Responsibilities: Manage Microsoft 365 platform, including user accounts, licenses, and security settings. Manage and troubleshoot Microsoft Exchange servers to ensure efficient email communication. Support and maintain both hardware and software infrastructure. Diagnose and resolve technical issues related to hardware, software, and network systems. Install, configure, and update software applications. Provide technical support to end-users for all IT-related concerns. Implement and maintain data security measures and backup protocols. Collaborate with cross-functional teams to develop and implement IT solutions. Stay updated on emerging technologies and recommend system upgrades when necessary. Conduct regular system audits to ensure optimal performance and compliance. Requirements: · Proficient in Microsoft Exchange administration. · Strong knowledge of hardware and software troubleshooting. · Familiarity with network systems and protocols. · Excellent problem-solving skills. · Ability to install and configure software applications. · Strong communication and interpersonal skills. · Proactive attitude and ability to work independently. · Stay informed about industry trends and advancements. · Certifications in relevant IT fields are a plus. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Wanowrie, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: IT support: 3 years (Required) Work Location: In person