Internal Firm Services - Human Capital - Senior Manager

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Full Time

Job Description

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. In recruitment and talent acquisition at PwC, you will focus on attracting and selecting top talent to join the organisation. You will play a crucial role in identifying and hiring individuals who align with PwC's values and contribute to its success. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Profile Name: Human Resources - Experienced Recruiting – Senior Manager Job Summary: A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC SDC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. It takes talented people to support the largest professional services organization in the world. Our Recruiting team works to identify and attract talent for PwC SDC. You’ll focus on engaging the most qualified experienced candidates by building relationships with job seekers and candidates, while understanding the dynamic hiring needs of each business. Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles. Job Description: To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC SDC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Pursue opportunities to develop existing and new skills outside of comfort zone. Act to resolve issues which prevent effective team working, even during times of change and uncertainty. Coach others and encourage them to take ownership of their development. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Develop a perspective on key global trends, including globalization, and how they impact the firm and our clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Focus on building trusted relationships. Uphold the firm's code of ethics and business conduct. Preferred Knowledge/Skills: Basic Qualifications – Bachelor’s degree/ Specialization in Human Resources is added advantage. Demonstrates thorough knowledge of, and/or proven record of success with recruiting/sourcing strategy development and execution, preferably for a global network of professional services firms, including the following areas: Understanding and utilizing recruiting systems, technologies and protocols; Collaborating with sourcing professionals, hiring leaders, and business stakeholders; Contributing to full candidate life-cycle candidate recruitment and relationship building; Experience in full lifecycle lateral/experienced recruiting, from sourcing to onboarding active and passive candidates in an executive search firm, recruitment agency or in-house corporate talent team. Successful leadership with overseeing and driving the full lateral/experienced recruitment process, including hiring manager communication, assisting with business workforce planning, providing talent mix/ talent availability recommendations, preparing and posting job descriptions, performing direct sourcing, screening candidates, delivering approved talent assessments, coordinating interviews, and, selling the Firm brand from offer negotiation to closing and onboarding. Proven interpersonal, verbal, and written business communication skills, emphasizing the ability to tailor messages appropriately by audience. Experience working with Hiring Leaders and the interview support teams to confirm candidates are assessed consistently against defined interview standards and in accordance with all state and federal laws and regulations. Ability to understand and interpret data while collaborating with key stakeholders to identify actionable insights for continuous improvement and make better decisions that ultimately drives quality in hires. Experience implementing multi-faceted talent acquisition strategies to provide a qualified and diverse candidate pool to hiring leaders. Experience with managing stakeholder and candidate expectations throughout the recruitment lifecycle to establish compliance, consistency, and quality. Demonstrated ability to assess business needs and talent markets while developing and executing recruitment strategies, programs and tools that support of business objectives. Ability to build long term, value-added relationships with prospects, including managing candidate communities, providing meaningful experiences during the identification and attraction processes, and, maintaining relationships with candidates not selected. Demonstrates extensive knowledge of using various sourcing techniques to find candidates for hardto-fill positions for a global network of professional services consulting firms, emphasizing the following areas relates to the firm's recruiting lifecycle Performing as a self-motivating, process oriented Sourcer, managing both internal business clients and potential candidates successfully; Conducting and/or managing Direct Sourcing in an executive search firm, recruitment agency or in-house corporate talent team including the execution of talent searches; Contributing positively and consistently in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage time efficiently; Achieving sourcing targets, including but not limited to deadlines, recruiting goals, and sourcing metrics; and, Collaborating with recruiters and hiring managers to strategize and implement innovative pipeline generation efforts via cold calling and other direct sourcing techniques (boolean, data mining, ATS / CRM scrubbing, social media etc.). Demonstrates extensive abilities and proven success as a Sourcing Manager for C-suite/executive-level career opportunities for a global network of professional services consulting firms, which includes, but is not limited to, the following areas: Conducting executive level candidate research and competitive intelligence for talent identification in order to meet hiring needs of the business using multiple recruiting tools for direct cold calling and promotion of the PwC Brand and career-related opportunities; Sharing market knowledge with Recruiting Managers / Sourcing Managers and Practice; Developing and maintaining continuously a pipeline of diverse talent, generating pipeline reports and presenting regular updates to key members; Developing, prioritizing and executing sourcing strategies based on comprehensive knowledge of business Partnership and leadership needs; Maintaining knowledge of market trends, latest technology, techniques and networking opportunities to support and enhance the sourcing strategy; and, Supporting Executive Recruiters as a consultant and collaborating with internal partners on strategic projects related to overall talent acquisition efforts. Demonstrates extensive knowledge of applicant tracking systems, Demonstrates extensive knowledge of using various sourcing techniques to find candidates for hard-to fill lateral or experienced recruiting positions for a global network of professional services consulting firms, emphasizing the following areas relates to the firm's recruiting lifecycle: Performing as a self-motivating, process-oriented sourcer, managing both internal business clients and potential candidates successfully; Conducting and/or managing direct Sourcing in an executive search firm, recruitment agency or inhouse corporate talent team including the execution of talent searches; Contributing positively and consistently in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage time efficiently; Achieving sourcing targets, including but not limited to deadlines, recruiting goals, and sourcing metrics; and, Collaborating with recruiters and hiring managers to strategize and implement innovative pipeline generation efforts via cold calling and other direct sourcing techniques (boolean, data mining, ATS / CRM scrubbing, social media etc.). Demonstrated extensive abilities and proven success as a Sourcing Manager for lateral/experienced career opportunities for a global network of professional services firms, which includes, but is not limited, to following areas: Conducting research and competitive intelligence for talent identification in order to meet hiring needs of the business using multiple recruiting tools for direct cold calling and promotion of the PwC Brand and career-related opportunities; Sharing market knowledge with Recruiting Managers / Sourcing Managers and Practice; Developing and maintaining continuously a pipeline of diverse talent, generating pipeline reports and presenting regular updates to Partner and TA leadership; Screening and qualifying (active and passive) job seekers across a broad range of positions to recommend to them accordingly; Developing, prioritizing and executing sourcing strategies based on comprehensive knowledge of business hiring needs; Maintaining knowledge of market trends, latest technology, techniques and networking opportunities to support and enhance the sourcing strategy; and, Acting as a consultant and collaborating with internal partners on strategic projects related to overall talent acquisition efforts. 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