About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Responsibilities HR Business Partnering: Act as a strategic advisor and consultant to business leaders and department heads on all people-related matters. Support workforce planning, talent management, and succession planning initiatives. Partner with managers to identify, develop, and retain top talent. Drive engagement and cultural initiatives, championing Stem Inc.’s values across the organization. Provide guidance and coaching to managers on employee relations, performance management, and conflict resolution. HR Operations Oversee end-to-end employee lifecycle operations: onboarding, offboarding, transfers, and promotions. Ensure HR policies, procedures, and systems are compliant with local labor laws and industry best practices. Work closely with finance and leadership teams to manage headcount budgets, payroll inputs, and HR analytics. Implement and continuously improve HR systems, tools, and processes to increase efficiency and scalability. Handle HR reporting, dashboards, and data insights to support decision-making. Cross-functional Collaboration Collaborate with Talent Acquisition, L&D, Legal, and Finance to deliver holistic employee and organizational experiences. Support change management initiatives across various teams and ensure smooth transitions during organizational restructuring or role changes. Requirements 5 to 10 years of experience in an HR Business Partner and/or HR Operations role, preferably in a SaaS, tech, or engineering-driven environment. Proven experience in driving HR initiatives aligned with business strategy. Deep understanding of HR best practices, labor laws, compliance, and employee relations in India. Strong analytical mindset and experience working with HR metrics and data. Exceptional communication, interpersonal, and stakeholder management skills. Demonstrated ability to work in a fast-paced, high-growth, and agile environment. Bachelor’s/Master’s degree in Human Resources, Business Administration, or a related field. Experience with modern HRIS platforms and tools (e.g., BambooHR, Workday, Darwinbox, etc.) is a plus. Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws. Show more Show less
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Roles & Responsibilities Conduct data research by collecting, analysing, and interpreting data sets. Could be able to perform RCA and identify outliers in the data. Helps the customers in troubleshooting the issues related to the system. Utilise business tools for data extraction, modelling, and troubleshooting to uncover the insights that help the customer for business growth. Collaborating with teams across functions to ensure smooth execution while adhering to timelines and quality standards. Align with organizational goals, and values and contribute to long-term success. Communicate effectively with stakeholders in the US, sharing project progress and addressing inquiries to maintain alignment. Requirements And Skills Experience of 1-3 years in technical support to software products (B2B SaaS product) Experience in customer service, technical support, ticketing tools, and troubleshooting skills. Proficiency in Excel including Python/SQL Basic level. Should understand the renewable energy business. Strong team player while possessing the autonomy to manage his own workload. Excellent communication skill. Qualifications: Bachelor’s degree in Electrical engineering, Electronics & communication (Only) Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws. Show more Show less
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Responsibilities Identifies customer goals, analyzes plant design documents, and implements projects to requirements. Design, construct, and integrate Power Plant Control (PPC) implementations along with Data Acquisition Systems (DAS) & SCADA for C&I (Commercial and Industrial) and Utility renewable generation systems. Manages and owns development efforts around STEM’s PowerManager and PowerTrack SaaS platforms. Conducts and documents testing including Bench Testing, FAT, and SAT. Develops, integrates, and supports new processes, products, and standardizations. Provides appropriate and timely technical advice on matters relating to PPC, DAS, SCADA. Assist customers, Stem’s Support Team, Field Service Teams in solving technical issues. Supports plant commissioning activities with occasional travel to critical sites as needed. Independently manages project pipelines and stakeholder expectations. Other duties as assigned. Required Qualifications Bachelor's degree in engineering with a minimum of 5 years of relevant experience or 8+ years of revenant experience in lieu of a degree. 5+ years of experience with the following: Controls engineering experience in one of the following industries: renewable power generation, fossil power generation, power distribution, or battery storage. Utilizing PLCs for DAS and closed-loop control integration. Designing, tuning, and troubleshooting PI and PID loops. Industrial SCADA/EMS platforms including Inductive Automation’s Ignition Platform. Experience with SQL databases. Knowledge of the following communication protocols: Modbus, DNP3, OPC, IEC-60870, FTP. Competency in the following programming languages: Python, C#, Visual Basic, IEC-61131 Experience integrating layer 2/3 networking hardware and topologies and serial communications. Solid understanding Power Plant Control modes and electrical grid stability conditions and variables. Experience with systematic design, tuning, and troubleshooting of complex control systems. Ability to communicate technical information clearly and concisely to non-SMEs. In this customer-facing role you must be collaborative with strong listening and problem-solving skills. Preferred Qualifications Knowledge of SEL or Phoenix platforms is a plus. Familiarity with VMware and/or Hyper-V virtualization is a plus. Knowledge of cybersecurity best-practices and requirements (NERC-CIP) is a plus. Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws. Show more Show less
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Key Responsibilities Technical Support & Troubleshooting Provide tier 1 help desk support for Windows and Mac operating systems Troubleshoot Microsoft Office suite applications and resolve common user issues Perform basic hardware troubleshooting for desktops, laptops, and mobile devices Support and maintain printers, docking stations, and critical peripherals Assist with software installations, updates, and configurations User Account Management Handle user onboarding and offboarding processes Perform basic Active Directory administration tasks including: Password resets and account unlocks User account creation and deactivation Group membership management Manage user access and permissions as required Microsoft 365 Administration Utilize Microsoft 365 admin portal for basic user management tasks Assist with email configuration and troubleshooting Support Teams, SharePoint, and other M365 applications Monitor and maintain user licenses and subscriptions Device & Endpoint Management Support endpoint management using Workspace One (with transition to Intune) Assist with device enrollment, configuration, and troubleshooting Manage mobile device policies and applications Utilize remote support tools including TeamViewer and Workspace One for assistance Communication & Documentation Manage and respond to support requests through Jira ticketing system Provide clear, professional communication in employee-facing tickets Create and update knowledge base articles in Confluence Interact with users through multiple channels: in-person, phone, Slack chat, and tickets Document solutions and maintain accurate records of all support activities Collaboration & Global Support Participate in global team meetings (some scheduled at 8:30 AM Mountain Time) Collaborate with international team members across different time zones Escalate complex issues to tier 2 support when necessary Required Qualifications Technical Skills Basic understanding of Windows and Mac operating systems Familiarity with Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Knowledge of Microsoft 365 applications and admin portal Understanding of fundamental IT concepts and troubleshooting methodologies Experience with ticketing systems (Jira preferred) Experience & Education 1-2 years of IT support experience preferred Previous help desk or technical support experience is a plus Preferred Qualifications Basic networking knowledge (Wi-Fi connectivity, basic network troubleshooting) Experience with endpoint management solutions (Workspace One, Intune, or similar) Familiarity with remote support tools IT certifications such as CompTIA A+, Microsoft Fundamentals, or similar Experience with Confluence for documentation Previous experience in a global or multi-cultural work environment Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws. Show more Show less
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Overview We are seeking a dynamic and organized Marketing Coordinator to join our team. The ideal candidate will support the marketing department in executing customer outreach campaigns, content and collateral development, and event planning and logistics. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities Assist in the development and execution of marketing campaigns across digital, social media, and traditional channels. Coordinate the creation and distribution of marketing materials, including brochures, newsletters, and promotional content. Manage social media accounts, including content scheduling, posting, and community engagement. Manage website content updates. Track and analyze campaign performance metrics, generating reports to assess effectiveness and recommend improvements. Support event planning and execution, including trade shows, webinars, and promotional events. Collaborate with internal teams (e.g., design, sales, and product) to ensure consistent brand messaging. Maintain marketing calendars and ensure deadlines are met for projects and deliverables. Manage relationships with external vendors, such as printers, agencies, or media partners. Assist with budget tracking and invoice processing for marketing activities. Qualifications Bachelor's degree in marketing, Communications, Business, or a related field. 1-3 years of experience in marketing, advertising, or a related role (internships included). Proficiency in marketing tools such as Google Analytics, HubSpot, Wordpress, or similar platforms. Strong knowledge of social media platforms and content management systems. Excellent written and verbal communication skills. Highly organized with the ability to manage multiple projects and deadlines. Creative thinker with a keen eye for detail and design. Familiarity with SEO, content marketing, and digital advertising is a plus. Ability to work independently and collaboratively in a team environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Creative Suite (preferred). Preferred Skills Experience with graphic design tools (e.g., Canva, Photoshop, or Illustrator). Basic understanding of HTML/CSS for email or web content management. Knowledge of paid advertising platforms (e.g., Google Ads, LinkedIn Ads). Experience with CRM systems (e.g., Salesforce, Hubspot). Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Responsibilities Identifies customer goals, analyzes plant design documents, and implements projects to requirements. Designs, constructs, and integrates Power Plant Control (PPC) implementations and Data Acquisition Systems (DAS) & SCADA for the Consumer & Industrial and Utility renewable generation markets. Conducts and documents testing, including bench testing, FAT, and SAT. Aid in developing, integrating, and supporting new processes, products, and standardizations. Supports SCADA development efforts around Ignition HMI and Stem’s PowerManager and PowerTrack platforms. Provides appropriate and timely technical advice for PPC, DAS, and SCADA. Assist customers, Stem’s Support Team, and Field Service Teams in solving technical issues. Supports plant commissioning activities with occasional travel to critical sites as needed. Manages project pipelines and stakeholder expectations. Other duties as assigned. Required Qualifications Bachelor's degree in engineering with a minimum of 3-5 years of relevant experience. Familiarity with SQL databases. Knowledge of the following communication protocols: Modbus, DNP3, OPC, IEC-60870, FTP. Competency in the following programming languages: Python, C#, Visual Basic, IEC-61131 Experience integrating layer 2/3 networking hardware and topologies, and serial communications. Solid understanding Power of Plant Control modes and electrical grid stability conditions, and variables. Experience with systematic design, tuning, and troubleshooting of complex control systems. Ability to communicate technical information clearly and concisely to non-SMEs. This role requires strong collaboration, active listening, and critical thinking skills to effectively engage with customers. 3+ years of experience with the following: Controls engineering experience in one of the following industries: renewable power generation, fossil power generation, power distribution, or battery storage. Utilizing PLCs for DAS and closed-loop control integration. Designing, tuning, and troubleshooting PI and PID loops. Industrial SCADA/EMS platforms including Inductive Automation’s Ignition Platform. Preferred Qualifications Knowledge of SEL or Phoenix platforms is a plus. Familiarity with VMware and/or Hyper-V virtualization is a plus. Knowledge of cybersecurity best practices and requirements (NERC-CIP) is a plus. Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.
Stem is a global leader in AI-enabled software and services that empower customers to plan, deploy, and operate clean energy assets effectively. Stem offers a comprehensive range of solutions that revolutionize the development, construction, and operation of solar and energy storage projects. This includes an integrated suite of software, edge products, and full lifecycle services delivered by a team of experts. Stem is trusted by over 16,000 global customers to optimize the value of their clean energy projects and portfolios. For more information, visit http://www.stem.com. As a professional in this role, your responsibilities will include identifying customer objectives, analyzing plant design documents, and executing projects according to specifications. You will be involved in designing, building, and integrating Power Plant Control (PPC) implementations and Data Acquisition Systems (DAS) & SCADA for the Consumer & Industrial and Utility renewable generation markets. Your duties will also encompass conducting and documenting various types of testing, supporting the development of new processes, products, and standardizations, and providing technical guidance for PPC, DAS, and SCADA. Collaboration with customers, Stem's Support Team, and Field Service Teams to resolve technical issues will be a key aspect of your role. Additionally, you will assist in plant commissioning activities, manage project pipelines, and manage stakeholder expectations. To qualify for this position, you should hold a Bachelor's degree in engineering and possess 3-5 years of relevant experience. Proficiency in SQL databases, familiarity with communication protocols such as Modbus, DNP3, OPC, IEC-60870, FTP, and competency in programming languages like Python, C#, Visual Basic, IEC-61131 are essential requirements. Experience in integrating networking hardware, understanding Power of Plant Control modes, and systematic design, tuning, and troubleshooting of complex control systems are also crucial. Strong communication skills, the ability to collaborate effectively, and critical thinking capabilities are necessary for engaging with customers successfully. Additionally, a minimum of 3 years of experience in controls engineering within renewable power generation, fossil power generation, power distribution, or battery storage industries is preferred. Experience with PLCs for DAS and closed-loop control integration, designing, tuning, and troubleshooting PI and PID loops, and familiarity with Industrial SCADA/EMS platforms like Inductive Automations Ignition Platform are advantageous. Preferred qualifications for this role include knowledge of SEL or Phoenix platforms, familiarity with VMware and/or Hyper-V virtualization, and an understanding of cybersecurity best practices and requirements such as NERC-CIP.,
As an experienced analyst supporting the growth of Stem's Technology & Services Division, you will be partnering with Product Marketing to deliver insights on the competitive landscape. Your role will involve assessing Stems market position relative to key competitors, providing insights into how Stem competes and succeeds in a dynamic market, and building training material for the sales teams on product and technical capabilities. Additionally, you will be responsible for mining competitive differentiation, maintaining a competitive database, and collaborating with key stakeholders across various departments to drive actionable insights. Key Responsibilities: - Leading competitive intelligence by researching, gathering, and analyzing the competition, including objectively assessing gaps in product offering. - Analyzing a high volume of data to understand market trends and competitor landscape. - Informing Go-to-Market activities with key insights for incorporation into product positioning and messaging. - Enabling sales and other key stakeholders with key competitive intelligence tools such as battle cards, product maturity maps, and competitive dashboards. - Conducting periodic reviews with customer-facing teams to exchange knowledge to further inform competitive positioning. Requirements: - Minimum bachelor's degree. - 2+ years of experience in SaaS and/or professional services industry. - Experience in IoT and renewable energy industries is a plus. - Strong research and quantitative, as well as qualitative data analysis skills. - Ability to work independently as well as cross-functionally to drive outcomes. - Ability to succeed and embody a growth mindset in a fast-paced environment. - Strong attention to detail and exceptional written/oral communication skills. - Experience with MS Office, Confluence, and Salesforce. If you are looking to join a dynamic team focused on clean energy solutions and services, this position offers the opportunity to contribute to the continued success of Stem by providing valuable insights and competitive analysis.,
About Stem Stem is a global leader in AI-enabled software and services that empower customers to plan, deploy, and operate clean energy assets. The company provides comprehensive solutions that revolutionize the development, construction, and management of solar and energy storage projects. Stem offers an integrated suite of software and edge products, along with full lifecycle services delivered by a team of renowned experts. With over 16,000 customers worldwide, Stem is trusted to optimize the value of clean energy projects and portfolios. For more information, visit http://www.stem.com. Responsibilities - Identify, prioritize, and troubleshoot incidents remotely in alignment with customer business requirements and organizational policies. - Schedule and oversee the execution of grid service events. - Develop new rules for the data engine to facilitate strategic root cause corrections. - Monitor and troubleshoot various information and network systems, such as LAN/WAN systems, firewalls, IoT systems, operating systems, and energy storage management systems. - Log operational incidents in JIRA for tracking purposes. - Collaborate with field technicians during installation and resolution of operational issues. - Inform field service, customer operations, and third-party service providers about issues, outages, and remediation progress. - Engage with internal and external technical and service teams to establish temporary and permanent solutions for system issues, and update knowledge base articles accordingly. Requirements - Hold a BTech/BE degree in Electrical Engineering, Electrical and Electronics Engineering, or Electronics and Communication Engineering from an accredited college or university. - Possess a strong understanding of communication protocols such as MODBUS RS485 and TCP/IP communications, networking fundamentals like DHCP/Static, DNS, TCP/IP protocols, as well as router/switch configuration and IP address planning. - Knowledgeable about electrical power systems, solar power systems, and Battery Energy Storage Systems (BESS). - Proficient in analyzing large datasets and performing data analysis. - Familiarity with server operating systems and network devices. - Ability to think innovatively to resolve problems in ambiguous scenarios. - Experience with executing custom scripts (light coding/understanding). - Excellent verbal and written communication skills in English. Preferred - Background in solar asset performance analysis. - Strong understanding of communication protocols including MODBUS RS485 and TCP/IP communications, networking fundamentals like DHCP/Static, DNS, TCP/IP protocols, router/switch configuration, and IP address planning. - Experience in providing remote support using virtual desktop tools. - Proficiency in Jira, Confluence, Tableau, Plotly, SQL, Python, Linux/command line, Big Data visualization, and relational databases. - Analytical aptitude and the ability to work effectively under pressure. Job Location Gurugram, Haryana with 24*7 PST/PDT working hours.,
You will be joining Stem, a global leader in AI-enabled software and services focused on clean energy assets. Stem provides innovative solutions that revolutionize the development, construction, and operation of solar and energy storage projects. With a comprehensive suite of software, edge products, and expert services, Stem empowers over 16,000 customers worldwide to optimize the value of their clean energy ventures. For more information, visit http://www.stem.com. Your primary responsibilities will revolve around delivering comprehensive sales support to customer-facing sales representatives globally. By offering robust backend assistance, you will ensure the success and efficiency of the sales team. Your role will also involve facilitating seamless renewal processes, providing accurate and timely support to streamline workflows and enhance customer satisfaction. You will play a key role in creating detailed renewal estimates in the ERP system to enable informed decision-making. Generating renewal sales orders promptly and efficiently sharing them within the teams for invoicing purposes will be crucial. Your contribution to driving revenue generation through effective renewal sales support activities will be essential for the organization's growth. Implementing best practices to enhance efficiency and accuracy in the renewal process will be a core aspect of your responsibilities. Monitoring key renewal metrics, analyzing trends, identifying opportunities, and areas for improvement will be vital for optimizing outcomes. Collaboration with cross-functional teams, including finance, operations, and customer support, will ensure a seamless renewal process. Maintaining accurate records of customer interactions and renewal activities in CRM systems like Salesforce and NetSuite will be part of your duties. To excel in this role, you should hold a Bachelor's degree or equivalent qualification. Excellent written and verbal communication skills, proficiency in Microsoft Office Suite, and a positive attitude for effective cross-departmental communication are essential. You should possess the ability to multitask, work under tight deadlines, and demonstrate strong organizational and coordination skills. A self-motivated approach, a commitment to continuous learning and improvement, and knowledge of the solar industry, PV plants, and related devices/components are key requirements for this position.,
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Job Description As a Energy Program Operations Analyst, you will support Stem’s business activities with regards to Grid and Demand Response programs and utility contracts. The primary focus of the position is to assist in the execution of Stem’s utility contracts and demand response programs, with a focus on operational excellence. This effort includes process design and implementation, contract compliance, reporting, technical modeling and settlement activities. You will support strategic plans on how to design, implement, and scale programs within the company. You must demonstrate a blend of business, technical, and executional expertise. You will report into the Grid Service Program Management team. Key Responsibilities Manage program operational deliverables and deadlines and ensure the successful and on time submission of required materials for Stem’s Grid and Demand Response programs Perform quality control measures on tariff and timeseries data, and generate performance analyses reports for energy storage assets Draft, document, implement, and improve scalable processes across functional teams to manage the customer enrollment, portfolio performance validation, and financial settlement and billing for utility programs Execute tools (in Python, Excel or SQL, as appropriate) to automate or simplify manual processes and procedures and reduce overall operational errors Identify and communicate risks in operations and processes; and assist in developing and adopting mitigation strategies Support project finance models for portfolio financial performance and conversations with customer account manager Assist with monthly and quarterly financial activities: organize all relevant data, create billing statements, as well as monitor and verify utility and vendor payments Assist in developing and tracking KPI performance metrics for Stem’s energy storage systems participating in various programs/markets and communicating to internal and external stakeholders Manage incoming requests, program updates, and ad-hoc transactional tasks as necessary Support operational initiatives as needed and identify and execute opportunities to increase the level of automation of current processes Prepare and deliver complex analyses and conclusions to members of the operations organization Requirements 3-5 years of technical experience with advanced Excel modeling and programming or use of analytic tools like Python and R Strong quantitative analytic skills and financial modeling skills with demonstrated proficiency with technical concepts Project planning experience with ability to plan, prioritize, and execute on multiple projects simultaneously Ability to multi-task with willingness to take on wide variety of tasks, both exciting and sometimes routine Ability to learn quickly and produce quality work under tight deadlines Ability to track and summarize project and operations status Self-motivated, detail-oriented personality, demanding high quality performance from self and colleagues Excellent oral and written communication skills Ability to create clear process documentation and execute operational runbooks and standard operating procedures Candidates must be patient, persistent, and willing to dive into a challenge Education And Experience A Bachelor’s degree in a technical, quantitative or business discipline preferred Experience in PV renewables, battery storage including demand-response participation or wholesale electricity market participation is preferred Understanding and demonstrated interest in time-series data, electrical utilities, utility tariffs, and renewable energy is a major advantage Prior experience working with large sets of data and data analysis using Python, SQL, Salesforce.com, JIRA, Tableau and reporting tools a plus Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.
About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Key Responsibilities Manage program operational deliverables and deadlines and ensure the successful and on time submission of required materials for Stem’s Grid and Demand Response programs Perform quality control measures on tariff and timeseries data, and generate performance analyses reports for energy storage assets Draft, document, implement, and improve scalable processes across functional teams to manage the customer enrollment, portfolio performance validation, and financial settlement and billing for utility programs Execute tools (in Python, Excel or SQL, as appropriate) to automate or simplify manual processes and procedures and reduce overall operational errors Identify and communicate risks in operations and processes; and assist in developing and adopting mitigation strategies Support project finance models for portfolio financial performance and conversations with customer account manager Assist with monthly and quarterly financial activities: organize all relevant data, create billing statements, as well as monitor and verify utility and vendor payments Assist in developing and tracking KPI performance metrics for Stem’s energy storage systems participating in various programs/markets and communicating to internal and external stakeholders Manage incoming requests, program updates, and ad-hoc transactional tasks as necessary Support operational initiatives as needed and identify and execute opportunities to increase the level of automation of current processes Prepare and deliver complex analyses and conclusions to members of the operations organization Requirements 1-2 years of technical experience with advanced Excel modeling and programming or use of analytic tools like Python and R Strong quantitative analytic skills and financial modeling skills with demonstrated proficiency with technical concepts Project planning experience with ability to plan, prioritize, and execute on multiple projects simultaneously Ability to multi-task with willingness to take on wide variety of tasks, both exciting and sometimes routine Ability to learn quickly and produce quality work under tight deadlines Ability to track and summarize project and operations status Self-motivated, detail-oriented personality, demanding high quality performance from self and colleagues Excellent oral and written communication skills Ability to create clear process documentation and execute operational runbooks and standard operating procedures Candidates must be patient, persistent, and willing to dive into a challenge Education And Experience A Bachelor’s degree in a technical, quantitative or business discipline preferred Experience in PV renewables, battery storage including demand-response participation or wholesale electricity market participation is preferred Understanding and demonstrated interest in time-series data, electrical utilities, utility tariffs, and renewable energy is a major advantage Prior experience working with large sets of data and data analysis using Python, SQL, Salesforce.com, JIRA, Tableau and reporting tools a plus Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.
About the Company: Stem is a global leader in AI-enabled software and services focused on enabling customers to plan, deploy, and operate clean energy assets. With a comprehensive set of solutions that revolutionize the development, construction, and operation of solar and energy storage projects, Stem offers integrated software, edge products, and full lifecycle services from a team of experts. Over 16,000 global customers trust Stem to optimize the value of their clean energy projects and portfolios. For more information, visit http://www.stem.com. Responsibilities: - Identify, prioritize, and troubleshoot incidents remotely in alignment with customer business requirements, organizational policies, and operational impact. - Schedule and monitor the execution of grid service events. - Develop new rules for the data engine to support strategic root cause corrections. - Monitor and troubleshoot various information and network systems, including LAN/WAN systems, firewalls, IoT systems, operating systems, and energy storage management systems. - Record operational incidents in JIRA. - Collaborate with field technicians for installation and operational issue resolution. - Inform field service, customer operations, and third-party service providers about issues, outages, and remediation progress. - Work with internal and external technical and service teams to provide temporary and permanent solutions to system issues and update knowledge base articles. Requirements: - Bachelor's degree (BTech/BE) in Electrical Engineering, Electrical and Electronics Engineering, or Electronics and Communication Engineering from an accredited college or university. - Proficiency in communication protocols such as MODBUS RS485 and TCP/IP communications, networking fundamentals like DHCP/Static, DNS, TCP/IP protocols, router/switch configuration, and IP address planning. - Knowledge of electrical power systems, solar power systems, and Battery Energy Storage Systems (BESS). - Experience in analyzing large datasets and data analysis. - Familiarity with server operating systems and network devices. - Ability to creatively solve problems in ambiguous situations. - Experience with executing custom scripts (light coding/understanding). - Strong verbal and written English language skills. Preferred: - Experience in solar asset performance analysis. - Proficiency in communication protocols like MODBUS RS485 and TCP/IP communications, networking fundamentals, and router/switch configuration. - Experience in providing remote support using virtual desktop tools. - Familiarity with Jira, Confluence, Tableau, Plotly, SQL, Python, Linux/command line, Big Data visualization, and relational databases. - Analytical aptitude and ability to work effectively under stress. Job Location: Gurugram, Haryana with 24*7 PST/PDT working hours.,
Stem is a global leader in AI-enabled software and services that empower customers to plan, deploy, and operate clean energy assets. Stem offers a comprehensive suite of solutions that revolutionize the development, construction, and management of solar and energy storage projects. This includes an integrated software platform, edge products, and full-service support from a team of industry experts. With over 16,000 customers worldwide, Stem is trusted to optimize the value of clean energy projects and portfolios. For more information, visit http://www.stem.com. As a Program Operations Manager at Stem, you will be responsible for overseeing program deliverables and deadlines, ensuring timely submission of required materials for Stems Grid and Demand Response programs. You will conduct quality control checks on tariff and timeseries data, and prepare performance analysis reports for energy storage assets. Your role will involve developing, documenting, and enhancing scalable processes across teams to manage customer enrollment, portfolio performance validation, and financial settlement for utility programs. Utilizing tools such as Python, Excel, or SQL, you will automate manual processes, minimize errors, and identify operational risks. You will collaborate on developing mitigation strategies and support project finance models for portfolio performance assessments. Additionally, you will assist in tracking key performance metrics for energy storage systems participating in various programs and markets. Key Responsibilities: - Manage program operational deliverables and deadlines for Stems Grid and Demand Response programs - Conduct quality control measures on tariff and timeseries data, and generate performance analysis reports for energy storage assets - Develop, document, implement, and enhance scalable processes to manage customer enrollment, portfolio performance validation, and financial settlement for utility programs - Utilize tools to automate manual processes and reduce operational errors - Identify and communicate risks in operations and processes, and assist in developing mitigation strategies - Support project finance models and track KPI performance metrics for energy storage systems - Manage incoming requests, program updates, and ad-hoc tasks as needed - Support operational initiatives and increase process automation - Deliver complex analyses and conclusions to operations organization members Requirements: - 1-2 years of technical experience with advanced Excel modeling, programming, or analytic tools like Python and R - Strong quantitative analytic and financial modeling skills - Project planning experience with the ability to manage multiple projects simultaneously - Strong multitasking skills and willingness to handle diverse tasks - Ability to learn quickly and deliver quality work under deadlines - Excellent oral and written communication skills - Detail-oriented, self-motivated, and high-performance-driven personality - Ability to create clear process documentation and execute operational procedures - Candidates must be patient, persistent, and proactive in overcoming challenges Education and Experience: - Bachelor's degree in a technical, quantitative, or business discipline preferred - Experience in PV renewables, battery storage, demand-response participation, or wholesale electricity market involvement preferred - Understanding and interest in time-series data, electrical utilities, utility tariffs, and renewable energy advantageous - Prior experience with data analysis tools like Python, SQL, Salesforce.com, JIRA, Tableau, and reporting tools beneficial,