Inside Sales Manager

About the Client:

One of our client, who is a modern visitor management platform helping organizations create secure, seamless, and delightful front-desk experiences for employees, visitors, contractors, and guests. We work with businesses across North America and globally to streamline check-ins, improve security & compliance, and elevate workplace experiences with a simple, powerful SaaS product.

Role Overview:

Inside Sales Manager (North America)

North America hours

Key Responsibilities:

1. New Business Development & Pipeline Management:

• Own the

  end-to-end sales cycle

  for inbound and qualified outbound leads in the North American market.
• Qualify leads using structured discovery (business needs, decision process, budget, timeline, stakeholders).
• Maintain a

  clean, accurate sales pipeline

  in the CRM with clear stages, notes, and next steps.
• Proactively follow up with prospects via email, calls, and LinkedIn to move opportunities forward.

2. Product Demos & Consultative Selling:

• Run

  high-impact product demos

  tailored to each prospect’s use case (visitor management, front desk operations, multi-location sites, security, compliance, etc.).
• Understand customer pain points deeply and translate Visitly’s capabilities into clear ROI and business value.
• Advise prospects on best practices for implementing visitor management across one or multiple locations.
• Confidently handle objections (pricing, integrations, security, competition, internal priorities, timing).

3. Deal Management & Closing

• Prepare and present proposals, quotes, and commercial terms aligned with Visitly’s pricing strategy.
• Negotiate and close deals while maintaining healthy unit economics and customer satisfaction.
• Collaborate with the founder/leadership team on strategic, larger, or complex opportunities.
• Ensure a smooth handover to onboarding / customer success and stay close for early-stage expansion opportunities.

4. Sales Leadership & Process Building

• Help

  build and refine sales playbooks

  , call scripts, email cadences, and qualification frameworks.
• Provide feedback to marketing about lead quality, messaging, and campaigns targeting North America.
• Work closely with the product management team to share use cases, feature gaps, and customer requests from the field.
• Over time,

  mentor and support junior SDRs / inside sales reps

  as the team expands.

5. Market & Customer Insight

• Track competitor offerings in the visitor management / workplace experience / security space in North America.
• Share structured insights from discovery calls and demos to inform GTM strategy and product roadmap.
• Act as the

  voice of the North American customer

  internally, especially regarding buying behavior and expectations.

Key Requirements:

• 3–5 years of B2B sales experience

  in SaaS or software (Inside Sales / Account Executive / SDR-to-AE with strong performance).
• Proven track record of

  hitting or exceeding quotas

  in a revenue-carrying role.
• Prior experience selling to

  North American (US and/or Canadian) customers

  is strongly preferred.
• Excellent

  spoken and written English

  with a neutral/clear accent; comfortable leading Zoom calls and demos with senior business stakeholders.
• Strong

  presentation, discovery, and storytelling skills

  – able to turn a product demo into a compelling business case.
• Hands-on experience with

  CRM tools

  (HubSpot, Pipedrive, Salesforce, or similar) and basic sales reporting.
• Comfortable working

  North America time zones

  (e.g., late afternoon to midnight/early morning IST or similar schedule).
• High ownership and accountability: you manage your pipeline, follow-ups, and targets like an owner.
• Ability to thrive in a

  fast-paced startup environment

  – adaptable, resourceful, and comfortable with change and ambiguity.

Nice to Have:

• Experience selling

  HRTech, Workplace, Facilities, Security, or IT tools

  .
• Background selling to

  multi-location businesses

  (offices, campuses, retail, warehouses, manufacturing, etc.).
• Familiarity with

  visitor management, access control, or workplace experience tools

  .
• Experience

  setting up or improving

  inside sales processes and cadences for North American markets.

What We Offer:

• Opportunity to

  lead and grow North America sales

  at a high-potential SaaS company.
• Direct access to and collaboration with the

  founder/leadership team

  .
• Competitive compensation with

  performance-based incentives / commissions

  .
• High ownership, autonomy, and a clear path to grow into

  Senior Inside Sales Manager / Sales Manager – North America / Head of Sales (North America)

  as we scale.