IT Specialist

About Platton:

Platton Inc. is an international, asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, customs brokerage, contract logistics, warehousing and distribution, truckload and LTL brokerage, and digital logistics solutions for importers and exporters. We serve clients across various industries with a strong focus on automation, visibility, and client success.

Position Overview:

Mid-Level IT Specialist

Key Responsibilities:

• Generate accurate spot quotes and bids for FCL, LCL, drayage, and inland transport in the U.S. market.

• Support & Maintenance:

  Manage and maintain the company’s internal IT systems, including ERP and integrations with external platforms.

• API Integrations:

  Configure, connect, and support integrations between CRM, ERP, and third-party services.

• Technical Troubleshooting:

  Analyze and resolve daily issues related to the corporate website (Angular) and internal services.

• Employee IT Support:

  Set up and administer corporate email accounts; resolve email delivery, access, and functionality issues.

• Process Automation:

  Develop scripts to automate business processes, streamline repetitive tasks, and optimize data exchange.

• ERP Management:

  Monitor ERP system performance, manage user roles, reporting, and ensure seamless integrations.

• Cross-Department Collaboration:

  Partner with other teams to identify IT requirements and implement effective solutions.

• Data Security & Compliance:

  Ensure all internal IT systems meet security, privacy, and compliance standards.

• Digital Infrastructure Projects:

  Contribute to initiatives such as new tool implementation, data migration, and process optimization.

Required Skills & Experience:

• 3–6 years of experience as an

  IT Specialist

  (Experience Preference :

  US F

  reight Forwarding/NVOCC / Logistics)

• Hands-on experience with

  ERP systems

  (configuration, support, reporting, user management).
• Strong understanding of

  API integrations

  and experience working with CRM/ERP/third-party platforms.
• Proficiency in

  scripting/programming

  (Python, PowerShell, or similar) for automation.
• Familiarity with

  Angular, corporate websites, and web troubleshooting.

• Solid knowledge of

  data security, IT compliance, and system monitoring.

• Excellent problem-solving, analytical, and communication skills.
• Bonus: Experience with logistics, freight forwarding, or supply chain IT systems.

Why Join Platton:

• Fully remote role with a U.S.-focused, global freight forwarding leader.
• Be part of a

  global logistics leader

  with a focus on digital innovation and automation.
• Opportunity to

  own IT systems

  and directly impact process efficiency and scalability.
• Work on

  cutting-edge projects

  including ERP optimization, API-driven integrations, and process automation.

How to Apply:

1–2 minute video introducing yourself and confirming availability