IT Engineer

Roles And Responsibilities

• Manage the IT infrastructure and DevOps operations across the organization
• Design, implement, and maintain scalable, secure, and reliable IT systems, networks, and cloud environments
• Oversee system administration, network security, firewalls, backups, and disaster recovery planning
• Develop and enforce IT policies, standards, and procedures to ensure compliance and data security
• Plan and execute automation strategies for deployment, monitoring, and performance optimization
• Collaborate with development and QA teams to streamline CI/CD pipelines and version control practices
• Manage server infrastructure (on-premise/cloud) and ensure high availability and performance
• Monitor system health, troubleshoot technical issues, and provide timely resolutions
• Maintain and update infrastructure documentation, configuration, and change logs
• Evaluate and implement new tools and technologies to improve IT and DevOps efficiency
• Manage software licensing, hardware procurement, and vendor coordination
• Ensure uptime, availability, and security of development, staging, and production environments
• Lead a team of IT support staff, providing guidance, mentoring, and performance evaluations
• Conduct regular audits, system upgrades, and patch management activities
• Ensure compliance with data protection regulations and industry standards (e.g., ISO, SOC2)
• Collaborate with senior leadership to align IT strategy with business goals
• Provide technical support and training to internal teams as needed
  

Required Skills & Qualifications

• Proven experience (2+ years) in IT infrastructure management and DevOps practices
• Strong knowledge of cloud platforms like AWS and its services like ECS, EKS, RDS, Lambda and VPC
• Hands-on experience with CI/CD tools such as Jenkins, GitLab CI
• Proficiency in scripting languages such as Bash, Python, or PowerShell
• Expertise in infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation
• In-depth understanding of network protocols, firewalls, VPNs, and security best practices
• Experience managing Linux and Windows server environments
• Familiarity with containerization tools like Docker
• Solid understanding of monitoring/logging tools (e.g., Prometheus, Grafana, ELK stack, Datadog)
• Strong problem-solving skills and ability to work under pressure
• Excellent communication, leadership, and team management skills
• Ability to collaborate cross-functionally with development, QA, and business teams
• Strong documentation and process-oriented mindset
• Bachelor’s degree in Computer Science, Information Technology, or a related field
  

Preferred Skills

• Experience with Kubernetes or other orchestration tools
• Exposure to hybrid infrastructure (cloud + on-prem) setups
• Knowledge of identity and access management (IAM) frameworks
• Experience in conducting security audits and implementing compliance standards (e.g., ISO, SOC2, GDPR)
• Certifications such as AWS Certified SysOps Administrator, Certified Kubernetes Administrator (CKA), RHCE, or CompTIA Security+
• Experience with high-availability and disaster recovery solutions
• Familiarity with Agile/DevOps methodologies and tools for project tracking (e.g., Jira, Confluence)
• Has good understanding of Sophos firewall.
  

About Us

a global digital transformation company

AI-first product design thinking and bespoke development solutions

Fortune 500 companies and leading global brands

continuous learning, growth and crafting tailored solutions