first shot at delight — and we don’t take that lightly. We’re looking for an Onboarding Specialist who can turn new users into power users — fast. This isn’t a hand-holding role. It’s about educating, enabling, and empowering customers to get real value from Day 1. If you’ve owned onboarding journeys, improved time-to-value, or helped drive early adoption — let’s talk. 🎯 What You’ll Own First 30 Days – Run fast-paced, value-driven onboarding calls. Setup → Activation → First win. Personalised Journeys – Tailor onboarding for SMBs, agencies, and founders with different goals. Proactive Engagement – Monitor usage, follow up on drop-offs, unblock adoption. Churn Prevention – Spot early red flags and loop in retention/CS teams before it's too late. Feedback Loop – Relay onboarding friction to product, content, and success for improvement. ✅ You’re a Great Fit If... You’ve worked in SaaS onboarding or customer-facing roles (1–2 years). You understand cold outreach and outbound workflows (or can learn fast). You’re a clear communicator with high empathy and structured thinking. You don’t wait to be told — you anticipate and act. Bonus: You've worked with tools like Loom, Intercom, Basecamp, MixPanel, Metabase or any CRM. 🚀 Why Join Saleshandy: High Ownership – Direct impact on company revenue. Career Growth – Leadership path as we scale to 10,000+ customers. Global Exposure – Work with businesses across the US, Europe & APAC. Supportive Culture – Fast-moving team with strong values and zero red tape. Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup. ⚡ Next Steps: Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role. Short intro call with our CS lead. Short take-home task to showcase your thinking. Final call to align goals, expectations, and culture fit. Offer & onboarding 🎉 Show more Show less

Hey, If you’re someone who types faster than they talk, can troubleshoot in your sleep, and finds joy in writing FAQs that actually help — you’ll feel right at home here. As a Customer Support Executive at Saleshandy, you’ll be the go-to guide for 4,000+ users, helping them thrive with our outreach platform. You'll juggle live chats, improve our help center, and turn customer questions into product gold. Bonus: you’ll also get to play with cool AI tools. Why this role rocks (EVP) Purpose You’ll be the voice (or rather, the fingers) behind the scenes helping customers succeed every day — and you'll see the direct impact of your work. Growth This isn’t a dead-end support gig. We’re scaling fast, and you’ll grow with us. Think team lead, CS ops, customer education — your ambition sets the path. Motivators Perfect for someone who thrives on quick wins, loves diving into SaaS products, and gets a kick out of helping people figure things out (even when they swear they already tried turning it off and on again). Major Objectives Own the Live Chat Game Within 90 days, handle 85%+ of customer chats and emails with <2-min response time and <30-min resolution. Keep CSAT at 90% or higher. Automate smarter replies using Intercom’s AI tools. Build a Help Center Worth Bookmarking Rewrite or create 25+ killer FAQ articles by end of Q2. Use feedback and analytics to power smarter chatbot replies and reduce repeat tickets. Turn Support into Product Fuel Every week, send Product and Tech a hotlist of customer trends, bugs, and brilliant feature requests. Use tagging, AI clustering, or a bit of magic to back it all up. Critical Subtasks Audit Support Operations (Days 1–60) Evaluate workflows, ticket types, and tool usage. Share 3+ actionable fixes to improve efficiency. [AI-supported] Launch 30-60-90 Day Ramp Plan Master tools and product. Handle tickets independently by Day 60. Start mentoring peers by Day 90. Collaborate Cross-Functionally Join bi-weekly syncs with Product and Sales. Track shared tasks to improve FAQ and feature adoption. [AI-supported] Run Product Walkthroughs Lead 4+ sessions/month. Track impact on product usage and share insights with support leads. Lead Strategic CSAT Project Pilot an automated CSAT tracking improvement using AI tools. Deliver measurable results by end of Q2. [AI-supported] Handle Escalations & Outages Be available for urgent issues. Deliver reports within 48 hrs post-incident with root cause and fixes. Continuously Integrate AI Within 90–180 days, identify tasks to automate with AI, run pilots, and report improvements. [AI-integrated] Culture + Vibes We’re lean, fast, and allergic to corporate fluff. You’ll get autonomy, feedback, and endless learning — plus teammates who obsess over doing right by the customer. If you’re coachable, curious, and cool under pressure, you’ll crush it here. Perks Personal Development — an annual budget for books, courses, and conferences Medical Insurance — we offer health insurance allowance to all teammates Annual team retreats — to amp up the entire team's energy every year, we take a retreat and you will decide on the place. So, think you’re a good fit? Then let’s roll. Step 1: Hit Apply, Answer pre-screening questions being yourself. Step 2: Call with the Hiring Manager. Step 3: Work on a small assignment. Step 4: Call with the Reporting Manager. Step 5: Job Offer and welcome to the ikigai tribe! Show more Show less

Hey, At Saleshandy, we're building the sales engagement platform of the future. We're building a product toward eliminating manual processes and helping companies generate more replies/book more meetings / generate leads (faster). Since our founding in 2016, we've grown to become a profitable, 100% geographically dispersed team of 65+ high-performing happy people who are dedicated to building a product that our customers love. Are you a Content Marketing Enthusiast? This is not a usual job description where after reading the roles and responsibilities you are still unclear about the work you’ll be doing and how your contributions will impact the customers. Here, we’ll tell you exactly what you’re getting into and you decide for yourself if we’re worthy of your application. Deal? Let’s do it! What you will be doing? Create actionable/thought leadership content to help sales professionals & lead generation reps to build scalable & repeatable revenue pipeline Coming up with new ideas for content pieces. Collaborate with the SEO & product marketing team to increase conversion rates e.g. Signups to MQLs, MQLs to PQLs Build a brand consistency (voice/tone)across the blog & medium i.e websites, email marketing, social presence, branding Work closely with a range of cross-functional teams and develop a market strategy. Flexibility in working with content writing, content strategizing, and other business requirements. Create content tailored to our marketing objectives, strategies & Campaigns. Be the bar-raiser for the overall content experience You Should... Have a customer-focused mindset Have a minimum 0-1.5 years of content writing experience Have a deep understanding of SEO & technical aspects of content marketing Think about long-term relationships e.g. 10+ years Believes and demonstrates craftsmanship Genuinely interested in doing the impactful work Be detail-oriented, organized, and great at oral/written communication. Be self-motivated and comfortable with responsibility. Have high standards of ethics, UX and quality Be a continuous learner Be growth-minded Why should you join Saleshandy? Growing SaaS company on a journey from $2M to $5M ARR! Challenging roles to meet the changing needs of our customers. This role allows you to create impact beyond content marketing i.e. Product marketing strategy and positioning. Learning opportunities to turn yourself into a Content Marketing leader. Work closely with Growth Marketing Leaders. Work with like-minded growth-oriented teammates. The young and geographically distributed team across India. How do we work at Saleshandy? We've adopted the OKRs methodology to define the business goals and measure progress. Our content marketing process is loosely based on Marketo, Ahrefs’s way of marketing. We're very much inspired by bootstrapped SaaS companies like Ahrefs, 37Signals, Close, VWO We believe in building great products and businesses in the long term. You would be directly working with... Anil (Chief Marketing Officer, with Saleshandy for 7+ years) & Dhruv (Co-founder) Our Content Taste: Iterate fast on early feedback Attention to detail Deep. Easy. Effective. Content for use-cases Content that fosters actions Don’t tell the show Great reader experience SaaS content marketers we admire are cognism.com and crayon.co/blog, Avoma, Basecamp, Backlinko Tools we use: Marketing: Ahrefs, SEMrush, Google Analytics, Microsoft clarity Product Marketing: Mixpanel, Customer.io Project Management: Basecamp Other Perks: Personal Development — an annual budget for books, courses, and conferences Medical Insurance — we offer health insurance allowance to all teammates Annual team retreats — to amp up the entire team's energy every year, we take a retreat and you will decide on the place. So, think you’re a good fit? Then let’s roll. Step 1: You apply for the job (with your current portfolio). Step 2: First round with Rachna (Marketing Manager). Step 3: Work on a small assignment. Step 4: Second round interview to gauge if you are a good culture fit. Step 5: Job Offer (contingent on the above steps) and welcome to the ikigai tribe! Show more Show less

Hey, If you re someone who types faster than they talk, can troubleshoot in your sleep, and finds joy in writing FAQs that actually help you ll feel right at home here. As a Customer Support Executive at Saleshandy, you ll be the go-to guide for 4,000+ users, helping them thrive with our outreach platform. Youll juggle live chats, improve our help center, and turn customer questions into product gold. Bonus: you ll also get to play with cool AI tools. Why this role rocks (EVP) Purpose You ll be the voice (or rather, the fingers) behind the scenes helping customers succeed every day and youll see the direct impact of your work. Growth This isn t a dead-end support gig. We re scaling fast, and you ll grow with us. Think team lead, CS ops, customer education your ambition sets the path. Motivators Perfect for someone who thrives on quick wins, loves diving into SaaS products, and gets a kick out of helping people figure things out (even when they swear they already tried turning it off and on again). Major Objectives 1. Own the Live Chat Game Within 90 days, handle 85%+ of customer chats and emails with 2. Build a Help Center Worth Bookmarking Rewrite or create 25+ killer FAQ articles by end of Q2. Use feedback and analytics to power smarter chatbot replies and reduce repeat tickets. 3. Turn Support into Product Fuel Every week, send Product and Tech a hotlist of customer trends, bugs, and brilliant feature requests. Use tagging, AI clustering, or a bit of magic to back it all up. Critical Subtasks 1. Audit Support Operations (Days 1-60) Evaluate workflows, ticket types, and tool usage. Share 3+ actionable fixes to improve efficiency. [AI-supported] 2. Launch 30-60-90 Day Ramp Plan Master tools and product. Handle tickets independently by Day 60. Start mentoring peers by Day 90. 3. Collaborate Cross-Functionally Join bi-weekly syncs with Product and Sales. Track shared tasks to improve FAQ and feature adoption. [AI-supported] 4. Run Product Walkthroughs Lead 4+ sessions/month. Track impact on product usage and share insights with support leads. 5. Lead Strategic CSAT Project Pilot an automated CSAT tracking improvement using AI tools. Deliver measurable results by end of Q2. [AI-supported] 6. Handle Escalations & Outages Be available for urgent issues. Deliver reports within 48 hrs post-incident with root cause and fixes. 7. Continuously Integrate AI Within 90-180 days, identify tasks to automate with AI, run pilots, and report improvements. [AI-integrated] Culture + Vibes We re lean, fast, and allergic to corporate fluff. You ll get autonomy, feedback, and endless learning plus teammates who obsess over doing right by the customer. If you re coachable, curious, and cool under pressure, you ll crush it here. Perks Personal Development an annual budget for books, courses, and conferences Medical Insurance we offer health insurance allowance to all teammates Annual team retreats to amp up the entire teams energy every year, we take a retreat and you will decide on the place. So, think you re a good fit? Then let s roll. Step 1: Hit Apply, Answer pre-screening questions being yourself. Step 2: Call with the Hiring Manager. Step 3: Work on a small assignment. Step 4: Call with the Reporting Manager. Step 5: Job Offer and welcome to the ikigai tribe!