At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Your Role Roadmap development: Develop a roadmap to guide development efforts. Gather and analyze customer feedback Backlog Management: Create, refine, and maintain the product backlog. Prioritise backlog items based on business value, customer needs, and technical feasibility. Ensure that backlog items are well-defined, clear, and actionable. Stakeholder Collaboration: Collaborate with stakeholders to prioritize requirements. Working with the Development Team: Clearly define user stories with acceptance criteria. Participate in Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives. Be available to answer questions, clarify requirements, and provide feedback. Accept or reject work based on defined acceptance criteria. Ensuring Value Delivery Ensure that each sprint delivers value to customers and the business. Measure product performance and user satisfaction to drive improvements. Adapt and iterate based on feedback and evolving priorities. Risk & Issue Management Identify risks and work with the team to mitigate them. Balance competing priorities to ensure smooth development. Continuous Improvement Stay up to date with Agile and industry best practices. Improve processes for better efficiency and collaboration. Qualifications: Experience: Minimum of 5 years of experience as a product owner, with a focus on software products. Education: Bachelor's degree in Computer Science, Engineering Skills: Strong analytical and problem-solving skills, excellent communication and presentation skills, and the ability to work effectively in a fast-paced environment. Technical Knowledge: Understanding of software development processes and technologies. Leadership: Proven ability to lead and motivate cross-functional teams. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! About the Team The Observability Platform team at SolarWinds builds the foundational APIs and services that power our next-generation observability products. On the Telemetry and Data APIs team, you'll be responsible for building the APIs at the core of our products, focusing specifically on our platform's data retrieval and analysis side. Your Role As a Software Engineer on the Telemetry and Data APIs team, you'll help shape how SolarWinds teams get data out of our platform. You'll be responsible for building scalable solutions to some of our most challenging technical problems while optimizing for ease of use and sustainability, all centered on data retrieval, querying, and analysis. Your Impact Design and implement high-performance APIs that enable efficient querying of billions of telemetry data points Architect solutions that help customers extract meaningful insights from complex observability data Lead technical initiatives to improve query performance, data accessibility, and response time Develop flexible data models that support diverse customer use cases and visualization needs Collaborate with product teams to build intuitive data access patterns that meet evolving customer needs Mentor junior engineers in API design and data retrieval best practices Your Experience We understand that the perfect candidate doesn't exist on paper. If you're passionate about building scalable data retrieval systems and have experience with some, but not all, of the technologies listed below, we still encourage you to apply. We value diverse perspectives, eagerness to learn, and the ability to solve complex problems over checking every box in a list of requirements. Demonstrated proficiency in designing and implementing robust software solutions using Java, Kotlin, Go, or similar languages Experience designing and building scalable APIs using technologies like GraphQL and REST Track record of working with observability products and understanding their unique data requirements Hands-on experience with graph databases for storing and querying complex relationship data Practical knowledge of time-series databases and their optimization techniques for telemetry data Applied understanding of statistical concepts as they relate to data analysis and visualization Proven ability to balance technical excellence with pragmatic solutions in a fast-paced environment We believe in empowering our team members to make a meaningful impact. If you’re passionate about creating great developer experiences and want to help shape the future of observability, we’d love to talk with you. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Overview We are a cloud-native observability platform with AIOps capabilities seeking a Senior Engineering Manager - Marketplace to spearhead our new e-commerce initiatives. In this role, you will build and scale a marketplace initially focused on internal product SKUs, with plans to incorporate third-party integrations. You will lead a small engineering team (4-5 engineers) – hiring and mentoring team members as needed – and drive both the technical architecture and business success of our marketplace offering. This position offers the opportunity to shape the marketplace from the ground up, defining best practices for high availability, security, and scalability in a modern cloud environment. Key Responsibilities Architect & Develop the Marketplace: Design and implement a scalable, high-performance marketplace platform that supports the company’s internal SKUs (product offerings) and is extensible to third-party integrations in the future. Technical Leadership & Team Management: Lead a small engineering team of 4-5 developers, providing mentorship and guidance. Take responsibility for hiring and scaling the team as the marketplace grows. Roadmap Ownership: Own the technical roadmap for the marketplace. Balance strategic business objectives with pragmatic engineering execution, ensuring timely delivery of features that drive value. Cross-Functional Collaboration: Work closely with product management, UX/design, and go-to-market teams to define requirements and prioritize features. Translate business needs into technical solutions and ensure alignment across departments. High Availability & Reliability: Ensure the marketplace’s transaction processing systems are highly available and fault-tolerant. Implement monitoring and observability best practices to maintain uptime and performance. Payment Integration: Build and optimize integrations with payment platforms (such as Stripe) to handle billing, subscriptions, and transactions seamlessly. Ensure that payment workflows are secure and user-friendly. Security & Compliance: Design and implement best practices for security, data privacy, and compliance (e.g., PCI DSS) in a cloud-native environment. Regularly review and update the system architecture to protect customer and transaction data. Cloud-Native Architecture: Leverage distributed systems, microservices, and event-driven architectures to build a robust marketplace. Work across AWS and Azure cloud infrastructures, utilizing Kubernetes or similar technologies for deployment, and Terraform or Infrastructure-as-Code for environment management. Required Skills & Experience Strong Software Engineering Background: 8+ years of software development experience with a proven track record. Hands-on proficiency in Kotlin or Go is desired, as these are the primary languages used in our services. Distributed Systems & Cloud Expertise: Deep understanding of distributed systems and cloud-native architectures. Experience building and operating scalable microservices in production (preferably on AWS and/or Azure). Familiarity with observability platforms and practices (logging, monitoring, tracing) is essential. E-Commerce/Transactional Systems: Demonstrated experience developing e-commerce or transaction processing systems. Comfortable with payment gateways and financial workflows – experience with Stripe or similar payment platforms is highly preferred. Team Leadership & Scaling: Proven ability to lead and grow an engineering team. Experience hiring engineers, mentoring developers, and fostering a collaborative, high-performance team culture. Strong leadership and communication skills to coordinate across departments. Problem-Solving & Decision-Making: Excellent analytical and problem-solving abilities, especially in complex technical environments. Capable of making informed, high-impact decisions about architecture and design, and adept at prioritizing tasks for maximum business impact. Preferred Qualifications Domain Experience: Background in observability, monitoring, or AIOps platforms. Understanding the unique challenges and opportunities in the observability/AIOps domain will help drive marketplace relevance and innovation. Marketplace Ecosystems: Familiarity with third-party marketplace dynamics, integrations, and ecosystem building. Experience in establishing APIs or developer platforms for third parties to integrate their offerings is a plus. DevOps & Infrastructure: Experience with containerization and orchestration (Kubernetes), and managing infrastructure with code (Terraform or similar tools). Comfortable working with CI/CD pipelines and modern DevOps practices to ensure smooth deployment and operations. This is a high-impact role at the intersection of technology and business. The ideal candidate is both a visionary architect and a hands-on leader who can drive the marketplace initiative from concept to reality. If you are passionate about building platforms that scale, fostering talented engineering teams, and shaping the future of cloud-native observability with e-commerce integration, we encourage you to apply. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! As a Senior Staff User Experience Designer at SolarWinds, you will take ownership of designing intuitive, high-impact experiences for AI-driven tools within the SolarWinds Observability Platform. You will be responsible for a core AI-powered service within the platform, working closely with Product Management, Data Science, and Engineering to drive usability, efficiency, and customer satisfaction. We seek a highly experienced UX professional who can work independently, collaborate effectively, and contribute to our global design system. If you have a strong track record of designing AI-powered enterprise SaaS applications and are passionate about simplifying complex workflows, we’d love to hear from you. What You’ll Do Own the UX for a core AI-driven service within the SolarWinds Observability Platform, ensuring a seamless and intuitive experience for enterprise users. Collaborate cross-functionally with Product Owners, Engineers, Data Scientists, and Designers to create AI-enhanced user experiences. Design interfaces that effectively communicate AI-generated insights, predictions, and recommendations while maintaining user trust and transparency. Create detailed wireframes, prototypes, and design specifications for AI-driven workflows and automation. Leverage UX research and customer insights to inform design decisions and optimize AI-based interactions. Ensure design consistency and scalability by contributing to our component-based design system. Advocate for user-centered AI design principles, ensuring that AI features enhance rather than hinder usability. Work closely with developers and data scientists to oversee the implementation of AI-driven features and maintain quality. Mentor other designers, providing guidance on AI design best practices and strategy. What You Bring 7+ years of experience in UX or UI design for enterprise SaaS products, with experience in AI-driven applications preferred. Strong ability to design for complex workflows and data visualization, including AI-powered dashboards and predictive analytics. Experience designing AI interactions that balance automation with human oversight. High-fidelity wireframing and prototyping expertise using tools such as Figma, Sketch, or Zeplin. Proven ability to ship enterprise-grade product experiences, as shown in a strong portfolio. Expertise in systems thinking and component-based design, including design systems and UI patterns. Strong communication skills to present and justify AI design decisions to stakeholders. Comfortable working in Agile teams, iterating quickly based on feedback and user testing. Experience collaborating with engineering and data science teams to ensure AI implementation accuracy. Bonus Points for Experience designing developer tools, observability platforms, or incident management software. Previous work in B2B SaaS or fast-paced startups. Knowledge of ethical AI principles and designing for AI explainability and user control. Familiarity with machine learning concepts and data visualization for AI-driven insights. Knowledge of HTML, CSS, or front-end development concepts, though not required. Work Arrangement Hybrid role requiring a minimum of three days in the office and two days remote. Office location: Smartworks Sargod Imperial, 93, Field Marshal Cariappa Road, Bengaluru, Karnataka – 560025. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: The Revenue Operations Organization goal is to craft and maintain the mechanism necessary to accelerate SolarWinds GTM performance. This role will report to the Director of Rev Ops Strategy at SolarWinds. This role will help build out and be accountable for internal process design & documentation, system and workflow improvement, and cadenced functional planning. The ideal candidate should have a growth mindset, strategic thinking, as well as a passion for continuous improvement. Your Impact: Lead various Rev Ops initiatives to help drive revenue growth. Improve, design, implement, and document internal processes that accelerates the evolution of the GTM organization. Oversee customer & partner data capture, processing, and analysis and overall data governance. Analyze GTM systems and processes to identify areas of improvement. Contribute to the development and implementation of GTM strategies. Facilitate communication and collaboration between sales, marketing, and other cross-functional teams to ensure alignment and shared goals. Use Reports and Dashboards to drive data hygiene in CRM and other supporting systems. Partner collaboratively with Sales, Channel, Analytics, Data, Business Applications & IT to build priorities and roadmap of executional areas. Support the Director of Rev Ops strategy in gathering business requirements, troubleshooting system issues, building out POCs for systems transformation. Your Experience: Bachelor’s degree or equivalent experience required. Minimum 8 years of professional experience in sales operations, marketing operations, revenue operations, deal desk, sales enablement, data governance, or strategy. Strong experience in lead management preferred. Expertise in product, sales, channel & marketing organizations. Advanced proficiency with SFDC from a system & reporting perspective, SFDC certification is a plus. Proficiency with Tableau and Power BI. Proficiency with Microsoft excel is a must have skill. Ability to understand needs of various stakeholders and translate into an operational plan of execution. Ability to build relationships, influence and work collaboratively across multiple organizations, cross-functional partners, and stakeholders. Outstanding communication, interpersonal & presentation skills. Comfortable operating in a fast-paced, dynamic environment. High degree of responsibility and accountability. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: As part of the Revenue Operations team , you’ll play a key role in enabling and accelerating performance across our Go-to-Market (GTM) teams. This position reports to the Senior Manager of Channel Operations at SolarWinds. You’ll work closely with teams across the business to create insights, optimize processes, and drive strategic improvements, all while continuously learning and growing in a dynamic environment. Your Impact: Use data to uncover performance insights and trends that support the Channel Organization’s goals Develop clear outcomes and success metrics for initiatives across the channel function Create standardized dashboards and reporting tools to drive transparency and consistency Perform root cause analysis and recommend improvements across systems, processes, and data Collaborate closely with Sales, Channel, Analytics, Business Applications, and IT teams to align on business needs and deliver solutions Your Experience: 8+ years of experience in channel operations, sales operations, or a related field Strong understanding of channel ecosystems, partner programs, and sales models Ability to connect the dots between data and decision-making to support strategy and execution Proven track record in a fast-paced, evolving business environment Experience building strong working relationships with cross-functional teams Skilled in tools such as Tableau, Salesforce, Excel, and PowerPoint Able to turn stakeholder needs into structured, actionable plans An analytical mindset with the ability to explore data trends, identify drivers, and recommend solutions Excellent communication, presentation, and interpersonal skills Highly organized and detail-oriented Bachelor’s degree or equivalent professional experience SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Role: Staff Product Owner Location: Bangalore Overview: At SolarWinds, were a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you want to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Your Role: We are seeking for an experienced Product Owner to join our product development team in our Database Engineering Organization. This team is responsible for the development and maintenance of a suite of industry-leading database performance monitoring and related applications. This role will be ideal for an individual who excels in technical leadership and strategic thinking and bring to life product requirements that solve customer requirements and align with the Strategic Product Roadmap. In this role, you will work with our product management and GTM teams to manage the sprint backlogs for our teams to drive results and support our customers on their product journey. Key Responsibilities: Roadmap development: Develop a roadmap to guide development effort. Gather and analyse customer feedback Backlog Management: Create, refine, and maintain the product backlog. Prioritise backlog items based on business value, customer needs, and technical feasibility. Ensure that backlog items are well-defined, clear, and actionable. Stakeholder Collaboration: Collaborate with stakeholders to prioritise requirements. Working with the Development Team: Clearly define user stories with acceptance criteria. Participate in Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives. Be available to answer questions, clarify requirements, and provide feedback. Accept or reject work based on defined acceptance criteria. Ensuring Value Delivery Ensure that each sprint delivers value to customers and the business. Measure product performance and user satisfaction to drive improvements. Adapt and iterate based on feedback and evolving priorities. Risk & Issue Management Identify risks and work with the team to mitigate them. Balance competing priorities to ensure smooth development. Continuous Improvement Stay up to date with Agile and industry best practices. Improve processes for better efficiency and collaboration. Qualifications: Experience: Minimum of 5 years of experience as a product owner, with a focus on software products. Education: Bachelor's degree in Computer Science, Engineering Skills: Strong analytical and problem-solving skills, excellent communication and presentation skills, and the ability to work effectively in a fast-paced environment. Technical Knowledge: Understanding of software development processes and technologies. Leadership: Proven ability to lead and motivate cross-functional teams. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! We are seeking a talented and motivated Software Engineer to join our Observability Platform team. In this role, you’ll contribute to the design and development of scalable, resilient, and real-time observability solutions that help companies monitor and optimize their distributed systems. You’ll work with cutting-edge cloud infrastructure, distributed systems, and high-scale data processing, collaborating closely with cross-functional teams to deliver impactful solutions. Key Responsibilities: System Development: Design, develop, and maintain components of our observability platform using Kotlin and/or Java. Distributed Systems: Implement high-volume telemetry data processing systems, ensuring scalability, performance, and reliability. Code Quality & Best Practices: Write clean, efficient, and maintainable code, adhering to industry best practices and participating in code reviews. Collaboration: Work closely with product managers and senior engineers to deliver features aligned with business goals and technical requirements. Troubleshooting & Optimization: Identify and resolve performance bottlenecks in distributed systems and improve platform resilience. Continuous Improvement: Contribute to technical discussions, architecture decisions, and process improvements within the team. Required Skills and Experience: Experience: 3+ years of software engineering experience, preferably in distributed systems or observability platforms. Programming Languages: Proficiency in Kotlin and/or Java. Full-stack experience is a plus. Cloud-Native Expertise: Familiarity with cloud platforms (AWS, GCP, or Azure) and cloud-native technologies (Kubernetes, Docker, etc.). Data Systems: Experience with SQL/NoSQL databases and real-time data processing. System Design: Understanding of scalable system design and microservices architecture. Problem-Solving: Strong troubleshooting skills and the ability to optimize performance in complex systems. Collaboration: Excellent teamwork and communication skills, with a proactive mindset. Preferred Qualifications: Familiarity with observability concepts (metrics, logging, tracing). Experience with frontend frameworks or modern frontend development is a plus. Contributions to open-source projects or community involvement. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Overview We are seeking a Senior Software Engineer to join our Full Stack Observability engineering organisation. This team will be responsible for reinventing observability in enterprises, reimagining, conceiving, and building solutions that apply intelligence to how our customers observe, act & automate all aspects of work. We develop and deliver a range of capabilities that together unleash the power of an observability solution across network, infrastructure, applications, data and business observability. We process several billions of data points a day, and design and build applications that provide our customers meaningful insights from their data and make them actionable in real-time. This will be ideal for you if you enjoy building modern cloud native platform services that are architected for high scale, reliability, security and performance, are adept at developing against upon requirements through delivery to impact customers on a global scale and are also able to upskill the engineering organisation by example. In this role, you will work with our cross functional teams to define solutions that leverage a data lake of telemetry data, build and execute on strategic product roadmaps, and design architectures to scale these solutions across our global customer base. Your Role: Become a scrum team member responsible for the Core parts of our highly scalable SolarWinds products. As a Senior Developer, you will work with product managers to design, review and develop new features and improve existing ones to make our customers happier. Also, you can have a broader impact on the practices used in the team and the whole department. To help in this way, we have many communities (DB, Security, Build, Automation, Agile, etc.) you can be part of based on your interests/preferences. Your Impact: You and your team will be responsible for the entire development process, from prototyping to development, testing, and deployment Implement micro-services and applications which continue to further extend our platform capabilities to offer differentiated full stack observability solutions You will be part of an agile team that writes code, tests it, and takes care of its high quality and maintenance We will be helping you, and you will be helping others to grow technical and soft skills You will cooperate with other teams in the international environment to ensure meeting the product and organisation goals You will be the team’s technical leader to implement features according to the design You will help guide the team to follow best practices and keep standards Participate in innovation time to build features for our customers and tools for our engineering teams Your Experience: Must have: Proven experience (7+ years) as a .NET Developer, with a strong track record of delivering high-quality software solutions Experience with front-end technologies (HTML, CSS, JavaScript) and any modern front-end frameworks (e.g., React, Angular) Be a good team player with a collaborative, curious, and innovative mindset Experience in building cloud native services/applications at scale, based on micro-services and event-driven architectures, with both relational, NoSQL & distributed databases In-depth knowledge of the Microsoft .NET framework, C#, ASP.NET, and related technologies Solid understanding of software development principles, design patterns, and best practices Experience working with one or more cloud platforms such as AWS, Azure, GCP, VMWare and/or Kubernetes Strong database skills, including experience with SQL Server databases Contain the ability and willingness to learn and apply new technologies Have the skills to develop clean and maintainable code and follow commonly used practices, e.g. unit/automation testing, secure product development, etc. Nice to have: Has exposure to Restful, Web API, WPF, WCF Services Solid understanding of REST & GraphQL Knowledge of Docker/Kubernetes, Micro Services and SaaS architecture Prior experience working in network monitoring domain is an added advantage Knowledge of CI/CD principles Experience in building scalable applications Note: We work in hybrid mode 3+2, at minimum of 3 days at the office and 2 days on home office. Location of our office is Smartworks Sargod Imperial, 93, Field Marshal Cariappa Rd, Bengaluru, Karnataka – 560025. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Overview: Responsible for actively managing enterprise-level customer accounts to position the value of SolarWinds' customer success programs. Creates a powerful customer experience, ensuring strong retention rates, product adoption, and customer advocacy. Engages with customers to obtain valuable feedback that will allow SolarWinds to create a stronger overall customer experience. Responsibilities: Act as the primary relationship holder and point of contact for SolarWinds throughout deployment and the entire customer journey. Work with customers who are identified as at risk and get them to a state of satisfaction. Maintain regular contact with assigned cases. Regularly deliver value conversations related to SolarWinds product offerings, relevant industry trends, corporate updates, and detailed account business reviews. Impacting on retention rate, increasing product adoption, and ensuring customers act as advocates for SolarWinds. Recommend process changes to customer success leadership. Record customer details, profile data, and activities in CRM. Identify at-risk customers and work to help turn their customer experience around by utilizing customer success programs such as training, support, Premier Support, Success Center, etc. Anticipate potential issues within the customer base. Create action plans to resolve. Follow up with customers who provide csat/DSAT support surveys. Gather additional details about the customer experience. Look for trends where the organization can work cross-functionally to create stronger customer experiences. Manage ad hoc projects as determined by the manager May be required to assist the sales effort from a customer success point of view. Be the voice of the customer internally, providing feedback to all relevant departments. Qualifications: Strong written and verbal communicator Proficient in speaking English Advanced problem-solving skills Advanced Microsoft Suite skills CRM and or ERP experience (Salesforce.com, Netsuite.com, Gainsight) Solid technical acumen e.g., understanding of networks, software licensing. Proven experience consistently achieving goals, KPIs, and other measures. Strong understanding of how to engage and excite a customer, ensuring a powerful customer experience. SaaS experience and ITSM background an assets. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Summary: This Mumbai-based role is responsible for driving end-to-end sales activities for strategic accounts in India. The successful candidate will proactively identify, engage, and acquire customers to help them leverage SolarWinds' full suite of Observability solutions. This role is pivotal in establishing and nurturing meaningful customer relationships. Responsibilities: Develop and execute account plans Manage existing customer expectations while expanding reach and depth into accounts Develop a pipeline by identifying a vital set of business drivers behind complex selling opportunities Establish strong relationships with the C-suite and decision makers in these strategic accounts Work with key channel partners to advance identified selling opportunities Lead end-to-end pursuit engagements with the key stakeholders Lead solution presentations and deliver compelling proposals to convey SolarWinds’ value proposition Ensure robust forecasting accuracy Identify trends and areas for improvement to serve customers better continually Provide insight and position SolarWinds’ Observability solutions into meaningful customer relationships Qualifications: Excellent sales track record 10+ years of sales experience Ability to execute on the plan and act with urgency Agile with a collaborative, curious, and inventive mindset Demonstrates high emotional intelligence, sound judgment, and makes thoughtful recommendations Understands customer focus and solutions Driven to help others Excellent verbal and written communication skills Knowledge of IT Operations management/performance management/Observability solutions is a plus SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Overview: Responsible for actively managing enterprise-level customer accounts to position the value of SolarWinds' customer success programs. Creates a powerful customer experience, ensuring strong retention rates, product adoption, and customer advocacy. Engages with customers to obtain valuable feedback that will allow SolarWinds to create a stronger overall customer experience. Responsibilities: Act as the primary relationship holder and point of contact for SolarWinds throughout deployment and the entire customer journey. Work with customers who are identified as at risk and get them to a state of satisfaction. Maintain regular contact with assigned cases. Regularly deliver value conversations related to SolarWinds product offerings, relevant industry trends, corporate updates, and detailed account business reviews. Impacting on retention rate, increasing product adoption, and ensuring customers act as advocates for SolarWinds. Recommend process changes to customer success leadership. Record customer details, profile data, and activities in CRM. Identify at-risk customers and work to help turn their customer experience around by utilizing customer success programs such as training, support, Premier Support, Success Center, etc. Anticipate potential issues within the customer base. Create action plans to resolve. Follow up with customers who provide csat/DSAT support surveys. Gather additional details about the customer experience. Look for trends where the organization can work cross-functionally to create stronger customer experiences. Manage ad hoc projects as determined by the manager May be required to assist the sales effort from a customer success point of view. Be the voice of the customer internally, providing feedback to all relevant departments. Qualifications: Strong written and verbal communicator Proficient in speaking English Advanced problem-solving skills Advanced Microsoft Suite skills CRM and or ERP experience (Salesforce.com, Netsuite.com, Gainsight) Solid technical acumen e.g., understanding of networks, software licensing. Proven experience consistently achieving goals, KPIs, and other measures. Strong understanding of how to engage and excite a customer, ensuring a powerful customer experience. SaaS experience and ITSM background an assets. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role Are you someone who wants to lead corporate finance projects in your career? Do you understand Procurement and Purchasing processes? As a Corporate Program manager, you’ll have a significant impact on the growth of our business through collaborating and working through corporate programs and projects. We look for candidates who are competent and committed to the SolarWinds Mission and display exemplary attitude and professionalism. Your Impact • Work with business leaders to implement continuous maturity across procurement and purchasing by refining current processes with modern approaches such as AI, Automation, etc. • Lead corporate programs and projects, providing essential support to our Finance function (which includes accounting, finance, FP&A, tax & treasury, corporate planning, and business analytics) throughout its transformation journey • Collaborate closely with key business stakeholders to drive strategic initiatives • Oversee large cross-functional projects, delivering significant value to the organization • Manage day-to-day activities of project execution, with a focus on achieving excellence, while monitoring and reporting on progress • Develop and implement strategies to enhance and mature business processes, leverage financial software tech stack, and ensure project execution • Establish best practices and set the standard for managing corporate programs Your Experience • Preferred experience managing Finance projects or supporting digital transformation-type projects at the corporate level • Experience managing the project delivery stream to ensure timely and quality outcomes • Can take ownership of assigned projects, managing, influencing, and reporting on progress • Can lead design reviews, requirements gathering, sprint planning, retrospectives, and validate proposals • Can facilitate local and remote daily standups and project meetings with distributed teams • Develop strategies that support transparency, validation, and execution with global teams • Create and oversee the execution of project plans and charters • Ability to collaborate with Marketing, Sales, R&D, Product, Legal, and other corporate services related to the projects or programs • Experience verifying timelines and project schedules based on plans and business strategies • Can identify and remove project impediments and barriers • Ensures projects are completed comprehensively, including documentation, training, production monitoring, and escalation paths Your Qualifications • Bachelor’s or Master’s degree in project management or a related field • Agile/Scrum Certifications (CSM/CPO certification preferred), and/or ITIL, Lean, PMI, Six Sigma Training (preferred) • Over two years of relevant experience, particularly with organizations that manage corporate programs • Strong organizational and project management skills, with proven experience managing global program deployments • Proficiency with SaaS technologies and software delivery • Solid understanding of business processes with a strong corporate acumen • High proficiency in Jira, Teams, Tableau, Excel, PowerPoint, and Word • Knowledgeable of NetSuite and general ledger concepts • Experience managing Finance-related programs, projects, and operations (preferred) • Demonstrated ability to work effectively with globally distributed resources SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: We are looking for a Senior UI Engineer to join our team. In this role, you'll play a key part in developing solutions. In this role, you will be part of the development of our existing industry-leading solutions, and help define the future of our database capabilities on our new Full Stack Observability SaaS platform. Key Responsibilities: Design and implementation of user interface components for web applications, ensuring high performance and responsiveness. Collaborate with UX/UI designers to translate designs into high-quality code, adhering to best practices in accessibility and usability. Architect and optimize front-end solutions for scalability and maintainability, implementing modern frameworks and libraries. Mentor and guide junior engineers in coding standards, design patterns, and best practices. Collaborate with product managers, designers, and backend engineers to define project requirements and technical specifications. Conduct code reviews to ensure code quality and consistency across projects. Stay current with industry trends and technologies, recommending improvements to the UI development process. Troubleshoot and resolve UI-related issues and performance bottlenecks. Qualifications: Bachelor's degree with industry experience. Proficient in modern front-end technologies such as React, Angular, or Vue.js, and familiarity with state management libraries (Redux, MobX). Strong understanding of HTML5, CSS3, JavaScript, and web accessibility standards (WCAG). Experience with responsive design and cross-browser compatibility issues. Familiarity with backend technologies (Node.js, Go Lang, RESTful APIs) is a plus. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role: We are looking for an experienced Staff Software Engineer to join our Database Engineering organization. This team is responsible for the development and maintenance of a suite of industry-leading database performance monitoring and related applications. This position is ideal for individuals with extensive experience in .NET development, building enterprise solutions architected for high scale, reliability, security, and performance. You should be excited to work with multiple tech stacks, solving complex problems across various products and platforms. In this role, you will collaborate with cross-functional teams to enhance our existing solutions and define the future of our database capabilities on our new Full Stack Observability SaaS platform. Your Impact: Lead the end-to-end design, development, and implementation of complex features for both cloud and on-premise environments. Provide technical leadership and mentor other engineers in best practices for .NET development, architecture, and system design. Work closely with product managers and stakeholders to understand business requirements and translate them into scalable and secure software solutions. Drive architectural discussions, ensuring alignment with overall platform strategy and business objectives. Write clean, efficient, and maintainable code, adhering to industry best practices. Perform code reviews, participate in pair programming, and foster a collaborative development culture. Work across tech stacks, including back-end, front-end, and service development. Debug, troubleshoot, and optimize existing systems to enhance performance, scalability, and reliability. Maintain technical documentation for architecture, solutions, and best practices. Ensure security, compliance, and reliability in all software implementations. Drive continuous improvement through process optimization, automation, and efficient resource utilization. Your Experience: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 7+ years of software development experience, with expert-level knowledge in: Microsoft .NET/.NET Core, C#, ASP.NET/ASP.NET Core SQL Server (or comparable relational database) development, including schema design and performance tuning. Experience with front-end web technologies (REST, TypeScript/React, GraphQL) is a plus. Experience with WPF/WinForms is a plus. Strong knowledge of cloud services (AWS, Azure) and containerization technologies (Docker, Kubernetes). Hands-on experience with microservices architecture and distributed systems. Familiarity with DevOps best practices, including CI/CD pipelines and automated deployments. Strong problem-solving skills and the ability to troubleshoot complex systems. Excellent communication and collaboration skills, with the ability to work effectively across teams. Experience working in Agile environments, using tools like JIRA or Azure DevOps. This is an exciting opportunity to be part of a high-impact team, driving the next generation of database performance monitoring solutions and contributing to innovative SaaS platform development. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Summary: We are seeking a dynamic HR Business Process Analyst to partner with various levels of People team members and their internal stakeholders. This role involves providing guidance on HR business processes from design to execution, maintaining a systems orientation, and setting technology priorities for long-term planning. The ideal candidate will serve as a technical point-of-contact for assigned functional areas, ensuring data integrity, testing system changes, and analyzing data flows for process improvement. Responsibilities: Partner with People team members and stakeholders to guide HR business processes, from design to execution. Create project plans, ensure adherence to schedules, and maintain a systems orientation. Set technology priorities and conduct long-term planning with peers. Serve as a technical point-of-contact, assisting subject matter experts with data integrity, testing system changes, and report-writing. Analyze data flows and identify process improvement opportunities. Demonstrate strong analytical skills in responding to inquiries and tackling new challenges. Understand the current environment and advise on strategic and tactical roadmaps with suitable solutions. Collaborate with business partners to understand requirements, design solutions, and configure SuccessFactors products. Contribute to or review technical project documents. Protect confidential data with exceptional handling skills. Assess current and upcoming People technology for system/process improvements to support operational excellence. Required Skills: 3-5 years of implementation experience with SAP SuccessFactors. Functional expertise in Time Management from design, configuration, and testing in a global implementation. Strong knowledge of workflow, business rules, and approvals. Understanding of Employee Central, ONB, and other modules is a plus. SAP certification in Time Management is strongly preferred. Strong process improvement skills and ability to share best practices. Bachelor’s degree or equivalent combination of education and experience. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

Role: Staff Business Intelligence Analyst (Tableau,SQL) Location : Bangalore OR Mumbai We are seeking a highly skilled Senior Business Intelligence (BI) Analyst to drive data-driven decision-making across our organization. This role requires a strategic thinker with deep expertise in BI tools, data visualization, and advanced analytics. The ideal candidate will work closely with stakeholders to transform raw data into actionable insights that enhance business performance and operational efficiency. Key Responsibilities: Develop, maintain, and optimize BI dashboards and reports to support business decision-making. Extract, analyze, and interpret complex datasets from multiple sources to identify trends and opportunities. Collaborate with cross-functional teams to define business intelligence requirements and deliver insightful solutions. Present key findings and recommendations to senior leadership and stakeholders clearly and compellingly. Ensure data accuracy, consistency, and governance by implementing best practices in data management. Conduct advanced analytics to drive strategic initiatives. Mentor and support junior BI analysts to enhance overall team capability. Required Qualifications: Bachelor’s degree in Business Analytics, Computer Science, or a related field. 7+ years of experience in business intelligence, data analysis, or a similar role. Proficiency in BI tools (e.g., Tableau, Power BI) and SQL for querying and data manipulation. Experience with Tableau is preferred, but candidates with expertise in other BI tools will also be considered. An understanding of ETL processes, data warehousing, and database management. Experience with Google BigQuery is a bonus. Excellent problem-solving skills and ability to translate data into actionable business strategies. Strong communication skills, with the ability to present insights to both technical and non-technical stakeholders. Experience working with cloud platforms (e.g., AWS, Azure) is a plus. Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Your Role Roadmap development: Develop a roadmap to guide development efforts. Gather and analyze customer feedback Backlog Management: Create, refine, and maintain the product backlog. Prioritise backlog items based on business value, customer needs, and technical feasibility. Ensure that backlog items are well-defined, clear, and actionable. Stakeholder Collaboration: Collaborate with stakeholders to prioritize requirements. Working with the Development Team: Clearly define user stories with acceptance criteria. Participate in Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives. Be available to answer questions, clarify requirements, and provide feedback. Accept or reject work based on defined acceptance criteria. Ensuring Value Delivery Ensure that each sprint delivers value to customers and the business. Measure product performance and user satisfaction to drive improvements. Adapt and iterate based on feedback and evolving priorities. Risk & Issue Management Identify risks and work with the team to mitigate them. Balance competing priorities to ensure smooth development. Continuous Improvement Stay up to date with Agile and industry best practices. Improve processes for better efficiency and collaboration. Qualifications: Experience: Minimum of 5 years of experience as a product owner, with a focus on software products. Education: Bachelor's degree in Computer Science, Engineering Skills: Strong analytical and problem-solving skills, excellent communication and presentation skills, and the ability to work effectively in a fast-paced environment. Technical Knowledge: Understanding of software development processes and technologies. Leadership: Proven ability to lead and motivate cross-functional teams. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Summary: Join SolarWinds as a Senior Site Reliability Engineer (SRE) to help advance our development and production infrastructure and operations. In this role, you will collaborate with SRE and cross-functional engineering teams, implementing high-quality SRE practices and working on cloud infrastructure and system operations. Responsibilities: Work collaboratively with software engineering teams to define infrastructure and deployment requirements. Contribute to automation and observability initiatives. Develop and maintain operational tools for deployment, monitoring, and analysis of AWS and Azure infrastructure. Lead response to production incidents, conduct postmortems, and drive continuous improvement as part of 24/7 on-call rotations. Contribute to on-call documentation and incident response playbooks. Establish and drive operations performance through Service Level Objectives (SLOs). Adhere to development best practices, including continuous integration/deployment and code review. Seek mentorship and learning opportunities to demonstrate a commitment to continuous learning and professional development. Required Skills: At least 5+ years of experience designing, building, and maintaining SaaS environments. 4+ years of experience with AWS/Azure infrastructure using Terraform. Experience building and running Kubernetes clusters. Experience with observability tools (monitoring, logging, tracing, metrics). Experience with GitOps CI/CD processes. Proficiency in scripting with Python, Go, bash, or PowerShell, and AWS CLI tools. Experience with security operations, including policy and infrastructure security, key management, and encryption. Strong customer orientation and excellent communication skills. Collaborative problem-solving skills and a strong bias for ownership and action. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Summary: As the Customer Experience Manager, you will drive operational excellence across the customer journey by leveraging data, automation, and strategic insight. Your role is crucial in optimizing tools, processes, and metrics, empowering customer-facing teams, and improving overall customer satisfaction. Reporting to the Senior Director of Customer Experience and Strategy, you will thrive in a collaborative and transformation-driven environment. Responsibilities: Use metrics, analytics, and feedback loops to identify friction points and improve CX operations. Enhance processes, systems, and tools to support customer satisfaction and internal efficiency. Uncover actionable insights from NPS and customer data to inform CX strategy and initiatives. Identify gaps in tools and workflows; lead cross-functional projects to implement solutions. Collaborate with engineering and Salesforce teams on automation and process improvements. Evaluate and implement new technologies to streamline operations and boost productivity. Design and document scalable workflows and reporting mechanisms that drive business value. Work with CX leadership to gather and interpret data for strategic planning and decision-making. Stay informed of industry best practices, trends, and tools to innovate CX operations. Qualifications: 5+ years of experience in operations or customer experience, with a focus on process and customer outcomes. Ability to turn data into actionable insights using analytics and voice-of-customer metrics. Experience implementing solutions and automation in Salesforce and related platforms. Strong project management skills, with the ability to prioritize and deliver results. Bachelor’s degree in engineering, business, or related field (MBA preferred). Excellent communication and stakeholder management skills in a global, matrixed organization. Collaborative mindset with the ability to work cross-functionally with various teams. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice Show more Show less