APM Terminals Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

APM Terminals Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Position Overview Drive market development and end-to-end sales management for contract logistics (warehousing & transportation) in assigned areas. Achieve sales targets and expand market share by deeply understanding local client needs and enabling cross-functional collaboration. 负责所在区域合同物流（仓储、运输）业务的市场开发、客户拓展及全周期销售管理，通过深度挖掘本地客户需求、推动跨部门协作，实现业绩目标并持续提升市场份额。 Job Responsibilities Lead new client development, bidding, and contract negotiations to ensure achievement of sales targets. 主导新客户的开发、投标及合同谈判，确保完成销售业绩指; Establish relationship networks with key clients in target industries (consumer electronics, beauty, footwear, apparel and etc.), continuously track client business changes, and deeply explore value-added service opportunities. ; 持续跟踪客户业务变化，深挖增值服务机会。 Extend the sales leads pool and follow the effective leads to meet the agreed target 扩大销售商机池，并跟进有效线索以达成既定目标 Conduct market research, competitor intelligence gathering, and industrial cluster development to enhance company market share; follow up project sales progress; and output market-driven product requirements/client resources to the team. 市场调研、竞对信息摸排、产业带深耕等，不断提升我司市场份额，跟进项目销售进度，并向团队输出市场端的产品需求、客户资源等。 Monitor the bidding/negotiation and pricing with customers. 监控与客户的竞标/谈判和定价过程。 Continuously develop the new customer and submit the report timely. 持续开发新客户并及时提交报告。 Collect the details information what customers request and consolidate with internal team to provide the tailed maid solution to customers. 收集客户要求的详细信息，并与内部团队整合，为客户提供量身定制的服务解决方案 Risk control during the whole developing process. 在整个开发过程中进行风险控制。 Qualifications 3+ years of logistics sales experience; contract logistics experience preferred. 3年以上物流行业销售经验，合同物流领域经验优先 Familiar with logistics industry and client demands in consumer electronics, beauty, footwear & apparel, FMCG industries and etc. 熟悉消费电子、美妆、鞋服、快消等行业物流供应链现状，了解客户需求； Energetic and passionate, able to work under pressure of sales targets, with strong work accountability. 富有活力和激情，能够承受较大的工作压力和销售业绩要求，对工作有责任心； Strong objective orientation with continuous learning awareness and innovative mindset. 强烈的目标导向，具备持续学习与创新意识 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Manages assigned customers and budget base; pursues and secures business in line with the business objectives. Probes and identifies customer needs and provides solutions. Builds a good understanding of target customers and the assigned account base. Communicates significant trends, rate changes and policies to assigned accounts. Researches and understands the territory to identify and establish business contacts with potential customers. Researches and analyses competitive and industry trends. Ensures customer relationship management tools are updated on time and are of excellent quality. Is typically responsible for medium impact customers to the business in any size cluster. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

APM Terminals Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Company Description A.P. Moller - Maersk is a global leader in integrated transport and logistics, committed to connecting the world to enable trade, growth, and development. Guided by the ethos of "ALL THE WAY," the company operates in over 130 countries, serving diverse industries and communities. With a dedicated workforce of approximately 110,000 employees, A.P. Moller - Maersk is at the forefront of simplifying and optimizing global supply chains. The organization strives to create sustainable solutions that contribute to the prosperity of businesses and societies worldwide. Role Description This is a full-time, on-site Specialist - OTC role based in Pune. Key responsibilities include managing the entire order-to-cash process, ensuring seamless billing, invoicing, and payment collections. The Specialist will work closely with cross-functional teams to ensure compliance, maintain customer satisfaction, and resolve inquiries efficiently. The role requires strong attention to detail, customer-focus, and effective collaboration with internal and external stakeholders. Qualifications Proficiency in managing order-to-cash processes, including invoicing, billing, and payment collections Strong problem-solving and analytical skills to address customer inquiries and payment discrepancies Experience working with financial systems and tools, with attention to accuracy and compliance Excellent communication and collaboration skills to work effectively with cross-functional teams Ability to manage multiple tasks and meet deadlines in a dynamic environment Background in finance, business administration, or a related field Familiarity with global trade and logistics operations is an added advantage

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Responsible for managing export/import operations aligned with team and individual KPIs. Ensures strict adherence to SOPs/IOPs, responds promptly and accurately to inquiries, and escalates issues as required. Must have strong Excel skills; finance knowledge and prior experience in logistics and supply chain are preferred. Your Responsibilities: Execute export/import operations to achieve individual and team KPIs. Ensure compliance with SOPs and IOPs in daily processes. Handle inquiries promptly and accurately; escalate issues per defined procedures. Demonstrate strong proficiency in Microsoft Excel for reporting and analysis. Finance knowledge and prior experience in logistics/supply chain preferred. What We Offer: Impact: Be part of a team that directly contributes to global operations. Opportunity: Unlock professional and personal growth through diverse career pathways. Innovation: Work with a team that embraces technology and continuous improvement. Global Exposure: Collaborate across geographies and cultures. Work-Life Balance: Flexible working arrangements to support your well-being. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

APM Terminals Job Location: Halol, Gujrat Position Summary This position is responsible to deliver on the SCM Strategy in the geographical area covered by Maersk Area office. Deliver according to the financial and operational targets defined by some of the global customers of Maersk. Job Responsibilities End-to-End Export Shipment Management for ocean FCL as well Air mode. Handle full lifecycle of Export shipments – from container planning, booking, trailer placement, stuffing plan (max container utilization) , export documentation(SI, VGM), RFID sealing , customs clearance with form 13 and container inward at port without DND charges . Close co-ordination with CHA /Shipping line for all shipping documentation(BL copies) is accurate, compliant, and completed in a timely manner to export shipment with 100% accuracy. Monitor shipment milestones and proactively address delays or issues. Liaise with freight forwarders, carriers, and internal stakeholders for optimal routing and cost efficiency. Stakeholder Collaboration & Communication Coordinate with internal departments (procurement, planning, finance, etc.) to ensure alignment on shipping timelines and documentation needs for domestics intra company movement. Prepare and submit required MIS/DSR reports to stack holders (Internal as well as External) as per fix schedule without error. Team Support & Process Improvement Train and support junior team members as needed. Required Skills MS Excel , Power BI Education: Bachelor's degree or equivalent in business or related field Experience: SCM background with proper understanding of international supply chains Minimum 9 years of work Experience from operational roles in Logistic industry Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Accounting Operations manages day‑to‑day customs and financial transactions, ensuring accuracy, compliance, and adherence to standards. The scope includes cost and budget accounting, variance analysis, accounts payable/receivable, billing, and invoicing. Roles provide skilled technical and administrative support, ranging from entry‑level to experienced contributors. At this level, employees handle limited‑scope assignments independently, applying judgment and discipline‑specific expertise to support broader operational goals. Your Responsibilities Manage customer relationships and deliver exceptional service to both internal and external stakeholders through professional email communication. Address and resolve customer complaints or disputes promptly while maintaining alignment with company policies and procedures. Collaborate with team members to ensure efficient and effective completion of multiple operational activities. Apply problem-solving skills to identify and address customer issues. Maintain and share accurate customer data. Escalate complex matters to supervisors or senior colleagues when necessary. Ensures month end closure activities are done on time Collaboration with multiple teams, CX & SME, sales etc Requirements 2–3 years of accounting experience preferable Strong email communication skills and effective problem-solving abilities. Ability to thrive in a fast-paced, dynamic environment. High attention to detail with strong organizational capabilities. Ability to manage multiple tasks simultaneously. Proficiency in MS Office, particularly Excel and Outlook. Kewill/SAP knowledge preferable Ability to work collaboratively in a team and support rotating shifts as needed. Strong time-management skills. Flexibility to adapt to shifting priorities and deadlines. What We Offer: Impact: Be part of a team that directly contributes to global operations. Opportunity: Unlock professional and personal growth through diverse career pathways. Innovation: Work with a team that embraces technology and continuous improvement. Global Exposure: Collaborate across geographies and cultures. Work-Life Balance: Flexible working arrangements to support your well-being. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Role Overview: As a Functional Product Owner (FPO) for Vendor Master Data at Maersk, you will play a crucial role in driving the strategic direction, design, and implementation of vendor master data processes, policies, controls, and technology. You will bridge the gap between business stakeholders and technical teams, ensuring that business requirements related to vendor master data are effectively translated into system features and improvements. Your responsibility will involve end-to-end process ownership, defining, managing, and continuously improving vendor master data processes. Key Responsibilities: - **Leadership and Strategic Influence:** - Lead cross-functional teams and guide decision-making with clear, data-driven insights. - Act as a strategic advisor to senior stakeholders, aligning vendor master data goals with enterprise priorities. - Mentor and champion a high-performance collaborative culture to inspire change across regions, functions, and themes. - **Product Ownership and Strategy:** - Serve as the primary business representative in agile scrum teams, driving the vendor master data product roadmap in alignment with strategic goals. - Define, prioritize, and manage product backlogs; write clear user stories and acceptance criteria. - Lead stakeholder workshops to capture business requirements and translate them into actionable product features. - **Process Ownership:** - Own and manage end-to-end vendor master data processes such as vendor onboarding, amendments, and maintenance. - Define process workflows, standard operating procedures, RACI matrices, and performance standards. - Monitor process performance using KPIs and implement improvements for efficiency and accuracy. - **Control Mitigation and Compliance:** - Identify process-level risks, including data quality, system control gaps, and compliance risks. - Design and implement internal controls to mitigate operational and compliance risks. - Partner with audit, risk, and compliance teams to ensure vendor master data processes meet regulatory and policy requirements. - **Stakeholder Management:** - Collaborate with business units, tech, data governance, compliance, and operations teams across regions. - Act as a change agent to promote vendor master data process and system adoption globally. - Deliver training, communications, and onboarding materials for new vendor master data processes and tools. - **Data Governance and Quality:** - Partner with data stewards and governance teams to ensure high-quality, consistent, and governed vendor master data. - Define business rules and validation criteria to ensure accurate and reliable vendor data. - Participate in root cause analysis and continuous improvement initiatives related to vendor master data quality. Qualifications: - Bachelor's degree in business, Engineering, Information Systems, or related field; Masters preferred. - 8 years of experience in product ownership, business process management, or functional leadership. - Demonstrated experience in vendor master data process ownership, control implementation, and cross-functional project leadership. - Strong understanding of ERP systems (e.g., SAP S/4HANA, SAP MDG), workflow tools, and master data concepts. - Working knowledge of SOX, internal controls, or regulatory compliance preferred. - Excellent communication, analytical thinking, and stakeholder management skills. (Additional Details: Omit as there are no specific additional details mentioned in the provided job description) Role Overview: As a Functional Product Owner (FPO) for Vendor Master Data at Maersk, you will play a crucial role in driving the strategic direction, design, and implementation of vendor master data processes, policies, controls, and technology. You will bridge the gap between business stakeholders and technical teams, ensuring that business requirements related to vendor master data are effectively translated into system features and improvements. Your responsibility will involve end-to-end process ownership, defining, managing, and continuously improving vendor master data processes. Key Responsibilities: - **Leadership and Strategic Influence:** - Lead cross-functional teams and guide decision-making with clear, data-driven insights. - Act as a strategic advisor to senior stakeholders, aligning vendor master data goals with enterprise priorities. - Mentor and champion a high-performance collaborative culture to inspire change across regions, functions, and themes. - **Product Ownership and Strategy:** - Serve as the primary business representative in agile scrum teams, driving the vendor master data product roadmap in alignment with strategic goals. - Define, prioritize, and manage product backlogs; write clear user stories and acceptance criteria. - Lead stakeholder workshops to capture business requirements and translate them into actionable product features. - **Process Ownership:** - Own

As an SAP BRIM RAR expert at Maersk, you will be at the forefront of engaging with Order-To-Cash (OTC), Accounting-To-Reporting (ATR), and Revenue Accounting teams for the assigned finance platform. Your role will involve collaborating closely with the finance technology team to create a vision, translate it into a roadmap, and ensure end-to-end deliveries align with the company's enterprise strategy. You will have the opportunity to influence the vision and implementation of finance solutions across the organization, working with various lines of business such as Ocean, logistics, services & terminals to address diverse business challenges through interactions with key stakeholders worldwide. **Key Responsibilities:** - Partner with the Maersk RAR team to integrate technology with Order-To-Cash processes - Collaborate with finance and platform product owners to shape the technology vision - Lead end-to-end deliveries within the technology architecture framework - Build trusted relationships with business and technology stakeholders - Ensure that accounting needs are met through solution design and implementation **Qualifications Required:** - Bachelor's or Master's degree in Business or Finance, or be a Chartered Accountant - Minimum of 3 years of experience in managing Global Transformational projects involving SAP BRIM & RAR - Specific expertise in S/4 HANA Implementation, integration of SAP BRIM Convergent Invoicing & FICA with RAR, and understanding of IFRS15 standards - Proficiency in end-to-end solution design for SAP BRIM & RAR, business requirements analysis - Experience with FI modules such as New GL/AR/AP/AA/Bank accounting - Strong communication skills, facilitation abilities, and a proactive approach to addressing business and customer needs Maersk Technology provides a dynamic environment where you can develop your career within a global organization. The company values work-life balance, promotes flexible work hours, and offers various employee benefits. If you require any accommodations during the application or hiring process, please reach out to hidden_email. As an SAP BRIM RAR expert at Maersk, you will be at the forefront of engaging with Order-To-Cash (OTC), Accounting-To-Reporting (ATR), and Revenue Accounting teams for the assigned finance platform. Your role will involve collaborating closely with the finance technology team to create a vision, translate it into a roadmap, and ensure end-to-end deliveries align with the company's enterprise strategy. You will have the opportunity to influence the vision and implementation of finance solutions across the organization, working with various lines of business such as Ocean, logistics, services & terminals to address diverse business challenges through interactions with key stakeholders worldwide. **Key Responsibilities:** - Partner with the Maersk RAR team to integrate technology with Order-To-Cash processes - Collaborate with finance and platform product owners to shape the technology vision - Lead end-to-end deliveries within the technology architecture framework - Build trusted relationships with business and technology stakeholders - Ensure that accounting needs are met through solution design and implementation **Qualifications Required:** - Bachelor's or Master's degree in Business or Finance, or be a Chartered Accountant - Minimum of 3 years of experience in managing Global Transformational projects involving SAP BRIM & RAR - Specific expertise in S/4 HANA Implementation, integration of SAP BRIM Convergent Invoicing & FICA with RAR, and understanding of IFRS15 standards - Proficiency in end-to-end solution design for SAP BRIM & RAR, business requirements analysis - Experience with FI modules such as New GL/AR/AP/AA/Bank accounting - Strong communication skills, facilitation abilities, and a proactive approach to addressing business and customer needs Maersk Technology provides a dynamic environment where you can develop your career within a global organization. The company values work-life balance, promotes flexible work hours, and offers various employee benefits. If you require any accommodations during the application or hiring process, please reach out to hidden_email.

As an AI Platform Engineer at Maersk, you will play a crucial role in bridging the gap between innovation and reality by scaling cutting-edge AI models to a global level. You will be responsible for system architecture, API design, and MLOps, ensuring the deployment, scalability, and enterprise readiness of AI solutions. **Key Responsibilities:** - **Productionize Innovation:** Collaborate with Data Scientists to refactor research code into production-grade Python packages and microservices. - **Architect Scalable Inference:** Build and maintain high-throughput, low-latency AI/ML model serving systems. - **Optimize AI Infrastructure:** Efficiently manage GPU resources, optimize model serving, and ensure cost-effective scaling of Vector Databases and LLM calls. - **Build Robust Pipelines:** Design and implement CI/CD pipelines for AI/ML workflows, ensuring automated testing, versioning, and deployment. - **Empower AI Agents:** Create reliable backend infrastructure for autonomous agents, handling state management, task queues, and orchestration. - **Observability & Monitoring:** Implement robust monitoring for AI systems using tools like Prometheus, Grafana, or ML-specific tools. **Qualifications Required:** - **Strong Software Engineering Foundation:** 5+ years of experience in Python development with a focus on writing clean, modular, and efficient code. - **Production Deployment:** Expert-level knowledge of containerization (Docker) and orchestration (Kubernetes) for deploying ML applications. - **MLOps & DevOps:** Hands-on experience with CI/CD tools and MLOps frameworks. - **Working Knowledge of AI/ML:** Understanding of AI landscape, Vector DB, SQL DB, embeddings, and computational constraints of Large Language Models. **Nice-to-have Skills:** - API & Backend Development - Cloud Infrastructure - Experience with Infrastructure as Code - Model Optimization techniques - Experience with RAG pipelines - Familiarity with streaming architectures Join Maersk to work on groundbreaking Generative AI technologies, impact global organizations, collaborate with forward-thinking teams, and accelerate your growth in an inclusive environment. Maersk is committed to diversity and inclusivity, welcoming applicants from all backgrounds. Special assistance during the application process can be requested by emailing accommodationrequests@maersk.com. As an AI Platform Engineer at Maersk, you will play a crucial role in bridging the gap between innovation and reality by scaling cutting-edge AI models to a global level. You will be responsible for system architecture, API design, and MLOps, ensuring the deployment, scalability, and enterprise readiness of AI solutions. **Key Responsibilities:** - **Productionize Innovation:** Collaborate with Data Scientists to refactor research code into production-grade Python packages and microservices. - **Architect Scalable Inference:** Build and maintain high-throughput, low-latency AI/ML model serving systems. - **Optimize AI Infrastructure:** Efficiently manage GPU resources, optimize model serving, and ensure cost-effective scaling of Vector Databases and LLM calls. - **Build Robust Pipelines:** Design and implement CI/CD pipelines for AI/ML workflows, ensuring automated testing, versioning, and deployment. - **Empower AI Agents:** Create reliable backend infrastructure for autonomous agents, handling state management, task queues, and orchestration. - **Observability & Monitoring:** Implement robust monitoring for AI systems using tools like Prometheus, Grafana, or ML-specific tools. **Qualifications Required:** - **Strong Software Engineering Foundation:** 5+ years of experience in Python development with a focus on writing clean, modular, and efficient code. - **Production Deployment:** Expert-level knowledge of containerization (Docker) and orchestration (Kubernetes) for deploying ML applications. - **MLOps & DevOps:** Hands-on experience with CI/CD tools and MLOps frameworks. - **Working Knowledge of AI/ML:** Understanding of AI landscape, Vector DB, SQL DB, embeddings, and computational constraints of Large Language Models. **Nice-to-have Skills:** - API & Backend Development - Cloud Infrastructure - Experience with Infrastructure as Code - Model Optimization techniques - Experience with RAG pipelines - Familiarity with streaming architectures Join Maersk to work on groundbreaking Generative AI technologies, impact global organizations, collaborate with forward-thinking teams, and accelerate your growth in an inclusive environment. Maersk is committed to diversity and inclusivity, welcoming applicants from all backgrounds. Special assistance during the application process can be requested by emailing accommodationrequests@maersk.com.

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer: Impact: Your work will directly contribute to the success of our global operations. Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally. Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies. Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices. Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees. Responsibilities: Manage customer relationships and provide exceptional customer service through Case Management Resolve customer complaints and disputes in a timely and professional manner Manage customer contracts and ensure compliance with company policies and procedures. Collaborate with cross-functional teams to ensure efficient and effective customer service. Utilize problem-solving skills to address customer concerns and issues. Maintain accurate records and data, including customer information and service history Provide support to customers and internal teams as needed Escalate complex issues to supervisors or more experienced colleagues as necessary. Requirements: 2-3 years of customer service experience Prior experience in the shipping industry with international calling exposure Strong communication and problem-solving skills Ability to work in a fast-paced environment Strong attention to detail and organizational skills Ability to handle multiple tasks simultaneously Proficient in MS Office and Google Suite Strong customer service skills Ability to work collaboratively in a team environment Strong time management skills Ability to adapt to changing priorities and deadlines. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

German Language Expert with minimum B2 Level certification Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. You will be responsible for: Customer Experience which includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): Customer channel management Case Management Customer onboarding and relationship management Contract and dispute management and more. Administrative tasks which includes primarily supporting others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. Working independently and applying standards, yet can also make departures from established processes to resolve problems at the top of career stream Working on tasks of limited scope and complexity, exercising independent judgment within defined boundaries and guidelines and typically under supervision. Having skills developed through job-related training and on-the-job experience within a specific job discipline. Having knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. This job requires limited job and business knowledge at the time of hiring. Qualification/Experience: Any Graduate with minimum 2 years of experience. Excellent oral and written communication skills (mandatory) German Language Expert with minimum B2 Level certification (mandatory) Good at MS Office skills The desired candidate should be comfortable working in European shift Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Accounting Operations includes accounting operations roles involved in overseeing the day-to-day financial transactions with accuracy and in compliance with regulations, accounting principals and standards. Covers cost accounting (allocating and analyzing direct and indirect costs, actual vs. budgeted cost variance analysis, etc.), and budget accounting (developing and monitoring annual revenue/expense budgets for the purpose of controlling funds and measuring operating results). Also covers accounts payable / accounts receivable, billing & invoicing roles. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

About the job: Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Role Overview We are seeking a Finance & Tax Operations Specialist with strong knowledge of finance processes and Indian tax regulations (GST, SEZ, LUT, etc.). The ideal candidate will manage end-to-end SEZ documentation workflows, ensure timely customer endorsements, support internal compliance requirements, and drive improvements and automations in existing processes. This role demands high ownership, attention to detail, and strong coordination with internal and external stakeholders. You will be responsible for: 1. SEZ Documentation & Customer Coordination Share advisories and communicate SOP updates to SEZ customers. Assist customers with query resolution via email, calls, and follow-ups. Support customers with LUT documents / ARN for Maersk, Damco, and APMT after consulting internal teams. Prepare and share LOI drafts; request LOI and LOA from customers. Handle customer queries related to LOI, coordinating with internal stakeholders when required. Verify soft copies of LOI/LOA and inform customers for corrections if needed. Receive physical LOI and soft copies and ensure proper filingboth hard copy (retrievable) and shared drive. Follow-up weekly for pending endorsements; share monthly reminders with customers. Share regular updates on endorsement and exposure status with all stakeholders. 2. Systems & Compliance Activities Download Power BI reports for pending endorsements and prepare customer reports. Liaise with AR team to reinstate SEZ flag in MDG. Get SEZ codes updated in SAP and ensure accuracy. Update SEZ status in EY portal. Generate SEZ invoices without GST, ensuring full compliance with tax rules. Support onboarding of new SEZ customers with advisories, FAQs, and documentation guidance. Perform yearly comparison of SEZ customers (2024 vs 2023), track new customer additions, and prepare related MIS. 3. Process Improvement & Automation Identify inefficiencies in SEZ workflow, documentation handling, data flow, and stakeholder coordination. Propose and implement process improvements in collaboration with FinOps, CX, Tax, AR, and IT teams. Drive automation initiatives to reduce manual workPower BI enhancements, workflow automation, dashboard improvements, and SOP redesign. Support system transitions (SAP, MDG, EY portal, S4 migration) impacting SEZ processes. 4. Cross-Functional Collaboration Work closely with Tax, Finance, Customer Experience, AR, and IT teams to resolve issues promptly. Ensure customers and internal stakeholders are aligned on SEZ requirements, exposure, and timelines. Participate in audits by providing documentation, reports, and process walk-throughs. Must have Qualifications & Skills Bachelors degree in finance, Commerce, Accounting, or related field (MBA preferred). 25 years of experience in finance operations, tax operations, or compliance workflows. Good communication skillsemail, customer handling, stakeholder updates. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2035-01-01 00:00:00

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer: This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Purpose of the role: High-Level Position Purpose: The Supply Chain Development Analyst is part of Maersk’s Global Supply Chain Development function within Maersk Sales. The role reports into the leader of Supply Chain Development within the Global Service Centre of Maersk. The role contributes to logistics solution sales for Maersk customers, based on identifying and quantifying opportunities and tailoring value propositions for Maersk’s priority customers. The role will provide a fantastic opportunity to work on cutting edge areas of logistics and supply chain management services across multiple industries. The role is a stepping stone to build a long and successful career in logistics, especially within the global organization of Maersk. In addition to growth opportunities within the team, the mentorship, trainings and on-the-ground learnings will motivate and inspire candidates towards becoming an expert on supply chains. The role will involve working closely with regional teams of Supply Chain Development (SCD) to identify and sell Maersk value propositions to customers. The regional Supply Chain Development team members (across different regions of the world) will be directly working on specific customer opportunities, working with account managers for the respective customers to identify, qualify and pitch compelling value propositions to new and existing logistics customers. The Supply Chain Development Analysts will also be following the lead of the Regional Manager in the assigned opportunities to drive high impact customer engagement, thought leadership and in depth understanding of logistics industry and Maersk services. The supply chain development Analyst and regional managers will be involved in creating customized and innovative supply chain solutions for Maersk’s customers. While the Supply Chain Development Analyst role will likely remotely engaged with the customer and internal stakeholders, there will be customer facing opportunities for the Supply Chain Development Analyst role. The role will also contribute to the continued improvement and innovation in the Supply Chain Development team and the larger commercial organization and thereby be recognized globally for in depth knowledge and problem solving on supply chain topics, including proficient execution of analysis and modelling task. You will be responsible for: ▪ Supporting Supply Chain Development team on identifying opportunities with customers and selling compelling Maersk logistics solutions – the Supply Chain Development Analyst will be assigned to specific opportunities where she/he will work with a Maersk multi-functional sales pursuit team ▪ Executing analyses and modelling tasks as needed to aid the sales opportunity ▪ Focusing on quantifiable value and other implications for customer and Maersk wherever possible ▪ Preparing reports of findings, illustrating data graphically and translating complex findings into written text with critical thinking skills ▪ Managing own tasks in the pursuit team to the highest quality within the assigned deadline ▪ Displaying ownership of the pursuit, with ability to manage and communicate to stakeholders towards the success of the sales pursuit ▪ Possessing and continue learning of supply chain industry and Maersk’s offerings ▪ Driving and contributing to innovation, standardization and capability-building areas in the Supply Chain Development team ▪ Displaying role model behaviour on ownership, motivation and teamwork Qualifications: Bachelor’s degree in Engineering, Business Administration, Mathematics, Statistics, Economics, Science or any other similar discipline Relevant customer facing experience of 2 - 4 years in supply chain consulting is mandatory Must Have Skills: Education/Knowledge/Experience in Logistics Experience working with Supply chain analysis software like Llamasoft Supply Chain Guru, Siemens Supply Chain Suite, etc Strong quantitative, research, and data analytics skills contributing towards problem solving Skillful at manipulating, analysing and interpreting large datasets via data science techniques Working knowledge of MS Office (Word, PowerPoint and Excel) Knowledge of R/Python/MS Power BI Strong communication and presentation skills to elicit the implications of the assigned tasks for the customer and Maersk Fluent in English, oral and written Flexibility to work in EU Shifts Good To Have: Persuasive personality and ability to connect with stakeholders Ability to work independently and as part of a team Detail-orientated and enjoy being an expert on logistics sector Ability to multi-task and be proactive & independent in a fast-paced, dynamic environment Work Location: Mumbai, Bangalore, Chennai Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Role Overview: Maersk is undergoing a significant transformation in expanding its business, revolutionizing customer and partner engagement, and enhancing the global trade flow within its network. As a Technical Product Owner, you will play a crucial role in ensuring that developers have the necessary tools and a seamless experience with a wide range of technologies across the business. Your responsibilities will include managing software products, synthesizing various technologies into solutions that address specific pain-points, and focusing on measuring and enhancing product success through data-driven analysis. You will need to be action-oriented, adept at collaborating in a dynamic environment, and proficient in resolving complex and ambiguous problems effectively. Key Responsibilities: - Be customer-centric by capturing the voice of the business/customers. - Manage end-to-end product management, including defining product vision, creating product roadmap, overseeing product implementation, delivery, and benefit realization. - Set, prioritize, and assess the work generated by a software scrum team to ensure a customer-oriented product. - Maintain a prioritized backlog balancing feature requests, tech debt, and architectural changes to guide engineering teams in creating the best product. - Collaborate with engineering teams to prioritize all aspects of the product and manage the backlog. - Gather feedback and requirements across the enterprise and act as a key stakeholder in agile practices. - Establish relationships with key stakeholders to ensure products meet customer demands effectively. Qualifications Required: - 15 years of experience in product management, technology, or a relevant field. - Proficiency in working with scrum and agile software development methodologies. - Strong written and communication skills with the ability to influence senior leadership through data-driven insights. - Knowledge of platform principles, software development best practices, distributed systems, and modern application development practices. - Business acumen with the ability to identify and monitor key performance metrics for product performance optimization. - Bonus: Software development experience is a plus. (Note: Omitting additional company details as none were provided in the job description.) Role Overview: Maersk is undergoing a significant transformation in expanding its business, revolutionizing customer and partner engagement, and enhancing the global trade flow within its network. As a Technical Product Owner, you will play a crucial role in ensuring that developers have the necessary tools and a seamless experience with a wide range of technologies across the business. Your responsibilities will include managing software products, synthesizing various technologies into solutions that address specific pain-points, and focusing on measuring and enhancing product success through data-driven analysis. You will need to be action-oriented, adept at collaborating in a dynamic environment, and proficient in resolving complex and ambiguous problems effectively. Key Responsibilities: - Be customer-centric by capturing the voice of the business/customers. - Manage end-to-end product management, including defining product vision, creating product roadmap, overseeing product implementation, delivery, and benefit realization. - Set, prioritize, and assess the work generated by a software scrum team to ensure a customer-oriented product. - Maintain a prioritized backlog balancing feature requests, tech debt, and architectural changes to guide engineering teams in creating the best product. - Collaborate with engineering teams to prioritize all aspects of the product and manage the backlog. - Gather feedback and requirements across the enterprise and act as a key stakeholder in agile practices. - Establish relationships with key stakeholders to ensure products meet customer demands effectively. Qualifications Required: - 15 years of experience in product management, technology, or a relevant field. - Proficiency in working with scrum and agile software development methodologies. - Strong written and communication skills with the ability to influence senior leadership through data-driven insights. - Knowledge of platform principles, software development best practices, distributed systems, and modern application development practices. - Business acumen with the ability to identify and monitor key performance metrics for product performance optimization. - Bonus: Software development experience is a plus. (Note: Omitting additional company details as none were provided in the job description.)

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer: Impact: Your work will directly contribute to the success of our global operations. Opportunity: Maersk provides ample opportunities for growth and development, both professionally and personally. Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies. Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices. Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees. Responsibilities: Manage customer relationships and provide exceptional customer service through Case Management Resolve customer complaints and disputes in a timely and professional manner Manage customer contracts and ensure compliance with company policies and procedures. Collaborate with cross-functional teams to ensure efficient and effective customer service. Utilize problem-solving skills to address customer concerns and issues. Maintain accurate records and data, including customer information and service history Provide support to customers and internal teams as needed Escalate complex issues to supervisors or more experienced colleagues as necessary. Requirements: 2-3 years of customer service experience Prior experience in the shipping industry with international calling exposure Strong communication and problem-solving skills Ability to work in a fast-paced environment Strong attention to detail and organizational skills Ability to handle multiple tasks simultaneously Proficient in MS Office and Google Suite Strong customer service skills Ability to work collaboratively in a team environment Strong time management skills Ability to adapt to changing priorities and deadlines. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

The Container Sales Customer Experience team manages the outfleet of old and total loss containers, selling them globally in over 70 countries. Responsibilities include handling after-sales activities, ensuring compliance with regulations, managing financial transactions, and addressing customer queries. The role requires seamless communication and coordination with stakeholders, training new joiners, driving process improvements and participating in business reviews. Strong analytical skills for handling large datasets and continuous self-development, especially in learning new technologies like Microsoft tools, are essential for success. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. You will be responsible for: Customer Focus and Stakeholder Management Provide exceptional customer service and support to stakeholders. Handle customer inquiries and resolve issues in a timely manner. Ensure that process SOP remain updated and consult with the compliance team to adjust them to improve the process. Identify and propose customer experience improvements and service deliverables. Own the customer experience provision and continually improve its delivery. Develop and maintain effective relationships with customers, key stakeholders. Proactively assist with customer’s implementations. Conference call with the key customer / sale team members / customers to review performance/ KPI as monthly basis. Communicate effectively with stakeholders from various countries. Data Driven responsibilities: Analyse customer data to identify trends and insights. Work with large data sets to perform detailed analysis and generate actionable insights. Prepare and present MBR and WBR reports to leadership team and key stakeholders. Maintain accurate records of customer interactions and transactions. Be well-versed with basic Microsoft tools (Excel, Word, PowerPoint, Outlook). Good to have qualities of working with Microsoft tools such as Power BI, Power Automate, and SharePoint. Utilize SQL for data extraction, analysis and reporting. Teamwork: Engage and collaborate with team members to achieve common goals. Drive best practice sharing within the team and cross team. Participate in team engagement Other Responsibilities: Manage after sales container processes to ensure timely delivery. Coordinate with depos and Terminals. Follow-up and resolve any issues related to delays. Ensure compliance with international container Selling regulations and documentation. Utilize SAP for financial transactions and reporting. We are looking for : Min 2 yrs of required experience. Proven experience in customer service or a related field. Should be well versed with MS Office. Excellent communication and interpersonal skills. Experience in preparing and delivering presentations. Flexible to work in afternoon shifts - 1:30 pm to 10:30 pm (Mon-Fri) With experience in managing a team would be an advantage Strong problem-solving skills and attention to detail. What We Offer: Impact: Your work directly contributes to the success of our global operations. Opportunity: Ample opportunities for professional and personal growth. Innovation: Join a forward-thinking team embracing cutting-edge technologies. Global Exposure: Collaborate with diverse colleagues in an international business environment. Work-Life Balance: We value work-life balance and offer flexible working arrangements. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.