Customer Success Manager (Revenue)

Job Description

At Saleshandy, we help businesses scale outbound sales with automation, personalisation, and precision. We’re a fast-growing, bootstrapped SaaS company trusted by 4,000+ customers globally, and customer success is our growth engine. We’re hiring a Customer Success Manager to lead our most strategic customer relationships. This isn’t just account maintenance — it’s about deeply understanding their business goals, building long-term partnerships, and driving continuous growth. If you’ve led success plans, worked across functions, and driven product adoption with decision-makers — this role is for you. 🎯 What You’ll Own Key Relationship Management – Build strong, consultative relationships with strategic accounts and become their go-to partner. Success Planning – Align with customers’ goals and design success plans that drive real, measurable outcomes. Growth Enablement – Unlock adoption and help accounts grow by guiding them to high-impact features and workflows. Retention Ownership – Pre-empt risks, resolve blockers, and ensure accounts continue to find value with Saleshandy. Cross-Functional Collaboration – Work closely with product, onboarding, and support teams to drive a seamless customer experience. ✅ You’re a Great Fit If... > You’ve managed B2B SaaS customer relationships with a focus on long-term success. > You think like an advisor — understanding business goals, not just support issues. > You can hold strategic conversations, read between the lines, and unblock users fast. > You know how to drive adoption and engagement in complex accounts. > Bonus: You’ve worked with sales, marketing, or outreach tools and teams. 🚀 Why Join Saleshandy: High Ownership – Direct impact on company revenue. Career Growth – Leadership path as we scale to 10,000+ customers. Global Exposure – Work with businesses across the US, Europe & APAC. Supportive Culture – Fast-moving team with strong values and zero red tape. Perks That Matter – Annual L&D budget, health coverage, paid retreats, flexible remote setup. ⚡ Next Steps: Apply with your CV + 2-3 lines on how you’ve driven revenue in a CS role. Short intro call with our CS lead. Short take-home task to showcase your thinking. Final call to align goals, expectations, and culture fit. Offer & onboarding 🎉 Show more Show less