We want people who are passionate about building features that you and your peers will love DigitalOcean s Managed Databases Team builds and runs the services and infrastructure for the DigitalOcean DBaaS product. We handle the full life cycle of Managed Databases from the APIs which let users create and manage their databases to software that automates the running, upgrading, and health of databases. We are looking for an experienced full-stack engineer to work on a small team focused on Database-as-a-Service products. This role reports to the Engineering Manager of the Datastores and Messaging team within the Platform-as-a-Service (PaaS) organization in Engineering. This position is able to be hired in India, located in our hub city of Hyderabad. What You ll Be Doing: Developing external customer-facing Managed Database products (MySQL, PostgreSQL, Caching, Kafka, OpenSearch, MongoDB, and more). Contributing to design and discussion on technical architecture. Building delightful user experiences with React, GraphQL, and Typescript Developing APIs with Go Lang. Improving testing, maintenance, and deployment automation to increase development velocity and resiliency. Providing the last-line of support for DBaaS products. Collaborating with an agile, self-managed team of peers. Leveraging technologies such as Temporal, gRPC, REST, Kubernetes, Docker, Kafka, Grafana and more. Integrating with many components across the DigitalOcean stack. What We ll Expect From You: At least 2 years of experience developing infrastructure and products from ideation to deployment, with a focus on front-end engineering and services. Strong experience in React, Typescript, and GraphQL. A solid understanding of building and maintaining microservices within distributed systems. Working knowledge of microservices using container workload engines and frameworks such as Docker and Kubernetes. Strong spoken and written capabilities for communicating technical designs and code changes to other engineers, designers, and product teams. Familiarity in developing APIs with Golang. Experience with CI/CD pipelines and frameworks. Professional experience using different SQL and NoSQL databases. Passion for collaborating directly with customers to discover their Jobs To Be Done, and developing simple delightful solutions to solve those jobs. Ability to work closely with other front-end developers and designers. Why You ll Like Working for DigitalOcean: We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is role is located in Hyderabad, India #LI-Hybrid Department: Engineering #LI

We want people who are passionate about building features that you and your peers will love DigitalOcean s Managed Databases Team builds and runs the services and infrastructure for the DigitalOcean DBaaS product. We handle the full life cycle of Managed Databases from the APIs which let users create and manage their databases to software that automates the running, upgrading, and health of databases. We are looking for a seasoned engineer to work on a small team focused on Database-as-a-Service products. This role reports to the Engineering Manager of the Datastores and Messaging team within the Platform-as-a-Service (PaaS) organization in Engineering. This role will involve technical leadership to scale our database platform to meet the needs of our growing customer base. This position is able to be hired in India, located in our hub city of Hyderabad. What You ll Be Doing: Developing external customer-facing Managed Database products (MySQL, PostgreSQL, Caching, Kafka, OpenSearch, MongoDB). Acting as a subject matter expert on MySQL and PostgreSQL, providing guidance on performance optimizations and administrative issues. Developing and maintaining distributed systems in a Kubernetes environment that is globally distributed. Authoring and giving feedback on technical designs. Developing APIs with Go. Mentoring other engineers on best practices and performing code reviews. Providing the last-line of support for DBaaS products. Collaborating with agile, self-managed teams of peers across other products. This includes engineers, product managers, designers, and more. Leveraging technologies such as Temporal, gRPC, REST, Kubernetes, Docker, Kafka, Grafana and more. Integrating with many components across the DigitalOcean stack. What We ll Expect From You: 8+ years of experience working in fast-paced, agile product development environments. 5+ years of experience working as a subject-matter expert with PostgreSQL and/or MySQL databases. 3+ years of experience working with Go. Strong knowledge of microservices using container workload engines and frameworks such as Docker and Kubernetes. A track record of building and maintaining large distributed systems. Experience with resilience engineering, fault tolerance, and failure domains as they relate to database backends. Strong spoken and written technical capabilities in developing and maintaining software. Experience with concurrency patterns in Go. Experience with CI/CD pipelines and frameworks. A strong background and exposure to different databases, both SQL and NoSQL paradigms. Familiarity with prevalent message bus and queuing technologies. Passion for collaborating directly with customers to discover their Jobs To Be Done, and developing simple delightful solutions to solve those jobs. Strong interpersonal and communication skills to collaborate and demonstrate empathy with key stakeholders, both spoken and written. Why You ll Like Working for DigitalOcean: We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is a Hybrid role #LI-Hybrid

We want people who are passionate about taking complex concepts and providing a simple and accessible experience for users. We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone. The GenAI team is responsible for creating tools so that developers can easily create AI Agents for real world problems. We re a fast-pace team looking to build the next generation of AI/ML workflows on DigitalOcean. What You ll Be Doing: Drive large cross-functional projects independently to completion Work primarily in Typescript, React, GraphQL, Python, and Go Build UI components, libraries, tools, and services that power platform Maintain and develop the Go and GraphQL API Collaborate on design and UX Participate and support in operational excellence Independently ship product features from planning to launch to maintenance with high autonomy Collaborate with other engineers to find elegant architectures and solutions What You ll Add to DigitalOcean: Own a technical area by providing technical leadership for a team Strong interest in development platforms, Data Engineering, MLOps, AI, CI/CD, infrastructure or making products for technical teams Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs 5+ years relevant industry experience in a fast-paced, high growth tech environment building UI component libraries, design systems, and tools using TypeScript Demonstrated design and UX sensibilities Knowledge of API standards including REST or GraphQL Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. * This is role is located in Hyderabad, India #LI-Hybrid

As a Senior Engineer on the Application Platform team, the software you write will power applications for over a million users around the globe. You will define the next generation of cloud services, making developers lives (both inside DO and in the wild) easier by building new services that improve our efficiency and also provide important new features for our customers. If your passion is building products customers rely on every day, this is the right job for you. What Youll Be Doing: Contributing to the development of new architecture and major functional upgrades for our Application Platform offering. Work with our product teams to build the next generation of products and services for our developers community. Drive architecture for complex systems by determining current limitations and working with the team to come up with solutions. Contribute operational reliability as a member of the product on-call rotation. Technologies we use: Kubernetes, Go, gRPC, MySQL, Istio, Prometheus, Cloud Native Buildpacks. What Well Expect From You: Experience as a software engineer, developer, or programmer building software used by 1000s of users. Proficiency in software development methodologies. Experience or interest in learning Golang to build APIs (gRPC). Operational knowledge of Kubernetes is a plus, or passion to learn Kubernetes operations. Ability to navigate the complexity of distributed systems to operate them in production. Contribution to the reliability and performance of App Platform systems. Ability to contribute throughout all phases of a service lifecycle from conception through design, development, deployment and ultimately operation A commitment to monitoring and observability. Systems thinking. Strong opinions, weakly held. Bonus: Experience operating Kubernetes in production at large scales. Why You ll Like Working for DigitalOcean: We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is a Hybrid role #LI-Hybrid

We re looking for a Software Engineer II to join our Growth R&D engineering team and contribute in driving growth via our product activation strategy. You will collaborate closely with Product and UX Design and work across the full tech stack to ship everything from large-scale multi-product experiences that span across the Cloud Console to small but impactful Growth experiments to realize incremental improvements to activation business metrics. In addition to customer-facing features, you ll partner closely with product and engineering leaders to build and constantly make improvements to our app and control plane platforms and architecture, while ensuring operational excellence. The ideal candidate has strong full stack engineering fundamentals and a keen product sense. What You ll Be Doing: Contribute to the development of large-scale product features and own smaller data-driven feature experiments, while working closely with product and engineering partners across multiple organizations. Work across our full stack, primarily in Typescript, React, GraphQL, and Go. Collaborate with product, UX design, and other technical and non-technical stakeholders. Contribute to the team in operational excellence. Ideate, design and implement Growth experiments across the product surface area, while being a champion for data-driven experimentation. What We ll Expect From You: Bachelor and/or Master Degree in Computer Science or equivalent experience 2+ years of hands-on experience in a fast-paced, high growth tech environment building customer-facing products and features as a Fullstack Software Engineer. Experience of modern full stack development technologies like Javascript/Typescript, React, Node.js, GraphQL, Go, and Python. Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs. Demonstrated design, UX and product sensibilities and an affinity for wearing the customer s shoes. Analytical and data interpretation skills, with experience in metrics-driven decision making and A/B testing is a nice to have. Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. * This is role is located in Hyderabad, India #LI-Onsite

We re looking for a Senior Software Engineer to join our Growth R&D engineering team and play a big role in driving growth via our product activation strategy. You will collaborate closely with Product and UX Design and work across the full tech stack to ship everything from large-scale multi-product experiences that span across the Cloud Console to small but impactful Growth experiments to realize incremental improvements to activation business metrics. In addition to customer-facing features, you ll partner closely with product and engineering leaders to build and constantly make improvements to our app and control plane platforms and architecture, while ensuring operational excellence. The ideal candidate has both a strong full stack engineering background and a keen product sense grounded in data-driven methodologies. What You ll Be Doing: Contribute to the development of large-scale product features and own smaller data-driven feature experiments, while working closely with product and engineering partners across multiple organizations. Work across our full stack, primarily in Typescript, React, GraphQL, and Go. Collaborate with product, UX design, and other technical and non-technical stakeholders. Drive and support the team in operational excellence. Drive architecture for large systems by determining current limitations and working with the team and peers across Product Engineering to come up with solutions. Ideate, design and implement Growth experiments across the product surface area, while being a champion for data-driven experimentation. What We ll Expect From You: Bachelor and/or Master Degree in Computer Science or equivalent experience 4+ years of hands-on experience in a fast-paced, high growth tech environment building customer-facing products and features as a Fullstack Software Engineer. Strong candidates will have 2+ years of experience working in a Growth-oriented team, and have experience designing and implementing data-driven growth experiments in addition to building product features. Deep experience of modern full stack development technologies like Javascript/Typescript, React, Node.js, GraphQL, Go, and Python. Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs. Demonstrated design, UX and product sensibilities and an affinity for wearing the customer s shoes. Analytical and data interpretation skills, with experience in metrics-driven decision making and A/B testing is a nice to have.

At DigitalOcean, were not just simplifying cloud computing - were revolutionizing it. We serve the developer community and the businesses they build with a relentless pursuit of simplicity. With our customers at the heart of what we do - and powered by a diverse culture that values boldness, speed, simplicity, ownership, and a growth mindset - we are committed to building truly useful products. Come swim with us! Position Overview: We are seeking an inspired and motivated technical contributor to join the DigitalOcean Security Team as an Infrastructure Security Engineer. You will report to the Security Engineering Manager for the APAC region and will be a key member of DigitalOcean s security team. In this role, you will play an essential part in enhancing DigitalOceans security posture. This includes collaborating with various Engineering and Security teams to: Design and implement infrastructure security solutions at scale Identify and mitigate security issues, vulnerabilities, and misconfigurations for both internal users and customers Your efforts will provide security instrumentation and establish secure architectures within DigitalOcean s environments, both corporate and customer-facing. What You ll Do: Establishing an understanding of DigitalOcean s production and corporate environments, from applications to infrastructure, keeping up-to-date with material changes and future directions Partnering closely with the other technical teams within the Security Organization and across our engineering and other functions to harden accounts, platforms, and service structures to combat intrusions, hijackings, and potential compromises Developing early warning systems to detect, respond, and mitigate risks to the business as well as the customer environment Develop, maintain, and monitor the adoption of sound Cloud security practices Ownership of vulnerability management and patching policies of Virtual machines, Containers and Kubernetes infrastructure Identify and help mitigate security issues and misconfigurations related to Cloud services, Virtual machines, Containers and Kubernetes infrastructure Ownership and management of preventative security measures and services such as WAF, SIEM and similar security solutions. Consistently improving security as the company scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business, not a detractor What We ll Expect From You: 5+ years of experience automating security tooling, alerting, and remediation workflows, especially security event enrichment, reduction, and correlation Vulnerability Management experience, focused on prioritizing known vulnerabilities for remediation at scale and classifying previously unknown vulnerabilities Strong understanding of Linux systems and common O/S hardening practices Hands-on experience with cloud service providers. Amazon Web Services (AWS) is a core requirement, while familiarity with Google Cloud Platform (GCP) is a strong advantage. Focus areas include security issues and misconfigurations across cloud services, virtual machines, containers, and Kubernetes infrastructure. Strong understanding of systems in a multi-tenant, cloud environment Clear written and verbal communication skills to include: technical writing, presenting, coaching, mentoring Bonus: Experience in one or more of the following areas: Endpoint Intrusion Detection, Response, and Remediation, open source or commercial Configuration as Code software and methods (eg, Chef, Salt, Ansible) Message Bus Architectures and Data Processing Pipelines (eg, Kafka) Log management (e.g., ELK, Splunk, BigQuery) Engineering and maintaining Identity and Access management systems (e.g., OpenLDAP, Okta, VPN or Zero Trust) Why You ll Like Working for DigitalOcean: We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This job is located in Hyderabad, India #LI-Hybrid

Do you ever wonder what happens inside the cloud? DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world. We want people who are passionate about helping our customers scale. We are looking for creative problem-solvers who are eager to help our business customers scale. Reporting to the Manager of Customer Success, a Customer Success Engineer will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of DigitalOcean. As the voice of the customer, you have the opportunity to influence product decisions while helping to build the next great cloud company! What Youll Be Doing: Respond to technical and product questions generated by our customers through tickets, emails, chats, or phone calls Troubleshoot application and product issues Quickly learn DigitalOcean systems and adapt to rapid changes Work both collaboratively and independently within a team setting (we love Slack!) Identify, communicate, and document process & policy improvement Incident management and escalations Help combat fraud and abuse on the platform Collaborate with other teams and departments to improve the customers experience Help architect HA solutions for fast-growing and new customers What We ll Expect From You: Strong background in cloud technology and Linux systems Passionate about technology and customer support Strong identity with our brand and team culture Strong analytical skills and pattern recognition Prior experience in similar environments in Customer Success, or Solutions Architecture type roles. Strong communication skills, with the ability to explain technical concepts in clear and concise terms A desire to get the best out of everyone on their team with the ability to balance the demands of multiple constituencies, define priorities, and set appropriate expectations. Technical Skills: Applied knowledge in areas like: Linux, Debian, Ubuntu, Django, etc Networking and Storage Virtualization: KVM, Xen Experience with one or more database engines (MySQL, MariaDB, PostgreSQL, Redis, MongoDB). Bonus: Certifications such as RHCE, CKA, and/or CKAD Bonus: Experience troubleshooting basic and advanced Kubernetes issues, from pods and deployments to the control plane Why You ll Like Working for DigitalOcean: We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This job is located in Hyderabad, India #LI-Rem

DigitalOcean is a dynamic, profitable, high-growth technology company serving a large and passionate community of developers around the world. Our mission is to simplify cloud computing so developers and businesses can spend more time creating software that changes the world. We want people who are passionate about helping developers build, deploy, and bring their idea to life. DigitalOcean s product engineering organization enables customers to easily build highly scalable creative applications and services on our cloud platform. We serve a passionate developer community that has grown to love our intuitive simple design, easily configurable infrastructure, and intuitive tutorials helping craft and run their software in the cloud. As an engineer on the DigitalOcean Kubernetes team, you will be responsible for continuing to build the DigitalOcean Kubernetes product. You ll be a member of a global team building a Kubernetes platform to enable developers to easily deploy and orchestrate their containerized workloads. What You Will Be Doing: Developing the DigitalOcean Managed Kubernetes product. Collaborating to build intuitive, delightful experiences for developers as they engage with DigitalOcean. Developing back-end gRPC services written in Go deployed on Kubernetes. Designing back-end services and authoring engineering design documents. Breaking the design documents into actionable epics and stories with estimates. Independently lead projects Running experiments to optimize user experience and increase adoption of DOKS. Contributing to and maintaining open-source projects, and collaborating with our developer community through customer meetings, blogs, and podcasts. Finding emerging tools, trends, and methodologies and showing your team how to integrate them against existing systems and processes. Ability to navigate the complexity of distributed systems to operate them in production. Regular interactions with important customers to understand their needs in the product Contributing meaningfully to discussions on architectures, implementations, design patterns, and processes with the ability to succinctly convey ideas to peers and mentees. Experience working on teams that operate across multiple time zones. What Youll Add to DigitalOcean: Experience working with complex distributed systems Experience with Go, Kubernetes, and Docker. Language: Demonstrated ability to develop, test, ship, maintain, and operate production-ready code and systems. (Go experience is a requirement, 3 years + is desired). Software engineering experience 7 years+ Experience hosting Kubernetes clusters at scale Experience with API development and interactions with data stores such as MySQL. Experience with custom Kubernetes controllers and CRDs Passion for shipping well-engineered and tested code. Strong analytical, communication, and organizational skills. A strong interest and obsession with building quality software focused on enabling developers to iterate on their ideas. A self learner mentality Experience in Agile software development methodologies. Experience working within a microservice architecture, with knowledge of both asynchronous, event-driven processing, and synchronous gRPC/HTTP-based requests. Be comfortable working in a fast paced engineering organization Highly desirable skills/experience include: Network engineering experience (cilium experience preferred) Experience integrating AI automation into a managed Kubernetes platform CI/CD experience with a focus on quality and developer velocity Experience writing technical blog posts/articles for the community Genuine interest in DigitalOcean as a company and excitement to use our products in your projects (if you haven t already!) Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This job is located in Hyderabad, India #LI-Hybrid

We are seeking a Senior Cloud Support Engineer to join our dynamic Cloud Support Core Team. In this role, reporting to the Manager of Cloud Support, you will play a pivotal part in empowering our global customer base by providing the technical expertise needed to maximize their experience on our platform. You ll be advocating for customer needs while supporting core components of our infrastructure, including Droplets, networking, and storage functionalities. We are looking for individuals passionate about problem-solving and customer enablement, with a deep understanding of Linux systems and extensive experience in open-source environments. What You Will Be Doing: Prior experience with DigitalOcean or other cloud infrastructure is a plus. The ability to quickly learn and adapt to DigitalOcean s evolving systems, platform, and products is essential. Addressing and resolving customer technical support tickets, ensuring a high standard of customer interaction and prompt issue resolution. Troubleshooting and diagnosing complex product issues, ensuring a focus on productivity, quality, SLA, CSAT, and resolution time KPIs. Providing exceptional technical support for DigitalOcean s core Compute, Network, and Storage products, including Droplets, Load Balancers, VPC, DNS, Block Storage Volumes, and Spaces (Object Storage). Championing customer requirements and advocating for their needs within cross-functional teams. Collaborating with product and engineering teams to improve support processes and ensure support readiness for new product launches. Mentoring and training Associate Support Engineers, serving as a role model within the team. Onboarding and guiding new hires, equipping them with the skills and knowledge to confidently engage with customers. Contributing to process and policy improvements by identifying areas for optimization and efficiency. Experienced in Incident Management with hands-on expertise in managing outage tickets and communicating effectively with both internal and external customers during ongoing incidents. Provide clear and concise updates through public posts to customers about incident status and resolution efforts. Assist engineering teams by gathering necessary information and offering technical support. Maintain accurate and current documentation for incident management processes, troubleshooting procedures, and knowledge base articles. Identify opportunities for process improvement and contribute to the development of best practices. What We ll Expect From You : Dedication to Customer Satisfaction: A deep love for customers and a commitment to going above and beyond to ensure their satisfaction and success. Cloud and Networking Expertise: Expert understanding of cloud infrastructure fundamentals, including APIs, scripting, databases, container technologies, and networking protocols (HTTP, DNS, SSL/TLS). Demonstrated ability in troubleshooting and managing complex cloud and networking environments. Excellent Communication Skills: Strong written and verbal skills with the ability to clearly explain complex technical concepts to diverse audiences. Passion for Technology and Customer Support: A genuine enthusiasm for technology coupled with a commitment to delivering exceptional customer support.Alignment with Brand and Team Culture: A strong sense of identity with DigitalOcean s brand and a collaborative approach to team dynamics. Analytical and Problem-Solving Skills: Ability to analyze and recognize patterns in technical issues, with a focus on effective troubleshooting. Relevant Experience: Previous experience in Customer Success, Solutions Architecture, or similar roles in a tech environment. Technical Proficiency: Extensive knowledge of Linux systems (Debian, Ubuntu), networking, storage, and web technologies, including Django, Cpanel, WordPress, and node.js. Proficient in CRM tools such as Salesforce and Jira for effective issue management. Certifications: Relevant certifications like CompTIA Linux+, CompTIA Network+, CompTIA Cloud+, or equivalent are advantageous. Proactive Collaboration: Initiative in internal team collaboration and customer advocacy, with a focus on continuous improvement. Experience with Troubleshooting Tools: Hands-on experience with tools and methods for troubleshooting networks and storage issues, such as cURL, traceroute, dig, DNS, and CORs. Desire to Enhance Team Performance: Ability to motivate and support team members while balancing multiple priorities and setting clear expectations. Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This job is located in Hyderabad, India #LI-Hybrid #LI-KC1

We are seeking a Senior Cloud Support Engineer to join our dynamic Cloud Support Core Team. In this role, reporting to the Manager of Cloud Support, you will play a pivotal part in empowering our global customer base by providing the technical expertise needed to maximize their experience on our platform. you'll be advocating for customer needs while supporting core components of our infrastructure, including Droplets, networking, and storage functionalities. We are looking for individuals passionate about problem-solving and customer enablement, with a deep understanding of Linux systems and extensive experience in open-source environments. What You Will Be Doing: Prior experience with DigitalOcean or other cloud infrastructure is a plus. The ability to quickly learn and adapt to DigitalOcean s evolving systems, platform, and products is essential. Addressing and resolving customer technical support tickets, ensuring a high standard of customer interaction and prompt issue resolution. Troubleshooting and diagnosing complex product issues, ensuring a focus on productivity, quality, SLA, CSAT, and resolution time KPIs. Providing exceptional technical support for DigitalOcean s core Compute, Network, and Storage products, including Droplets, Load Balancers, VPC, DNS, Block Storage Volumes, and Spaces (Object Storage). Championing customer requirements and advocating for their needs within cross-functional teams. Collaborating with product and engineering teams to improve support processes and ensure support readiness for new product launches. Mentoring and training Associate Support Engineers, serving as a role model within the team. Onboarding and guiding new hires, equipping them with the skills and knowledge to confidently engage with customers. Contributing to process and policy improvements by identifying areas for optimization and efficiency. Experienced in Incident Management with hands-on expertise in managing outage tickets and communicating effectively with both internal and external customers during ongoing incidents. Provide clear and concise updates through public posts to customers about incident status and resolution efforts. Assist engineering teams by gathering necessary information and offering technical support. Maintain accurate and current documentation for incident management processes, troubleshooting procedures, and knowledge base articles. Identify opportunities for process improvement and contribute to the development of best practices. What we'll Expect From You : Dedication to Customer Satisfaction: A deep love for customers and a commitment to going above and beyond to ensure their satisfaction and success. Cloud and Networking Expertise: Expert understanding of cloud infrastructure fundamentals, including APIs, scripting, databases, container technologies, and networking protocols (HTTP, DNS, SSL/TLS). Demonstrated ability in troubleshooting and managing complex cloud and networking environments. Excellent Communication Skills: Strong written and verbal skills with the ability to clearly explain complex technical concepts to diverse audiences. Passion for Technology and Customer Support: A genuine enthusiasm for technology coupled with a commitment to delivering exceptional customer support.Alignment with Brand and Team Culture: A strong sense of identity with DigitalOcean s brand and a collaborative approach to team dynamics. Analytical and Problem-Solving Skills: Ability to analyze and recognize patterns in technical issues, with a focus on effective troubleshooting. Relevant Experience: Previous experience in Customer Success, Solutions Architecture, or similar roles in a tech environment. Technical Proficiency: Extensive knowledge of Linux systems (Debian, Ubuntu), networking, storage, and web technologies, including Django, Cpanel, WordPress, and node.js. Proficient in CRM tools such as Salesforce and Jira for effective issue management. Certifications: Relevant certifications like CompTIA Linux+, CompTIA Network+, CompTIA Cloud+, or equivalent are advantageous. Proactive Collaboration: Initiative in internal team collaboration and customer advocacy, with a focus on continuous improvement. Experience with Troubleshooting Tools: Hands-on experience with tools and methods for troubleshooting networks and storage issues, such as cURL, traceroute, dig, DNS, and CORs. Desire to Enhance Team Performance: Ability to motivate and support team members while balancing multiple priorities and setting clear expectations. Why you'll Like Working for DigitalOcean We innovate with purpose. you'll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you'll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your we'll-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. we'reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. we'do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service

At DigitalOcean, were not just simplifying cloud computing - were revolutionizing it. We serve the developer community and the businesses they build with a relentless pursuit of simplicity. With our customers at the heart of what we do - and powered by a diverse culture that values boldness, speed, simplicity, ownership, and a growth mindset - we are committed to building truly useful products. Come swim with us! We are looking for an inspired and motivated experienced technical leader to join the DigitalOcean Security Operations Center (SOC). What You ll Do: Vetting abuse claims, responding to reporters, and helping customers get back on the platform. Analyzing network traffic to identify compromised systems, negate denial of service attacks, and pinpoint resource abuse. Monitor and investigate user-generated content and activities to identify policy violations, fraud, abuse, and other harmful behaviors. Locating trends in abuse vectors, communicating with leadership to apprise of extent, and advocating for appropriate product changes to prevent future occurrences. Maintaining the usability of DigitalOcean IP space by brokering delisting requests from drop lists or block listings that prevent the flow of email for our customers. Evaluating hosted content and following up based on DigitalOcean s Acceptable Use Policy (which may include adult or inappropriate content). Assist with the development and implementation of automated systems for detecting and mitigating abusive or fraudulent activities. Investigate, identify and prevent or mitigate abusive activities such as intrusion attempts, DDoS, malware distribution, phishing attacks, etc. originating from DigitalOcean Platform. Work within a queue management system with specific daily targets on the number of customer contacts completed with a quality resolution. Be responsible for end-to-end operational processes and handle escalations by providing business solutions. Provide guidance and oversight to customers to ensure compliance to all applicable DigitalOcean Policies. Collaborate with the Security organization and Infrastructure teams to harden account, platform, and service structures to combat hijackings and compromises. Understand internal tools and processes and leverage those to push automation. Understand and apply legal concepts of fair use as applied to copyright, trademark, defamation, and plagiarism. Assist with developing and maintaining SOPs. What You ll Add to DigitalOcean: Bachelors Degree or equivalent experience 2 to 4+ years of experience in security operations & incident response roles Experience in one or more of the following areas: policy enforcement user trust, risk, fraud or product abuse investigation network security security operations incident response Understanding of hardware, software, and networking; distributed computing; virtualization; high-performance storage systems; databases; and cloud computing Understanding of TCP/IP concepts, application protocols and knowledge of database structures and working with Unix/Linux. Very strong communication skills, prioritization and multitasking capabilities. Positive attitude with a desire to keep our customers and the internet safe. Relevant certifications, such as CompTIA Security+, Certified SOC Analyst (CSA), or Certified Ethical Hacker (CEH) are a plus. Bonus: Knowledge of Programming/Scripting (Ruby, Python, Bash) Why You ll Like Working for DigitalOcean: We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. #LI-Hybrid *This is a hybrid role located in Hyderabad India

Do you ever wonder what happens inside the cloud? DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world. We want people who are passionate about building apps that you and your peers will love. We are looking for an experienced, product-focused Sr. Software Engineer I, UI who shares our passion for making complex applications appear simple for our customers. We ll give you the freedom to do what you do best, so you should feel comfortable owning your work from start to finish, as well as bringing fresh ideas to the table that can make our products, development experience, and team better. You ll have the opportunity to work closely with designers, product managers, and other engineers across the stack to make ideas a reality. Our current stack consists of React, TypeScript, and GraphQL, though we also continue to support our legacy Ember application. What You ll Be Doing: As part of our UI Engineering team, leading and building DigitalOcean s suite of customer-facing products Collaborating with Product and Design to improve user experience with simplicity for our customers as a core value Writing clean, maintainable, and testable code and reusable/extensible components Building new, efficient, and scalable front-end applications that will interface with public and internal APIs Working with backend teams to solve complex problems with broad impact Mentoring engineers to help them grow Contributing to technical designs, and reviewing technical designs submitted by others. Triaging and resolving internal and external bugs. What We ll Expect From You: Passion for solving our customer s problems, and delivering value in the products we build for them Experience in product Frontend development working closely with Backend developers and services, Product Management, and Design/UX Building front-end components interacting with GraphQL, gRPC, and REST API. Have a mastery-level understanding of JavaScript, CSS, and HTML Strong experience building and deploying single-page applications at scale Experience with modern JavaScript application frameworks such as React, but ability to think outside the framework Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is a hybrid role #LI-Hybrid

About the Team The Billing Engineering team is responsible for managing a broad and complex range of functions comprising 70 services. As DigitalOcean continues its rapid growth and moves upmarket, the demands on the billing platform have significantly increased. This team will focus on operational enablement for the business and our customers, allowing our existing billing platform engineering teams to concentrate on platform resiliency and building customer-facing features. The Opportunity We are seeking highly motivated and skilled engineers in Hyderabad. You will play a critical role in ensuring the smooth operation of our billing platform, providing technical support, managing billing operations, and driving efficiency through automation. This is an exciting opportunity to be a part of building a new team and making a significant impact on our companys growth. What You ll Be Doing: Triage and resolve escalated billing support tickets, including invoicing discrepancies, collections issues (payments/dunning), and taxation inquiries. Serve as the first line of support for incoming bug reports. Take ownership of core billing platform operations, including facilitating credits, discounts, promotions, and commitment deals; working with the Tax team on taxation regions; managing SaaS Marketplace vendor ledgers; coordinating refunds and write-offs with the Revenue Accounting team; and supporting month-close compliance reporting. DevOps: Collaborate with the Billing Architect to contribute to operational excellence and the stability of the platform. Product Revenue Assurance: Augment revenue assurance tooling and synthetic testing to proactively identify and address potential revenue leaks. New Product Launches: Take ownership of the operational aspects of new product launches for existing products, working closely with product teams to ensure timely delivery. Develop and maintain automation tooling to improve the efficiency of billing operational tasks. Work closely with engineering, product, finance, sales, and support teams to ensure seamless billing processes and build roadmaps. Contribute to the documentation of billing processes and procedures. What We ll Expect From You: Strong technical aptitude and problem-solving skills. Proficiency in Go, with additional experience in Ruby a plus. Experience with billing systems and processes (e.g., invoicing, payments, subscriptions, pricing). Hands-on knowledge of microservices and distributed systems, including technologies like Docker, Kubernetes, gRPC, Kafka, MySQL, and Redis. Experience with scripting and automation tools (e.g., Python, Shell scripting). Excellent communication and collaboration skills. Ability to work independently and manage multiple priorities in a fast-paced environment. A proactive and detail-oriented approach. Optional: Include specific domain knowledge or tool experience if required, e.g., Experience with Zuora, NetSuite, or similar billing platforms. Optional: Bachelors degree in Computer Science, Engineering, or a related field. Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is a hybrid role #LI-Hybrid #LI-AB1

Have you ever wondered what happens inside the cloud? DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world. About the Team The IAM Engineering team is responsible for developing and maintaining Identity and Access Management services integrated with user accounts. As DigitalOcean continues its rapid growth and moves upmarket, the demands on identity, access, authorization, and account management have significantly increased. This team will focus on operational enablement for the business and our customers. The Opportunity We are seeking highly motivated and skilled engineers in Hyderabad. You will play a critical role to ensure product experiences at all stages of the developers journeys enable a DO-simple method to scale their business. You will join a team providing smooth operation of the IAM platform, providing technical support, managing IAM operations, and driving efficiency through automation. This is an exciting opportunity to be a part of building a new team and making a significant impact on our companys growth. What You ll Be Doing: Develop IAM gRPC APIs written in Go Lang to deliver solutions to target customer s Jobs To Be Done (JTBD). Collaborate with the team to define OKRs, driven by our product strategy, and develop roadmap items to successfully deliver on Key Results. Contribute to authoring of technical documents to deliver on feature development. Triage and resolve escalated IAM support tickets. Serve as the first line of support for incoming bug reports. Take ownership of IAM platform operations, including authentication, authorization, user accounts, security history, ssh keys, projects, tags, and user notifications. Maintain and contribute to operational excellence and the stability of the platform. Contribute to quality assurance tooling and synthetic testing to proactively identify and address potential customer impacting issues. Collaborate with product teams on existing and new product launches to enable seamless integrations of IAM services. Contribute to the documentation of IAM processes, and customer instructions. What We ll Expect From You: Strong technical aptitude and problem-solving skills. Proficiency in Go to develop gRPC and REST APIs. Hands-on knowledge of microservices and distributed systems, including technologies like Docker, Kubernetes, Kafka, MySQL, and Redis. Experience with Identity and Access Management systems (e.g., authentication, authorization, user accounts). Strong interest in direct collaboration with customers to define their key Jobs To Be Done, and translate into features. Excellent communication and collaboration skills in written and spoken forms. Author technical documents in architecture and task definition. Ability to work independently and manage multiple priorities in a fast-paced environment. A proactive and detail-oriented approach. [Optional: Bachelors degree in Computer Science, Engineering, or a related field.] Why You ll Like Working for DigitalOcean: We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program. We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education. We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences. We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. * This is role is located in Hyderabad, India #LI-Hybrid

Do you ever wonder what happens inside the cloud? Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world. We want people who are passionate about building apps that you and your peers will love. We are looking for an experienced, product-focused Sr. Software Engineer I, UI who shares our passion for making complex applications appear simple for our customers. We ll give you the freedom to do what you do best, so you should feel comfortable owning your work from start to finish, as well as bringing fresh ideas to the table that can make our products, development experience, and team better. You ll have the opportunity to work closely with designers, product managers, and other engineers across the stack to make ideas a reality. Our current stack consists of React, TypeScript, and GraphQL, though we also continue to support our legacy Ember application. What You ll Be Doing: As part of our UI Engineering team, leading and building DigitalOcean s suite of customer-facing products Collaborating with Product and Design to improve user experience with simplicity for our customers as a core value Writing clean, maintainable, and testable code and reusable components Building new, efficient, and scalable front-end applications that will interface with public and internal APIs Working with backend teams to solve complex problems with broad impact Mentoring engineers to help them grow What We ll Expect From You: Passion for our customers and the products we build for them Experience in product Frontend development working closely with Backend developers and services, Product Management, and Design/UX Have a mastery-level understanding of JavaScript, CSS, and HTML Strong experience building and deploying single-page applications at scale Experience with modern JavaScript application frameworks, but ability to think outside the framework Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. * This is role is located in Hyderabad, India #LI-Hybrid

Do you ever wonder what happens inside the cloud DigitalOcean, headquartered in New York and Cambridge, is a fast-growing technology company serving a thriving and passionate global community of developers. Our mission is to simplify cloud computing for every developer. We tackle some of the most complex and exciting technological challenges at a scale few companies can match. We want people who are passionate about driving growth and maximizing value for customers DigitalOcean is seeking a Senior Growth Account Manager who will play a critical role in expanding relationships with our existing customers and unlocking their full potential with our products and services. The ideal candidate will focus on driving account growth through strategic planning, identifying and acting on upsell and cross-sell opportunities, and ensuring maximum satisfaction and value realization for each customer. What You ll Be Doing: Account Growth: Own and grow a portfolio of existing customer accounts by developing and executing tailored strategies that align with customer needs and drive revenue expansion. Onboarding and Engagement: Onboarding process for new accounts to ensure a seamless start, setting the stage for long-term growth. Maintain consistent, meaningful engagement through regular check-ins, updates, and meetings. Primary Point of Contact: Serve as the main relationship manager for business and high-value customers, focusing on nurturing long-term, trust-based partnerships that foster growth. Growth-Oriented Collaboration: Work closely with support teams to identify opportunities for account growth, including contract renewals, feature adoption, upsell, and cross-sell initiatives. Customer Success & Retention: Drive customer retention by understanding customer goals, offering solutions tailored to their needs, and ensuring they derive maximum value from DigitalOceans offerings. Feedback and Advocacy: Act as a customer advocate by collecting and relaying feedback to Product and Engineering teams, enhancing the overall customer experience and aligning our solutions to drive growth. Performance Monitoring & Metrics: Track, analyze, and report key metrics related to customer growth, health, and retention, providing data-driven insights to inform strategies and optimize performance. What We ll Expect From You: 5-7 years of experience in growth account management or sales, with a strong focus on growth and expansion within existing customer bases SaaS and Cloud Infrastructure experience Proven ability to develop and execute account growth strategies that drive revenue expansion Strong organizational and prioritization skills, with a track record of managing and growing multiple accounts simultaneously Excellent communication skills:written and verbal, with an ability to build and maintain relationships focused on growth outcomes Deep understanding of upselling and cross-selling techniques, with an ability to identify and act on growth opportunities effectively Self-starter who works independently to achieve growth targets and exceeds customer expectations Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is a Hybrid role #LI-Hybrid